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Old 12-08-2011, 12:32 AM   #26
young_skywalker
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Quote:
Originally Posted by Cheveyboy View Post
What are you having a problem understanding?

I want to hear from him, how "His" car was fixed.

Have you been following this issue? I thought you have been. Everyones car has been fixed from dealerships with different tactics.
The initial offer from the dealer before I (respectfully) pushed back was to drill and bolt.
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Old 12-09-2011, 12:26 PM   #27
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Quote:
Originally Posted by Cheveyboy

What are you having a problem understanding?

I want to hear from him, how "His" car was fixed.

Have you been following this issue? I thought you have been. Everyones car has been fixed from dealerships with different tactics.
Yes I've been following this thread. Even tho the dealerships have used different tactics SOA requires it to be welded from inside the cabin which requires removal of the dash. The whole process takes about 2 days from start to finish
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Old 12-16-2011, 01:30 AM   #28
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Took my **** to the dealer. No luck. Called SOA. SOA called the dealer. Dealer tells both them and me that they don't see a problem and that they don't hear the creak from depressing the pedal.

The creak goes away when the car is cold. Only comes around after an hr of driving. I'm driving this bitch to the ground with my foot to the floor and a finger in the air to Subaru.
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Old 12-23-2011, 11:23 PM   #29
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There is only 2 little spot welds on the firewall behind the clutch pedal. Both of mine cracked you can get to them if you pull the windshield wipers and the plastic cowl off all I did was drill them out and put two 1/4 bolts with washers and locktite and I haven't had a problem since
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Old 07-16-2012, 08:07 PM   #30
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Bump for this thread. Has anyone with this problem fixed the issue with a master cylinder kit? Did a little bit of research and I'm getting mixed answers.
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Old 07-17-2012, 01:08 AM   #31
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This is a recall issue of the firewall is cracked. Common on the 08s. Get a friend to push the pedal In and out and look under with a flashlight see of your firewall is cracked and flexing. Also lube the moving parts if your firewall is intact
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Old 07-17-2012, 01:58 PM   #32
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I have the same issue with my 08 WRX. The squeaking is driving me mad and the car is out of warranty...

Does anyone know where the welds are? I read that there is 3 or 4
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Old 07-17-2012, 04:25 PM   #33
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Quote:
Originally Posted by p0staldude View Post
I have the same issue with my 08 WRX. The squeaking is driving me mad and the car is out of warranty...

Does anyone know where the welds are? I read that there is 3 or 4
I'd still try to get them to cover it. My 2008 had this problem and was out of the warranty and they still covered it no questions asked. If they won't here are some links on fixes:

http://www.3gwrx.com/forum/index.php?topic=16525.0

http://www.3gwrx.com/forum/index.php/topic,15651.0.html

Bracket you can make to supposedly help:
http://www.flickr.com/photos/19000310@N08/5002544072/#
http://www.flickr.com/photos/19000310@N08/5006307842/#

Good reading
http://www.3gwrx.com/forum/index.php/topic,9261.90.html

I don't think the bolt methods are long term personally so I'd press for the dealer to fix it and go all the way up through Subaru of North America if you need to. It was a bad weld/design in 2008 and they fixed it in the 2009 model year.

Steve
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Old 07-18-2012, 04:43 AM   #34
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Very useful info there.

I have 27k miles and my squeak is at the end of the pedal. The creek is louder after driving for about an hour and the clutch will feel spongy at that point. Feels fine when it's cold though.

Is this a problem with my firewall or is there a part of the clutch assembly that needs lube?

Will a master cylinder brace reinforce the firewall in favor of the clutch pedal as well as the brakes?

Last edited by Gmantanman; 07-18-2012 at 05:18 AM.
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Old 07-20-2012, 09:51 PM   #35
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They should cover a firewall crack regardless of warranty. It's a manufacturers defect and Is In no way your fault. It's not really a warranty item if it's a common defect that they know of. Give them a call at least and see what they have to say about it.
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Old 08-14-2012, 10:24 PM   #36
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My 2008 WRX also had the clutch squeak , I check the video's out on youtube , I had the same symptoms :

1) when you depress the clutch , the break peddle moves
2) on the firewall you can see the slave cylinder move when the clutch is depressed.
3) The squeak is audible both in and out of the car.

