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Old 02-15-2002, 11:09 AM   #1
tekriter
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Member#: 13513
Join Date: Dec 2001
Location: Kitchener
Vehicle:
2002 Impreza 2.5 RS
Silver

Default Brokeville Stupidroo Gone 4 ever.

I just talked to someone at SOC. Oakville Subaru has indeed lost the franchise due due all the complaints. The last day will be on the 27 of this month. SOC didn't help me at all when they screwed me, but now they can't do it to you.

This is fantastic. I'm going to get some champagne.

There will be a new dealer opening in Hamilton soon, owned by a reputable person. It took a while but someone at SOC did the right thing.
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Old 02-18-2002, 12:45 AM   #2
Cozmo
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Member#: 10876
Join Date: Oct 2001
Location: Canada
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why don't you just goto the Subie dealer in stratford?? it's allot closer than Oakville or Hamilton...Bout time those bozo's got what they deserve....had nothing but problems from them.
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Old 02-18-2002, 01:00 AM   #3
Avenger
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Member#: 1234
Join Date: Apr 2000
Location: Vancouver, Canada
Vehicle:
2000

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How did they screw around with you guys?
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Old 02-18-2002, 08:54 AM   #4
tekriter
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Member#: 13513
Join Date: Dec 2001
Location: Kitchener
Vehicle:
2002 Impreza 2.5 RS
Silver

Default

1. Every major service had to get car towed. Cross threaded filter, forgot to connect coolant hose, overtorqued timing belt tensioner bolt and destroyed my engine. (I still have the part with the helicoil they installed).

2. Lied about service requirements.

3. Told me to get lost when I asked them to fix the engine they destroyed. Then they called SOC and told them I RACE MODIFIED my car. (muffler, K&N and fog lights). They did absolutely nothing.

4. Someone rifled through my glove box and stole change from my car during routine service.

5. I wanted to take a bath after every time I talked to someone there. I watched them lie to customers, etc.

To hell with all of them. Screwing customers is a team effort. I wouldn't get a car from them if it was free, especially now.

I know the guy who is supposed to be opening the Hamilton dealership and he runs a good show. I have dealing with Gemini and Missisauga and have had good service from both.
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Old 02-18-2002, 10:52 PM   #5
Avenger
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Join Date: Apr 2000
Location: Vancouver, Canada
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2000

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Sorry to hear you had such bad service from them. Hope your car is okay now.
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Old 02-19-2002, 08:26 AM   #6
tekriter
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Member#: 13513
Join Date: Dec 2001
Location: Kitchener
Vehicle:
2002 Impreza 2.5 RS
Silver

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Thanks. I fixed it at my own expense. Unfortunately my TS was stolen just before christmas with about 20K on a mostly new engine. It ran wonderfully after a wheelbarrow of parts went into it over three months. (BEWARE: I'm not the only one who has had this happen)
I found out just after I had the timing belt done by them that a good friend of mine who had worked there left to work for another car company. He said the mamagement was so crooked that they needed the service department to screw their pants on in the morning. I know exactly who screwed my car. l feel SOC has some measure of responsibility. The technician was "Subaru Certified", which means absolutely nothing to you if they screw your car up and don't wan't to pay for it.
I am thosands of dollars worth of angry, even still. It makes me feel a little better to kick them like dogs when they are down. I heard some ppl on the toronto board say that it was not the employees fault. I disagree. Everone there had a part in screwing customers. I wouldn't work for a business with that ethic. would you?
I hope they all get jobs as cashiers in a dollar store, just so I don't have to support any of them with my tax money.
Good riddance to bad filth. Kudos to SOC for finally taking out the trash.
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Old 02-19-2002, 10:30 AM   #7
MarkZ
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Member#: 11232
Join Date: Oct 2001
Location: Hamilton, Ontario, Canada
Vehicle:
2002 WRX
2010 Outback 3.6

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Hamilton!?

I bought mine in Mississagua, can I switch my service to Hamilton?
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Old 02-19-2002, 10:45 AM   #8
tekriter
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Member#: 13513
Join Date: Dec 2001
Location: Kitchener
Vehicle:
2002 Impreza 2.5 RS
Silver

Default

Hamilton is not open yet. I don't know when. I bought at Mississauga too. You can do your service at any authorized dealer. Find one you trust and get to know how they work. Techs make mistakes. The important thing is how they make up for mistakes. I got to Gemini because I work nearby and they have been very good to me so far, zero complaints. I will check out Hamilton when it opens because I live there. From what I have read Oakville seems to have the worst record.
Word round the campfire is the Hamilton dealer will be on Upper James near all the other dealerships.
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Old 02-19-2002, 01:35 PM   #9
PIlo101
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Member#: 6640
Join Date: May 2001
Chapter/Region: E. Canada
Location: Ancaster, Ontario, Canada
Vehicle:
'11 WRX 5dr LTD
SWP

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Right behind the new Sterling Honda and Budd's BMW that are currently going in so the word is.
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Old 02-20-2002, 02:21 PM   #10
tekriter
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Member#: 13513
Join Date: Dec 2001
Location: Kitchener
Vehicle:
2002 Impreza 2.5 RS
Silver

Default

All the Subaru signs are coming down. I drove by the hole last night and the only sign that's left is the big one on the pole.
I wonder how they are going to get rid of their stock? Who would buy from a non-accredited dealer? No financing, no corporate support. Maybe SOC will take the cars too.

Anyone know when Hamilton is scheduled to open?
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