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Old 09-08-2008, 09:42 PM   #76
fastnoypi
Scooby Specialist
Member Sales Rating: (26)
 
Member#: 6886
Join Date: May 2001
Chapter/Region: Tri-State
Vehicle:
MY01 EJ207 HTA35r
nothing to see, i'm stock

Default

Josh FTW!!.. he seems to be always available, quick to respond for quote requests and most of the time is able to beat anyone else's pricing for parts that i've looked.
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Old 09-08-2008, 09:47 PM   #77
rube23
Scooby Newbie
Member Sales Rating: (9)
 
Member#: 92710
Join Date: Aug 2005
Vehicle:
2008 STi
Obsidian Black Pearl

Default

Josh is great to deal with. My first purchase from him went very smoothly, he answered all my questions quickly, gave me great prices and got the parts to me quickly. Cant ask for more than that......so what did I do...I just ordered some more parts from him!
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Old 09-08-2008, 10:13 PM   #78
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks everyone

rube, tracking tomorrow am
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Old 09-26-2008, 11:52 PM   #79
jt0thevizzle
Scooby Specialist
Member Sales Rating: (9)
 
Member#: 174979
Join Date: Mar 2008
Chapter/Region: SCIC
Location: Southern California.
Default

Great vendor. Great customer service and fast in replying PMS too!
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Old 10-03-2008, 07:52 PM   #80
MattPersman
Scooby Specialist
Member Sales Rating: (22)
 
Member#: 139385
Join Date: Jan 2007
Location: Indiana
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Josh is great, working to get us parts at all hours of the day and night. great selection, great prices, great shipping.
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Old 10-06-2008, 02:40 PM   #81
Wrx_Fan_0717
Scooby Specialist
Member Sales Rating: (56)
 
Member#: 152080
Join Date: Jun 2007
Chapter/Region: South East
Location: Pensacola, FL
Vehicle:
6266 Precision'd Big
Cam'd 2.55l 6spd Bugeye

Default

Another big kudos to ImportImage, they know there crap and always give you 5 star customer service!

I wish i could say the same about some vendors.
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Old 10-08-2008, 01:48 PM   #82
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks guys its appreciated!
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Old 10-09-2008, 07:53 AM   #83
g-pimpin
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 95510
Join Date: Sep 2005
Chapter/Region: NESIC
Location: MA
Vehicle:
02 WRX
08 Honda Civic

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Agreed, definitely the best vendor I have dealt with. Hands down.
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Old 11-05-2008, 04:21 PM   #84
06STi
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Member Sales Rating: (17)
 
Member#: 97561
Join Date: Oct 2005
Location: GT30R Cosie-Hybrid
Vehicle:
2006 Widebody
WRB/Carbon/Primer

Default Import Image Racing Caught In a Lie Then Hung Up On

Import Image Racing Caught In a Lie Then Hung Up On

So monday I order a NRG Seat from Import Racing.
Telling them I need it by friday.
Quote:
Yes it should not be a problem.
So I place the order.
Monday.... After placing order I pm them telling them I have paied and need tracking info.
No contact back from Import Image

Tuesday
I send a PM to Import Image : Tracking number please

Responce back from import image
Quote:
i ordered it today so i should have tracking from NRG soon
I was like what the hell. I thought you ordered it yesterday. ok what ever.
Still no info on tracking number on seat.

Wednesday: Where my tracking number

I get some stuff about having to order a seat slider on monday.. Then a second pm comes with
Quote:
my rep is not online, i faxed in the order to make sure they would receive it
So I call Import Image up.
So where is my tracking info. Where is my seat?
Quote:
They are all at sema and I cant get a hold of anyone
I told him I ordered the seat on monday why have I not been kept up to date. Told him so far I have had to track him down and customers shouldnt have to track down sales people.

Anyways.. I asked him for a refund the 1st time
Quote:
He told me he cant refund me till nrg gets back.
Told him thats not my problem.

