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Old 03-04-2008, 11:01 AM   #51
HOLLYW00D
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Quote:
Originally Posted by KitoAutoSport View Post
This injector thing really makes me laugh now. In fact, it truly shows the ignorance of the customer. Hollywood acts as if I scaled an 850cc injector for 400ccs. When in fact, I scaled an 850 injector to match 816cc injectors. Also, when someone states ' MY AFRs were 10.X when at WOT and it's dangerous and could damage my motor etc etc etc' .... I have an idea... how about, DON'T FLOOR IT. Keep your god damn foot out of it until the idle and the injector scalings are set properly. You don't HAVE to go WOT on your way to work in the morning. Seriously people. Like wrx dude said, the tuner knows when to get out of it on the dyno to keep from damaging a car. The customer does not always. In his case, he "knew better" but did it anyway, submitted incomplete logs (missing important things like.. uh... TIMING) and still blamed me. That takes a whole special category of person.
reason i may sound harsh in my posts, because you start off you apologies properly, but about half way through you try to put the blame BACK on me; case in point above.

the tunes you speak of "quickest at battle of the imports," etc. etc. were they all (or any) online tunes? what does your ability to tune a care on a dyno have anything to do with customer service/relations and over all professionalism via email when it comes to your tuning abilities online?

let me retell the story of how things unraveled. in doing so, this will show potential customers that to this day you don't know what happened with my tune. if you don't agree with even the slightest of what i'm about to say, please let me know so i can post the actual content of our emails for verification:

started off with just chit chat back and forth about how you'll proceed with the tune and what you think of my set up, etc. that was me feeling you out and seeing how communicative you can be. this lasted a month (not steady, but over the course of). you were on the ball and always replied back within a day or two at most. sweet, i thought, and went ahead and gave you $60 to tune my car over the course of a month. you asked me to send you my current rom. i did so and i also attached a stock rom for my car along with the list of mods.

jan 15th: i got my first revision. no instructions of what to log, nothing. just a rom to flash. no mention of "go easy", "no WOT", nothing. how is a person who knows NOTHING about the tuning world supposed to know what YOU want logged and what YOU don't tell them? i flash this first revision as soon as i get it. at this point, i also ask you what you want logged. i now assume it's safe to take the car to work. i do so without going WOT and doing my best to stay out of boost but did get up to 5psi (these aren't arbitrary facts, this is all documented). when i got to work, i mentioned that i threw a CEL (system too rich bank 1). to this you said, "Send me logs. Don't sweat the too rich crap. That'll be taken care of in time." still have no clue what you want logged (keep in mind, i have ZERO knowledge of tuning - i'm coming to a professional after all). to that i reply confirming that it's ok to do a WOT pull and that i'll have my wbo2 installed later that evening. you reply back with, "sweet. Do it."

on the 16th i send you logs of a 2nd and 3rd gear pull. still not knowing what you want logged, running on the rom that constantly throws a "too rich" cel. i logged the attributes i saw most people were logging online. at this point, i also stated i don't feel comfortable doing any pulls with the way the car was running. to this, you reply, "drive the car. You are interpreting the data incorrectly." that's it. just those two lines. no explanation, nothing. just that i should drive the car. again, i express my uneasiness driving the car the way it is.

on the 17th you send me a second revision. you also point me to a thread on your forum of things you want logged. awesome. finally. you also state that if i don't want to do pulls, just send you a cold/hot idle log and a cruise log. awesome, thanks. after i've been running on this DomTune rev. 1 rom for the past two days.

on the 18th i sent you logs for the second revision. you reply right away stating that things looked better: idle afr's in the 11's, wot low 10's. af correction as idle pegged at -25. but it does look better. you state that you'll get me another revision for the weekend. the 18th was a friday.

on the 19th i ask about my bcs order and you replied that it's shipped.

