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Old 08-02-2009, 07:52 PM   #1
SubieWReX
Scooby Specialist
 
Member#: 151080
Join Date: Jun 2007
Chapter/Region: MWSOC
Location: NW Suburbs, Chicago
Vehicle:
07 BME AutoX WRX

Default HELP: The dealership screws up an oil change...

So... I brought my car in for an oil change yesterday morning at a Subaru dealership in my area. Now today I noticed that my car is leaking oil... There are now multiple oil stains on my brick driveway, as well.

I can't bring it in today, obviously because they are closed... I'm thinking that they overfilled me by a quart, because they had charged me for 6 qts, and they credited me when I had pointed out the mistake. Could an overfill be the cause for the leaking?

I work a half hour in the wrong direction of this place, so that means an hour all the way there in rush hour traffic.

What things should I know when I talk to their service manager tomorrow? I want to make sure that I can have a good understanding of their mistake before I talk to him. Any advice is greatly appreciated.

Thanks,
Mark
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Old 08-02-2009, 08:05 PM   #2
Mulder
Trust no one
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Member#: 11170
Join Date: Oct 2001
Chapter/Region: Tri-State
Location: NYC
Vehicle:
02 WRX
15 WRX/05 GTO

Default

It could be an overfill, a spill from a sloppy tech, a double-gasketed filter (yes even at a dealer), loose drain plug.
Just tell them it is leaking since they worked on it and let them deal with it.
The only worrisome thing here is that you have to drive a good distance/time to get back there. Not knowing how bad the leak really is, you're taking a risk. You could call them and insist that they send a flatbed, if you're going to drive it at least check the dipstick before starting out.
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Old 08-02-2009, 08:27 PM   #3
SubieWReX
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Member#: 151080
Join Date: Jun 2007
Chapter/Region: MWSOC
Location: NW Suburbs, Chicago
Vehicle:
07 BME AutoX WRX

Default

I just crawled under and tightened the drain plug. I literally was able to turn the bolt with my fingers. That's how loose it was, unbelievable...
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