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Old 09-02-2004, 12:50 AM   #26
markadopolus
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Member#: 69586
Join Date: Sep 2004
Chapter/Region: International
Default

Name: Mark

Make:
2004 Wrx wagon

Mileage: 13,000

Time Out Of Use: 4 days cummulitive

Problem And Likely Cause: alarm malfunctioning. intermittently working. no chirping noise when locking/unlocking car.

Modifications: catback, short throw shifter, BOV

Submitted For Warranty Work (Yes/No): YES 4 times!

Reason Given For Denial: can't recreate the problem

Your Story: could not recreate problem so they said bring it in no appointment when it breaks. I brought it in when it broke, and they said i need an appointment for them to look at it. brought it back on an appointment. they kept car for 2 days and said they couldnt find problem. would not give me a loaner, so I had to take my car and reschedule. problem got bad enough that I had an appointment with the subaru District Service Operations Manager. He too, said alarm seemed to be working properly after inspection. service department now states they never saw my alarm malfunction, which was the only way I got the appointment in the first place. Disrtict representitive stated he would refund my money for the alarm (not replace the alarm with a new one) brought car into service 8 TIMES TOTAL!

UPDATE: Brought car to different dealer which replaced module, problem still happening. waiting for another part to be ordered
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Last edited by markadopolus; 11-02-2004 at 01:25 AM.
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Old 10-15-2004, 05:01 PM   #27
Jasvboost
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Member#: 37160
Join Date: May 2003
Chapter/Region: NESIC
Location: Heart of the Streetz, CT
Vehicle:
RIP 04 Stg2 JBP WRX
07 SWP WRX 335/350 HTA68!

Default

Name: S-J R

Make: 04' WRX

Mileage: 25000

Time Out Of Use: 2 weeks

Problem And Likely Cause: Faulty A/F Sensor (P0171), and MAF sensor (P0101)

Modifications: K&N Driop in Filter & Borla Hush Catback

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: Catback reason for abnormal voltage readings and CPU could not be checked till removed.

Your Story: Took 2 weeks and 4 visits, of back and forth with the dealer. I was firm in my conviction the catback was not the cause of CEL's and the car running bad. They would not proceed till I removed the catback. Told me they didn't support aftermarket mods and the CPU could not be checked till it was back to stock. Wanted to charge $100 to take it off. So I paid someone else instead $50 to swap back to stock. Couldn't give me a reason when I pointed out the SPT support of SOA. It was covered under warranty in the end because it could not be proven the catback was the cause.
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Old 11-13-2004, 12:09 AM   #28
dado
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Join Date: Jan 2004
Location: San Francisco, CA
Vehicle:
2004 Outback Sport
blue

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Name: Dado Feigenblatt

Make: 2004 Impreza Outback Sport

Mileage: 4,500

Time Out Of Use: None

Problem And Likely Cause: Dimming the dashboard lights makes head unit hum. Grounding problem?

Modifications: None.

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: "Some cars do that".

Your Story: I took the car for the scheduled maintenance. I showed the Service Dept. guy some things I wanted fixed and this was one of them. When I showed him that when dimming the dashboard lights the stereo would hum he just said that "some cars do that". I already had fought to get other stuff fixed but I didn't have the time to fight that one too. The warranty is about to expire. Should I go back and make them fix it?

Thanks.
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Old 06-23-2005, 08:36 AM   #29
c4ipp3r
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Member#: 89815
Join Date: Jun 2005
Location: Victoriaville, Quebec - Canada
Vehicle:
04 Impreza TS
San Remo Red

