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Old 04-23-2012, 05:43 PM   #1
CallMeDanimal
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Default The most expensive car wash I've ever had.

I went to the dealership to get my check engine taken care of today. I was throwing a p0032, front o2 sensor. I even told the guy what code it threw, and what part needed repair/replacement.

3 hours later they finally 'diagnosed' my car, and the total cost would be over 600 dollars. 230ish for the part, about 260ish for labor, and get this, over 100 bucks for diagnostics.

At that point I asked the guy why he was charging me to diagnose the car, when I already told him exactly what the problem was, and what part was needed.

"Well, you gave us the code."

"Yea, the code, what that code meant, and what needed to be worked on. What exactly was left to diagnose?"

:Looks down: "we will wave the diagnostics fee. Here's your new total."

At least they washed my car.
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Old 04-23-2012, 05:49 PM   #2
07SWPSTi
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holy crap!

You could have saved that money and did the work yourself, 02 sensors are not at all to replace.
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Old 04-23-2012, 05:51 PM   #3
10splaya22
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Why not just DIY? It would have been much cheaper
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Old 04-23-2012, 05:59 PM   #4
CallMeDanimal
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I really don't have the space to do the work right now, and I didn't want to keep driving with it like that while waiting to schedule a friends place. The huge dent to my bank account is worth the piece of mind.
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Old 04-23-2012, 06:00 PM   #5
CallMeDanimal
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Plus, car wash.
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Old 04-23-2012, 06:00 PM   #6
Gallo2011
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Hey! There's labor involved in washing your car too! A guy's gotta eat!

2 hours at $45 an hour. Round up to $100. Inflation, ya dig??!!
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Old 04-23-2012, 06:04 PM   #7
///Con
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Quote:
Originally Posted by CallMeDanimal View Post
Plus, car wash.
I hear you man. Sometimes, it's worth it to just put the money in and get it done. Time is money.
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Old 04-23-2012, 06:59 PM   #8
mista jc
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This is why I'm glad I have two great mechanic buddies that drive Subarus.
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Old 04-23-2012, 07:08 PM   #9
auskip07
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Most expensive o2 sensor replacement and car wash i have ever had?

Thats nothing i went into the Subaru Dealership and spent 18k on a bottle of water and drove off in a new Impreza.
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Old 04-23-2012, 07:12 PM   #10
aerosaaber
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Quote:
Originally Posted by Gallo2011 View Post
Hey! There's labor involved in washing your car too! A guy's gotta eat!

2 hours at $45 an hour. Round up to $100. Inflation, ya dig??!!
what dealer charges $45/hour?
I'll move there now.

$260 in labor to replace a $260 o2 sensor. DAMN.

$150 online for the sensor (gross generalization, they're probably less)
$free DIY install

+$40 if you need to buy a torch to warm things up.
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Old 04-23-2012, 07:41 PM   #11
avikm289
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Did you get a happy ending at least
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Old 04-23-2012, 09:20 PM   #12
Leven 2.5
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Damn, I actually had both my O2 sensors throw codes (first one, then when that was replaced, the other one threw a code).

I was gonna do it myself, but lucky for me, I finally took it in, and when I asked how much it would cost, the guy said it was all covered under warranty, both times.

I have an '06 impreza i, and this happened last year, didn't realize that warranty lasted that long, it was cool.

Edit: I feel a "cool story bro" coming in regards to my post haha
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Old 04-23-2012, 10:19 PM   #13
93zxdett
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Quote:
Originally Posted by CallMeDanimal View Post
I went to the dealership to get my check engine taken care of today. I was throwing a p0032, front o2 sensor. I even told the guy what code it threw, and what part needed repair/replacement.

3 hours later they finally 'diagnosed' my car, and the total cost would be over 600 dollars. 230ish for the part, about 260ish for labor, and get this, over 100 bucks for diagnostics.

At that point I asked the guy why he was charging me to diagnose the car, when I already told him exactly what the problem was, and what part was needed.

"Well, you gave us the code."

"Yea, the code, what that code meant, and what needed to be worked on. What exactly was left to diagnose?"

:Looks down: "we will wave the diagnostics fee. Here's your new total."

At least they washed my car.
And this right here, is why you don't go to the dealer...

just saying...
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Old 04-23-2012, 10:38 PM   #14
CallMeDanimal
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Quote:
Originally Posted by avikm289 View Post
Did you get a happy ending at least
The guy didn't have the common courtesy to even give me a reach around.
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Old 04-23-2012, 10:42 PM   #15
PlasticFoamMan
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buh bye WRX :(

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Quote:
Originally Posted by CallMeDanimal View Post
I was throwing a p0032, front o2 sensor.
Quote:
Originally Posted by CallMeDanimal View Post
total cost would be over 600 dollars. 230ish for the part, about 260ish for labor, and get this, over 100 bucks for diagnostics.


