Welcome to the North American Subaru Impreza Owners Club Thursday May 28, 2015
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
Mid West Subaru Owners Club
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC Chapters > Mid West Subaru Owners Club Forum -- MWSOC

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 02-10-2010, 10:24 AM   #1
Outback_Yossarian
Scooby Newbie
 
Member#: 127998
Join Date: Oct 2006
Chapter/Region: MWSOC
Location: Near Cleveland Ohio
Vehicle:
2006 OB Impreza Spt
Regal Blue

Default Who in NE OH should I go to? Who is not taking me for a ride

I posted this story over in the general tires and brakes section. Any Ohio help is much appreciated.

I'm not a motor head so please excuse my ignorance.

I just got back from my car dealer after having done the fuel valve recall on my '06 Impreza Outback Sport. I also had an oil change and tire rotation. In the process the dealer came back and said that the brakes that I had replaced were put on incorrectly by the last shop and it would cost $49.95 to fix. The rear breaks also needed to be cleaned and adjusted for $49.95. I also had to have a pollen filter replaced. The bulbs around the license plate were apparently also out and had to be replaced for $39.95.

I have just over 49k miles on the car. I can understand the pollen filter. I can even get the light bulbs (reluctantly) but I just don't understand the brakes. I had the brakes replaces at the end of August by Firestone.

When I contacted Firestone, they informed me, had the brakes been put on wrong I would have definitely noticed it and it would not have taken until today (Feb 9) to feel the change. Brakes only go on one way they claimed.

When I called back my dealer (smoke rising out of my ears) they said, yes there was a wrong way to install them and it would effect a sensor and that would function properly and so on.

Who is in the right here? Did I get taken for a ride? I just don't understand every time it appears that when I go for a simple oil change I wind up spending over $200 for service

On top of that, apparently my oil head gasket is leaking and needs replaced. This is covered under warranty, but since they have to take it apart anyway now of course I could have a bunch of stuff replaced for only the cost of parts. The dealer suggests $375 in parts: water pump, timing belt, v belt, etc. They also don't cover a rental car or have a loner.

All these parts don't offically need to be replaced at the earliest at 90k miles but are checked at different intervals. I also think this is another chance to suck money out of my wallet.

BTW the shop I went to was Ganley Westside Imports in N. Olmstead OH.

I've set up an appointment with Cascade Subaru in Cuyahoga Falls OH (they have a loner for free), so if there are any subuie owners that have been ripped off from them, please speak now!
* Registered users of the site do not see these ads.
Outback_Yossarian is offline   Reply With Quote
Sponsored Links
* Registered users of the site do not see these ads.
Old 02-10-2010, 10:36 AM   #2
lumpy
Scooby Specialist
 
Member#: 28410
Join Date: Oct 2002
Chapter/Region: MWSOC
Location: Cleveland, OH
Vehicle:
2012 Impreza Sport
SWP

Default

I am going to suggest that you join and post this over on lersoc - www.lersoc.com - a local NE Ohio Subaru board with very helpful members. Someone will certainly be able to help you out with repairs or at the very least give you a bona-fide opinion about local dealers.

I cannot speak about Cascade (though they do give discounts to lersoc members for parts), but I would avoid Ganley Westside like the plague.
lumpy is offline   Reply With Quote
Old 02-15-2010, 11:05 AM   #3
Boost2525
Scooby Newbie
 
Member#: 164168
Join Date: Nov 2007
Chapter/Region: MWSOC
Location: Hudson, OH
Default

Quote:
Originally Posted by Outback_Yossarian View Post
I've set up an appointment with Cascade Subaru in Cuyahoga Falls OH (they have a loner for free), so if there are any subuie owners that have been ripped off from them, please speak now!
I *HATE* Cascade with a passion. Their techs are really good at what they do but they get paid by the hour so they try to milk your service for as long as possible. The service desk and management is miserable, don't even bother complaining if you have an issue with the service. You know that attitude/mindset that comes with a Porsche owner? Well, they're a Porsche dealership and it runs rampant throughout the place.

Plus to top it off, I have witnessed their car wash kids (on multiple occasions) enjoying the fun factor of these cars a little too much on the trip from the car wash back to the parking lot.

I switched to Park Subaru (Akron, Arlington exit on 77) the second they got their Subaru agreement signed and have been very pleased.
Boost2525 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Philly SCCA guys; Want to take me for a ride? ScubaruImpreza05 Tri-State Area Forum 8 02-19-2007 10:10 PM
Local stage 4/2.5 want to take me for a ride bren wrx New England Impreza Club Forum -- NESIC 8 11-02-2004 07:54 PM
Anybody want to take me for a ride in a Grand National? agent007kimball Tri-State Area Forum 12 09-12-2002 07:33 PM
take me for a ride IMPREZAWRX879 Texas Impreza Club Forum -- TXIC 3 10-23-2001 11:50 PM
anyone have a wrx they want to take me for a ride in? rockstar South West Impreza Club Forum -- SWIC 2 05-26-2001 12:36 AM


All times are GMT -4. The time now is 07:33 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2015 Axivo Inc.
Copyright ©1999 - 2015, North American Subaru Impreza Owners Club, Inc.