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Old 02-25-2012, 09:04 PM   #2501
Doobis
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Quote:
Originally Posted by Dmochowski View Post
I cant stop thinking and talking about this to my fiance she hates me right now. I got an appt with a salesman down in Atlanta to order my WRX this saturday, I am driving down there from Chattanooga a two hour drive bc he told me they are a large dealership with a large allotment of cars (not sure if that is hot air or not) and if i get in before the 10th of march they car probably get it by mid April. Also the local dealer here was an ass and said he couldnt give me the USAA car buying service price unless it was in stock and the atl dealer told me he would get me the limited for 28,500
just look here to see if any WRX are in transit
http://www.subaru.com/tools/maps/dea.../atlanta,%20GA
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Old 02-25-2012, 09:06 PM   #2502
dloring
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Quote:
Originally Posted by mru77 View Post
Is there anybody out there ordered with Ramsey Subaru NNJ?
I ordered on Jan 2 2012. I called SOA, they see the order but no other info.
Obviously not at the port. I'm getting really frustrated because I think usually from port to dealer takes about 4 weeks ?? So I'm looking at end of March even if it comes to port at by next week.

Order : 1/02/2012
VON: Never received
VIN: No
SDC Order #: Received after calling the dealer. NNJ and NY dealers go through SDC.
ETA: ????
Ramsey Subaru NJ
WRX SWP base hatch

12/23/11: Ordered WRX WRB Limited Hatch from Ramsey
02/08/12: SOA had no ETA
02/16/12: Ramsey had no ETA, "sorry maybe March"
02/21/12: Got a call that the car was in.
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Old 02-25-2012, 09:13 PM   #2503
Dmochowski
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305whp/360tq TSM tuned

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think going to stiver subaru off the bypass somewhere.
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Old 02-25-2012, 09:15 PM   #2504
mostasz
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Quote:
Originally Posted by NeverSummer WRX View Post
I got my VON immediately after paying deposit.
I got form called: "Virginia Buyers Order-M"
It states what I ordered, and for how much... That's it.
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Old 02-25-2012, 09:23 PM   #2505
fzel07wrx
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2005 Lotus Elise

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I had my 2012 SWP WRX Hatch ordered on 2/2/12. Should arrive on 3/13/12. I was told in the beginning it might take until early April. Getting the call yesterday about the 13th was a relief!
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Old 02-25-2012, 10:18 PM   #2506
ex25rs
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I feel as if I may be one of the few that did not have to put down a deposit?

In fact, I was able to order my WRX over the phone without stepping foot in the dealership. Well, not since my failed attempt last year at snagging a SWP 2011 hatch.
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Old 02-25-2012, 11:25 PM   #2507
KevlarFunction
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Quote:
Originally Posted by KevlarFunction View Post
-Name: KevlarFunction
-Location: NJ
-Model: 5dr WRX Base - OBP
-Ordered/Placed Deposit: 12/31
-Received VON: 1/3
-Received VIN: 2/7
-ETA: 2/23

If all goes well, I should be getting it next week. I ordered some accessories so my take is that the dealership will still have to install them. So far I'm on week 8, things are looking good

I'll keep you guys posted.
UPDATE!
My car arrived earlier than the ETA of 2/23, and arrived on 2/20. I went over to the dealership today to pick it up because I've been tied up all week, and let me tell you it was a long week for me

TOTAL WAIT - 7 weeks for delivery, 8 weeks for actual pickup of car

Obligatory photos from iphone, lol





Met up with one of my buddies this evening and took a quick rival photo

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Old 02-25-2012, 11:34 PM   #2508
NeverSummer WRX
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Quote:
Originally Posted by KevlarFunction View Post
UPDATE!
My car arrived earlier than the ETA of 2/23, and arrived on 2/20. I went over to the dealership today to pick it up because I've been tied up all week, and let me tell you it was a long week for me

TOTAL WAIT - 7 weeks for delivery, 8 weeks for actual pickup of car

Obligatory photos from iphone, lol

Met up with one of my buddies this evening and took a quick rival photo
Congrats... looks sweet!! almost went with OBP.
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Old 02-25-2012, 11:52 PM   #2509
NdrwBrwn
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Quote:
Originally Posted by dloring View Post
12/23/11: Ordered WRX WRB Limited Hatch from Ramsey
02/08/12: SOA had no ETA
02/16/12: Ramsey had no ETA, "sorry maybe March"
02/21/12: Got a call that the car was in.
Your story gives me hope! I ordered 12/26, and I'm in Rhode Island. So, maybe I'll be receiving a surprise phone call.

Also, what is the average mile on the odometer when you pick up your car? 6? 8? 10?
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Old 02-26-2012, 12:20 AM   #2510
ethernet
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Location: Springville, UT/Wenatchee, WA
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2012 WRX hatch
SWP beautifulness

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Quote:
Originally Posted by NdrwBrwn

Your story gives me hope! I ordered 12/26, and I'm in Rhode Island. So, maybe I'll be receiving a surprise phone call.

