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Old 11-20-2011, 10:56 AM   #126
Matt
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If you are an AAA member, they are offering 1.99% up to 48 months. I got an email from them yesterday. I believe it is for new and used.

Dammit that is tempting.
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Old 12-13-2011, 07:45 PM   #127
Falcons365
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I too sold cars; did very well (all customers said I was too nice to be a car salesman). I lasted about 2 years.

I started at a BIG dealer and everyone knew me - I installed Lojack there daily. Some guys I knew when I was 18 as a lot boy. The interveiw was "so this is what/ how we do it, hours, etc. When do you wanna start." Out of the gate I sold 18 cars which was upper-middle of the 22 other sales guys. Everyone there was like family. Every weekend someone was having a cookout or party. Lots of drunk friends. The hours were horrible, the customers were very educated (research wise) and it was impossible to make money. Every so often I'd make money. My best sales month was the labor day sale weekend. I went up on Sunday and just passed out cards. 9 people came back and bought Monday.

At that dealership I had a customer that was very unreasonable. One of those where you invest 2 days to make $100 (the minimum). He was trying to get more money than even KBB value and like $1000 under invoice. I was irritated and spoke my mind and said "you realize I do this for a living,right? Work with me; ill get you a fair deal and I make a few bucks, we both win." He said "you're an *******, I want to talk to the manager." The mgr validated my statement. I was glad he had my back. The guy did buy; and he got the deal he wanted. Whatever. $100/ 14hrs. Better than $0 I guess.

Another dealer hired me to be in charge of the internet dept. What a joke. They moved like 30 cars per month and the sales manager was a crack head ex-con (no really; locals that have been in the business probably know his name). He used to hide the invoices. I'd say I'm working a deal and a guy wants a quote on stock # 53367, can I get the invoice for that?" Once he gathered himself he'd say "what, no you can't see the invoice, no one but me sees the invoice." I gave him a real life "unamused"face and said "fine ill get it myself." He was puzzled. 10 minutes later I came back with a print out and said "the invoice is $17,092." He grabbed the book from the locked file cabinet and looked at me like I was some sort of seer like Nostradamus. I said "chip, there's things called websites that give the consumer buying power." I left shortly after. I was top salesman with 5-7 cars. That dealership is located in an area where the avg. Credit score is 7. There was no traffic and the managers all were clueless.

Fun facts:

1) Asians and Indians are fun to sell to. Normally people avoided them. 9/10 times you wont make a profit but they will refer people like crazy. Gets your numbers up which bumps you in the next percentage tier.

2) old people are refferrd to as "blue hairs." That's my favorite.

3) if they are saying "dreck" inregards to you - it means you have derogatory credit and you can't finance a gum ball.

4) on average you were approved at 1-2% lower than the rate they are giving you.

5) your car isn't worth what kbb says. If you think it is; tell kbb to send you a check.

6) if you don't come prepared with a price in mind, the dealer will take a shot. Its called negotiations, don't get pissy. Counter.

7) During negotiations whoever speaks first loses.

8) the manager really does have the keys to your trade in. When you get pissed about the value, the sales guy has to get them and explain why he needs them. You are about to meet the manager. Dont be a dick - there's your shot to close the deal on the spot.

9) carmax sucks. Remember all a dealer has to do is beat the price by $1. If you don't take it, You're going to spend more in gas driving to carmax. I actually made $800 commission thanks to carmax. Guy wanted to match the price and bought pretty much everything offered. 2 weeks later his cousin came in to see me - "give me the same deal, but on silver and ill buy right now." Done.

10) salesmen that have constant refferals makes more money than anyone else per sale. The referer tells them"...don't worry, drop my name he'll take care of you." Bring lube.

...oh, most sales guys are in it because they like people. They aren't sleazy like back in the 70's. I liked cars and people.

I used to sell because I Did a walk around to the T and explained crumple zones. Apparently no one else does this. I NEVER saw anyone do a walk around worth a damn..."here's the wipers...this is the volume..."

That's all I can think of...