The Denso O2 can be had for under 100 if you shop around. Holy speechless I'm glad I didn't go to Subaru when mine died last summer, I would have laughed my way out of the parts dept.
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Old 04-23-2012, 10:43 PM   #16
allroy81
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It's like a 20 minute job in the driveway, why do much for the labor?
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Old 04-23-2012, 10:47 PM   #17
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I marvel at the business acumen of the average NASIOC user. You guys would fail at running a hot dog stand at the local swimming hole.
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Old 04-23-2012, 10:50 PM   #18
waldo
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i bet you'd cry a lot more had you told them to replace the o2 sensor and it didnt fix your cel.

however i may be biased as i am a service advisor, and nothing makes me happier then when a customer reads a forum, gets his codes "read" tells me how to do my job, and fails, then pays double fixing his car the second time. money in the bank!
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Old 04-23-2012, 10:56 PM   #19
altezza2impreza
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O2s can be a PITA some times. i changed my friends in her maxima for a twelve pack. i didnt wash her car
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Old 04-23-2012, 11:04 PM   #20
auskip07
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Quote:
Originally Posted by allroy81 View Post
It's like a 20 minute job in the driveway, why do much for the labor?
Because like all mechanics they charge book time. Im sure its around 1.5-2 hours of work by the book but in reality 30 min tops for a competent mechanic or just a normal guy in a parking lot
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Old 04-23-2012, 11:07 PM   #21
PlasticFoamMan
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Quote:
Originally Posted by Unabomber View Post
I marvel at the business acumen of the average NASIOC user. You guys would fail at running a hot dog stand at the local swimming hole.
If I planned on charging $30 for the same $5 hotdog I could get elsewhere, then you're correct.
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Old 04-23-2012, 11:11 PM   #22
02bugeyed
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I did mine a couple years back. Paid like 125 for the part, went and got a half inch drive and extension from lowes. Once I was done I returned the tools

Was a pain in the ass since I didnt have a jack, just had to crank the wheels all the way left.
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Old 04-24-2012, 12:51 AM   #23
aerosaaber
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Quote:
Originally Posted by Leven 2.5 View Post
Damn, I actually had both my O2 sensors throw codes (first one, then when that was replaced, the other one threw a code).

I was gonna do it myself, but lucky for me, I finally took it in, and when I asked how much it would cost, the guy said it was all covered under warranty, both times.

I have an '06 impreza i, and this happened last year, didn't realize that warranty lasted that long, it was cool.

Edit: I feel a "cool story bro" coming in regards to my post haha
emissions equipment usually has a longer (not publicized) warranty, but I thought it only applied to catalytic converters.
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Old 04-24-2012, 03:21 AM   #24
Uncle Scotty
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i took my car into a subaru dealer to have a tire plugged one time.....i walked into the bay just in time to see the ******* sticking the 'diagnostic' into the obdII port....i walked over and snatched the plug outta the port and told the guy to get the **** outta my car and just plug the ****ing tire like I told them needed done.....
the ******* TRIED to tell me that the 'check engine light' was on....i told him that if it WAS on that I was gonna kick his ass for ****ing up my car so he could 'fix it', and that it haddnt been on when I gave them the car.....he backed off and I told the service manager who seemed to think i was wrong about the whole thing

I got the tire pluged fior free when I told then that I was gonna call SOA and tell them what had happened.

they went outta business a year or so later....this was in orlando...i think the same ******** are at it again with a new name
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Old 04-24-2012, 08:48 AM   #25
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Quote:
Originally Posted by waldo View Post
i bet you'd cry a lot more had you told them to replace the o2 sensor and it didnt fix your cel.

however i may be biased as i am a service advisor, and nothing makes me happier then when a customer reads a forum, gets his codes "read" tells me how to do my job, and fails, then pays double fixing his car the second time. money in the bank!
Waldo, notice how everyone ignored your post?

You are absolutely correct. The DTC may read a problem with the sensor, but we know that it's not always the sensor that's at fault. It could be something in the circuit, and faulty ECU, etc.

I'm with you - if the customer says "I want you to install part X because I diagnosed it", that's fine with me. When part X doesn't fix your car, don't go complaining that the "stealership" doesn't know what they're doing. They know exactly what they're doing - taking the money of some self-proclaimed expert.
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