Then I'll just file for a paypal refund.. He told me he'd
Quote:
wait 15 days then to do anything about it because he could
So then I ask him I thought nasioc vendor rules are that you must stock in house anything you sell on the forum.
Quote:
He said he did and it was at his warehouse.
I asked him where that was. And if you followed Nasioc rules we would not be having this problem.
Quote:
He said he had warehouse's all over and he's been on nasioc for 5 years and he knows what he is doing
I than told him I wanted a refund right now. After calling him out on his so called warehouses. (see his quote above about his lies on the warehouses)

He then hung up on me and refuses to pick the phone back up.

This guy doesnt stock anything and should be removed as a vendor. He has broken some vendor rules on not stocking any part he openly advertises on nasioc. Then lies about it. Like dealing with a 2 year old... He doesnt want to play anymore.

He's a single owner/ operator company. No customer service skills and then lies to cover his boots.....

Now I am goin to have to call my card company and roll a chargeback on his banking account.


Yes I tried calling him back a few times before posting this. 1st few times he picked the phone up and hung it right back up. Now it goes straight to voice mail.

I have my pm's to back up my story...

DO NOT BUY FROM HIM!

ImportImageRacing.com
431 SW 34th Terrace
Cape Coral, FL 33914
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Old 11-05-2008, 04:25 PM   #85
06STi
Scooby Specialist
Member Sales Rating: (17)
 
Member#: 97561
Join Date: Oct 2005
Location: GT30R Cosie-Hybrid
Vehicle:
2006 Widebody
WRB/Carbon/Primer

Default

Quote:
Michael,

thanks for your order. Unfortunately NRG is closed this week and did not tell us. We have tried calling them. you ordered monday. today is weds. that means 2 days.
regards

Sales@importimage
Now I get a PM ...... If they have been closed all week. Why did you tellme you had ordered it already.
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Old 11-05-2008, 04:30 PM   #86
twiSTies
Scooby Specialist
Member Sales Rating: (7)
 
Member#: 98689
Join Date: Oct 2005
Chapter/Region: MAIC
Location: Allentown, PA
Vehicle:
2005 Impreza WRX STi
Crystal Gray Metallic

Default

Josh is a standup guy and a great vendor with many, many, many happy customers. I'm sure this will be resolved if you learn some patience.
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Old 11-05-2008, 04:31 PM   #87
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

Michael,

you ordered on Monday. I called and faxed over the order monday afternoon as thats when I received it. Usually they take 1-2 days to send over tracking. After calling them a few times, i realized that they were closed, as they didn't tell me. You called me today basically cursing me out and threatening me. Which is totally fine. I refunded your money and canceled the order. what else would you like me to do? it was clear that there was no satisfying you, so we apologized and refunded you promptly.

thanks for selecting us. and good luck with your seat

Sales@importimageonline.com

www.importimageonline.com
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Old 11-05-2008, 04:36 PM   #88
vision.dynamix
Scooby Guru
Member Sales Rating: (48)
 
Member#: 139955
Join Date: Feb 2007
Chapter/Region: NESIC
Location: Boston
Vehicle:
2015 Subaru STI
Black, like my soul.

Default

Youre flipping out over 2 days? No wonder the vendors hate dealing with the majority of NASIOCers. Im not sticking up for ImportImage, but damn.

The In-Stock only rule only applies to items advertised in the Vendor For Sale forum. If you ordered it through their website, or PM'd them fishing for the item (that wasnt originally listed) then youre on your own. II dosent even have a semi-recent thread in the Vendor For Sale/Interior forum.
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Old 11-05-2008, 04:37 PM   #89
06STi
Scooby Specialist
Member Sales Rating: (17)
 
Member#: 97561
Join Date: Oct 2005
Location: GT30R Cosie-Hybrid
Vehicle:
2006 Widebody
WRB/Carbon/Primer

Default

Quote:
Originally Posted by IMPORTIMAGE View Post
Michael,

you ordered on Monday. I called and faxed over the order monday afternoon as thats when I received it. Usually they take 1-2 days to send over tracking. After calling them a few times, i realized that they were closed, as they didn't tell me. You called me today basically cursing me out and threatening me. Which is totally fine. I refunded your money and canceled the order. what else would you like me to do?

thanks for selecting us.