Last edited by Falcons365; 12-13-2011 at 08:20 PM.
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Old 12-13-2011, 08:18 PM   #128
Falcons365
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Another fact:

Econoboxes have roughly $500 markup from invoice. There is very little room and on average its a mini-deal (salesman makes $100).
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Old 12-14-2011, 12:05 PM   #129
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Quote:
5) your car isn't worth what kbb says. If you think it is; tell kbb to send you a check.
Of all that was said, this is by far my favorite, and the most true!
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Old 12-14-2011, 01:35 PM   #130
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Quote:
Originally Posted by goinpostol View Post
Of all that was said, this is by far my favorite, and the most true!
If that is in fact true, where can someone go to get the most accurate reflection of what their trade is worth?
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Old 12-14-2011, 01:48 PM   #131
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A dealer, but one that will actually buy the car from you.
You can go to Carmax and get a value from them, and they will buy the car regardless of whether you make a purchase with them or not. This will give you a realistic expectation before you visit the dealer you intend to do business with. Carmax is hit or miss. They may offer more or less, depending on their needs at that time.

If you are shopping multiple dealers, you will already have an idea of what your car is worth based on what you have already been offered.

Remember this- sometimes the truth hurts. Your car is worth what it is worth, take the emotion out of it.
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Old 12-14-2011, 01:49 PM   #132
Falcons365
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There is no method...

You could browse on line for cars similar, see what they're going for and deduct maybe $1000-2000.

The one thing that ALWAYS bugged me was obsession with trade value. If your target # is $xxx/ month or $xx,xxx out the door...who cares how that number was achieved. That's how I bought cars. I got a rough figure did the math and knew my budget. If the dealer got me there or even less; great.

Its like buyers are wired to think they are owed "KBB Excellent" for their rusted 81 corolla with 987,000 miles.

Just be happy with the final number, that's the check you write every month.
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Old 12-15-2011, 07:24 AM   #133
mrfunnni
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So i just got hired at a mitsubishi dealership (yes ironic) salesman position, what should i do/not do, tips, anything info you can give me whatsoever so i can finally afford to mod my car. THANKS .
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Old 12-15-2011, 10:33 AM   #134
Falcons365
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#1 advice: listen to the customer. They will tell you how to sell them a car.

Example:
"My last car was totaled so I'm replacing it..." - go heavy on safety features during the walk around. Etc.

You can also learn "hot buttons" (features they really want) by saying "What is This vehicle replacing? What did you like about it? Dislike?" That's better than just coming out and saying "so do You want power windows and a heated shift knob?" They will tell you things to avoid and things to point out.

Ask a question and then shut up.

LEARN the cars, one at a time. Take brochures home. Know the basics. Drive each car/ engine combo.

DO A FULL WALK AROUND DEMONSTRATION.

Best advice I can offer.

Last edited by Falcons365; 12-15-2011 at 10:41 AM.
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Old 12-15-2011, 12:14 PM   #135
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Quote:
Originally Posted by Crashsector View Post
Transport companies, and more specifically transport drivers, are the scum clinging to the bottom of the bucket in the automotive industry.
Damn, I guess it was a good choice to fly up to massachusetts and drive my car home to VA instead of shipping.


Quote:
Originally Posted by Mitch Master T View Post
Hey Crashsector,

I am planning on purchasing a used 2011 wrx in its base trim when the 2013's are released. I am waiting because the value of the car should drop sufficiently by that time.
Good luck! The 2012's just came out a month ago and it was near impossible to find a 2011 in the color/trim I wanted, let alone any color/trim.
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Old 12-18-2011, 07:52 PM   #136
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I have a friend looking to buy a new 2012 Impreza. What are the going interest rates? What is the strategy behind getting a better rate?

College grad, employed at a good job, with good credit.
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Old 12-19-2011, 03:33 PM   #137
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Quote:
Originally Posted by Falcons365 View Post
5) your car isn't worth what kbb says. If you think it is; tell kbb to send you a check.

QFT!! Having been raised in my family's dealership, New for 25 years, used for 24 years, and having recently gotten more involved, this is one of the best statements.

