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Old 03-24-2008, 09:38 AM   #1
falling315
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Default 05 WRX Service Question Dropping Tran

So I have an 05 WRX wagon, last week the speedometer and odometer stopped working suddenly. Took it in and it was the speedo gear in the transmission so they have to drop the transmission to put the new speedo gear in. It is covered under warranty I just have to bring it back in when they get the part in stock.

While they have the transmission out is there any other maintenance things I should have them do? Any help would be appreciated thanks!
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Old 03-24-2008, 09:43 AM   #2
gling
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Maybe take a look at your clutch? If it is worn, they shouldn't charge you much more if anything to swap it out while they have your transmission out. Also, since your transmission is apart, have them take a look at your synchros. Though, given the age your car, they should be fine.
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Old 03-24-2008, 09:59 AM   #3
smurfwrx
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if you are modding, it be a REAL good time to go ahead and get a new clutch and either re-surface or replace the flywheel.

If you're not modding and the clutch you have is good for another many moons, don't do anything.
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Old 03-24-2008, 10:22 AM   #4
Chino Bling
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if you're replacing the clutch, don't forget the rear main seal.
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Old 03-24-2008, 11:12 AM   #5
Badmunky
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R.I.P Colin! :(

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Might want to have them put in scottys trany fluid mix when there done?

later.
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Old 03-24-2008, 11:52 AM   #6
falling315
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Quote:
Originally Posted by Badmunky View Post
Might want to have them put in scottys trany fluid mix when there done?

later.
You think they would do that, I could see them being like blah blah its not SOA transmission fluid. I will give it a whirl though as I have been looking to do that, after all I would be saving them money using my own fluid.
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Old 03-24-2008, 12:01 PM   #7
Hokie-wrx wagon
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Same thing happened to my '05 WRX Wagon around 20K miles. Mine broke right after driving in a heavy rain storm. Any ideas what caused yours to break?
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Old 03-24-2008, 12:32 PM   #8
Scooby921
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Quote:
Originally Posted by falling315 View Post
You think they would do that, I could see them being like blah blah its not SOA transmission fluid. I will give it a whirl though as I have been looking to do that, after all I would be saving them money using my own fluid.
It doesn't make a big change with the '05 tranny. It might give you a mix of fluids that holds up better against more severe use, but it has to be changed every 12k miles instead of every 60k. I noticed no difference in shifting when I put that mixture into my car. I simply continue to run a mix with shockproof due to the amount of autocross abuse the car sees.
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Old 03-24-2008, 12:43 PM   #9
falling315
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Quote:
Originally Posted by Hokie-wrx wagon View Post
Same thing happened to my '05 WRX Wagon around 20K miles. Mine broke right after driving in a heavy rain storm. Any ideas what caused yours to break?
Very funny you should say that mine broke right after a really bad rain storm that lasted most of the weekend as well. I have no idea what caused it to happen, from reading through some threads on here it has happened to a bunch of other people.

I asked them at the dealership and they really didnt offer me any insight as to why it broke. Just glad it is all covered under warranty, loaner car and all.
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Old 03-24-2008, 03:56 PM   #10
falling315
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Update:

So I dropped my car off at the dealership today, I just get a phone call from presumably the service manager. She launches right into asking me who took the exhaust off my car in a pissed off tone. I tell her the stock exhaust has never been removed from the car. She says well whomever took the exhaust off the car cross threaded the bolts on the turbo and that they were brand new bolts on there. Again I reply I never took the stock exhaust off the car, she then asks me if I bought the car used. I say the car was purchased by me brand new in 2005 I have been the only owner. She carrys on about the exhaust some more and says well I will see what I can do and basically implies that I am not telling the truth.

UGGGGGGGGHHHHHHHHH
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Old 03-24-2008, 09:27 PM   #11
JamesWilson
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They are fishing to add cost to your Invoice (at your cost), put it in writing to the dealership and make sure that it is noted of your statements. Just in case of future warranty issues.....friends recent issues with MINI Coopers

Professionally, I would also never allow someone in a position of customer service to imply dishonesty to me. Not only rude/tacky, but uh unprofessional.

Good Luck!
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Old 03-24-2008, 10:04 PM   #12
falling315
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Quote:
Originally Posted by JamesWilson View Post
They are fishing to add cost to your Invoice (at your cost), put it in writing to the dealership and make sure that it is noted of your statements. Just in case of future warranty issues.....friends recent issues with MINI Coopers

Professionally, I would also never allow someone in a position of customer service to imply dishonesty to me. Not only rude/tacky, but uh unprofessional.

Good Luck!
Yeah that is kind of what I figured was going on when I sat down and thought about this. So you are saying if they try to charge me extra for the "bolt issue" put it in writing that the exhaust was never removed and submit to the general manager?

Looking back on the conversation now she also said multiple bolts were breaking "left and right" when they were trying to remove my exhaust. I bet they had some idiot new technician that used an air ratchet to take off the bolts.
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Old 03-24-2008, 11:54 PM   #13
JamesWilson
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Voice your disservice with the service manager's tones and interaction, perferrably with the General Manager. You may also request that the items in question be submitted to Subaru of America for review. Your posts nearly duplicate several issues that a few MINI owners were having for Recall items on Stock autocross cars....it was all worked out in the end, but the paper trail is mandatory.....remember, you are not being an @ss for asking for it, when things cost big $ and it comes down to who pays for what, more paperwork and documentation never hurts, especially if it saves you from paying for a dealer tech mistake. The dealers still have to be reimbursed from SOA for the work and parts, but often try to get the customer to pay some cash upfront for stuff like this.

My brother also manages a Mitsubishi dealer in the San Diego area, fortunately he is on the honest range of the spectrum (but not perfect), this is not a new story.

Good luck man! Remember that courtesy and professionalism goes a long way, on both sides, so keep your cool and be the nice guy, but firm and insistant.
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Old 03-26-2008, 10:42 AM   #14
falling315
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Thanks for the input, I went over and browsed the warranty issues forum and got some good info for dealing with this as well. I am glad I kept my cool, I was half tempted to tell her if her technicians cannot remove a bolt without breaking it I don't want them working on my car.
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