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Old 11-29-2012, 02:10 PM   #3926
such007
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Originally Posted by CanonFodder View Post
That would be Fitzgerald, and that's good news you got your ETA. What date did they give you?
Sorry, meant to state this in my reply. I was given an ETA of 12/14 and my salesperson said it may (not holding breath) be available earlier.
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Old 11-29-2012, 02:10 PM   #3927
CanonFodder
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Originally Posted by Horuku View Post
Anyone know how it works if you can't take delivery of the car for a couple weeks, potentially even a month after it has reached the dealership?
I travel for work, and asked something similar to my sales guy. FWIW, he said something along these lines: That the car was ordered by me, and that no one else would be able to buy it unless I backed out.

If it means anything, I was concerned about not being in town for up to 1.5-2 weeks after the delivery ETA.
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Old 11-29-2012, 02:11 PM   #3928
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Originally Posted by Horuku View Post
Anyone know how it works if you can't take delivery of the car for a couple weeks, potentially even a month after it has reached the dealership?
If you have put down a deposit for it they will hold the car for you. Just tell them you aren't available to pick up the car and when you can. remember to ask them to put it away and not let anyone test drive it.
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Old 11-29-2012, 02:13 PM   #3929
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Originally Posted by luan87us View Post
remember to ask them to put it away and not let anyone test drive it.
Good point. I'll ask my dealer that the next time I speak with them. Do you happen to have any pointers to ensure that happens?
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Old 11-29-2012, 02:14 PM   #3930
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Originally Posted by CanonFodder
I don't feel like I've had the best experience with my dealer in the past few months, but the good news is that it looks like my order finally has some data. Here's the info if it helps others:

5 door PBP STI w/Nav in Maryland.
Ordered: 8/25
VON: 11/3
VIN: 11/26 (possibly earlier)
ETA: 12/17

By the way, what's the etiquette on posting prices?

On an unrelated note, I've only had a chance to skim the last few pages of this thread, but I find it pretty neat that you guys have info on inbound ships. Compliments to you ladies and/or gentlemen responsible.
I ordered from there too. How often did you call the dealership?
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Old 11-29-2012, 02:15 PM   #3931
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Originally Posted by such007 View Post
Sorry, meant to state this in my reply. I was given an ETA of 12/14 and my salesperson said it may (not holding breath) be available earlier.
such007,

You and I are in the same boat. That's figuratively, but for our cars possibly literally.
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Old 11-29-2012, 02:16 PM   #3932
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Originally Posted by CanonFodder View Post
Good point. I'll ask my dealer that the next time I speak with them. Do you happen to have any pointers to ensure that happens?
I'm sure they'll do what you request. Ask them to tell you how many mile is on the Odo once the car is off the truck. If the miles vary too much from what they told you then you know someone been driving it lol. Ask them to put it under cover or preferably inside a garage or something.
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Old 11-29-2012, 02:28 PM   #3933
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Originally Posted by Djent View Post
I ordered from there too. How often did you call the dealership?
I don't think I've called my sales guy more than twice since ordering the car, but since the end of September, I've checked in via email about once every two to three weeks.

Each exchange usually ended with him telling me something like unfortunately his manager was out that day, but ensuring me that I'd get an update within the next business day or two, and that to his knowledge everything is still only schedule for a 6-10 week ETA. About 2 weeks would go by without any word, and I would initiate the email conversation again only to get the same result.
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Old 11-29-2012, 03:29 PM   #3934
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Originally Posted by CanonFodder View Post
I don't think I've called my sales guy more than twice since ordering the car, but since the end of September, I've checked in via email about once every two to three weeks.

Each exchange usually ended with him telling me something like unfortunately his manager was out that day, but ensuring me that I'd get an update within the next business day or two, and that to his knowledge everything is still only schedule for a 6-10 week ETA. About 2 weeks would go by without any word, and I would initiate the email conversation again only to get the same result.
That doesn't sound like a sales person / dealer I would be happy with. Mine emails me every Monday with an update, even if it is to say that nothing has changed. He also told me upfront that it would be 10 weeks (nothing less) and that on average they are getting them in about 11-12 weeks. In fact he told me before I agreed to buy it; "Please be aware that STI's that we order take a lot longer recently and can be up to 12 weeks. I want you to understand that before you put down a deposit or order a car." I very much appreciate that, because when I asked my local dealer he said, "4-6 weeks".

I researched dealerships before I bought and even though there is one a block away, I drove 60 miles to another dealership because they had great reviews, largest in the state, big inventories, and didn't BS me on the phone. I am glad I did, it was worth the drive and relationship.
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Old 11-29-2012, 04:05 PM   #3935
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Originally Posted by prohobo View Post
That doesn't sound like a sales person / dealer I would be happy with. Mine emails me every Monday with an update, even if it is to say that nothing has changed. He also told me upfront that it would be 10 weeks (nothing less) and that on average they are getting them in about 11-12 weeks. In fact he told me before I agreed to buy it; "Please be aware that STI's that we order take a lot longer recently and can be up to 12 weeks. I want you to understand that before you put down a deposit or order a car." I very much appreciate that, because when I asked my local dealer he said, "4-6 weeks".

