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Old 01-18-2012, 03:33 AM   #4901
lightgod86
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Quote:
Originally Posted by Shawn S View Post
I have a question for you guys who had your 2009 motors "POP" with more then 3-Years or 36K on the clock.
What has SOA offered you as compensation beyond the replacement motor?

Mine went at 48K in August of 2011.
Subaru replaced the motor only (no new turbo), but they refuse to extend my extended warranty or offer anything else.
I've been through three levels of "customer service" and the best they can offer is 1YR unlimited mileage or 3YRS 36K whichever comes first.
This coverage is on the ENGINE ONLY, nothing else.
I drive a lot so I'll probably use up the additional 36K before the end of 2012.

When I bought the car in August of 2008 I bought the extended 6YR/60K warranty from Subaru.
I've read people on here who were offered warranty extensions up to 100K on the entire car.
So what am I doing wrong?
They refuse to offer more than the 36K noted above no matter who I talk to.
Seems like the ones that blew earlier got the better deals.
They offer 100K full coverage on the low mileage detonations, but the ones that lasted past 40K are only getting 36K on the motor only.

Shawn S
I know this question wasn't directed at me, as my engine blew with only 1500 miles on the clock, however I never got any type of extended warranty as some others claim to have gotten with their engines blowing at similarly low miles. I wrote several letters and even called a few times, however i was ultimately told the warranty served its purpose and thats what it's there for. The engine would be covered under the 5yr/60k power-train warranty, so at least I have a bit more time before my piece of mind runs out.
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Old 01-18-2012, 08:58 AM   #4902
drmadlab
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I'm curious. With the people complaining of motor issues and/or denial of warranty, did you mod your cars? I am about to go into my 3rd Subaru and I have never experienced any of this. I modded my current 2002 WRX wagon somewhat, but I haven't gone overboard and the car is still tip top at 112K miles. I'm just wondering if there is a correlation with mods and engine failure. Personally I don't know why anyone would mod their brand new car to the hilt and risk voiding the warranty anyway, especially if they own a WRX. The car is already a beast. How much faster do you want to go on public streets? Just my 2 cents, but of course to each his own.
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Old 01-18-2012, 09:09 AM   #4903
AllAWD
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Quote:
Originally Posted by drmadlab View Post
I'm curious. With the people complaining of motor issues and/or denial of warranty, did you mod your cars? I am about to go into my 3rd Subaru and I have never experienced any of this. I modded my current 2002 WRX wagon somewhat, but I haven't gone overboard and the car is still tip top at 112K miles. I'm just wondering if there is a correlation with mods and engine failure. Personally I don't know why anyone would mod their brand new car to the hilt and risk voiding the warranty anyway, especially if they own a WRX. The car is already a beast. How much faster do you want to go on public streets? Just my 2 cents, but of course to each his own.
Please read the thread. This is not complaining about normal engine failure. It is a specific traceable problem effecting the 2009 WRX from changes by Subaru in the manufacturing process.
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Old 01-18-2012, 10:57 AM   #4904
drmadlab
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Quote:
Originally Posted by AllAWD View Post
Please read the thread. This is not complaining about normal engine failure. It is a specific traceable problem effecting the 2009 WRX from changes by Subaru in the manufacturing process.
Ok well I will keep an eye on the new WRX I just ordered after I receive it, and report back if I experience any quality issues.
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Old 01-18-2012, 11:00 AM   #4905
drmadlab
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Quote:
Originally Posted by Superorb View Post
I wouldn't think resting your foot on the clutch pedal would do anything on a hydraulic clutch system. There's a little travel before the slave cylinder even begins to move.
Maybe not but we've got a dead pedal. Use it.
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Old 01-18-2012, 02:55 PM   #4906
AllAWD
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Quote:
Originally Posted by drmadlab View Post
Ok well I will keep an eye on the new WRX I just ordered after I receive it, and report back if I experience any quality issues.
The condition affecting some the 2009 cars was already corrected. Your car should be fine.
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Old 01-18-2012, 04:24 PM   #4907
drmadlab
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Quote:
Originally Posted by AllAWD View Post
The condition affecting some the 2009 cars was already corrected. Your car should be fine.
Man do I hope so.
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Old 02-22-2012, 09:54 PM   #4908
surferd31
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Hey guys I have a 2009 STI with 70,000 miles on it and just recently threw a rod, or at least I think so. I was driving from a stop and by the time I got to third gear I heard a loud *thunk* and my car stalls so I pull over. The car wouldn't start no matter what I tried so I called a truck to have it towed to my house. The battery seemed weak and after an hour of trying to jump it it still wouldn't start and it seemed like the longer I charged the more life it had. I bought a new battery and the car started, BUT with a loooud clanking noise coming from the engine and my RPM's were going up and down from around 1.5-2k. After just a few seconds of listening I turned off my car. Its not like I drive my car very hard, actually not at all. I usually never get my revs as high as the redline, except for maybe a handful of times during the 2 days I tracked my car. Is this consistant with the problems that many people are having with their subies? My car is no longer under warranty so does that mean there is nothing subaru will do for me? Am I on my own here
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Old 02-22-2012, 10:18 PM   #4909
BIGSKYWRX
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this probably isn't the most germane thread for your situation- the problem discussed in this thread was confined to 2009 WRX's within well defined build dates and subsequently an acknowledged problem by Subaru