Also, what is the average mile on the odometer when you pick up your car? 6? 8? 10?
Mine had 11 when I drive off the lot. 4 when it came off the truck.
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Old 02-26-2012, 01:26 AM   #2511
C4RBON_F1BER
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Location: Smalltown, IA
Vehicle:
'15 BRZ
WRB

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Quote:
Originally Posted by ex25rs View Post
I feel as if I may be one of the few that did not have to put down a deposit?

In fact, I was able to order my WRX over the phone without stepping foot in the dealership. Well, not since my failed attempt last year at snagging a SWP 2011 hatch.
I also did not have to go to the dealership; ordered over the phone, emailed the signed order.
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Old 02-26-2012, 07:43 AM   #2512
mru77
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Member#: 303956
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Location: North Jersey
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2012 WRX
SWP

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Quote:
Originally Posted by dloring View Post
12/23/11: Ordered WRX WRB Limited Hatch from Ramsey
02/08/12: SOA had no ETA
02/16/12: Ramsey had no ETA, "sorry maybe March"
02/21/12: Got a call that the car was in.
Congrats..!..You give me hope (Because they actually order WRX s..lol)..Enjoy your ride...
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Old 02-26-2012, 07:51 AM   #2513
mru77
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SWP

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no sir, you have every damn reason to be mad!!! and this ordering system is a joke!!! btw, it's hard for me to be anything but patient when there's nothing i can do.

hope you get some good news soon![/quote]

Thanks..guys...I have to get the steam out regarding SOA and Dealers with minimal information about the ordering system..

I 100% agree that ordering system is a joke. Here is how it goes to tell you how dealers are completely uninformed and SOA is pretty screwed up too.

I called SOA 4 weeks ago, person 'A' says.."you only have SDC order number, I'll contact your dealer for one more piece info. to check the status of your order....I said OK..please update me with an e-mail..OK.."

(I was never given the SDC order number until I called and asked for VON...)

After 1 week called SOA: "Person A is handling your case, he/she will call you"

After 2 weeks, Called SOA again...Person B says, "let me look at the history of your case..We left message to the dealer but dealer never got back.."(So SOA you don't follow up..??? that is it..?..two weeks..? you are still waiting for dealer to get back to you?)
I asked them, please can you follow up...

OK..I e-mailed my salesman ...he says .."No news yet but I think Subaru is working on it, because they contacted me asking about your order... (I was thinking...Yeah because I contacted them...asking about my order, you idiot...you have no idea what is going on..do you..?)


I give up: you win...SOA and the dealer
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Old 02-26-2012, 11:07 AM   #2514
NdrwBrwn
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Location: Rhode Island
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Black

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Quote:
Originally Posted by ethernet View Post
Mine had 11 when I drive off the lot. 4 when it came off the truck.
Were you pissed, or is that normal?

Is there a point when you can be pissed at the dealer because you suspect someone has been joyriding in your car?
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Old 02-26-2012, 11:25 AM   #2515
SLO_Flat4
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Join Date: Jun 2011
Chapter/Region: SCIC
Location: Redlands, CA
Vehicle:
2012 Subaru WRX PBP
1973 Porsche 914

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Quote:
Originally Posted by NdrwBrwn View Post
Were you pissed, or is that normal?

Is there a point when you can be pissed at the dealer because you suspect someone has been joyriding in your car?
I had the same situation, but that's because they had me test drive it before the final signature
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Old 02-26-2012, 11:26 AM   #2516
ethernet
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Member#: 229206
Join Date: Nov 2009
Chapter/Region: RMIC
Location: Springville, UT/Wenatchee, WA
Vehicle:
2012 WRX hatch
SWP beautifulness

Default

Quote:
Originally Posted by NdrwBrwn

Were you pissed, or is that normal?

Is there a point when you can be pissed at the dealer because you suspect someone has been joyriding in your car?
I was a little surprised there were so many miles put on for the pdi but I wasn't too worried. The mechanic that drove it was an older guy and then my salesman took it to fill it with gas and another test drive. He didn't let the detail boys drive it. I've put 200 miles on it in two days so all in all 11 isn't too bad.

Last edited by ethernet; 02-26-2012 at 12:09 PM.
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Old 02-26-2012, 12:29 PM   #2517
Monkeydoco
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Join Date: Nov 2011
Chapter/Region: Tri-State
Location: New Jersey
Vehicle:
2012 WRX
OBP

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Mine had 10
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Old 02-26-2012, 12:47 PM   #2518
cplnobby
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2012 STi Limited 4dr
Ice Silver Metallic

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Quote:
Originally Posted by mru77 View Post
Is there anybody out there ordered with Ramsey Subaru NNJ?
I did, once my car was released to shipping it was at the dealer about 12 days later.

Quote:
Originally Posted by Monkeydoco View Post
Mine had 10
Same number as mine.

Last edited by cplnobby; 02-26-2012 at 12:59 PM.
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Old 02-26-2012, 01:27 PM   #2519
C4RBON_F1BER
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Member#: 208507
Join Date: Apr 2009
Chapter/Region: MWSOC
Location: Smalltown, IA
Vehicle:
'15 BRZ
WRB

Default Email Updates?

