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Old 12-11-2011, 11:00 AM   #1376
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (612)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

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exposed? yes im a terrible person! while im being the best man at a wedding today, im opening the shop on a sunday so a customer who is driving 2 hours to get products can get their car running on a sunday....i should be hung!
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Old 12-11-2011, 12:57 PM   #1377
tho5
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 236482
Join Date: Jan 2010
Location: sugar land, texas
Vehicle:
09 wrx
dark grey

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No reason for you to get offensive, like you said, or defensive, which is the same thing. I've been trying to get you for the whole week. It would only take you 30 seconds to say "let me get back to you" this week, next week, next month, whatever. Or tell you staff to let me know. I would be OK with that. You are not a terrible person and don't need to hang yourself. That's silly and you are supposed to be a professional and owns a company. You did something wrong and need to make it right with honesty and integrity. Hiding or not responding to me is not right or honest. If you were honest, you had nothing to hide and would have responded to me. I see that. And of course you would get up on Sunday morning to sell something. You are a salesman. Nothing has changed. As long as you make money, you will take care of your customers. But when there is a problem and I confronted you and needed your help, you disappeared! That was not right! So make it right!
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Old 12-11-2011, 02:01 PM   #1378
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (612)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

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there are 6 people here, I cannot handle every customer myself, Kevin was working with you one on one and responded to every email. I'll have him chime in on monday for you. Im late for being the best man at my buddies wedding, if you have anything to say to me, send me a pm and ill get back to you the next time im at this computer. thank you and enjoy the rest of your weekend.

www.importimageracing.com
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Old 12-11-2011, 03:18 PM   #1379
tho5
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Member Sales Rating: (1)
 
Member#: 236482
Join Date: Jan 2010
Location: sugar land, texas
Vehicle:
09 wrx
dark grey

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Let's see. I chatted with Alicia. She told me to email you. I emailed you twice. No response. I called twice and asked for you. No luck. Then got an email from Kevin. Asked Kevin to get you to contact me. Nothing.
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Old 12-11-2011, 09:42 PM   #1380
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (612)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

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You said in the convo earlier you chatted with Kevin. Pick your story
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Old 12-11-2011, 09:52 PM   #1381
evokiller89
Scooby Newbie
Member Sales Rating: (-1)
 
Member#: 190916
Join Date: Oct 2008
Location: my gargage CT
Vehicle:
2005 HTA sti
CGM

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AWESOME customer service and fast shipping!!! hands down best prices on my BC coils and brakes. will be recomending you guys to all of my friends who need parts, and will be ordering all my parts from you guys just because of how easy it was to deal with you. if you guys see this send me a PM with an exedy twin price for my 05 sti... thnx....
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Old 12-11-2011, 10:46 PM   #1382
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (612)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks so much evo, anything i can do for you, let me know
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Old 12-12-2011, 01:13 PM   #1383
vision.dynamix
Scooby Guru
Member Sales Rating: (50)
 
Member#: 139955
Join Date: Feb 2007
Chapter/Region: NESIC
Location: Boston
Vehicle:
2015 Subaru STI
Black, like my soul.

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That's the risk with mail order parts. "loud" is open to much interpretation.

I personally would not buy an exhaust without hearing it in person first.
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Old 12-12-2011, 03:00 PM   #1384
bad mutha
Scooby Specialist
Member Sales Rating: (49)
 
Member#: 106747
Join Date: Feb 2006
Chapter/Region: South East
Location: Hotashell,Fl
Vehicle:
04 forester xt
crp

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somebody call the whambulance,the exhaust i bought was too loud and drones!
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Old 12-12-2011, 03:01 PM   #1385
bad mutha
Scooby Specialist
Member Sales Rating: (49)
 
Member#: 106747
Join Date: Feb 2006
Chapter/Region: South East
Location: Hotashell,Fl
Vehicle:
04 forester xt
crp

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do some more research next time noob!
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Old 12-12-2011, 05:39 PM   #1386
tho5
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 236482
Join Date: Jan 2010
Location: sugar land, texas
Vehicle:
09 wrx
dark grey

Default

Quote:
Originally Posted by IMPORTIMAGE View Post
You said in the convo earlier you chatted with Kevin. Pick your story

LOL. I emailed Kevin twice. Asked him to have you contact me! You never responded to me until I posted here. Read my earlier post again. Don't get distracted. You said you would have Kevin chime on here. Where is he? Plus, it was not Kevin that said the catback was quiet the first time around. You did Josh! I needed to resolve this issue with you. I have just gone online and chatted with Billy, asking for you. He said to call the shop anytime. I immediately called three times. No one answered the first 2 times. Then I got hung up the last call. LOL.

Josh. Call me. And I have a challenge for you on this thread: http://forums.nasioc.com/forums/show....php?t=2233144.

Call me Josh, if you want to resolve this issue.
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Old 12-12-2011, 05:44 PM   #1387
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (612)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

dont worry thach ho, kevin is chiming in here before he leaves today. The support dept will call you back today. I left early for a cancer benefit that we are raising funds for. have a good one
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Old 12-12-2011, 05:49 PM   #1388
Opie
Floresbian
Moderator
Member Sales Rating: (12)
 
Member#: 470
Join Date: Oct 1999
Chapter/Region: South East
Location: Riverview, Florida - U.S.A.
Vehicle:
2015 Forester 2.0XT
'14 XV Crosstrek, '99 SF

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Quote:
Originally Posted by tho5 View Post
LOL. I emailed Kevin twice. Asked him to have you contact me! You never responded to me until I posted here. Read my earlier post again. Don't get distracted. You said you would have Kevin chime on here. Where is he? Plus, it was not Kevin that said the catback was quiet the first time around. You did Josh! I needed to resolve this issue with you. I have just gone online and chatted with Billy, asking for you. He said to call the shop anytime. I immediately called three times. No one answered the first 2 times. Then I got hung up the last call. LOL.

