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Old 06-05-2002, 07:56 PM   #1
SketchBaru
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Join Date: Jan 2002
Location: Toronto, On. Canada
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2002 Impreza OBS
Silverthorne metallic

Default Side view mirror mystery log

Hi all. Just a week or so since having my free-swinging driver side mirror replaced, I discovered today the same spontaneous affliction struck my passenger side mirror. I took it back to the dealer and they have a new mirror under order.

The symptom: mirror swings freely on hinge, electrics continue to function. often accompanied by the discovery of a fragment of a broken washer of some sort. no sign of impact or other mitigating circumstance.

Judging by the experiences reported in other threads I wonder if we should log how many have had mirrors 'break' spontaneously?

I imagine that if enough people register their experience Subaru might recognize a fault with the part/design etc.

So, if you've had this problem chime in!
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Old 06-06-2002, 03:28 PM   #2
WRXster
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2002 WRX
SRP(Siriusly Red Purl)

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My driver's side mirror came completely off when I tried to back away from the Mercedes-driving-manic who had a hold on it
Butt that's different I guess...

TTT, free bump up for you
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Old 06-06-2002, 04:29 PM   #3
kw2005
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yep...I have 2 of them that did that a day apart...the dealer has ordered a new pair. I had the windows down making a slight uphill turn ~40 mph when the inside mirror gave way...the same situation a day later making a left turn collapsed the driver side mirror... A small clip seemed to have popped and was in the mirror. Similar situation and I have an old thread out there...you're not alone...there are a few of us who have the problem. I am certain that it just gave way. I had just washed and dryed the car, there was no doubt that the mirrors were fine and didn't get hit.
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Old 06-06-2002, 11:15 PM   #4
SketchBaru
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Old 06-07-2002, 07:19 PM   #5
darthrs
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Default

My wife and I both have a 2002 RS. Mine is a little over a year old and I haven't had this problem. My wife however had this problem when the car was aprox 3 months old. The psngr side mirror was just swaying back and forth and no sine of damage. Took it to the Subaru dealer and they repaired it under warranty. They didn't ask any questions.
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Old 06-21-2002, 01:13 PM   #6
tess's mamma
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Location: Central IL .. cornfields everywhere!!
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2002 2.5 TS Wgn-AT
Blue Ridge Pearl

Default Side Mirror shattered

while driving home after 2 hr trip - nice day - temp of 90 - my attention on the road was shattered by the sound of a loud whup. I 'd thought that I hit the road construction drums but checked that the car was well in the middle of the road away from the side where the drums lined the road. It's a new car so I babied my "Tess" of course.

I'd pulled into the nearest convenient store and got out to see what's the deal was. I'd noticed that the passenger side mirror was gone and that shattered glass was left along the edges of the "plate". I didn't hit anything. There weren't any scratches along the side of the car or on the side mirror holder. Is this another case of defective side mirror that you guys are talking about? taking it to dealership now. and see what they say. It scared the living daylights out of me.
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Old 06-21-2002, 02:39 PM   #7
tess's mamma
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Blue Ridge Pearl

Default side mirrors

Back from the dealership .. after talking to the 'service guy" he put the replacement mirror under warranty. He first said that for the mirror to break, I have to hit something. I said I didn't hit anything, and there are not scratches on the side of the mirror or the car. He disappeared for awhile. When he wrote up the ticket, he said htat it was under warranty. he said that he hasn't seen anything like that before. go figures.....
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Old 06-21-2002, 05:35 PM   #8
gusman21
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same thing happened to me a YEAR ago....my service guy said no warranty and $250 for a new mirror. 2 large zip ties and a year later the mirror is ok...

-=GuS=-
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Old 07-01-2002, 09:55 PM   #9
kdsmithjr
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Wow!! I just joined this group in order to see if i was just wierd. I just posted my story: two sideview mirrors "swinging in the breeze" in a period of two weeks. My local dealer--not where i bought my 2002 outback sport, because there price was $1,000 higher than a dealer 20 miles away--said that someone hit the mirror, refused to replace it under warranty, charged me $140 and an hour of shop time to replace it. I was suspicious because all the "damage" he could show me (the car has 15K miles on it in an area where they use lots of salt and sand on the roads) on the "damaged" mirror were barely visible scratches that appeared to me to be the result of 15k miles of "upstate ny country driving hanging out in the breeze wear and tear." I didn't have the time to argue, so I paid the $200 price to replace the passenger sideview mirror. Then, about 8-10 days later, i hear a "thunk" on my front passenger side door as i'm driving, almost as if someone threw something against the car or i drove over something that flipped up onto the door. I immediately pulled over, expecting to see some evidence of a small collision. Nothing, not a dent, not a scratch. Nothing. But, unbelievably, as i pull away from the shoulder, my driver's side sideview mirror housing seems to move toward my front driver's side glass. I roll the window down and....whaddya know!? a broken driver's side sideview mirror.