Here's the link with the video ( mid page ) of the above symptoms :

http://www.3gwrx.com/forum/index.php...html#msg238894

I contacted SOA first via the website. It was a web form and figured i would never hear from them. I was so wrong !!! They got back to me that day and issued a SR#. The rep said i need to make and appointment with a dealership , but asked me to send her the time and date of the appointment, so she can contact them accordingly. I made the appointment at Mid-Hudson Subaru in Poughkeepsie NY and replied to her with the information.

Initially the tech said it was the return spring , etc. They said that SOA will reimburse me for the parts and labor , 275$. Please note that the car is no longer under warranty. So then went ahead with the fix.

Once the repairs were completed , the tech still heard the squeak then found the firewall issue ... They brought in a autobody repair person to fix the wields and SOA again picked up all the cost.

The service and communication from SOA and Mid-Hudson Subaru were outstanding .. they never gave me a hard time, were always thoughtful and listened to what i said.
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Old 08-15-2012, 12:00 AM   #37
p0staldude
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I am glad that they fixed yours.

I contacted Subaru Canada to get it fixed on my car, I am awaiting a reply...
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Old 09-27-2012, 08:46 PM   #38
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i dont think i saw this posted, but here is a good video of this happening

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Old 09-28-2012, 09:12 AM   #39
p0staldude
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I contacted Subaru Canada. They replyed to my first message but they have been ignoring me since then...
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Old 09-30-2012, 10:01 PM   #40
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This is for everyone who has either experienced it, or anyone who may have bad firewall welds but has not heard it (yet). I watched this topic for about a year, but did not think I was affected….until today. I’ve definitely got the noise & it’s definitely due to broken spot welds between the clutch bracket and the firewall.

My advice to all of you is to FILE A COMPAINT NOW!

Do not attempt to fix it without filing a complaint & a warranty claim. If we all find backyard engineering solutions to this, we’re letting Subaru off the hook.

It’s obvious that quite a few people are affected, now we need to work together to get Subaru’s attention. The only way to get Subaru to take responsibility for their screw-up is for as many people as possible to make as much noise as possible about this serious safety defect. If enough people file grievances with the NHTSA, they’ll pressure Subaru into correcting it.

File Subaru Warranty Claim: https://www.subaru.com/shopping-tools/contact-us.html

File NHTSA Complaint: https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml

Here’s a couple NHTSA complaints:
http://www.arfc.org/complaints/2008/...n/problem.aspx
http://www.arfc.org/complaints/2008/...e/problem.aspx

Here’s mine:
Confirmation Number (ODI Number) 10477991:

The clutch pedal on my 2009 WRX makes a loud creaking noise every time it's depressed. When I investigated the noise, I noticed that the entire clutch pedal bracket assembly (attached to the forward firewall) shifts approx 1/4 inch every time the clutch pedal is depressed. I found that the three spot welds securing the clutch pedal bracket to the forward firewall were broken. From the outside of the firewall, just under the windshield wipers, I saw the spot welds pulling away from the firewall every time the clutch pedal was depressed. This allows the entire clutch pedal bracket assembly to move, causing the creaking noise. If the bracket completely separates from the firewall, the clutch may become completely inoperative - especially dangerous while driving.

Reference Links:
http://carproblemzoo.com/subaru/impr...s-problems.php
http://www.faqs.org/car/subaru-impre...power-train/#b

http://www.wrxforums.com/forums/84-d...on-needed.html
http://www.wrxforums.com/forums/37-c...inkage-45.html
http://www.wrxforums.com/forums/84-d...ewall-fix.html
http://www.wrxforums.com/forums/37-c...bly-issue.html
http://www.wrxforums.com/forums/84-d...s-story-2.html
http://www.wrxforums.com/forums/84-d...l-problem.html
http://www.wrxforums.com/forums/84-d...olt-style.html

http://forums.nasioc.com/forums/show....php?t=2128617
http://forums.nasioc.com/forums/show....php?t=2184210
http://forums.nasioc.com/forums/show....php?t=2305937
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Old 11-02-2012, 06:41 PM   #41
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So I'm currently in the middle of this ordeal between the dealer and SOA. SOA agreed to cover $1000 for the repairs, but the dealer is telling me the entire job is going to cost $1,950!!! That seems insane! Do any of you that had the job done, know what the cost was for the repair?

