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Old 07-13-2014, 11:12 PM   #151
zapco
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It seems that I have a 16 lb. package coming. 12 weeks to the day that Jonathan received it. Most likely a week in transit before it hits my doorstep but will be unable to inspect it until the end of the month due to presently being out of the country. Still never received any communication regarding completion or shipping. Keeping fingers crossed that workmanship, correct oil lines and gaskets are all correct.
I'll keep the community informed.
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Old 07-14-2014, 12:08 AM   #152
moss
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Quote:
Originally Posted by subaruuwrx View Post
I'm running their 18g that I bought to replace my Blouch 18g. I'm too disappointed to post results or discuss this any more. I waited for over a month with my car not running waiting on the turbo and I'm making less power now. F these guys, they treat their customers like crap.
Please don't get mad at me for being honest here. I really wanted everything to work out and i tried to stay positive. If you don't care about your customers enough to reply to emails and answer the phone then you don't deserve their money.
Quite a blanket statement considering that there's many factors that go into how much power you put out...

Does no one seem to think that these guys have grown faster than they've been able to handle ? Let's say this is a 2-3 man shop and those 2-3 men are rebuilding turbos, keeping track of inventory, orders, etc, etc...something has to sacrifice and unfortunately it seems like phone, email, and deadlines are.
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Old 07-14-2014, 11:28 AM   #153
evildriver
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Totally agree moss, I'm guessing they are growing faster than expected. If they were a cable company the business model they are running would be "accepted". However, they don't have a monopoly on the market like cable companies do, despite their specialty being somewhat unique. The quality/craftsmanship/word of mouth will only get them so far before a lack of customer service sweeps their legs out from underneath them.

Going into this debacle my gut told me it would be an interesting experience. I'm disappointed that my original timeline didn't work out but I was never in a position where I needed a replacement turbo asap, which is why I was okay with the feedback I had read prior to ordering. Hopefully 6SS can learn from this most recent batch of orders and improve on their services.
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Old 07-14-2014, 11:34 PM   #154
rallyweapon11
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As far as craftsmanship and quality go my turbo looked superb when I got it back. Unfortunately my motor has been garbage for some time so no results to back it up for a few months. I'm patiently awaiting to see how my rebuilt VF-39 performs.

On the other hand Jonathan replied to 90% of my emails within a day or 2. I have no complaints other than longer than advertised wait time.
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Old 07-15-2014, 09:43 AM   #155
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Received my turbo last night, will upload pics shortly. Looks nice!
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Old 07-15-2014, 11:50 PM   #156
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Quote:
Originally Posted by evildriver View Post
Received my turbo last night, will upload pics shortly. Looks nice!
Congrats!
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Old 07-16-2014, 11:23 AM   #157
evildriver
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This is a rebuilt PnP'ed VF52 w/ extended tip 11-blade billet compressor wheel. Sent it to 6SS with a broken propellor shaft. They were able to reuse the turbine housing (luckily) and made this thing look almost like new again. Turbo received by 6SS on May 8 and I got it back on July 14 (original delivery was estimated to be the week of June 2nd). They forgot to send the nuts with the turbo and promised to send them out asap. Despite a lack of communication during the rebuild I'm still satisfied, as I wasn't really in a rush.

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Old 07-29-2014, 08:58 PM   #158
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Well I finally received my turbo on the 17th, 12 weeks and 3 days after Jonathan received it. I have to say that other than a small blemish on the ceramic coating of the hot side (most likely caused by the oil line rubbing during transit), it is utterly stunning. Everything on it looks to have been replaced, all fasteners, tubes and lines. Porting looks to be excellent (thanks Grimmspeed) It literally looks brand new. If it performs half as good as it looks I will be thoroughly satisfied. As has been said on numerous occasions, communication is severely lacking and one should never trust their estimated completion dates unless something changes but from what I see so far their work is stellar.
I will try to update once installed.
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Old 07-31-2014, 01:17 PM   #159
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Quote:
Originally Posted by moss View Post
As an update to my turbo...I finally got it on and tuned. Butt Dyno says amazing, but I need to get it on the dyno to see the results. About 500 miles on my 6SS rebuilt VF48.
Did you get on a dyno yet?

Sent from my DROID RAZR HD using Tapatalk
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Old 07-31-2014, 01:53 PM   #160
moss
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Originally Posted by nepbug View Post
Did you get on a dyno yet?

Sent from my DROID RAZR HD using Tapatalk
Unfortunately not. My car has been at the body shop...since shortly after getting everything together, a whole bunch of tree branches decided to beat up my car.
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Old 10-15-2014, 05:41 PM   #161
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Any dyno graphs on a 2.5 using the six star speed SS-18GXR?
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Old 10-31-2014, 10:50 AM   #162
WestCoastC
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After reading through this thread I came to two conclusions.
1) 6 Star Speed does real good work.
2) quality work can take time.

I decided to call and talk with them about rebuilding my TD04. Jonathan answered my first call and spent 20 minutes talking me through what they do and how I would benefit from the mods (I am having them P&P as well as the billet wheel). With the TD04, you have the ability to purchase the core and go from here. I spent the extra $100 for the core so that they could get started right away, with the agreement that I would send in my old turbo and the core charge would be refunded. All this was done a week ago and I was told my wait time would be 2-3 weeks, plus shipping time.

I will let everyone know what the actual wait time is, but so far the level of customer service far exceeds what I had expected after reading this thread.
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Old 11-18-2014, 02:04 AM   #163
zapco
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was non existent after they recieved my money but ymmv. The work they performed was excellent other than not doing the ceramic coating that I paid for. The supposed coating literally peeled off as I was warming the car up (temp gauge was barely starting to register) for the very first time. When I asked for an explanation and or refund for the coating there was no response. After trying to get them to respond for over 12 weeks during the rebuild I just gave up on an explanation or refund for the coating. The turbo was outsourced (Grimmspeed) for porting. I have no issues mechanically to speak of, seems to run decent enough even though I haven't had it tuned yet. Bottom end is great but lacking top end due to the non tune I would imagine. Total time they had my turbo was 12 weeks and three days with a two to three week estimate.

