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Old 05-16-2012, 12:05 PM   #1526
axleon2
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Member Sales Rating: (14)
 
Member#: 154117
Join Date: Jul 2007
Chapter/Region: RMIC
Location: Midvale, Utah
Vehicle:
2004 WRX
JBP

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There was no sarcasm in that. I was shocked that they didn't try to fix the situation though, as a small business owner I know that I would have done everything possible to keep the sale. Instead of just informing me that it was on a 2 month back order, they could have offered another product or something else to resolve the issue. Do you see what I mean? I honestly like Josh and as I stated before hadn't had a problem with him or his company in the past, so I was surprised that they were just so quick to say sorry it's on a 2 month back order and left it at that. That's why I said to myself that's it!?! Okay then I'd like my money back if that's the case.
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Old 05-16-2012, 02:34 PM   #1527
Elky
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Member Sales Rating: (2)
 
Member#: 303906
Join Date: Dec 2011
Chapter/Region: NESIC
Location: Porter Square, Slumerville
Vehicle:
2011 WRX Sedan
Spark Silver Metalic

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IIR is a great vendor, I called em up to see what they could do for me on a smattering of grimmspeed parts a while ago and Josh hooked me up with a better price than I expected. These guys are the real deal. My first and only stop more often than not.
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Old 05-17-2012, 11:56 AM   #1528
axleon2
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JBP

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Thank you for the refund Josh. It ended up coming back to me today, next time if you have something I want I will contact you directly to see if it is available to avoid this in the future.
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Old 05-17-2012, 01:06 PM   #1529
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

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thanks so much Ax, send me a quick note and ill be happy to take care of it personally for you.

Elky, thanks so much really appreciate it!
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Old 05-27-2012, 08:28 PM   #1530
BoboTheMonkey
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Member Sales Rating: (3)
 
Member#: 224615
Join Date: Sep 2009
Chapter/Region: MWSOC
Location: La Crosse, WI
Vehicle:
2004 WRX
San Remo Red

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You rule Josh. Always the first place I look for any parts I need and the place I suggest to all of my friends. Only reason I go anywhere else is if he doesn't have what I need, or the one time I needed a fuel pump next day, I went somewhere local. Otherwise it will always be IIR!
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Old 05-28-2012, 08:45 PM   #1531
mohkmo1
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Member Sales Rating: (0)
 
Member#: 71011
Join Date: Sep 2004
Vehicle:
03 wrx wagon

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Has anyone ran their upgraded gearset and rebuild kit for 02+?
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Old 05-30-2012, 02:33 PM   #1532
z0mgitsryan
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Member#: 318180
Join Date: Apr 2012
Location: Fairfax, VA
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2009 Impreza WRX
White

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+1 for Josh! He helped me out on the process of purchasing my coilovers through their website!

Really looking forward into getting these coilovers!
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Old 05-30-2012, 08:27 PM   #1533
mohkmo1
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Hard to beat their customer service thats for sure. Josh has helped me out w/ a few new buys Always super quick to answer my non stop ?s I look forward to ordering more parts. Customer service is real big w/ me. And iir is top notch w/ that in my book. Thanks again.

Would love to hear some customer reviews on the iir upgraded gear set and rebuild kit.
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Old 06-04-2012, 08:13 PM   #1534
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks so much really appreciate all of this! been really busy with the baby coming, but IIR is still priority #1, always has been and always will be! anything we can do to help, do not hesitate to ask!
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Old 06-05-2012, 01:49 AM   #1535
KpT KiM
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Quote:
Originally Posted by mohkmo1 View Post
Hard to beat their customer service thats for sure. Josh has helped me out w/ a few new buys Always super quick to answer my non stop ?s I look forward to ordering more parts. Customer service is real big w/ me. And iir is top notch w/ that in my book. Thanks again.