I'm currently waiting to hear back from the CS rep's supervisor to contest this and hopefully have them cover the entire thing. The thought I me having to pay to have this repair done is total BS.
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Old 12-19-2012, 04:52 PM   #42
WRX in WI
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Quote:
Originally Posted by g-Know View Post
So I'm currently in the middle of this ordeal between the dealer and SOA. SOA agreed to cover $1000 for the repairs, but the dealer is telling me the entire job is going to cost $1,950!!! That seems insane! Do any of you that had the job done, know what the cost was for the repair?

I'm currently waiting to hear back from the CS rep's supervisor to contest this and hopefully have them cover the entire thing. The thought I me having to pay to have this repair done is total BS.
Any chance you'd want to tell let me know the exact order on how you got the ball rolling?

I've seen the videos and know I have the same issue but the dealership is in the denial phase right now (telling me bad linkage even though I've lubed it and it's had no effect) and tonight i'll be ripping the cowl off to look at the welds.
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Old 12-19-2012, 06:37 PM   #43
BradX978
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I have this too, would this effect the shifter resistance between gears?
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Old 12-19-2012, 09:22 PM   #44
WRX in WI
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After pulling the cowl out I don't see any spot weld failures but the sound of the clutch bracket failure is almost identical to the sound I heard in the video above and as others describe. The local stealership told me it's 418.00 to install a new foot pedal linkage with bushings but i feel like this won't remedy the issue. Should I just suck it up and pay the 418 the go HA when it doesn't work? or would I just be pissing money away?

I noticed some others saying that they get the cost of repair back plus the re-weld covered and others get the shaft so I'm playing with fire here.

*Update* Just sent this off to another area Subaru dealership and will be waiting for a response:

Creaking clutch pedal noticed after clutch, throw out bearing and flywheel swap at Bloomington Acura Subaru. Brought car back to the shop and was told it was a faulty clutch pedal linkage. Lubricant has been applied but the noise did not get any better. Removed cowl to inspect the spot welds as this is a known issue. Would like a second opinion as this sounds to familiar to the known issue with the welds and I am aware this issue can start with other failure points that aren't easily located without some trim removal. I would also like to have a price quoted for the replacement of the linkage if that is determined to be the true cause of the creaking noise form the clutch. Bloomington Acura Subaru was almost 100 over what I've heard from other dealerships.

Last edited by WRX in WI; 12-19-2012 at 09:38 PM. Reason: Update
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Old 12-20-2012, 02:59 AM   #45
ejicon
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2008 WRX. My clutch pedal would squeak after washing my car and starting her up under cold/rainy conditions. Squeak sounds would go away during summer time. It's starting to get cold and the squeaking sounds are back and sound exactly like the firewall issue. I'm going to have to pull the windshield piece and see what's going on.
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Old 12-21-2012, 11:26 AM   #46
WRX in WI
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Email I just got from SoA

Quote:
Dear Mr. Riedel,

Thank you for taking the time to contact Subaru of America, Inc. and I am sorry to learn that your email was prompted by your dissatifaction with the repair currently necessary to your 2009 Subaru.

I had the opportunity to review our records and can assure you that there are no recalls and/or service campaigns currently associated with your vehicle for any reason. Additionally, our records indicate that there were 84,922 miles on your vehicle on September 10, 2012, which would put your vehicle outside the parameters of any warranty coverage at this time.

Once again, thank you for your email and I am sorry that I am unable to assist you at this time.