Default San remo Red 04

Name:Adrien Amaral

Make:Subaru Imreza TS

Mileage:37,000 Km

Time Out Of Use:14 mo

Problem And Likely Cause:Poor paint quality

Modifications:no

Submitted For Warranty Work (Yes/No):yes

Reason Given For Denial:Chiiping not covered on warranty

Your Story:Paint chips all over the front hood, on the lower door panels, 1/4 panels, A pilars and rear 1/4 panels. Some sanding on the front hood as well. The car is a San Remo red and is 1 yr old. Check with 2 different dealers and around 7 claims were made on cars with the same trouble. All of them Red San Remo. The subaru rep for eastern Canada don't even want to see the cars. I've also contated Suby Canada to place a formal complaint. Apparently the man with power is the Region manager, and I don't think no escalation is done to him.
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Old 07-11-2005, 08:31 PM   #30
BLACK02WAGON
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Member#: 32574
Join Date: Feb 2003
Chapter/Region: MAIC
Location: North Carolina
Vehicle:
2004 STi
WRB 402whp/400wtq

Impreza WRX STi

Name: Ed Reynolds

Make: 2004 Subaru STi

Mileage: 24K

Time Out of Use: 1-2 weeks total

Problem and Likely Cause: Misfire Cylinder #1 ECU fried(proven)

Modifications: yup....UTEC only pertinent one

Reason for Denial: "Anytime that anything is plugged into ECU, it is that things fault."

Your Story: http://forums.nasioc.com/forums/showthread.php?t=801089
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Old 02-10-2006, 10:28 PM   #31
Trigun001
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Chapter/Region: Tri-State
Location: Ossining, NY
Vehicle:
2005 WRX Evo3 16g
Platinum Silver Metallic

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Name: Paul

Make: 2005 WRX

Mileage: 12000

Time Out Of Use: 6 months

Problem And Likely Cause: alarm chirp

Modifications: The passive alarm system that subaru offers

Submitted For Warranty Work (Yes/No): no

Your Story: my alarm chirp doesnt work for some reason. occasionally i get a much weaker fainter chirp and when i press the unlock button alot (with the weak chirp) it goes loud for a second but besides that it generally just wont make the sound it used to be.

Last edited by Trigun001; 06-08-2006 at 08:05 PM.
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Old 03-26-2007, 07:54 PM   #32
wowomg
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hahahhahaha
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Old 03-29-2007, 08:32 PM   #33
robdelk
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Join Date: Dec 2006
Angry hubris and subie do

I am very dissatisfidied with my 2005 down car twice. Last year battery died and I was told to have it towed 50 miles and then go get it. I was ill and my wife is totally disabled. so that she was not without as I was scheduled to go to the hospital. so I went to the store and You guys bought me a battery . I put it it against /Dr's orders. But you and PAgan Lewis were happy.
The driver's seat belt would not retract and the dealer said to drive it over they would order the part and I could come back when the part came in. 150 miles w/o a fuctioning seat belt. Only after talking to my son and stateing that I was sending you and Pagen Lewis a letter objecting did I get an offer to tow the car to Pagen Lewis. The dealer said there was no program to get us a car to drive while awaiting repairs. Today I recieved a call offering to rent us a car 6 days after the left my possession. Thanx for nothing!
We have owned several subaru s and we are moving back to mountains to retire but after this There is almost no chance that I will buy another. You are not the only game in town anymore.
You may continue to act as if you were still the only awd car .
SADLY we fell if we have lost an old friend.
Oh, wonder how much of your goodwill you will loose with that big LEMON on on my car.
I will drive it proudly a product of your hubris
Auf Wiederschauen
Alte Freunde
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Old 03-29-2007, 08:34 PM   #34
robdelk
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Join Date: Dec 2006
Angry I am bummed

I am very dissatisfidied with my 2005 down car twice. Last year battery died and I was told to have it towed 50 miles and then go get it. I was ill and my wife is totally disabled. so that she was not without as I was scheduled to go to the hospital. so I went to the store and You guys bought me a battery . I put it it against /Dr's orders. But you and PAgan Lewis were happy.
The driver's seat belt would not retract and the dealer said to drive it over they would order the part and I could come back when the part came in. 150 miles w/o a fuctioning seat belt. Only after talking to my son and stateing that I was sending you and Pagen Lewis a letter objecting did I get an offer to tow the car to Pagen Lewis. The dealer said there was no program to get us a car to drive while awaiting repairs. Today I recieved a call offering to rent us a car 6 days after the left my possession. Thanx for nothing!
We have owned several subaru s and we are moving back to mountains to retire but after this There is almost no chance that I will buy another. You are not the only game in town anymore.
You may continue to act as if you were still the only awd car .
SADLY we fell if we have lost an old friend.
Oh, wonder how much of your goodwill you will loose with that big LEMON on on my car.
I will drive it proudly a product of your hubris
Auf Wiederschauen
Alte Freunde
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Old 04-08-2007, 11:23 AM   #35
mnp13
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1999 Outback Sport
green / gray

