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Old 01-30-2009, 12:43 PM   #1
vision.dynamix
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Default Who else is worried of dealership "test drives" when their car is in for service?

I hope Im not the only one.

My car is at the dealer right now getting fuel lines. (Warranty coverage @ 96k miles..w00t SOA/SNE!)

Ive heard of this dealership beating on cars, and since my car is decently modded, I was worried.

So, I fired up RomRaider. Took my latest SCCA ESP Legal Internal Wastegate Map, reduced the entire WGDC table by 50%, reduced the entire Boost Target table by 50%, set the Rev Limit at 3500RPM, and flashed it onto my car. Disconnected the vacuum lines off the EWG, connected them to the IWG Actuator, and printed out this note and stuck it in front of the cluster.



One of my friends works at the dealer and when he was giving me a ride home, he told me the tech that inspected my car the other day (for a seat bolt recall, mind you..no test drive needed) discovered my car is boosting 21+ PSI. I hope they ask why I intentionally held my car back so I can bring it up.
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Old 01-30-2009, 12:54 PM   #2
SubaDuba420
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Quote:
Originally Posted by vision.dynamix View Post
I hope Im not the only one.
on a car forum? It's one of my biggest issues with having ANY work done on any of my vehicles, I'm not crazy about letting my friends drive my cars/motorcycles, I hate having strangers drive them. The last 2 times I had work done on my M3 I sat in the waiting room till they were done then went on the "test" drive with the Tech to check the work, didn't really give 2 ships what they thought either.

While the stories may be few/far between & somewhat exagerated on the internet, I've read /seen enough true situations of serious issues while cars are in dealerships possesion for work that it's a serious concern for me.

P.S.: love the note
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Old 01-30-2009, 12:58 PM   #3
vision.dynamix
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Quote:
Originally Posted by SubaDuba420 View Post
P.S.: love the note
I was surprised how "good" it came out. If I had an easier way to flash the valet map onto my car I'd print these out on cardstock and keep them in my glove box.
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Old 01-30-2009, 12:58 PM   #4
p2adan
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With the "Valet Key" that comes with the car, does that change the rev-limit alone?
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Old 01-30-2009, 12:59 PM   #5
vision.dynamix
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Originally Posted by p2adan View Post
With the "Valet Key" that comes with the car, does that change the rev-limit alone?
The valet key does nothing. There are certain locks the valet key cant open, and and you cant program another key with the valet key, but it does not effect the ECU.

The only way to get the ECU into "Valet Mode" is to modify and flash a map.
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Old 01-30-2009, 01:00 PM   #6
Akrexak
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Its sad we cant trust anyone anymore....
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Old 01-30-2009, 01:03 PM   #7
ZeroPunk
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When I was having my RS repainted the shop had it for 2 weeks and I was worried to death that they'd drive it...

Now, I know it's just an Impreza RS, but they still look 'cool as hell' and aren't ****ty slow, and I'm sure they were tempted to drive it. (never had a friend not ask to - lol)

I have a buddy that lives down the road from the shop and he kept an eye out for it (you'd hear it rumble if it came by your house...) and I tried to stay on that side of town as much as I could.

I'm paranoid about it too... BAD!
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Old 01-30-2009, 01:04 PM   #8
Clark_Kent
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If you have doubts, take it somewhere else.
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Old 01-30-2009, 01:05 PM   #9
vision.dynamix
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I agree. Ive discovered, though, that almost all shops might beat on your car. If youre lucky, you'll get a tech that will respect it. But most times, they dont give a piss. Ive noticed this at Toyota, Honda, BMW, Merc, Acura, Audi, etc etc dealers also.

Whenever possible I keep my car in eye sight. With them needing my car for 24+ hours, I couldnt do that today.
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Old 01-30-2009, 01:05 PM   #10
JWDWRX
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I have bad feelings about it too. My friend used to work for Nissan n he would drive the hell outta it. Got to a point where 2nd gear was making a weird klunking noise.
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Old 01-30-2009, 01:19 PM   #11
2.5GTLegacy
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Do complain if you see a tech out for a "test drive" he/she is not suppose to.
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Old 01-30-2009, 01:24 PM   #12
JMK508
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Its like a STI.....
but it doesn't break

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This exact thing happend to me when i had my Wagon. I showed up to pickup my wagon from a bodyshop and it wasnt there. When i asked the Bodyshop manager said that it was getting cleaned.....

About ten minutes later i saw it pull up.........from the street.


I was pissed.
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Old 01-30-2009, 01:32 PM   #13
2.5GTLegacy
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Maybe they was getting it clean at a car wash
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Old 01-30-2009, 01:38 PM   #14
subarulz!
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I would encourage it. Why not? What are you worried about? If they wreck it, they are insured and it will be taken care of. And if something pops just because they floor it, then it would have popped the next time I floored it. Some of you guy's Have it good. I have so many other more important things to think about with my time. It's just a car. It will work out in the end.
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Old 01-30-2009, 01:42 PM   #15
anickode
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When I took my wagon in last week for the new clutch, I told the service department manager there are to be absolutely no test drives, and wrote it in the "additional notes" section on the work order paper when I signed it approving the work. There is no reason this car should have more than 1/4 mile on it from driving into the shop, and back out of the shop. I would conduct the test drive with the new clutch in. I logged the miles to the 1/10 before dropping it off, and checked when I got it back. It had 3.4 miles more on it than when I dropped it off. The service manager told me his technician insisted it was part of the "break in procedure" for the new clutch (which by the way was non-oem, and I did not leave the papers for the break in procedure with them) I was outraged and laid into the service manager, and then the general manager. I kindly informed them that I would not be using their shop for any farther services on my car. The general manager apologized to me and said he'd "take care of the problem."
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Old 01-30-2009, 01:43 PM   #16
1sicWRX
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I have other things to worry about then some technician driving my car... I drive my car hard anyway and if they break something that wasn't broken before, they'll be paying for it. I'll take a free tranny anybday
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Old 01-30-2009, 01:45 PM   #17
2.5GTLegacy
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How do you know everything is working properly when the new clutch is installed? without a test drive, they can't cover their ass if something goes wrong.
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Old 01-30-2009, 01:52 PM   #18
skoobywrx
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had dents pulled at a dealership, that was one of the things i had them do when i bought it.......