it's possible that there may be known issues involving the STi, but I'm not aware of any- be worth a little research before you bring into the dealer
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Old 02-23-2012, 09:31 AM   #4910
SWP n Gold
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I would assume it doesn't have anything to do with the problems the 2009 WRXs within these build dates have. Did you perform all your maintenance on time? What oil did you use for the life of the car? Have you owned it since new? What gas have you used for the life of the car? Are you on the stock tune?
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Old 02-29-2012, 11:05 PM   #4911
gsxracer750
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Quote:
Originally Posted by -Witness- View Post
let me just add to the sleepless nights of every WRX owner who thinks they cleared the 18k mile 'danger zone'

2009 WRX, 08/08 build date
54,xxx miles.
100% bone stock besides tires. 100% adult owned & dealer maintained. Oil change less than 100 miles ago, @ 3000 miles.
Never seen a race track, never drag raced, never overreved, never 'power shifted'
(though ive met the 144 mph limiter a few times on the highway....)
Spun rob bearing friday

Sleeping well thinking you're in the clear? Think again.

....did i just take the title for highest mileage to blow?
~Ryan




I have 61,xxx miles on my 09 wrx, i just threw a rod bearing in cyl 2! ive been arguing with SOA to stand by there product and they keep turning it down, ive got them up tp $3000 of assistance but i wont stop till i get it replaced, there saying they wont do it because im the 2nd owner and lack of maint, records, im a tech at a dealer, i take care of my car so the fight is still on going for 4 weeks now!
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Old 03-03-2012, 12:02 AM   #4912
Economatic
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Quote:
Originally Posted by gsxracer750 View Post
I have 61,xxx miles on my 09 wrx, i just threw a rod bearing in cyl 2! ive been arguing with SOA to stand by there product and they keep turning it down, ive got them up tp $3000 of assistance but i wont stop till i get it replaced, there saying they wont do it because im the 2nd owner and lack of maint, records, im a tech at a dealer, i take care of my car so the fight is still on going for 4 weeks now!
Wow. And very cool that you are keeping on their ass. Good luck and keep us posted.