Would love to hear some customer reviews on the iir upgraded gear set and rebuild kit.
I'd love to hear about this too!
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Old 06-05-2012, 04:01 PM   #1536
avikm289
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Member Sales Rating: (0)
 
Member#: 315748
Join Date: Apr 2012
Chapter/Region: Tri-State
Location: Queens NY
Vehicle:
2012 wrx
White pearl

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great doing business with, gave me great deals on bundled items, fast shipping. you guys are now my first stop shop with the deals I've gotten from you, especially the sic n1 coil overs. got them today and can't wait to throw them on this weekend
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Old 06-05-2012, 05:58 PM   #1537
T U R B U L N T
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Member Sales Rating: (4)
 
Member#: 160634
Join Date: Oct 2007
Chapter/Region: Tri-State
Location: NEWYORKSHlTY
Vehicle:
2oo6 STI
CGm with a beard.

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All i have to say is Josh is the man.... everything i order goes thru IIR! i have been nothing but amazed by his un-beatable deals and everytime i order something it comes faster and faster.. and customer service is by far the best. i cant stress the fact that IIR is one of the best venders i have delt with and will never go else where!! from my first purchase to my current purchase a couple days ago, i couldn't be any more content!!!!!!!!!!!!!!!!!! -Jay from Brooklyn. Thanks again JOSH.
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Old 06-06-2012, 04:09 PM   #1538
Acejam2k
Scooby Specialist
Member Sales Rating: (25)
 
Member#: 42645
Join Date: Sep 2003
Chapter/Region: NESIC
Location: MA
Vehicle:
2007 STI
Crystal Gray Metallic

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IIR has great prices, that is all.

Last edited by Acejam2k; 06-06-2012 at 04:20 PM.
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Old 06-06-2012, 10:38 PM   #1539
wrx904
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Member#: 97365
Join Date: Oct 2005
Vehicle:
2014 STi
white

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?????
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Old 06-06-2012, 10:41 PM   #1540
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks everyone greatly appreciated!
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Old 06-23-2012, 11:55 AM   #1541
J_Maher_WRX
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 290307
Join Date: Aug 2011
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Just made another order through these guys, and once again it's been a pleasure! Excellent customer service with insanely fast response times. Also killer prices, just saved over $100 from what I would have paid from another vendor!! Love you guys, and that's why you are my only source for aftermarket goodies (and now my brothers source as well!)

Thanks guys, really appreciate the excellent service!

Justin
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Old 07-04-2012, 02:26 PM   #1542
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks so much and have an awesome holiday everyone! im working today if you need any help send us a note!

Josh
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Old 07-04-2012, 04:30 PM   #1543
nmlittlebigman
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 321409
Join Date: May 2012
Chapter/Region: SWIC
Location: Arrey, NM
Vehicle:
2015 WRX LTD
WRB

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IIR, you guys are the best! Sent a parts list and had a price back that beat everyone else. Josh even put up with my ignorance and when I told him I wanted to change something told me "whatever it takes to keep you happy". In the end Josh was 100 % right about the parts I needed. Thanks Again!
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Old 07-04-2012, 10:13 PM   #1544
jwongx27
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 300323
Join Date: Nov 2011
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DONT Buy from these A$$ holes.....
never again i will buy from them... Anyways i was talking to them about buying Tmic process west + tomei unequal header for my 2011 wrx. I ask for prices i talked to dan from Boston motorsports. He bet their price (btw this is done under private messaging thru Nasioc.com..)
back to topic boston kept beating their price... and i was just copy and pasting back to them....

and here what i get from import image racing....


Quote:
Originally Posted by jwongx27
Quote:
Originally Posted by IMPORTIMAGE
import image racing---sorry i need real quotes.

you can forward them to sales@importimageracing.com

have a good night

me-those are real quotes ?


ME -i bought from u intake cobb ap etc.. but i notice u never sent like ur guys sticker or Business cards? is there any way when i order this u can send me some? so i can give to local subies ?
cuz i notice alot of the local guys and girls buy from import image racing.. and i said why not Boston they had no clue who that was... i was surprised Of course!

Boston motorsports---We haven't been around as long as some of the other vendors. But we are making our name slowly. Our reviews speak for themselves.

I'll beat whatever price he gives you, and that's that.
much appreciated.

import image racing---we have real employees, real inventory, and a real warehouse.

they have their moms apartment. unfortunately i have a payroll, which means i cannot work for free.

you have not given me any actual quotes, you have typed a number in a pm and pressed send.

End of that..


