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Old 07-13-2014, 11:12 PM   #151
zapco
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Member#: 17531
Join Date: Apr 2002
Location: ca
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04 STi

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It seems that I have a 16 lb. package coming. 12 weeks to the day that Jonathan received it. Most likely a week in transit before it hits my doorstep but will be unable to inspect it until the end of the month due to presently being out of the country. Still never received any communication regarding completion or shipping. Keeping fingers crossed that workmanship, correct oil lines and gaskets are all correct.
I'll keep the community informed.
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Old 07-14-2014, 12:08 AM   #152
moss
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Chapter/Region: MAIC
Location: Gtown, MD
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Quote:
Originally Posted by subaruuwrx View Post
I'm running their 18g that I bought to replace my Blouch 18g. I'm too disappointed to post results or discuss this any more. I waited for over a month with my car not running waiting on the turbo and I'm making less power now. F these guys, they treat their customers like crap.
Please don't get mad at me for being honest here. I really wanted everything to work out and i tried to stay positive. If you don't care about your customers enough to reply to emails and answer the phone then you don't deserve their money.
Quite a blanket statement considering that there's many factors that go into how much power you put out...

Does no one seem to think that these guys have grown faster than they've been able to handle ? Let's say this is a 2-3 man shop and those 2-3 men are rebuilding turbos, keeping track of inventory, orders, etc, etc...something has to sacrifice and unfortunately it seems like phone, email, and deadlines are.
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Old 07-14-2014, 11:28 AM   #153
evildriver
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Join Date: Nov 2008
Chapter/Region: MWSOC
Location: Minnesota
Vehicle:
2008 Legacy spec.B

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Totally agree moss, I'm guessing they are growing faster than expected. If they were a cable company the business model they are running would be "accepted". However, they don't have a monopoly on the market like cable companies do, despite their specialty being somewhat unique. The quality/craftsmanship/word of mouth will only get them so far before a lack of customer service sweeps their legs out from underneath them.

Going into this debacle my gut told me it would be an interesting experience. I'm disappointed that my original timeline didn't work out but I was never in a position where I needed a replacement turbo asap, which is why I was okay with the feedback I had read prior to ordering. Hopefully 6SS can learn from this most recent batch of orders and improve on their services.
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Old 07-14-2014, 11:34 PM   #154
rallyweapon11
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As far as craftsmanship and quality go my turbo looked superb when I got it back. Unfortunately my motor has been garbage for some time so no results to back it up for a few months. I'm patiently awaiting to see how my rebuilt VF-39 performs.

On the other hand Jonathan replied to 90% of my emails within a day or 2. I have no complaints other than longer than advertised wait time.
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Old 07-15-2014, 09:43 AM   #155
evildriver
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Received my turbo last night, will upload pics shortly. Looks nice!
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Old 07-15-2014, 11:50 PM   #156
Brown Ops
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Location: Beaufort, South Carolina
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2004 Impreza WRX STI
Java & satin black

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Quote:
Originally Posted by evildriver View Post
Received my turbo last night, will upload pics shortly. Looks nice!
Congrats!
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Old 07-16-2014, 11:23 AM   #157
evildriver
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2008 Legacy spec.B

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This is a rebuilt PnP'ed VF52 w/ extended tip 11-blade billet compressor wheel. Sent it to 6SS with a broken propellor shaft. They were able to reuse the turbine housing (luckily) and made this thing look almost like new again. Turbo received by 6SS on May 8 and I got it back on July 14 (original delivery was estimated to be the week of June 2nd). They forgot to send the nuts with the turbo and promised to send them out asap. Despite a lack of communication during the rebuild I'm still satisfied, as I wasn't really in a rush.

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Old 07-29-2014, 08:58 PM   #158
zapco
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Well I finally received my turbo on the 17th, 12 weeks and 3 days after Jonathan received it. I have to say that other than a small blemish on the ceramic coating of the hot side (most likely caused by the oil line rubbing during transit), it is utterly stunning. Everything on it looks to have been replaced, all fasteners, tubes and lines. Porting looks to be excellent (thanks Grimmspeed) It literally looks brand new. If it performs half as good as it looks I will be thoroughly satisfied. As has been said on numerous occasions, communication is severely lacking and one should never trust their estimated completion dates unless something changes but from what I see so far their work is stellar.
I will try to update once installed.
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Old 07-31-2014, 01:17 PM   #159
nepbug
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Location: Colorado
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2008 FXT
WRB

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Quote:
Originally Posted by moss View Post
As an update to my turbo...I finally got it on and tuned. Butt Dyno says amazing, but I need to get it on the dyno to see the results. About 500 miles on my 6SS rebuilt VF48.
Did you get on a dyno yet?

Sent from my DROID RAZR HD using Tapatalk
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Old 07-31-2014, 01:53 PM   #160
moss
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Quote:
Originally Posted by nepbug View Post
Did you get on a dyno yet?

Sent from my DROID RAZR HD using Tapatalk
Unfortunately not. My car has been at the body shop...since shortly after getting everything together, a whole bunch of tree branches decided to beat up my car.
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