Sales@importimageonline.com

www.importimageonline.com
Quote:
cursing me out
Ah no.. Just wanting some direct info maybe, pissed yes.. Even more that you lied to me.. then hung up.. Yes... Never once did I curse.... I called you back a few times to talk it over before I posted this. You just ignored me. So giving a refund back at this point to make yourself look good.. I'm sorry. Comunicating with customers is your number 1 job. I have had to track you down each time.
Taunting me with a 15 day wait on a refund or ship.. Well thats just retarded. Even more telling me you own a bunch or warehouses...
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Old 11-05-2008, 04:42 PM   #90
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

You called me up yelling at me, i explained that i was not trying to be a jerk and i would be happy to refund. I have been calling nrg all day to get an update on the order. they did not answer my call. I apologized for the inconvenience. it was 1.5 days. you said you could walk down the street and buy a sparco, so we refunded you promptly. Threatening me on the phone is not part of the job description, I tried to calm you down and help you understand the situation. but you were beyond it.

sales@importimageonline.com

www.importimageonline.com
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Old 11-05-2008, 04:45 PM   #91
06STi
Scooby Specialist
Member Sales Rating: (17)
 
Member#: 97561
Join Date: Oct 2005
Location: GT30R Cosie-Hybrid
Vehicle:
2006 Widebody
WRB/Carbon/Primer

Default

NASIOC > NASIOC Classifieds > Vendor 'For Sale' Classifieds > Exterior/Styling 282.99 shipped HID specials! NRG carbon fiber seats! Seibon carbon fiber!
282.99 shipped HID specials! NRG carbon fiber seats! Seibon carbon fiber!


Quote:
Originally Posted by IMPORTIMAGE View Post
Hello ladies and gentlemen! We continue to update our site with great specials for you! On with the deals! For the Best deals PM me, as I cannot advertise the best pricing on some of our products- so PM me away. We figured it's time to expand and help you look good on the streets as well as loose some weight!

we now carry VIS RACING...in stock...let us know what you need!

for best seibon and vis racing prices please contact us, as we can make special deals for you

The Gimmick Motorsports hood dampers arrived today! high quality, black oem looking for a nice clean install. comes with directions and hardware! available for the 02+ wrx/sti.

quick photos-



Gallery of photos-
http://community.webshots.com/album/567024220uEuVaJ

More info on them visit our new products page-
http://importimageonline.com/imagepr...oducts_new.php

Now carrying Solar Gard Clear Shield!
pre-cut deluxe kits ready to apply to your subaru!
$200 for all nasioc members we have all subaur applications from foresters to 09 sti's...you name it we have it!!!
see them at www.importimageonline.com


Purchase any set of HID's + any carbon fiber product we sell, and we will take $20 off the total!!

the hottest rear roof vane for wrx/sti available!
http://importimageonline.com/product...oducts_id=2216


Syms replica spoiler quick checkout...super special price- double sided carbon fiber!

http://importimageonline.com/product...oducts_id=2123

some pics of one on my car can be found here-

http://www.iwsti.com/forums/showthre...t=49437&page=3

New special!

NRG seats in the group buy section...(direct link- http://forums.nasioc.com/forums/show....php?t=1077963 )



or



both come with the side mount brackets

Pricing-
New price- 1059 shipped...wait...PM us...we will hook you up on these!
just want a single seat? 600 shipped!

Seibon Carbon fiber Roof Spoiler for 02-07 subaru impreza's
400 retail + shipping, get it from us for 319 shipped within the 48 states!!!!


all 06 seibon carbon fiber are in stock!


HID INTRO SPECIAL!
HID kits are as follows- (all carry a one year warranty!!!) 3000,4300,6000,8000,10000k kits ALL sizes and intensities are in stock ready to ship!!! Sizes-9003,9004,9005,9006,9007,9008,D2R,D2S,H1,H11,H13,H 3,H4,H7,H9!

Here is what you get-


here they are, installed on my last corvette-


we also have hid foglights!