I have a question for you guys... Do you get order status updates via email from SOA? The only reason I got my VON is because I asked for it from the dealer a week after I ordered.

It would be nice to get automated updates so I don't have to pester the dealer every week.
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Old 02-26-2012, 01:50 PM   #2520
tmfing
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Chapter/Region: MAIC
Location: The OTHER P-Burg
Vehicle:
2012 5dr WRX
Plasma Blue

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Quote:
Originally Posted by C4RBON_F1BER View Post
I have a question for you guys... Do you get order status updates via email from SOA? The only reason I got my VON is because I asked for it from the dealer a week after I ordered.

It would be nice to get automated updates so I don't have to pester the dealer every week.
Some people get updates from SoA, most others have to contact them for more information after they receive their VON.

The dealer can't really do much for you. If you want to try to get more information, try getting someone in SoA's customer service to open a case for you. I got tired of waiting on hold for 20 minutes every time I called, so I emailed and had one customer service rep assigned to my case.

Still don't get much information, but you have a contact inside SoA that you don't have to explain your situation to every time you contact them.
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Old 02-26-2012, 01:51 PM   #2521
tmfing
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Quote:
Originally Posted by mru77 View Post
I 100% agree that ordering system is a joke. Here is how it goes to tell you how dealers are completely uninformed and SOA is pretty screwed up too.

I called SOA 4 weeks ago, person 'A' says.."you only have SDC order number, I'll contact your dealer for one more piece info. to check the status of your order....I said OK..please update me with an e-mail..OK.."

(I was never given the SDC order number until I called and asked for VON...)

After 1 week called SOA: "Person A is handling your case, he/she will call you"

After 2 weeks, Called SOA again...Person B says, "let me look at the history of your case..We left message to the dealer but dealer never got back.."(So SOA you don't follow up..??? that is it..?..two weeks..? you are still waiting for dealer to get back to you?)
I asked them, please can you follow up...

OK..I e-mailed my salesman ...he says .."No news yet but I think Subaru is working on it, because they contacted me asking about your order... (I was thinking...Yeah because I contacted them...asking about my order, you idiot...you have no idea what is going on..do you..?)[/font]

I give up: you win...SOA and the dealer
Goosfraba.

The quicker you accept the fact that you're not going to know anything until the car arrives at the dealership the better.
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Old 02-26-2012, 02:01 PM   #2522
oxtox
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wrb

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C4RBON_F1BER

no. nothing.

if i didn't "know people" i'd prolly still be in the dark.

just remember to EXPECT THE UNEXPECTED!
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Old 02-26-2012, 02:07 PM   #2523
C4RBON_F1BER
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Member#: 208507
Join Date: Apr 2009
Chapter/Region: MWSOC
Location: Smalltown, IA
Vehicle:
'15 BRZ
WRB

Default

On my pipeline report, I have the following items:

Estimated Arrival
Schedule Date
Release Date
Rail Ship Date
Truck Ship Date
Draft Date
Delivery Date

I would think that these are linked to the supply chain system, and that automatic emails can be sent when there is an update. Is this what some people are receiving?

I have no problems with waiting in the dark. I won't be concerned until May rolls around. But if getting these emails is a simple email correction/addition, I would like to know. I have to drive 2.5 hours to get my car, and even 2 weeks notice would be advantageous.

I will call SOA tomorrow and see what they have to say.

tmfing, it looks like your region's supply chain organization is different from mine.
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Old 02-26-2012, 02:15 PM   #2524
tmfing
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Plasma Blue

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Quote:
Originally Posted by oxtox View Post
C4RBON_F1BER

no. nothing.

if i didn't "know people" i'd prolly still be in the dark.

just remember to EXPECT THE UNEXPECTED!
We should get that put on a t-shirt...
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Old 02-26-2012, 02:18 PM   #2525
ethernet
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Chapter/Region: RMIC
Location: Springville, UT/Wenatchee, WA
Vehicle:
2012 WRX hatch
SWP beautifulness

Default

Quote:
Originally Posted by C4RBON_F1BER

I would think that these are linked to the supply chain system, and that automatic emails can be sent when there is an update. Is this what some people are receiving?

I have no problems with waiting in the dark. I won't be concerned until May rolls around. But if getting these emails is a simple email correction/addition, I would like to know. I have to drive 2.5 hours to get my car, and even 2 weeks notice would be advantageous.
Unfortunately you won't know anything for sure until the dealer calls and says it was delivered. Kinda sucks you have to drive the 2.5 hours to get it but there is no way around it note a way to plan anything. My car came nine days after the eta. Like oxtox and others have said, expect the unexpected. The ordering system sucks. Nothing we can do about it. The only email I got from SOA was the thank you for ordering email. In which it said I would get future emails with updates however I never got anything. Sure there is a way for automatic email updates I just dont think it's working.

Tmfing, I agree. Have the subaru logo and it say expect the unexpected. Haha

Last edited by ethernet; 02-26-2012 at 02:32 PM.
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