Welcome to the North American Subaru Impreza Owners Club Monday April 21, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC General > Warranty Issues & SOA Problems

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 04-02-2014, 04:51 PM   #1
slava from goshen
Scooby Specialist
 
Member#: 152176
Join Date: Jun 2007
Chapter/Region: MWSOC
Location: Goshen, IN
Vehicle:
2001 2xImpreza 2.5RS
BRP/SRP

Default zurich, any experince?

Bought 2014 wrx limited last week. Dealer has 10 year/100k bumper to bumper zurich warranty. They are saying that its better than oem. Anyone dealt with zurich before?
* Registered users of the site do not see these ads.
slava from goshen is offline   Reply With Quote
Old 04-02-2014, 05:12 PM   #2
G-Omaha
Scooby Specialist
 
Member#: 209172
Join Date: Apr 2009
Location: Omaha, NE
Vehicle:
2012 Impreza CLL
BL2

Default

Dealer likes it because they can buy a policy for under $300 and resell it to you for over $2k. Go with the Subaru plan, it is better and likely to cost you less (7 year, 100k miles @ $1,400/$1,600 (for WRX) or less without any deductable).
G-Omaha is offline   Reply With Quote
Old 04-02-2014, 08:05 PM   #3
slava from goshen
Scooby Specialist
 
Member#: 152176
Join Date: Jun 2007
Chapter/Region: MWSOC
Location: Goshen, IN
Vehicle:
2001 2xImpreza 2.5RS
BRP/SRP

Default

Dealer makes it sound like he doesn't get much $$ and is looking out for me (that's bs obviously lol) better than Subaru warranty but I didn't get a policy or anything.
I never buy any warranties and this time I got suckered into it. Think the fact that I live 3hrs away and they held us there till midnight. Guy just threw papers on the table and rushed thru it all. I hate buying from dealer. I got there at 6pm and knew exact vehicle that I wanted before I got there.
slava from goshen is offline   Reply With Quote
Old 04-02-2014, 10:48 PM   #4
MD04WRX
Scooby Guru
 
Member#: 72891
Join Date: Oct 2004
Chapter/Region: MAIC
Location: In the blue & hating it!
Vehicle:
2004 WRX SDN JBP
98 2.5GT -2014 XV

Default

Zurich is overall is a good insurance company. I've done work for them before on the auto collision insurance end. Having said that, I have no experience with the warranty side of their business.
MD04WRX is offline   Reply With Quote
Old 04-03-2014, 06:24 AM   #5
Knotsure
Scooby Specialist
 
Member#: 41730
Join Date: Aug 2003
Location: Jersey
Vehicle:
0910 Leggy3.0/Impr
BLU Leg/BLK Imp

Default

Get your money back ASAP. 10 yest 100k and nothing in writing? Um - sure. Gotta bridge in Brooklyn. Once you get your hands on something, check the exclusions, replacement parts, etc.
Knotsure is offline   Reply With Quote
Old 04-03-2014, 10:52 AM   #6
SpamBot
Scooby Specialist
 
Member#: 287534
Join Date: Jul 2011
Default

If you're planning on doing any mods, don't waste your money on an extended warranty.

If you want an extended warranty, go with factory, not aftermarket.
SpamBot is offline   Reply With Quote
Old 04-03-2014, 11:10 AM   #7
slava from goshen
Scooby Specialist
 
Member#: 152176
Join Date: Jun 2007
Chapter/Region: MWSOC
Location: Goshen, IN
Vehicle:
2001 2xImpreza 2.5RS
BRP/SRP

Default

That's what I figured. Guy kept saying that there is no exclusions, 100% covered with oem parts and they don't care if I have intake/exhaust or basic mods. I asked for that info in written form. Guess it's in the mail.