Whether you modified your ride, and still have old looking headlights or your car has so much horsepower that you out drive your old headlights, now you can change that without hurting your wallet!!!

The HID Conversion kit will use genuine HID bulbs and ballasts. Custom moulded bases will be used to ensure proper fitment and beam patterns. This product will include a complete wiring harness that will literally plug directly into your OEM headlight harness via proper mating connectors. The harness provided will include upgraded fuses and relays to ensure you do not draw a higher current from your stock harness than it was designed to provide.

This kit will include the following:

* 2 x ballast cradles
* 2 x Xenon Capsules
* 2 x Ballasts
* Complete wiring harness
* Complete instruction manual

If you have an automobile, we have the hids that fit your vehicle!




Below are High Quality Carbon Fiber Products from Seibon-
Products can be viewed at
WRX/RS/STI (02-05)-
http://www.importimageracing.com/ind...Path=22_34_249

Impreza RS 95-01 -
http://www.importimageracing.com/ind...Path=22_31_248

www.importimageonline.com for all your seibon carbon fiber needs..or send us a pm!

PM for shipping quotes on larger items. If you have any questions feel free to send us a PM!

Import Image Racing
www.ImportImageRacing.com
Visa/Mastercard-
239 540 6385
Paypal= Whtezmbej@aol.com
Email- Sales@importimageracing.com
Money order address=
Import Image Racing
431 sw 34th terrace
cape coral, FL 33914

Right there a vendor rule infraction.
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Old 11-05-2008, 04:46 PM   #92
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

proof of sale

Refund (Unique Transaction ID #7VB22644P6990303B)
In reference to:91T76924C60295546

Original Transaction
Date Type Status Details Gross Fee Net
Nov. 3, 2008 Payment From Refunded Details $535.00 USD -$12.07 USD $522.93 USD

Related Transaction
Date Type Status Details Gross Fee Net
Nov. 5, 2008 Refund Completed ... -$535.00 USD $12.07 USD -$522.93 USD


Business Contact Information

Customer Service Email: 06STi
Customer Service Phone: 06STi

Total Amount:
-$535.00 USD
Fee:
$12.07 USD
Total:
-$522.93 USD

Date:
Nov. 5, 2008
Time:
12:59:00 PST
Status:
Completed


Note:
here is your money back as requested. no need for verbal threats. thanks sales@importimageracing

proof of refund

Payment Received (Unique Transaction ID #91T76924C60295546)

This transaction has been refunded
For further details please see transaction 7VB22644P6990303B

Original Transaction
Date Type Status Details Gross Fee Net
Nov. 3, 2008 Payment From 06STi Refunded ... $535.00 USD -$12.07 USD $522.93 USD

Related Transaction
Date Type Status Details Gross Fee Net
Nov. 5, 2008 Refund Completed Details -$535.00 USD $12.07 USD -$522.93 USD
Total: $0.00 USD $0.00 USD $0.00 USD

Business Name:

Buyer Email:
06STi
Payment Sent to:

whtezmbej@aol.com

Business Contact Information

Customer Service Email: 06STi
Customer Service Phone: 06STi

Amount received:
$535.00 USD
Fee:
-$12.07 USD
Total:
$522.93 USD

Date:
Nov. 3, 2008
Time:
15:03:20 PST
Status:
Refunded

Subject:
You've got a payment
Shipping Address:
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Last edited by IMPORTIMAGE; 11-05-2008 at 05:49 PM.
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Old 11-05-2008, 04:51 PM   #93
06STi
Scooby Specialist
Member Sales Rating: (17)
 
Member#: 97561
Join Date: Oct 2005
Location: GT30R Cosie-Hybrid
Vehicle:
2006 Widebody
WRB/Carbon/Primer

Default

Quote:
Originally Posted by vision.dynamix View Post
Youre flipping out over 2 days? No wonder the vendors hate dealing with the majority of NASIOCers. Im not sticking up for ImportImage, but damn.