Good luck on the adventure....
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Old 12-16-2014, 03:11 PM   #164
MMY MSL
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I've just finished reading this whole thread and I haven't seen ANY dyno results at all! I find it hard to believe that everyone is getting their cars tuned with no dyno plots to show for it!

I'm also not seeing any single or dual ball bearing conversions, has anyone installed one?
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Old 12-16-2014, 03:59 PM   #165
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Quote:
Originally Posted by MMY MSL View Post
I've just finished reading this whole thread and I haven't seen ANY dyno results at all! I find it hard to believe that everyone is getting their cars tuned with no dyno plots to show for it!

I'm also not seeing any single or dual ball bearing conversions, has anyone installed one?
My car was in the body shop for 2 months immediately after getting the turbo installed. Now, my car is in storage for the winter and I need to get a re-tune to extract better power

Though, I don't have a baseline. I never had the VF48 on my 06 WRX prior to the billet wheel rebuild. So, I'm not sure what good my dyno results would be.
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Old 12-16-2014, 04:45 PM   #166
evildriver
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Here is a plot for my VF52 on stock TMIC and 93 octane.

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Old 12-16-2014, 09:58 PM   #167
MMY MSL
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I never heard a full run down of what you were having them do for you, was it just a rebuild?

Thanks for the plot!
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Old 12-17-2014, 11:09 AM   #168
evildriver
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Rebuild, PnP, upgraded compressor wheel. Spec B's come with a 46 so this was a nice upgrade. Very minimal lag and pulls hard to redline. Have a longer description and pics up on post #157
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Old 12-17-2014, 01:45 PM   #169
MMY MSL
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Quote:
Originally Posted by evildriver View Post
Rebuild, PnP, upgraded compressor wheel. Spec B's come with a 46 so this was a nice upgrade. Very minimal lag and pulls hard to redline. Have a longer description and pics up on post #157

Oh I didn't see that was you posting that! Duh! Thanks
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Old 01-09-2015, 08:40 PM   #170
rallyweapon11
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My motor is being installed in a couple weeks. I will definitely be posting a full write up with plots for everyone to see the performance. I don't know if I have my old graphs, but it wont be an apples to apples comparison with the extra goodies I'm installing anyway.
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Old 01-27-2015, 12:08 AM   #171
tomofo
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Damn it! I was hoping that using 6ss was going to be a viable option for me, but the wait times, outsourcing and communication issues are making me think twice. I may look for a used Blouch 16 or 18gx instead to avoid the headaches. But, I would like to hear from anyone who has done the ceramic ball bearing conversion (double) with the billit wheel as this is what i really wanted.
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Old 01-29-2015, 05:32 PM   #172
chefo.soriano
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i was going to go with six star but there really just isnt enough data/plots for me to pull the trigger, although I will add, Jonathan has been nothing but superb with his customer service and provide me with information, I just like to give him props on outstanding service with emails, very informative and I like what i see but due to the lack of data, I just dont feel comfortable to pull the trigger. Possibly going to go with a blouch turbo...
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Old 02-02-2015, 01:10 AM   #173
89turboii
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Have a Nice Day? 6SS Ball Bearing Turn Around

I too am currently experiencing extended wait times on a build The communication has been going downhill as well. Before i sent in my turbo and made the payment in full, communication was same day. After paying nearly $1k, communication was next day, after 6SS missed the scheduled ship date, i have had an extremely difficult time attaining responses.

Anyone currently have a turbo with them that is suffering a delay? I read that many shops work with them on customer cars, which i have a feeling take precedence over web orders, but to not answer emails and keep a customer in the dark, if a very frustrating thing to go through. i would rather be told expect 3 months so go ahead and borrow your friends vf until we finish our work backlog, than be in the dark.
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Old 02-03-2015, 11:33 PM   #174
zapco
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It's been said time and again all throughout this post and elsewhere on the net if one chooses to look. Communication is fine up until the money is transferred then it's a crapshoot after that. The work performed seems to be very good but the estimated return dates as far as I can tell are purely there to get a hold of your money. If they were to be truthful and tell you that your rebuild is going to take more than 3 months they would seriously lose a lot of business. That's not to say they haven't already by all of the negative feedback but I guess the business model they have chosen seems to work for them.

I can tell you this, as good as their work is if I were to have any issue with my rebuilt turbo I wouldn't even bother with attempting to warranty it or have them look into it. It would be much less hassle just to go and buy a new one from a supportive manufacturer that you can trust.

My honest .02
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Old 02-03-2015, 11:46 PM   #175
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Quote:
Originally Posted by WestCoastC View Post
After reading through this thread I came to two conclusions.
1) 6 Star Speed does real good work.
2) quality work can take time.

All this was done a week ago and I was told my wait time would be 2-3 weeks, plus shipping time.

I will let everyone know what the actual wait time is, but so far the level of customer service far exceeds what I had expected after reading this thread.
It's really comical that everyone on here chooses to ignore all the real world feedback and decide for themselves that somehow they are different. That everyone else isn't doing something right and they for whatever reason seem to have the correct formula for dealing with 6SS.

Case in point: WestCoastC here seems to think he's on to something. Unfortunately he only has 1 post on here and to my surprise is roughly 3 months ago when he stated the above. Either he dropped off the face of the earth or he too has come to the realization that his two to three week estimate isn't quite as factual has he hoped for.

Just and observation. =)
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