How do I get Subaru warranty?
slava from goshen is offline   Reply With Quote
Old 04-03-2014, 12:01 PM   #8
T_Racer69
Scooby Specialist
 
Member#: 188079
Join Date: Aug 2008
Chapter/Region: South East
Location: Brunswick, GA
Vehicle:
2003 Stg 2 Bug Wagon
Sonic Yellow

Default

I sell Zurich warranties here at my families dealership. We are used only, but have had great success with Zurich. Despite what a lot of people believe, most dealers are making TEXA$ on a Zurich policy. Yes we make some, but not a lot. But every dealership may vary, take it as you will.

Check which level you have. If it is is the Comprehensive, it is a pretty solid coverage. There are exclusions, but any policy, whether factory or aftermarket, should be fully read and understood to know precisely what is covered and what is not.

The nice thing about Zurich is if it is a covered repair, they pay the repair shop over the phone with a credit card once the repair is completed. No out of pocket and fight with them to get it back later. We actually had a shop call and tell us that is they needed a recommendation he would recommend them as they are the easiest he has ever dealt with.

Just my .02. Good luck with your new car!!
T_Racer69 is offline   Reply With Quote
Old 04-03-2014, 05:15 PM   #9
Knotsure
Scooby Specialist
 
Member#: 41730
Join Date: Aug 2003
Location: Jersey
Vehicle:
0910 Leggy3.0/Impr
BLU Leg/BLK Imp

Default

^^couple of ??'s as my brother had Zurich nightmares. Do they still only agree to 'used' or 'non-factory' reman parts under the guise "well, your failed part isn't new"? Also, he had low compression in his engine. Was told that at 92+k, low compression was 'normal wear' with mileage that high and wasn't covered. Thus, I specifically asked about that b4 buying the Added Security Plus warranty on my Suby's. Was shocked how many other dealer programs had that lingo...
Knotsure is offline   Reply With Quote
Old 04-03-2014, 05:42 PM   #10
MD04WRX
Scooby Guru
 
Member#: 72891
Join Date: Oct 2004
Chapter/Region: MAIC
Location: In the blue & hating it!
Vehicle:
2004 WRX SDN JBP
98 2.5GT -2014 XV

Default

Quote:
Originally Posted by Knotsure View Post
^^couple of ??'s as my brother had Zurich nightmares. Do they still only agree to 'used' or 'non-factory' reman parts under the guise "well, your failed part isn't new"? Also, he had low compression in his engine. Was told that at 92+k, low compression was 'normal wear' with mileage that high and wasn't covered. Thus, I specifically asked about that b4 buying the Added Security Plus warranty on my Suby's. Was shocked how many other dealer programs had that lingo...
Any aftermarket warranty company is going to use used, oem reman, or aftermarket parts. It's the nature of the beast. If not they would want to apply betterment. I'd rather have them pay for a good used transmission, or a reman trans, that have to pay 50% betterment out of pocket for a new one. Plus, you would be surprised to find out how many OEMs only sell reman replacement parts for engines, trans, power steering parts, etc.

You really need to look at these policies as an insurance policy and not a warranty. When you are in a car accident you get used, reman, and aftermarket parts, these policies work the same way.
MD04WRX is offline   Reply With Quote
Old 04-03-2014, 05:59 PM   #11
Knotsure
Scooby Specialist
 
Member#: 41730
Join Date: Aug 2003
Location: Jersey
Vehicle:
0910 Leggy3.0/Impr
BLU Leg/BLK Imp

Default

I hear you. Thus I only buy OEM. With the Subaru Added Gold program only new parts. I think they do reman alternators or something but the same that is on the factory warranty. I looked at a link on one of these threads that was to a rip-off website. At least with the OEM plan, they aren't going to up and leave. Also found other people on here having a good experience ;-) with Subaru's OEM plan so I'm sticking with it. Never break down when there's $$'s in the bank, you know?
Knotsure is offline   Reply With Quote
Old 04-03-2014, 07:46 PM   #12
slava from goshen
Scooby Specialist
 
Member#: 152176
Join Date: Jun 2007
Chapter/Region: MWSOC
Location: Goshen, IN
Vehicle:
2001 2xImpreza 2.5RS
BRP/SRP

