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Old 11-17-2009, 05:39 PM   #1
patdman
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2008 Impreza Outback
Blue/Silver 2 Tone

Default Tire & Wheel protection from the dealership,

I considered posting this in the newbie forum, or the tire and wheel forum, but figured this would do....mods, feel free to move it.
I just purchased my 2008 Impreza OBS by buying out the car after the lease finished. Regardless of whether this was my best option or not (long story about getting finance due to a short work visa and other really not fun stuff related to my not being a citizen of this country), I now own the car...love the car...but have some things that need to be done to the car, and am not sure if I got screwed by the dealer before the lease (and subsequent warranty) expired.

So.....I took the car in today to have the brakes serviced. They replaced the front & rear pads as well the rear rotors (2 years old, 19,000miles, I didn't think the rotors would need to be changed already???)
All of this was covered under the 3yr / 30,000 miles manufacturer warranty.

However, they called me up and said that I needed 2 new tires with a wheel alignment because of sidewall damage (WTF, the tread should be fine...can someone let me know if this is not purely a cosmetic problem??) as well as me having 2 bent rims (plus some other stuff, I'll put that in another thread)

During the course of my lease, I hit rather bad potholes twice, and each time had the tire replaced for free as I had Wheel & tire coverage from the dealership as part of the lease agreement. They never said anything about the rims, except that they had some scratches on the sides (purely cosmetic, I thought) so I thought nothing of it.
Now that my lease has expired, they pull this on me, and tell me it's going to cost $780 for 2 rims, and $355 for 2 tires w/ wheel alignment.
I've just bought out the remaining $15k of the car so am stupidly broke at the moment, but knowing this before I bought the car may have influenced the way I did my finances.
I sort of feel cheated, but I am not sure if I have anything to go by here.
I am looking through my paperwork from when I leased the car, and can't see anything that states the terms of the Wheel & Tire coverage, but if they replaced my tires for free but skimped out on the wheels until the lease was up, then I feel they may have tried to pull a sneaky one on me.

This thread is getting kind of long now, so I'll end it quickly, but what I am looking for is some advice on what I should look for in my paperwork to check the Wheel & Tire coverage policy, and if I have not been mistreated, then what my risks of inaction are, as well as the best (cheapest) way to take action (i.e. buy the tires / rims elsewhere or try a different auto shop, etc)

Any help or advice that people can offer is greatly appreciated.

Cheers,

Pat.
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Old 11-17-2009, 05:49 PM   #2
Hondaslayer
think you
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Not sure if I am following.

Did you purchase a separate contract to cover wheels / tires or are you trying to get this covered under factory warranty?

If separate contract I have no idea and would suggest that you read the contract to see what is and is not covered.

If factory warranty, no way, bent wheels and damaged sidewalls are external influences and are specifically excluded.


-Ben
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Old 11-17-2009, 05:54 PM   #3
patdman
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When I leased the car, I got an "October special" for a "No hassles" 2 year warranty, which basically said if anything went wrong, they took care of it, No Questions.
The problem is, that I never really had any questions...until now.

I'm wondering if anyone has ever heard of this kind of deal, I thought perhaps there would be a pretty standardized set of things covered, even across dealerships and that other people may be able to offer their own experiences with this type of occurrence.

Cheers,

Pat.
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Old 11-17-2009, 09:19 PM   #4
Swisha Blast
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Bent wheels due to potholes. File a claim with your insurance. Your gonna get hit with the deductible but its $500 you dont have to take the full hit
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Old 11-17-2009, 09:51 PM   #5
humperdinc
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Quote:
Originally Posted by Swisha Blast View Post
Bent wheels due to potholes. File a claim with your insurance. Your gonna get hit with the deductible but its $500 you dont have to take the full hit


^^^^^ Partly this. The following information is coming from a good friend of mine who's cousin is a County Sheriff (did I spell that right?). What you should of done when you hit the pothole is pull over to the side of the road if it's safe enough to do it (as soon as you hit it) and inspect the tire and wheel. If anything is damaged due to the pothole being there, file a police report. As soon as the police report is finished, file a claim with the city. This way, you will be able to get the damaged parts fixed and not take a hit on your insurance (i.e. paying the deductible and/or your insurance premium going up). I know the time has passed but if it ever happens to you, now you know exactly what to do
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Old 11-17-2009, 10:16 PM   #6
patdman
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Hmm, insurance might be a good way to go.
And thanks for the info on the city being potentially liable, I will remember that for this coming winter
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Old 11-18-2009, 08:43 AM   #7
garface
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Calling the cops over a bent wheel is going to result in some pissed off cops. Make sure you call a non emergency number if you want to go that route or you might end up like the guy at Wendy's who called the cops over not getting his nuggets or whatever.

Also, to the OP, if you get stuck buying new wheels, don't get them from the dealer. You can buy a whole set with tires, lightly used for cheap. Where are you located? I have some wheels if you need them.
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Old 11-18-2009, 11:59 AM   #8
patdman
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Blue/Silver 2 Tone

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Thanks for the info garface, and yeah, I would never had called the cops to come out, I would have turned up at the local station with my photos, etc, saying "I just need to file this for my claim to the city"
I started looking online for wheels and stuff last night, but most places just sell aftermarket rims. I'm in Boston, MA, FYI.
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Old 11-19-2009, 11:17 AM   #9
Mike Wevrick
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Look in the NESIC private classified forum on here; there are always people selling wheels and/or tires
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