This time i take it to my selling dealer, who tells me a couple of new subies have come in with similar problems. According to him, "there's a compressed spring inside that holds the mirror housing down onto the door mount and a washer that holds the spring compressed that seems to just give way." Well...that explains the "thunk" in the driver's side door. I think i actually witnessed the mirror self destruct. By the way, he took me over to the other side of the car and pushed the just replaced mirror inwards a little so I could see the offending washer at the top of the spring. The new one is there, holding the spring down and the right side mirror onto the door mount...but who knows for how long??
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Old 07-01-2002, 10:21 PM   #10
hys420
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Default

Quote:
Originally posted by kdsmithjr
I didn't have the time to argue, so I paid the $200 price to replace the passenger sideview mirror.
why would you agree to pay $200 for something which you claim you were totally not responsible for the problem and should be covered under warranty (and is just a side-view mirror and you could still drive w/o one for a day or two)?
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Old 07-02-2002, 02:22 PM   #11
JoegoWRX
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Platinum Silver Metallic

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It happened to me too. The right side mirror just started swinging in the breeze. The dealer replaced it under warranty after noting no obvious signs of impact or abuse.

Weird stuff.
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Old 07-12-2002, 06:50 PM   #12
danperl
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Leaving work two days ago I noticed that my driver-side mirror was broken the same way other people describe it in this thread.

I was at the dealership yesterday and they ordered a mirror for next week. I called them today asking if it's under warranty and the person I talked to said no. But I'll go and show them a print-out of this thread and hopefully they will cover it. So thanks, everyone!
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Old 08-12-2002, 02:36 PM   #13
wknd_warrior
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Green

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Happened to me this weekend on the passenger side.

Hey SketchBaru, can you tell me what dealer you took it to in Toronto and the name of your service manager? I will use that as ammo when I take it into my dealer.

Thanks,
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Old 08-12-2002, 04:35 PM   #14
KenG
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Default

Just so you don't all think this is a US WRX only thing, the same happened to the driver's mirror of my MY02 STI UK. Replaced the next day under warranty, no arguments.

The problem is a retaining washer holding the spring on a spindle where the mirror pivots. It either breaks or comes off the spindle.

Apparently this is a known world-wide issue and your dealer should replace the complete mirror under warranty. I have a friend in Australia and one in Belgium where this was done on a WRX.

Ken
UK
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Old 08-12-2002, 09:19 PM   #15
Wheels
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Came home from work to "The kid next doors busted my door mirror" ???

Umm I remember readin about it and said I highly dowt it. She showed me the washer and I and Looked at it and said nope thats fatigue and its so badly sressed because its cast and not pressed. I went to the dealership who also replaced it no questions asked. And also replaced the glove box latch that snapped because of the stress of having to open it.
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Old 08-12-2002, 11:44 PM   #16
Carlo
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I've got a driver's side mirrow that is presently swinging freely

Carlo
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Old 12-01-2002, 11:25 PM   #17
grindMARC
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13 Focus ST
Blurple

Default 1 bad mirror here!

I've got a driver side mirror swinging in the breeze. No visible sign of impact. Adjustment motor still works. The mirror has the slightest amount of verticle play.

Haven't spoken to the dealer yet though. Wish me luck!
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Old 12-02-2002, 02:48 PM   #18
Oldnslow
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WRB

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One more piece of evidence that we truly own cheapo econoboxes, albeit cheapo econoboxes that put a huge grin on your face...
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Old 12-08-2002, 11:23 AM   #19
phatfil
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13 FR-S Asphalt

Default swingers

I have just had my passenger mirror go swinging on me today. But, I cut it off so that it wouldnt scratch the paint. Do you think they will still cover that under warranty?
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