At this point I've accepted the fact that I'll be stuck paying for an engine replacement given I'm only at 13.5k miles. Blackstone analyses continue to show low but consistent silver, even to the point that they commented about it. An engine builder where I took my car in MD said it is enough to keep an eye on but nothing that is going to fail soon (i.e. within warranty).
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Old 03-13-2012, 08:12 AM   #4913
Dat8687
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Quote:
Originally Posted by vvcobravv View Post
I just had a warranty claim get denied because of a blow off valve on my 2010 STi with 18,000 miles on it... I wouldnt be that pissed except the whole motor needs to be replaced... Car drank 4 quarts of oil in 2000 miles and they are trying to tell me that because of the blow off valve its getting denied....

Worst car experience I have ever had, I will never buy another Subaru just from the way I was treated by the a$$hole SOA tech from Cherry Hill NJ...

I'm posting some parts for sale... if anyone is looking for a SPT exhaust, check out the private classifieds.

They have to prove that the part actually caused the failure.. Good luck I would fight it. Then again I dont know how you drive
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Old 03-17-2012, 12:30 PM   #4914
gar1013
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Quote:
Originally Posted by Dat8687

They have to prove that the part actually caused the failure.. Good luck I would fight it. Then again I dont know how you drive
Actually, unreasonable use can also allow them to void the warranty... So you kinda hit the nail on the head with your last statement.

No idea what data logging Subaru has, but I'm sure they would find plenty to use against most people.
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Old 04-04-2012, 10:01 AM   #4915
sonic03rex
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Hey everyone, I just found a used 2009 hatch at a dealer near me. It has around 42k miles on it. Carfax is clean and I don't see anything more than regular maintenance listed. I have not seen this car in person so I can't check the build date on the VIN plaque. However, I have the VIN which is

JF1GH766X9G821452

can anyone tell me if that falls past the bad months just by looking at the vin? This thread is so long and badly organized that I cant piece together a range of vins with such little time.

Thanks for any help!
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Old 04-04-2012, 10:53 AM   #4916
Breezio
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Quote:
Originally Posted by sonic03rex View Post
Hey everyone, I just found a used 2009 hatch at a dealer near me. It has around 42k miles on it. Carfax is clean and I don't see anything more than regular maintenance listed. I have not seen this car in person so I can't check the build date on the VIN plaque. However, I have the VIN which is

JF1GH766X9G821452

can anyone tell me if that falls past the bad months just by looking at the vin? This thread is so long and badly organized that I cant piece together a range of vins with such little time.

Thanks for any help!
The thread you want to check for the old VIN list is this
http://forums.nasioc.com/forums/show....php?t=1695936

And from that listing, that car appears to be way beyond the 'bad range'.
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Old 04-06-2012, 04:22 PM   #4917
snowskis
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It certainly is beyond any of the documented failures posted on Nasioc for the bearing issue. Seems like x808xxx was the highest VIN without looking at the other post.
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Old 05-05-2012, 03:55 AM   #4918
howhiami
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I developed an engine rod knock today in my 2009 wrx at 62200 miles. I purchased the car less than a month ago as the second owner. The original owner had full service records, and luckily I extended the warranty to a 6 year (from original purchase date) or 100,000 miles.

Hoping everything goes well with the dealer I've only had "fun" in the car a couple times, otherwise it's just a DD.

I've yet to check that batch of bad vins, but from what I'm gathering here that would have happened while the car was under 10000 miles at most.