We do purchase a lot of cars locally, mainly friends and past customers. I just purchased one from a friend, and we had this same convo. She got a check on the spot, we got a nice car, we all won!!

This thread is great, helping to show that not all dealerships are out to rip people off, often times it is ignorance on the buyer or their attitude that costs them. But, we always remember that just like we are all people, our customers are as well. Golden rule kinda thing.

Travis
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Old 12-19-2011, 06:05 PM   #138
Beyer Subaru
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Quote:
Originally Posted by AllAWD View Post
I have a friend looking to buy a new 2012 Impreza. What are the going interest rates? What is the strategy behind getting a better rate?

College grad, employed at a good job, with good credit.
The best way to get rate is to go to your own bank/credit union and apply for financing. Bring this info to the dealer you will buy the car from and they will match or beat it if it is available. If the dealer can't beat it, then you know that you have the best rate available.

Subaru does have a College Grad Program for recent graduates.
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Old 12-19-2011, 06:13 PM   #139
Falcons365
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Exactly - you shop car prices, shop rates too. The manufacturer usually has some killer incentives too.
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Old 01-04-2012, 09:55 AM   #140
mike04cobra
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What a great thread! Thanks for giving us tips on how to be more confident and less defensive. I like the point you made know your number in your head and be calm. I have a Q: ok I'm looking to purchase a 2012 wrb sti sedan in may 2012. I know the car will have to be orderd but how on earth will I negotiate the price if Subaru is ordering me the car? It's not like the car is right there on the floor, I feel like the dealership is getting me exactly what I want, so tips for this approach will be gladly appreciated. The only thing I have say in is my trade in, an 06 hand me down from my mother-06 Hyundai sante fe with 32xxx miles, I could honestly say no one has ever sat in the back seat and there's minor scratches on the rear bumper, that's the only thing I got. I read the kbb comment and I'm not expecting the world and the car is an 06 so I wouldn't dare say it's in mint condition but I feel like my trade quote will Vary from dealership to dealership- just want to know how to negotiate on a car being orderd- thanks much in advance guys!!!
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Old 01-04-2012, 10:10 AM   #141
Beyer Subaru
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You negotiate an order like you would if the car was sitting in front of you.

1. You build the car solo (Edmunds, TrueCar, etc) or with the help of the dealer. From this you gain the MSRP & Invoice Pricing.

2. Negotiate. The dealer will be anywhere from MSRP to what ever under Invoice.

Most dealers are going to go straight to their most aggressive pricing straight away because they know that you are a serious buyer if you are willing to order a car. This will give them a good shot at earning your business.

If you feel like you can do better than the price you have, try another dealer.

Your Trade-In values are not going to change dramtically from dealer to dealer. I reccomend to hold off on your trade-in shopping until the car is on the ground or confirmed en route in weeks.
This way you will not be driving the value away as you wait for the car to come in.

1. Get a Trade-In appraisal done at a Hyundai Dealer as an outright purchase.
2. Do the same at Carmax.
3. Once the car is on the ground give the dealer that ordered the car for you a shot at the Trade.
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Old 01-04-2012, 11:48 AM   #142
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Is there such a thing as in the dark hold back? For example Lexus has 2% holdback on base MSRP and I heard there is another 1% in the dark. Meaning there is really a 3% holdback but only 2% is widely known in the industry.
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Old 01-04-2012, 01:51 PM   #143
mike04cobra
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Hey thanks a lot, very very good advice, i take care of my cars the hyndai is a hyndai I'm thankful my mother handed it down to me and all bc I was daily driving my ram 1500 and that was like supporting a kid gas was crazy! My best bet is selling it privately by times are rough, well see... I just want my sub. It's going to look great next to my mystichrome cobra!
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Old 01-04-2012, 02:20 PM   #144
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Quote:
Originally Posted by 1max2nv View Post
Is there such a thing as in the dark hold back? For example Lexus has 2% holdback on base MSRP and I heard there is another 1% in the dark. Meaning there is really a 3% holdback but only 2% is widely known in the industry.
For Subaru no. There is approximately 4% of holdback on the Invoice Price of a car.
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Old 01-17-2012, 06:56 PM   #145
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I've bought Subarus from Andy (06 Sti) and from Matt (11 WRX)
I enjoyed dealing with them both.
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Old 01-18-2012, 01:08 PM   #146
Beyer Subaru
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Thanks for the kind words Bro. I was thinking of you the other day. I had a guy with your last name call in for an STi. No relation.
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Old 01-18-2012, 06:24 PM   #147
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Quote:
Originally Posted by Beyer Subaru View Post
Thanks for the kind words Bro. I was thinking of you the other day. I had a guy with your last name call in for an STi. No relation.
I Wanted to buy from you guys soo bad. The sales person was really good and easy to deal with. Hopefully my father down the road purchases an outback from him.