on the 30th, i ask if i'm eligible for a partial refund. you state taht you're sorry and you refund $40 of my $60. you also apologize again and attach a rom that you say you meant to get to me before. it was the same rom you had sent on the 18th; revision 2. you offered to tune me for free. you also go on to blame the person who tuned my car prior to you for making a whacked out avcs table. you also go on about how my modified injectors don't actually flow 850 and that you scaled them for 816. the issue was that i'm not running modified injectors... the issue was that regardless of what the other tuner did to the rom before you, you did not correct his mistakes. why would i let you tune my car after all that? even pro bono.
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Old 03-04-2008, 11:09 AM   #52
HOLLYW00D
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Quote:
Originally Posted by 06rexwagon View Post
I'm going to stick my neck out for Dominic. I've never dealt with him or talked to him but by reading his posts you can tell he knows where the mistake was made.
That being said, this thread is supposed to be about who offers internet tunes. If you want to start another thread to lynch Dom in that's up to you.
you can stick your neck out as far as you like. this is on topic. there's post in here vouching for Dom. why can't there be a post about warning others of Dom? i understand if i was blatantly attacking or spreading false truths, but i'm doing nothing of the sort.

i starts off nice, then belittles me. sorry, i don't turn the other cheek. in return, i don't tell lies, but show him and others what a past customer was (and still is) going through with his service.

am i upset? sure. do his apologies mean anything to me? they did, but not the belittling parts when he's boasting how awesome he handled me and how ungrateful, egotistical, what was it? ah yes, special category person. i never once publicly insulted Dom. i did, however, criticize the service that he provides. on topic, and fair i would say.
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Old 03-04-2008, 08:35 PM   #53
JMS77
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Hollywood- If you want, I would be willing to fix your tune for you at no charge. I understand you frustration, and would most likely be able to get you fixed up in a few hours. This is IN NO WAY a shot at DomTunes. I have read your thread and have some extra time, so I can def. get you retuned.

Should you choose to have me fix it, PM me and I will give you my number so we can talk about exactly what we need to do. If you prefer, we can do this exclusively via email too. I can/will also walk you through your ROM, so you can gain an understanding of the software, and the Subaru ECU.

If not, I hope everything works out in the end. Good Luck!

John
John@precisiontuning.com
www.PrecisionTuning.com
SportCompactConcepts LLC
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Old 03-05-2008, 10:15 AM   #54
HOLLYW00D
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John,

wow, thank you so much. it goes to show that there are people out there that truly do have your best interest in mind. my tune has since been sorted out by Keith at AWDTuning.com. he did an amazing job and made me feel completely comfortable throughout the process.

i do appreciate your offer John, thanks again.
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Old 11-02-2008, 10:25 PM   #55
wrxsti.l
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Bump!

Thought I'd bump the thread again for those interested. I also added a few extras to the top of the list.

Feel free to post anyone I have missed and I'll add them. Feedback on those already in the list is also welcome and encouraged.
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Old 03-26-2009, 10:04 AM   #56
wrxsti.l
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^^ Bump, updated list.
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Old 03-27-2009, 11:44 AM   #57
quazimoto
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I think Dom is back to doing internet tunes again,could be wrong.For those that would be interested in that service.

Last edited by quazimoto; 03-27-2009 at 11:54 AM.
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Old 03-27-2009, 01:20 PM   #58
gabedude
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Holy old post. I need to register a new domain name and move crap over. I am done tuning other people's cars unless you are a good friend. I want to work on my own and my wife's for once. Hell, my motor has been back together and running for almost a year since I put in forged pistons. I still have not tucked all the wiring in or finished it. Doing that this and next weekend along with some other stuff on my wife's car. Hitting the track on the 10th!

Braden (XPT) and Cameron (CamTuning) are good at online tunes.

Edit:

Main reasoning for this decision was time with my family. It seemed that nearly every car I tuned would end up taking 8-10 hours because there was always some "problem" I had to fix. Sorry, but I make way more at my regular job and would rather enjoy my car than work on other people's cars. Tunes went from a 2-3 hour deal to a multi-day 4-8 hour deal as more and more people with oddball setups came my way. I am happy to say that out of all the cars I tuned personally (besides my own), only one blew and that was a hybrid motor with v7 STi heads and a 2.5 USDM block with Mahle pistons. Cobb Tuning took it apart and the pistons were slapping the 2.0 liter headgasket. Nothing I could have done in the tune for that and it was tuned wayyy conservative cause the knock sensor kept going off. Broke a forged piston land because of a build mistake!