picked it up later with +10 miles on it! for dings/dents? no need for a test derive....FTL!
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Old 01-30-2009, 01:53 PM   #19
turboryan
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I had my car at a local shop for about a month and a half doing body work and repairs. I had several people tell me they saw my car driving around town and parked at the managers house! I was upset, but hey its just a car and if they break it, they buy it!!
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Old 01-30-2009, 01:55 PM   #20
pearljam11
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When I brought my recently acquired sti to my local subaru dealership for them to look the car over. I wrote down the mileage and when I returned there were 5 more miles. I know that doesn't sound like much but 2 miles is more than enough to check if the car is running properly. When I asked the head of the service department he said "We were just checking everything out, we take everything very seriously with the STi".

I need an AP w/Valet mode before I take my car in again!
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Old 01-30-2009, 02:05 PM   #21
gathermewool
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Quote:
Originally Posted by pearljam11 View Post
When I brought my recently acquired sti to my local subaru dealership for them to look the car over. I wrote down the mileage and when I returned there were 5 more miles. I know that doesn't sound like much but 2 miles is more than enough to check if the car is running properly. When I asked the head of the service department he said "We were just checking everything out, we take everything very seriously with the STi".

I need an AP w/Valet mode before I take my car in again!
You asked them to check the car out. I would think this includes driving around town to check out the tranny as well as a mile or two on the highway. 5 miles doesn't seem unreasonable at all to me.

10 miles with the car only in for cosmetic work, however, IS ridiculous
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Old 01-30-2009, 02:23 PM   #22
Badmunky
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I have had a chevy dealer take my old Cobalt SS S/C and do a burn out with it!
My friend called me and asked who was driving my car, why they where spinning my tires and if they where supposed to be doing this.

I called the dealer and found that my car was out for a test drive. Told my friend to come get me and take me to the dealer. I was not vary nice when I got there. Last time I ever took my car to that dealer.



Now if I have to leave the WRX with a dealer I flash the cars ECU with my AP to a custom valet mode I made that limits them to 2,900 Rpm, WG spring pressure for boost, and sets the top speed limiter to 35mph.

If they need more then that they must have me in the car with them.
I could care less what they think of me for it.

I also leave a note over the cluster for the tech letting them know this as well as give one to the person who writes the car up to be put with the cars file.

Later.
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Old 01-30-2009, 02:24 PM   #23
saab-on-the-cobb
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I sit right there when at the Saab dealer.

I NEVER allow a test drive without me riding shotgun.

I used to work for dealers, and the techs are 19-30 year-old knuckle-draggers.

At the BMW place I once did audio work for, I watched the detailer launching an M5 with 450 miles on it in "high performance mode." The sticker on the driver's window said "Do not exceed 4200 RPM for the first 2000 miles."

I reported him to the manager, who then cancelled their contract and hired another detailing company.

I mean, at 19, I was pretty crazy, but was trusted with lots of amazing cars.

I got to take a Porsche 928S4 home for a weekend to do audio work on it.
Aside from a few enjoyable drives through a twisty country road, I left the car parked in my garage ALL weekend. I never once abused the car.

The dealer asked me if the car "still had tread on the rear tires" when I returned it. I told him that since he entrusted me, a young business owner, that I had the utmost respect for his vehicles, and would never abuse them.

He raised one eyebrow, and walked out to inspect the Porsche. He was amazed that I'd only put FIFTEEN miles on the car in an entire weekend. It was four miles to my house, so you do the math.

Maybe I was the exception to the rule, or perhaps I was careful since it was MY businees name on the line, but he was still amazed.

I drove many amazing cars home - a different car ever few days. I never got nuts in any of them. Perhaps that's why I still have great references to this day...


SOTC
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Old 01-30-2009, 02:28 PM   #24
AlxSti
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yep.. 'joy rides' happen all the time. thats why you gotta be in good with the techs or the service writers... or flash cobb's eco or valet mode. thats what i do when i bring my car in for alignments. 3k rev max

my buddy had his car at concordville subaru in PA and he saw his car do about 100mph past him while he was driving around with his friend waiting for it to get done. he went back to the dealer, furious, and the service writer told him that the tech was probably just drying it off after they washed it. lol.. SCREW THAT! i woulda burned that place down. but instead i bash them on these forums.
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Old 01-30-2009, 02:40 PM   #25
dineth00i30
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Wow..im suprised to hear all these stories but im pretty sure if i worked at a dealership i will be tempted to drive a high performance car. Especially a M5!. But it is really messed up if they did burn outs and stuff or take it home.

If i was the guy that had his Cobalt SS getting abused, i would go there and punch the manager and tehnician in the face.
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