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Old 08-06-2016, 03:28 PM   #1
joem01
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Default Which USB adaptor.....

So I have a Kenwood DDX-9703S. Installed in a '16 (non nav). Based on all the comments from the' 16 headunit install thread, I picked up an axxess AX-SUBUSB. Android auto starts, but hangs. Nothing functions. Disconnect adaptor, plus right into USB from head unit, no issues.

Can someone who has a carplay/Android auto headunit and a '16 please confirm which adaptor you're running with no issues to utilize the factory USB port in the console? Thanks!!
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Old 08-06-2016, 03:49 PM   #2
Midnite8
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I have a 4200NEX, that has carplay/android auto in my 16 WRX, using the Axxess AX-SUBUSB with no problems.
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Old 08-06-2016, 04:44 PM   #3
joem01
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Interesting. It shows Android auto as an option. I can switch to it, but then it hangs. Thought it was maybe my wifi getting picked up from the house was spotty, so k flipped to straight data. No good. Rebooted the phone, the headunit. Still hanging. Disconnected the adaptor, plugged into the USB from the radio and it worked perfectly.

This is weird.
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Old 08-06-2016, 06:18 PM   #4
n2oiroc
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Axxess AX-SUBUSB2 Is the correct one, the other one is close, but not correct.
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Old 08-07-2016, 01:55 PM   #5
jmwhelan
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I use the ax-subusb2 in my 2016 Impreza.
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Old 08-07-2016, 02:33 PM   #6
Sparc
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Trust me, your problem is with the DDX9703s, not the usb adapter. I returned mine.

I tried four phones before i found one that actually let me start android auto, but it just hung at the same screen. The fifth phone worked, but AA would crash after 1-20 minutes of use. Not on the phone, not the whole head unit, just AA on the head unit...

I replaced it with an AVH-4200NEX and now have zero problems. Kenwood failed at this unit. It was months late and their software is still garbage.

Last edited by Sparc; 08-07-2016 at 02:40 PM.
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Old 08-08-2016, 01:39 AM   #7
Figuritout
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Quote:
Originally Posted by Sparc View Post
Trust me, your problem is with the DDX9703s, not the usb adapter. I returned mine.

I tried four phones before i found one that actually let me start android auto, but it just hung at the same screen. The fifth phone worked, but AA would crash after 1-20 minutes of use. Not on the phone, not the whole head unit, just AA on the head unit...

I replaced it with an AVH-4200NEX and now have zero problems. Kenwood failed at this unit. It was months late and their software is still garbage.
Interesting, I'm currently trying to decide between the ddx-9702s and the avh-4100nex. Any idea if the ddx-9702S also has this firmware issue?
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Old 08-08-2016, 03:44 AM   #8
Sparc
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Quote:
Originally Posted by Figuritout View Post
Interesting, I'm currently trying to decide between the ddx-9702s and the avh-4100nex. Any idea if the ddx-9702S also has this firmware issue?
No idea there. The 9702 was the previous gen and had at least a year more to iterate on firmware. I would check reviews.
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Old 08-08-2016, 06:02 PM   #9
joem01
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Quote:
Originally Posted by Sparc View Post
Trust me, your problem is with the DDX9703s, not the usb adapter. I returned mine.

I tried four phones before i found one that actually let me start android auto, but it just hung at the same screen. The fifth phone worked, but AA would crash after 1-20 minutes of use. Not on the phone, not the whole head unit, just AA on the head unit...

I replaced it with an AVH-4200NEX and now have zero problems. Kenwood failed at this unit. It was months late and their software is still garbage.
i have literally zero issues with this unit. save this. if i'm plugged directly into the usb off of the headunit, AA works with zero issues. not a single crash yet. not sure what was going on with your headunit. I would have returned it as well if I encountered those problems.

I'm using a Nexus 6P with it. I purchased this to replace the 12v dash socket:

https://www.amazon.com/Rerii-Extensi.../dp/B00VAJ76SE

if this gives me any issues, then i know something is up.
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Old 08-08-2016, 06:55 PM   #10
Sparc
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Quote:
Originally Posted by joem01 View Post
i have literally zero issues with this unit. save this. if i'm plugged directly into the usb off of the headunit, AA works with zero issues. not a single crash yet. not sure what was going on with your headunit. I would have returned it as well if I encountered those problems.

I'm using a Nexus 6P with it. I purchased this to replace the 12v dash socket:

https://www.amazon.com/Rerii-Extensi.../dp/B00VAJ76SE

if this gives me any issues, then i know something is up.
I had issues even when plugged in directly to their USB adapter (since it doesn't have a native port). I tried a Nexus 6 and 6p. The 6p said "unsupported device" on the display. The 6 gave me a USB access error. Same USB cable I'm using fine now on the pioneer. Support was generally unhelpful but responsive at least. Crutchfield took the return back with no issues. I'm liking the pioneer interface MUCH better than the Kenwood. I miss the backup camera button only so far.
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