This way I can continue to just give advice and whatnot on the interweb. Anyway, happy tuning!

Last edited by gabedude; 03-27-2009 at 01:34 PM.
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Old 03-31-2009, 08:04 AM   #59
wrxsti.l
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np at all. I just updated the list.
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Old 04-01-2009, 04:15 PM   #60
ElSpa
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Hello,

I own a 2002 STI:

EJ207 2.0 stock internals, 6 speed gearbox
SS Headers, Tanabe downpipe + Tanabe full 3" exhaust, decat.
Fujita intake
Ebay front mount
20G 8cm housing (runing at 22 psi)
Devils Own meth
Phenolic spacers
EXEDY 3 paddle clutch kit
Other bits and pieces...
I want to include a MBC Hallman in my tune.

I had my engine tuned here in my country but I'm not satisfied with it. I'm looking for a tuner that can make me a set up specially for 0-402 drag.
RIght now with this tune I'm overtaken by evo's with stock turbo and tune, so it's not ok.

Who would you recomand ?
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Old 04-01-2009, 07:13 PM   #61
06rexwagon
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Elspa, I can tune your car if you'd like.
cam
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Old 04-03-2009, 12:32 PM   #62
JDMSTIElSalv
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Cool tuning

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Old 04-13-2009, 10:42 PM   #63
wrxsti.l
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Just updated XPT's commercial and free website addresses.
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Old 04-14-2009, 12:56 PM   #64
Freon
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Quote:
Originally Posted by gabedude View Post
It seemed that nearly every car I tuned would end up taking 8-10 hours because there was always some "problem" I had to fix.
This is very close to my experience. Especially with older cars with more miles, lots of mods performed by many owners, etc.

I'm on the verge of stopping tuning cars this summer altogether. People constantly beating me up over price (I charge very little), and I end up becoming their free mechanic for hours and hours troubleshooting physical problems with the car rather than concentrating on the tune.

This is is also why I think internet tuning is a horrible, horrible idea for most people out there. Maybe if you have a brand new car, <10k miles with nothing but a downpipe, IC and intake never taken out or apart, sure no problem. From there, you have no idea what the owner has done to screw the car up. I had one person show up with a Honda intake pipe and the MAF placed on the hole and held in place with electrical tape because the screw holes don't line up with our Denso MAFs. Good luck figuring out why that car runs like such ass over the internet, especially when the owners are never 100% honest when talking to them over the phone about what they've done, as if they can trick you into tuning around it by lying about the condition of the car.

I'm sure there is TONS of money to be made doing internet tunes because EVERYONE wants one and they're certainly willing to send money, but at the end of the day I think it is really a disservice to the customer. It's not a reasonable offering. It's like doing surgery over a phone. It's just a bad idea.
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Old 04-17-2009, 07:36 AM   #65
hammy3003
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hi guys looking for a internet tune my car is a my02 edm sti type uk my mods are k&n thypoon induction kit 3inch tubo back exhaust with no cats lightweight flywheel 4.5kg walbro 255lph fuel pump ngk pfb7b spark plugs willing to pay somebody to do a map for i have just ordered the tactix obdII cable and a wideband O2 sensor kit and for got to say my car is run on shell v-power 99ron fuel cheers hammy
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Old 04-17-2009, 09:04 AM   #66
wrxsti.l
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There is a list in the very first post of this thread. WErite down the names of the tuning shops in that list and then do a search on google and/or NASIOC for anything about those tuning shops. Also read all this thread as there is some feedback of some of those tuning shops listed.

I'm not going to suggest any one over the next, it would be unfare to all listed, and since I have not used any of them my suggestion would be pointless anyhoo
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