I researched dealerships before I bought and even though there is one a block away, I drove 60 miles to another dealership because they had great reviews, largest in the state, big inventories, and didn't BS me on the phone. I am glad I did, it was worth the drive and relationship.
To be fair, the guy I've been working with is sharp enough and professional enough for my needs. He's a decent guy when we do have a chance to interact, and the dealership's price was right. Looking back at the whole experience thus far, my only complaint would be the management of expectations. In my profession (and I'm sure in many others of the members here), I have been on both the sending and receiving end of timetable delays, and I would have much rather dealt with a sales guy like yours, even if I was told a 20 week ETA.

That being said, the situation I'm in now is one that I have put myself in, and one that could certainly be worse. I'll try to provide more updates as 12/17 nears, so that others may get a better idea of what to expect.
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Old 11-29-2012, 04:17 PM   #3936
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Originally Posted by Zuko65 View Post
Got an Update from my dealer last night. Priem WRB No nav from Hueberger Subaru Colorado Springs.

Oreder on 10/20 but wasnt placed till 10/22
Von: 11/8
VIN: 11/28
ETA: 12/26

Ill keep you guys posted!
Who have you been working with at Heuberger? Were you originally estimated for a later date like Jan/Feb?
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Old 11-29-2012, 04:18 PM   #3937
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Well, looks like I found the few others who are also waiting for their cars. Can we meet for a group pic? I'm hoping it will come sooner than 12/17

Ordered 9/10/12 from Fitz in gaithersburg
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Old 11-29-2012, 04:21 PM   #3938
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Today is the start of week 15 for me and still on hold and have been for two months. Two months of no info and getting fed a line of BS and tbh I don't know how I have been so patient...
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Old 11-29-2012, 04:40 PM   #3939
Horuku
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Today is the start of week 15 for me and still on hold and have been for two months. Two months of no info and getting fed a line of BS and tbh I don't know how I have been so patient...
That's crazy, I would have sought out a different dealership. Isn't Evanston Subaru near you?

Makes me feel bad for ordering 10/27 and getting an eta of 12/26 xD.

PBP FTW though, right?
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Old 11-29-2012, 04:48 PM   #3940
luan87us
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Originally Posted by Horuku View Post
That's crazy, I would have sought out a different dealership. Isn't Evanston Subaru near you?

Makes me feel bad for ordering 10/27 and getting an eta of 12/26 xD.

PBP FTW though, right?
You got extremely lucky man. I ordered 10/13 nothing new since the day I ordered it. I'm actually inquiring about a Limited WRX hatch in WRB with my salesman to sell it to me with the same deal (invoice + $200 + options) we agreed on with my Premium WRX hatch order. Hopefully I can work something out for it. Although I don't know if I will like the leather seats. I have leather seats in my acura and I can say I prefer cloth seats.
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Old 11-29-2012, 05:13 PM   #3941
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Who have you been working with at Heuberger? Were you originally estimated for a later date like Jan/Feb?
I am working with David Anthony. Hes a nice guy. I was told 6-8 weeks when I ordered. And then on the 25th the release came out about the 4 months. I guess I wasnt affected.
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Old 11-29-2012, 06:12 PM   #3942
prohobo
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Originally Posted by Siclos View Post
Today is the start of week 15 for me and still on hold and have been for two months. Two months of no info and getting fed a line of BS and tbh I don't know how I have been so patient...

Did they tell you it would be 15 weeks plus?

Otherwise, I would not stand for that!
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Old 11-29-2012, 06:13 PM   #3943
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lets hope this does delay any of the arriving shipments.

http://www.latimes.com/business/mone...hip-diversion-
20121129,0,1632793.story

Quote:
The slow season for cargo traffic has already begun at the ports of Los Angeles and Long Beach, but if anyone thought that meant that a clerical workers' strike at the facility would not have much of an impact, they were wrong.

One container ship laden with goods to be imported into the U.S. has already been diverted to Oakland because of the strike, which that has idled 10 of the 14 cargo terminals at the nation's busiest seaport complex, according to the Marine Exchange of Southern California.
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Old 11-29-2012, 06:16 PM   #3944
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Originally Posted by Siclos View Post
Today is the start of week 15 for me and still on hold and have been for two months. Two months of no info and getting fed a line of BS and tbh I don't know how I have been so patient...
Thats whack
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Old 11-29-2012, 06:30 PM   #3945
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Did they tell you it would be 15 weeks plus?

Otherwise, I would not stand for that!