( import image racing was talking about boston motorsport mom and stuff... and saying he lives in apartment etc ) I dont care where he lives what he drives etc.. at least he treats me right and believes me that those are real quotes...
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Old 07-04-2012, 10:20 PM   #1545
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

wow, i am impressed sir!

as pm'd to you

"i apologize if you are taking it that way. I literally have to show my boss the quote so i can beat it. its just policy thats all"

we need to see a quote to beat a price. nothing new there.

have a great night
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Old 07-06-2012, 02:59 PM   #1546
FerdSimao
Scooby Specialist
Member Sales Rating: (4)
 
Member#: 280691
Join Date: Apr 2011
Chapter/Region: RMIC
Location: South Jordan, UT
Vehicle:
2008
2012 WRX Ice Silver Sedan

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^^ wow I dont know what that guy has up his *** . Import image is the best vendor I have ever done business with, when I was looking for a good deal on some BC BR coils, they beat every quote I got, exchanged numerous PM's on a Sunday!!! And I told them About a quote I got from another vendor over the phone, gave the vendor name and the person I spoke with and they beat it!!!! Coils were shipped fast just like I was promised!!! There is no doubt I will be doing business with them again once it comes time for me to upgrade my rear suspension

Last edited by FerdSimao; 07-06-2012 at 03:09 PM.
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Old 07-06-2012, 03:29 PM   #1547
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks so much guys

on a personal note....My lady is scheduled to be induced thursday 7/12/12 and probably giving birth on 7/13/12. I will be in the hospital with her. The crew will be here running things, but i will be a little bit slow to respond (next thursday and friday) as well, the miracle of life and everything that comes with it will be given to me. This is a really special time in my life and i'm so happy that you guys and gals allow me to have this time with my new family. It's our first, so i am nervous as hell! I promise i will catch up on all the PM's etc, as well as i'll be working from the hospital on my laptop while the guys are working 9-5 in the shop. This has been the "pre-baby" warning. Im scared and excited all at the same time...and the baby isn't even coming out of me

who is taking bets on me passing out in the ER?

have an awesome weekend! this is my last weekend as a family of two...pretty mind blowing for me!

Josh
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Old 07-06-2012, 04:36 PM   #1548
MIKE DD
Scooby Specialist
Member Sales Rating: (11)
 
Member#: 106818
Join Date: Feb 2006
Chapter/Region: South East
Location: The Bar
Vehicle:
2002 WRX

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Quote:
Originally Posted by IMPORTIMAGE View Post
thanks so much guys

on a personal note....My lady is scheduled to be induced thursday 7/12/12 and probably giving birth on 7/13/12. I will be in the hospital with her. The crew will be here running things, but i will be a little bit slow to respond (next thursday and friday) as well, the miracle of life and everything that comes with it will be given to me. This is a really special time in my life and i'm so happy that you guys and gals allow me to have this time with my new family. It's our first, so i am nervous as hell! I promise i will catch up on all the PM's etc, as well as i'll be working from the hospital on my laptop while the guys are working 9-5 in the shop. This has been the "pre-baby" warning. Im scared and excited all at the same time...and the baby isn't even coming out of me

who is taking bets on me passing out in the ER?

have an awesome weekend! this is my last weekend as a family of two...pretty mind blowing for me!

Josh
I got $5 says you pass out! Congrats again!
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Old 07-07-2012, 04:39 PM   #1549
nmlittlebigman
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 321409
Join Date: May 2012
Chapter/Region: SWIC
Location: Arrey, NM
Vehicle:
2015 WRX LTD
WRB

Default

Josh, when your baby is born they are gonna clean her up and take her footprints for the birth certificate. Ask them to stamp your smock with her little feet right afterwards. That my friend will be your favorite shirt. Congrats!
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Old 07-07-2012, 05:28 PM   #1550
IMPORTIMAGE
NASIOC Storefront Vendor
Vendor Sales Rating: (611)
 
Member#: 79304
Join Date: Jan 2005
Chapter/Region: South East
Location: FL
Vehicle:
CALL 941-257-9618
www.ImportImageRacing.com

Default

thanks so much! thats a great idea we will definitely do that!

mike, i think you are right thanks again!
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