I suppose it could be from wear and tear I just hope the dealer doesn't do me too dirty considering I just bought her.
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Old 05-05-2012, 04:20 AM   #4919
turkey72
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I hope they do you right because they aren't doing me right. I developed a rod knock at 52xxx. Its my daily driver. Heck, I average 25.4 MPG and have 2 child seats in the back. I totally baby my car. Dealer took mine apart on a Thursday, had a long block ordered and was waiting for approval for a Turbo and the timing belt and then they called me and said it wasn't going to be covered. Now my car sits at the dealer with no motor, the motor is totally disassembled in their shop. I drove my car in with a light knock and now I have a car with no engine. Anyone have any ideas on what to do? The dealer has admitted to me that he probably took my car apart to early. Do I have any legal rights on my end?
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Old 05-05-2012, 08:27 AM   #4920
09rexwagon
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What was the reason it wasn't covered?
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Old 05-06-2012, 04:32 AM   #4921
sanguines
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Quote:
Originally Posted by turkey72 View Post
I hope they do you right because they aren't doing me right. I developed a rod knock at 52xxx. Its my daily driver. Heck, I average 25.4 MPG and have 2 child seats in the back. I totally baby my car. Dealer took mine apart on a Thursday, had a long block ordered and was waiting for approval for a Turbo and the timing belt and then they called me and said it wasn't going to be covered. Now my car sits at the dealer with no motor, the motor is totally disassembled in their shop. I drove my car in with a light knock and now I have a car with no engine. Anyone have any ideas on what to do? The dealer has admitted to me that he probably took my car apart to early. Do I have any legal rights on my end?
OK, what are your mods? If they found out you've been running higher than stock boost, then sadly you may be out of luck. If you're stock - hell, even if you're not - call SOA. Best case scenario, you'll get your car fixed. Worst case, they put your car back together.

They pulled it apart under the pretense that they were fixing it. If they decide not to fix it for some reason, it's incumbent upon them to put it back to the way it was when you brought it in, and no way should you be paying them for the hours of labor that entails.
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Old 05-06-2012, 08:43 AM   #4922
blackfang
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Quote:
Originally Posted by turkey72 View Post
I hope they do you right because they aren't doing me right. I developed a rod knock at 52xxx. Its my daily driver. Heck, I average 25.4 MPG and have 2 child seats in the back. I totally baby my car. Dealer took mine apart on a Thursday, had a long block ordered and was waiting for approval for a Turbo and the timing belt and then they called me and said it wasn't going to be covered. Now my car sits at the dealer with no motor, the motor is totally disassembled in their shop. I drove my car in with a light knock and now I have a car with no engine. Anyone have any ideas on what to do? The dealer has admitted to me that he probably took my car apart to early. Do I have any legal rights on my end?
Something is not right and here is why. A dealership can NOT order a long block for a warranty repair. Only Subaru can through their techline support. Every case where I had a vehicle that needed one It went through Subaru. They took care of the ordering and our parts dept ordered the rest of the parts(gaskets, o rings and turbo if needed). Subaru ships the longblock. The only way the longblock is authorized to ship is if someone at Subaru authorized it and it is covered. So someone is full of crap and I am leaning towards your dealership.
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Old 05-08-2012, 02:30 PM   #4923
howhiami
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Mine will be covered, but they're replacing it with another short block, would I be better off contacting SoA myself?
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Old 05-08-2012, 02:40 PM   #4924
BIGSKYWRX
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I would certainly contact them- nothing to lose at all by the contact, they might authorize a long block
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Old 05-09-2012, 01:16 AM   #4925
Economatic
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Knock-knock...unfortunately, that is my car. It finally let loose today after nearly three years and about 14k miles of anticipation. The car is a garage princess now and I took it out for the first time in a couple weeks to wash it. Decided to take the long route home and when I got on to the freeway I noticed a slight knock around 2,500 rpm. I thought I was hearing things for a couple miles but it got worse and fast. By the time I got home (maybe 6-7 miles) there was no doubt what it was. On the bright side, at least it failed a couple miles from home.

Now comes the interesting part: warranty coverage. The car sits at stage 2 with full documentation of work performed and an ambitious history of maintenance. And I didn't spare anything when it came to documentation--I have Blackstone reports at all oil changes starting at 3k miles. This includes before and after the dp installation, and they all show small amounts of silver. Oil changes were done by reputable shops every ~6 months whether or not it had the miles. Should be interesting.

Sidenote: A few weeks ago I forwarded my latest Blackstone report to the shop I used to patronize back in MD asking if anything was alarming. Nope, said I should be good. Well, I'm not even that sad of a banana, as I considered it a matter of when instead of if. Oh well, new motor and all will be fine.
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