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Old 08-11-2009, 03:14 PM   #1
toflaherty
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Thumbs down Boomba Racing WRX Fuel Rails

First off I would like to say that these are nice looking fuel rails, and the distribution block is nice as well. By nice, I mean the machine work looks to be of excellent quality. Unfortunately, the lack of packaging material ruined the anodized coating during shipping because the rails were placed loosely in a box which allowed them to bounce against each other and chip the coating in multiple spots.

I would have liked it if they provided a return label, as the return shipping had to come out of my pocket, but they did in fact reimburse the actual shipping cost via paypal, including fees, after receiving the return.
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Last edited by toflaherty; 08-14-2009 at 03:41 PM.
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Old 08-11-2009, 03:21 PM   #2
Mechie3
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It's standard practice to not ship out replacements until the originals are received. Too many people in the car enthusiast market try to scam vendors. A few years back they would even go as far as to change shipping addresses mid ship, claim they never got it, and get a free one.

They should have sent you a return label, but it's not their fault you decided to install "faulty" parts.
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Old 08-11-2009, 04:01 PM   #3
toflaherty
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Regardless, they shouldn't have been damaged in the first place if they put *any* packaging in the box. And paying shipping out of my own pocket and hoping for a refund isn't cool either.

Last edited by toflaherty; 08-14-2009 at 03:42 PM.
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Old 08-11-2009, 04:54 PM   #4
Mechie3
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Quote:
Originally Posted by love_it_loud View Post
Regardless, it shouldn't take a second e-mail over a week later to tell me that. And they shouldn't have been damaged in the first place if they put *any* packaging in the box. And paying shipping out of my own pocket and hoping for a refund isn't cool either. You get what you pay for though, this is my proof.

I agree on all counts.
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Old 08-11-2009, 09:41 PM   #5
toflaherty
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I received an e-mail from Boomba Racing showing proof that they did reply to me on 8/3/09, however I did not receive this e-mail. Whether they truly did send it or not, I didn't receive it. I did receive a reply after I sent a follow-up e-mail the week later, however. So as it currently stands, they have received the returned package yesterday, which I have proof of, and I have still not been refunded the return shipping cost, and I still have not been informed whether the replacements have been sent out yet or not. If I get my refund and receive undamaged replacements in a timely manner, I will be sure to let everyone here know if these guys are really on the up and up or not.

Last edited by toflaherty; 08-14-2009 at 11:43 AM.
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Old 08-14-2009, 03:36 PM   #6
toflaherty
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Alright, so Boomba Racing did give me my money back for the return shipping today, as well as covered the paypal fees, and also refunded the money for the rails since they are out of stock and cannot replace them. So now I must apologize for maybe being a little harsh in respect to their customer service, since it may have simply been an e-mail problem where I did not receive one of their replies. I will take their word for it. Unfortunately all I really want is a set of undamaged fuel rails, but now it looks like I will have to wait.. I will definitely be giving them another shot though, as since I mentioned in the initial review that the quality of these rails is excellent, it was simply the lack of packaging to protect them from shipping damage that ruined the anodized coating on them, which I'm sure will not happen again.
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Old 08-14-2009, 04:35 PM   #7
Mechie3
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Looks like it's just you and me in this thread.

Glad to hear everything (mostly) worked out. I have aeromotive rails myself. They're good quality, but the bracket required notching to sit tight on my injectors.
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Old 08-16-2009, 10:17 AM   #8
fastwrx25
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I'm here too! don't forget!

but yeah, I have a set of boomba wrx rails sitting in my room. I bought them new off ebay. Mine aren't chipped or damaged during shipping but I plan to refit the fittings if I install it.
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Old 08-17-2009, 09:07 AM   #9
ownnij
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i remember seeing these boomba racing rails for 199.00 or something like that in the vendors for sale threads. all i could say is they looked like knock off products from china and i've noticed even the higher end brands have issues with their kits and i was just guessing these would fail also.
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Old 06-26-2012, 10:21 PM   #10
sackytar
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I have been running these for over a year on E85 with no issues at all. Installed easy and if I have injector issues I can change all 4 in under an hour.
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