Regards,

Jody Cullen
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Old 12-21-2012, 04:16 PM   #47
BradX978
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Dude omg, check out the copy and paste I just for from them

Dear Mr. Legere,

Thank you for taking the time to contact Subaru of America, Inc. as it relates to your 2008 Subaru Impreza. I had the opportunity to review our records and can assure you that there are no recalls and/or service campaigns currently associated with your vehicle. Therefore, if you are currently experiencing a concern with the operation of your vehicle, I would recommend that you allow an authorized Subaru dealership inspect your vehicle at this time.

Once again, thank you for your email and I appreciate the opportunity to review your concerns for you at this time.

Regards,

Jody Cullen

Hahah what a bitch and I only have 74xxx on my wrx.
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Old 12-21-2012, 09:21 PM   #48
young_skywalker
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Quote:
Originally Posted by young_skywalker View Post
Chev - they pulled the steering column, towed it to the body shop, had it welded. At least, that is what they've told me so far. I should get the car back tomorrow evening.
Update: the squeak returned...another trip to the dealer/body shop. Just over 60k now, and it was again covered by warranty. Apparently, they welded the hell out of it this time. The service writer said it was repaired the way the dealer initially wanted, but SoA wouldn't cover. They also said if it comes back again, it will be getting a new firewall.

As for the earlier post about a master cylinder brace, I installed one for the brake from Grimmspeed just after the first repair. I like the product, but no bearing on this issue.
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Old 12-21-2012, 11:35 PM   #49
WRX in WI
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Quote:
Originally Posted by BradX978 View Post
Dude omg, check out the copy and paste I just for from them

Dear Mr. Legere,

Thank you for taking the time to contact Subaru of America, Inc. as it relates to your 2008 Subaru Impreza. I had the opportunity to review our records and can assure you that there are no recalls and/or service campaigns currently associated with your vehicle. Therefore, if you are currently experiencing a concern with the operation of your vehicle, I would recommend that you allow an authorized Subaru dealership inspect your vehicle at this time.

Once again, thank you for your email and I appreciate the opportunity to review your concerns for you at this time.

Regards,

Jody Cullen

Hahah what a bitch and I only have 74xxx on my wrx.
I'll save you the trouble of emailing her a second time. After I got that first copy and paste I sent an email back and got the reply below

Quote:
Dear Mr. Riedel,

Thank you for your most recent email response. While I can certainly understand your concerns regarding other vehicles with a similar-type of an issue and would like you to know that as a company, we carefully monitor warranty claims and quality survey comments to watch for any trends or concerns that can lead to customer dissatisfaction. The process we have established works well for us and, in turn, it is helpful to our customers. If we find a quality issue with any component in Subaru vehicles, our engineers research the concern both internally and with our parts vendors. Should an issue or potential issue be found, we take a proactive approach and send out Service Campaign and/or Recall notifications to inspect and repair, if necessary, any potentially affected vehicles.

Once again, thank you for allowing Subaru of America, Inc. the opportunity to assist you and I hope that this offer assures you of our commitment to customer satisfaction.

Regards,

Jody


Message I sent below.

Quote:
-----Original Message-----

Jody,

Thank you for taking the time to address my concern. That said I believe that it is erroneous to say that there is no issue with the vehicle in question that is being looked at by SoA. I cite the links http://forums.nasioc.com/forums/show....php?t=2184210 and http://www.arfc.org/complaints/2008/...n/problem.aspx & http://www.arfc.org/complaints/2008/...e/problem.aspx . Could you please circle back to this issue because from what I gather this is not a warranty item but a defect in manufacturing.

Thanks for your time again,

Chuck R
So to anyone who been successful in doing this out of warranty, how did you go about doing it? It seems as though I'm getting a copy and paste message. Any better luck actually calling in?
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Old 12-22-2012, 03:56 AM   #50
young_skywalker
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Quote:
Originally Posted by WRX in WI View Post

So to anyone who been successful in doing this out of warranty, how did you go about doing it? It seems as though I'm getting a copy and paste message. Any better luck actually calling in?
Technically, my car was out of warranty and I didn't even purchase the car at my local dealer. I haven't contacted SoA, only worked with my local dealer. I do my own service work, though I do make it a point to keep a relationship with the service writers when dropping by for a filter or fluids.
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