I am sure they didn't know. They don't have control over that. When the order was put in, I am sure it showed an ETA just 2 months out. We have a Forester finally inbound that was ordered 6-27. All they ever told us was that it was in the system. They are just recently adjusting pipelines to more accurately show the wait.

No reason to blame the dealership over something they can't really do anything about.
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Old 11-29-2012, 07:44 PM   #3946
Siclos
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Did they tell you it would be 15 weeks plus?

Otherwise, I would not stand for that!
They told me I would have the car in November when I ordered, and been on hold for 2 months now.
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Old 11-29-2012, 07:47 PM   #3947
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Originally Posted by CanonFodder View Post
To be fair, the guy I've been working with is sharp enough and professional enough for my needs. He's a decent guy when we do have a chance to interact, and the dealership's price was right. Looking back at the whole experience thus far, my only complaint would be the management of expectations. In my profession (and I'm sure in many others of the members here), I have been on both the sending and receiving end of timetable delays, and I would have much rather dealt with a sales guy like yours, even if I was told a 20 week ETA.

That being said, the situation I'm in now is one that I have put myself in, and one that could certainly be worse. I'll try to provide more updates as 12/17 nears, so that others may get a better idea of what to expect.
who was he? Jeff? Charles?
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Old 11-29-2012, 09:59 PM   #3948
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Spoke to dealer today and found out he has a SWP 5 door in transit with nav sts and auto dim mirror. I ordered mine with that plus a number of other options.

I can add those options but dealer would charge more for fees for installation.

Plus the dealer will be messing with my new car.

I ordered 11/14. And dealer doesn't know eta as it is too early in the process.

I was finally able to press the general manager for an order number.

I am in NY so I am SDC.
He told me order# 17687. Does this sound like a real number.

Has anybody called SDC and get any additional info. I'm willing to wait for my car but if I can get it sooner.....SDC contact info?

What would you guys do???

I think in leaning towards waiting..maybe...


Got an email today from the general manager. They want $500 to install options originally ordered on my vehicle but not in the car that came in normal allotment.

I have come to the conclusion that it is well worth it to me to pay extra to get this car (in the next 7-10 days I hope)

My last car was lost in hurricane Sandy and i have been sharing a friends ford explorer with my father(we work together which makes this a little easier)

This friend has been so nice as to lend me their car with no mention of repayment. I however plan on paying them $500 for the month I had the car, I think that seems fair. I didnt even ask for the car, he just offered it!

Anway, if i wait another 4-6 weeks conservatively (order date was 11/15) I will feel that I need to compensate my friend accordingly for the extended use of the car, if I can even use it for that long.

I guess however I need to rationalize it....

Anyway I'm pretty psyched about getting this car so soon.

Everybody I know says I was crazy to order a car that would take so long to get considering my situation(my home had 5 feet of water in it)

I just wouldnt pass up the chance to get the STi as I had absolutely no plans of getting rid of the 09 WRX any time soon. ( and my insurance payout was substantially more than I though it would be)

Looking forward to "graduating from this thread!!"
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Old 11-29-2012, 10:04 PM   #3949
prohobo
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Originally Posted by JustyWRC View Post
I am sure they didn't know. They don't have control over that. When the order was put in, I am sure it showed an ETA just 2 months out. We have a Forester finally inbound that was ordered 6-27. All they ever told us was that it was in the system. They are just recently adjusting pipelines to more accurately show the wait.

No reason to blame the dealership over something they can't really do anything about.
I am not sure how they wouldn't know, unless they either never ordered a car before (so not history) or they don't pay attention. My dealer was very clear, he said that STIs have been over 10 weeks if we order and on average they have come in at around 12 weeks.

You would think the dealer would convey the experience they have had in ordering cars, delays, etc. It sounds like they are more interested in making the sale, if it means having to be a little less transparent about any delays or ordering problems.

Case in point, I went to my local dealer first (small inventory). He told me if I ordered now it is about 4-6 weeks. When I told the big state dealer that, he laughed, he said no one is getting any special orders STIs in 4-6 weeks. He said the best you can expect is 10 weeks and even that is being optimistic.

Of course the guys at my local dealer don't know anything about subaru's not a SINGLE person that sells them over there has ever own one. They told my wife she could order a Forester XT in stick too, my wife told them they don't know what they are talking about - they don't make the XT in a stick anymore. She had to correct them. They also didn't know that the STI is a 2.5L, he told me it was a 2.0L. It is sad when your wife knows more about the car than the sales person.
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Old 11-29-2012, 10:07 PM   #3950
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Originally Posted by 09WRXHATCH View Post
Got an email today from the general manager. They want $500 to install options originally ordered on my vehicle but not in the car that came in normal allotment.

I have come to the conclusion that it is well worth it to me to pay extra to get this car (in the next 7-10 days I hope)
....[snip].....
Read thread:
http://forums.nasioc.com/forums/show....php?t=2431913
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