The In-Stock only rule only applies to items advertised in the Vendor For Sale forum. If you ordered it through their website, or PM'd them fishing for the item (that wasnt originally listed) then youre on your own. II dosent even have a semi-recent thread in the Vendor For Sale/Interior forum.
Its the fact that if I order something, I and everyone else expects some form sales contact afterwards. I had nothing.


Quote:
Originally Posted by IMPORTIMAGE View Post
You called me up yelling at me, i explained that i was not trying to be a jerk and i would be happy to refund. I have been calling nrg all day to get an update on the order. they did not answer my call. I apologized for the inconvenience. it was 1.5 days. you said you could walk down the street and buy a sparco, so we refunded you promptly. Threatening me on the phone is not part of the job description, I tried to calm you down and help you understand the situation. but you were beyond it.

sales@importimageonline.com

www.importimageonline.com
Dude..... Keep lying its ok. I see your trying to cover yourself.. Its allot easier to keep the buyer informed of the status of their order. Or simply just not lie about it.

I would stock some parts though, Your not allowed to sell here unless you stock them in shop. And NOT in your warehouses...
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Old 11-05-2008, 04:51 PM   #94
SedonaScooby
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 143522
Join Date: Mar 2007
Chapter/Region: SWIC
Location: Peoria,Arizona (aka hell)
Vehicle:
1987 Brat GL 4 Speed
98 Forester L (RIP)

Default

i like how the vendor claims 06sti was cursing at him then it changed to just yelling

get your story straight man, so far i'm on the OP's side even tho he was complaining over a few days, i feel for him, being lied to be a vendor is b.s.
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Old 11-05-2008, 04:51 PM   #95
06njsti
Scooby Guru
Member Sales Rating: (35)
 
Member#: 150986
Join Date: Jun 2007
Chapter/Region: Tri-State
Location: South Jersey
Vehicle:
06 #001 LSB STi

Default

import image is an amazing vendor on nasioc, i have nothing but positive things to say about them
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Old 11-05-2008, 04:55 PM   #96
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks guys.

I do have many parts in stock, thank you for your concern. I have thousands of international and domestic customers. It's true i cannot make every single customer happy, but i sure do try. I can only talk to those willing to listen, you weren't hearing it on the phone. I had your money for 1.5 days...it will not be the end of me. I apologize for not being able to get you the seat this week. Thanks again for being so understanding.

www.importimageonline.com
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Old 11-05-2008, 04:56 PM   #97
06STi
Scooby Specialist
Member Sales Rating: (17)
 
Member#: 97561
Join Date: Oct 2005
Location: GT30R Cosie-Hybrid
Vehicle:
2006 Widebody
WRB/Carbon/Primer

Default

I just sent a pm to Import image to have my personal info removed from his post. Very childish of him to post that. Also opening him up to legal problems.
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Old 11-05-2008, 04:58 PM   #98
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

no problem...edited.

www.importimageonline.com
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Old 11-05-2008, 04:58 PM   #99
06STi
Scooby Specialist
Member Sales Rating: (17)
 
Member#: 97561
Join Date: Oct 2005
Location: GT30R Cosie-Hybrid
Vehicle:
2006 Widebody
WRB/Carbon/Primer

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Originally Posted by IMPORTIMAGE View Post
thanks guys.

I do have many parts in stock, thank you for your concern. I have thousands of international and domestic customers. It's true i cannot make every single customer happy, but i sure do try. I can only talk to those willing to listen, you weren't hearing it on the phone. I had your money for 1.5 days...it will not be the end of me. I apologize for not being able to get you the seat this week. Thanks again for being so understanding.

www.importimageonline.com
Ah You told me over the phone about a 15 day refund or ship wait.
Not having my money for 1.5 days.. Nice try but a far reach.
Your lying again.
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Old 11-05-2008, 05:00 PM   #100
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

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? im not sure what you are talking about sir. you threatened me telling me you would charge me back. so i simply canceled the order and refunded you.

then said you told me i had 45 minutes to make it right. within 5 minutes i refunded you, as NRG was not answering the phone.
I had your money for 1.5 days. Its over. you can post as much as you like.

www.importimageonline.com

Threatening me with a lawyer. let me know how that goes.
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