I was all set, but the trade-in for my car was ridiculously low. (1.5k more at carmax and 2k at herb gordon) I felt bad, because the salesperson gave us a lot of information on the wrx and took time to show us the outside of an employee's silver one. he didn't have to do any of that.

unfortunately, sales and used car appraisals are different departments that didnt work well together.

Just talking to the used car salesman they had made me sick to look at a subaru. Had a big FU kind of attitude.

but it's all in the past, i ordered my wrx. but I do recommend buying from Beyer. I think in your region you are all the best. You killed the tysons subaru on the price of the WRX by like 3k dollars.
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Old 01-18-2012, 10:08 PM   #148
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Quote:
Originally Posted by ultramario12 View Post
I Wanted to buy from you guys soo bad. The sales person was really good and easy to deal with. Hopefully my father down the road purchases an outback from him.

I was all set, but the trade-in for my car was ridiculously low. (1.5k more at carmax and 2k at herb gordon) I felt bad, because the salesperson gave us a lot of information on the wrx and took time to show us the outside of an employee's silver one. he didn't have to do any of that.

unfortunately, sales and used car appraisals are different departments that didnt work well together.

Just talking to the used car salesman they had made me sick to look at a subaru. Had a big FU kind of attitude.

but it's all in the past, i ordered my wrx. but I do recommend buying from Beyer. I think in your region you are all the best. You killed the tysons subaru on the price of the WRX by like 3k dollars.
Why not just sell to Carmax and buy from Beyer?
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Old 01-19-2012, 07:35 AM   #149
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i dont know, just something about getting low balled. I could see if that was the price. but the other three places I went to was at least 1.5k more. Also, when my car was getting appraised they were redlining it and just treating it worse than i do on a daily basis. Then when they got back they low balled me (didn't know it at the time) and broke my glasses in the front right passengers seats. I didn't know two people were going to go for a joy ride.

I went back in to kind of talk to them, used the glasses as an excuse (im in the military, i get them for free anyway) and the guy was the BIGGEST low life dip ****. Asked me if i made a deal on the car when he knew i didn't. Then when he let me out he gave me directions to my car when it was right in front of me to be a smart ass, but he did wish me luck with my glasses. The sad part is the guy had to be in his mid to upper 30's and I see more respectful 18, 19 and 20 year olds daily. even the salesperson was 22 (my age) and had 100x times the class and social skills.

to sum it up, if I didn't have a trade in, everyone else at the dealership was spot on, helpful. and the other dealership in silver springs (drove an extra 50 minutes) was te dealer who gave the best price in the beginning, and 2k more on the trade in. it was 750 more than carmax.

Last edited by ultramario12; 01-19-2012 at 07:52 AM.
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Old 02-06-2012, 07:45 AM   #150
Teddy_J
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If i may ask.. My car was recently in an accident. I was hit on the drivers side. The front and rear door, as well as the side skirt will have to be replaced. There is also some remove and reinstall work that will have to be done, and some rear quarter damage to repair. Overall there is about 8k in damages. Would it be wise to consider trading my car in and buying a new one? I have had my car for 59 days before it was hit and I am not too happy that this will follow me throughout the life of the car. Also, how big of a role does this accident play in terms of appraising the vehicle? I am looking into fighting for diminished value if I can prove that the car is worth a certain amount less than a new one with no repairs.

Thank you so much for your assistance. Please let me know if I need to provide any more info.l
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