Josh. Call me. And I have a challenge for you on this thread: http://forums.nasioc.com/forums/show....php?t=2233144.

Call me Josh, if you want to resolve this issue.
This is not a review, you need to sort this out through PM, e-mail or phone calls outside of NASIOC. Any further postings will be deleted.
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Old 12-12-2011, 06:00 PM   #1389
Lowercase
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 264161
Join Date: Nov 2010
Chapter/Region: South East
Location: Cape Coral, FL
Vehicle:
85 Corolla
White

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Hello,

Im sorry im late I have been trying my best to catchup from the weekend. If you still have more questions please feel free to email me directly. As the Mods said, this isnt the place for bickering.

-Kevin

Kevin@importimageracing.com
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Old 12-12-2011, 06:27 PM   #1390
rogue
call me Apples
Super Moderator
Member Sales Rating: (16)
 
Member#: 7977
Join Date: Jul 2001
Chapter/Region: MAIC
Location: Sterling, VA
Vehicle:
100% Abuse

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Quote:
Originally Posted by Opie View Post
This is not a review, you need to sort this out through PM, e-mail or phone calls outside of NASIOC. Any further postings will be deleted.
I agree.

Everything I've seen from Import Image in this thread has been very responsive and communicative. They seem eager to resolve your issue in a fair way. At this point you're just complaining.
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Old 12-12-2011, 08:37 PM   #1391
tho5
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 236482
Join Date: Jan 2010
Location: sugar land, texas
Vehicle:
09 wrx
dark grey

Default

.............

Last edited by rogue; 12-13-2011 at 09:50 AM.
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Old 12-12-2011, 11:31 PM   #1392
tho5
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 236482
Join Date: Jan 2010
Location: sugar land, texas
Vehicle:
09 wrx
dark grey

Default

...............

Last edited by rogue; 12-13-2011 at 09:50 AM.
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Old 12-13-2011, 09:50 AM   #1393
rogue
call me Apples
Super Moderator
Member Sales Rating: (16)
 
Member#: 7977
Join Date: Jul 2001
Chapter/Region: MAIC
Location: Sterling, VA
Vehicle:
100% Abuse

Default

I guess Opie wasn't clear?
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Old 12-13-2011, 06:52 PM   #1394
acid7711
Scooby Newbie
Member Sales Rating: (3)
 
Member#: 189557
Join Date: Sep 2008
Chapter/Region: NWIC
Location: Chicago
Vehicle:
2004 ATM Technician
Silver

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Just wanted to say I've been exceptionally happy with both of my purchases through you guys. First was the Forge BPV, the second a TurboXS FMIC to be placed on in the Spring time.


Thanks again! Good communication and very fast shipping! Looking forward to future purchases.

-John
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Old 12-13-2011, 09:58 PM   #1395
xXRaMpAgEXx
Scooby Specialist
Member Sales Rating: (19)
 
Member#: 279825
Join Date: Apr 2011
Chapter/Region: Tri-State
Location: Linden, NJ
Vehicle:
2004 Impreza WRX
PSM

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Just upgraded from my v1 by ordering a v2 from IIR it should be here by 2morrow, great prices and great customer service as always.
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Old 12-17-2011, 09:00 AM   #1396
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (612)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

many thanks to everyone! our front line in sales (billy) has been out with surgery for his knee (bad car accident) and Myself and Kevin in support, and even our shop fabricator Rich have been on the phones doing the best we can! thanks so much for sticking with us! Even paypal is giving us problems on our site, that should be fixed this weekend, googlecheckout and visa/mc/discover secure is working just fine.

wishing you the best this holiday season!

IIR crew
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Old 12-18-2011, 05:50 PM   #1397
ryanwilder8
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 300267
Join Date: Nov 2011
Location: Clarksville, TN
Vehicle:
2010 WRX
GREY

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Ordered some gauges very pleased. Beat everyone's prices and fast shipping. Great company will purchase from again. Thanks
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Old 12-19-2011, 05:24 PM   #1398
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (612)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

many thanks ryan!
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Old 12-21-2011, 02:51 PM   #1399
Bill4458
Scooby Newbie
Member Sales Rating: (3)
 
Member#: 186836
Join Date: Aug 2008
Chapter/Region: MAIC
Location: Richmond, VA
Vehicle:
2006 wrx

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Josh once again blew my mind on my coilover package for my 240sx (used to buy suby parts from him when i have my 06 wrx) This is why i'll never go anywhere else. thanks again man!
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Old 12-22-2011, 04:47 AM   #1400
Spt21r
Scooby Newbie
Member Sales Rating: (7)
 
Member#: 269349
Join Date: Jan 2011
Chapter/Region: Tri-State
Location: Delaware
Vehicle:
07 Wrx TR
Aspen

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Great customer service! Won't shop anywhere else. Had an issue and Kevin at IIR help me resolve it. Hats off to you guys. Will be ordering some more stuff soon. Thanks again!
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