Default

Thanks for info. Still trying to decide if I should cancel.
slava from goshen is offline   Reply With Quote
Old 04-03-2014, 08:36 PM   #13
Knotsure
Scooby Specialist
 
Member#: 41730
Join Date: Aug 2003
Location: Jersey
Vehicle:
0910 Leggy3.0/Impr
BLU Leg/BLK Imp

Default

Quote:
Originally Posted by slava from goshen View Post
Thanks for info. Still trying to decide if I should cancel.
how long do you have? Might be good to get the contract so you know, you know?
Knotsure is offline   Reply With Quote
Old 04-04-2014, 11:06 AM   #14
Supraru
Scooby Specialist
 
Member#: 23313
Join Date: Aug 2002
Location: Collegeville,Pa
Vehicle:
99' 2.5Rs
black

Default

We deal with sas, zurich, and fidelity. Obviously Subaru is good. Zurich and fidelity are basically just as good. We really never have any issues getting things covered. Sometimes they actually send out an adjuster to take a look at things on bigger jobs but haven't gotten a no from them.
Supraru is offline   Reply With Quote
Old 04-04-2014, 12:05 PM   #15
blackfang
Scooby Specialist
 
Member#: 131347
Join Date: Nov 2006
Chapter/Region: MAIC
Location: Richmond Va
Vehicle:
2007 Legacy 2.5i SE
98 Z/28, VN 900 custom

Default

I have dealt with Zurich numerous times and have never had an issue with them.
blackfang is offline   Reply With Quote
Old 04-04-2014, 12:42 PM   #16
Anida
Scooby Newbie
 
Member#: 378282
Join Date: Jan 2014
Vehicle:
2014 Forester XT
Black

Default

Quote:
Originally Posted by Knotsure View Post
how long do you have? Might be good to get the contract so you know, you know?
Usually with the extended warranties you can cancel them at any point. You will be refunded for a pro-rated amount depending on how long you have had the warranty. (there might be a 30 day window to avoid the pro-rated amount, but you'd have to look at the agreement).If you have a loan on your vehicle and you financed the extended warranty in your loan the refund will go to your lender.
Anida is offline   Reply With Quote
Old 04-04-2014, 05:15 PM   #17
Knotsure
Scooby Specialist
 
Member#: 41730
Join Date: Aug 2003
Location: Jersey
Vehicle:
0910 Leggy3.0/Impr
BLU Leg/BLK Imp

Default

Thanks Anida. I was just 'encouraging' the OP to get a copy. There's no way to know anything unless they have that.....
Knotsure is offline   Reply With Quote
Old 04-07-2014, 08:40 AM   #18
slava from goshen
Scooby Specialist
 
Member#: 152176
Join Date: Jun 2007
Chapter/Region: MWSOC
Location: Goshen, IN
Vehicle:
2001 2xImpreza 2.5RS
BRP/SRP

Default

Thanks for the help.
Waiting on the policy rules. It's been mailed. Still can't decide lol.
slava from goshen is offline   Reply With Quote
Old 04-07-2014, 08:41 AM   #19
slava from goshen
Scooby Specialist
 
Member#: 152176
Join Date: Jun 2007
Chapter/Region: MWSOC
Location: Goshen, IN
Vehicle:
2001 2xImpreza 2.5RS
BRP/SRP

Default

I do plan on going stage 1 with Cobb intake and some sway bars. So with that said, car will have some light mods.
slava from goshen is offline   Reply With Quote
Old 04-07-2014, 02:11 PM   #20
trife86
Scooby Newbie
 
Member#: 301368
Join Date: Nov 2011
Vehicle:
2012 WRX
PBP

Default

Quote:
Originally Posted by G-Omaha View Post
Dealer likes it because they can buy a policy for under $300 and resell it to you for over $2k. Go with the Subaru plan, it is better and likely to cost you less (7 year, 100k miles @ $1,400/$1,600 (for WRX) or less without any deductable).
Yep I took that advice from the G-Man talked to his contact. No bs no nonsense over the phone got my plan nice and quickly
trife86 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 07:00 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.