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My car is pretty old now, but I had a nightmarish problem with it for years. The dealer was more than accomidating about fixing it though.

Make: Outback Sport

Milage: problems started at mile 120

Time out of use: Intermittently out of use for over 2 years, in the first 6 months it was at the dealers about a dozen times, usually overnight or two nights.

Problem: the electrical system had gremlins. You name it, it had problems. After a YEAR they replaced the alternator, it was over charging the system. Other electrical components went one after the other, most likely from the charging problems. then the battery went, then the alternator went again, then the battery went again. I blew 4 headlights in the space of two months, that was the final "clue" to the dealer that the power output was to high.

Mods: none

Warrenty work: everything was fixed under the warrenty. The total for the service was well into the thousands. After they fixed the electrical problems with the battery and alternator, all of the problems stopped completely.
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Old 01-11-2008, 02:11 PM   #36
OlyDakar
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Default 2005 Outback Headlights burning out???

Can someone direct me to a thread regarding excessive headlamps burning out on my 05 Outback. The dealer denies there is a problem.
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Old 01-11-2008, 03:09 PM   #37
Mavrik
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Yamaha FZ8

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Quote:
Originally Posted by OlyDakar View Post
Can someone direct me to a thread regarding excessive headlamps burning out on my 05 Outback. The dealer denies there is a problem.
Thats because there is no problem. The bulb itself that subaru uses on the legacy/outback platform simply has a short life expectancy. They have been colour coding them as a way to track updates on the design and they on their 3rd or 4th update right now. Blue is the current colour code. They were orange, black and green colour coded at one time.

Its not an issue with subaru but with the company they are getting the bulbs from. replacement aftermarket bulbs are having just as short a life expectancy.
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Old 01-11-2008, 04:44 PM   #38
blackfang
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Location: Richmond Va
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2007 Legacy 2.5i SE
98 Z/28, VN 900 custom

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Quote:
Originally Posted by Mavrik View Post
Thats because there is no problem. The bulb itself that subaru uses on the legacy/outback platform simply has a short life expectancy. They have been colour coding them as a way to track updates on the design and they on their 3rd or 4th update right now. Blue is the current colour code. They were orange, black and green colour coded at one time.

Its not an issue with subaru but with the company they are getting the bulbs from. replacement aftermarket bulbs are having just as short a life expectancy.
+1.
I have seen the same thing with aftermarket bulbs.
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Old 01-11-2008, 08:21 PM   #39
OlyDakar
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Join Date: Jan 2008
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Quote:
Originally Posted by Mavrik View Post
Thats because there is no problem. The bulb itself that subaru uses on the legacy/outback platform simply has a short life expectancy. They have been colour coding them as a way to track updates on the design and they on their 3rd or 4th update right now. Blue is the current colour code. They were orange, black and green colour coded at one time.

Its not an issue with subaru but with the company they are getting the bulbs from. replacement aftermarket bulbs are having just as short a life expectancy.
I have tried every over the counter H7 bullb available. They have all burned out in about 3 months. Once one burns out, the other goes out about 2 weeks later. I have heard Subaru has an upgraded socket for the bulbs. But wouldn't know where to look. Also the '07 08' headlamp structures are alot beefier than the '05. About every other Outback I see on the road has only one headlight on.
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Old 06-17-2008, 10:27 PM   #40
reaper447
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Chapter/Region: Tri-State
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07 impreza
silver

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very insitefull thanks
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Old 09-24-2008, 11:53 PM   #41
kidwitdawrx
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Chapter/Region: Tri-State
Location: Westchester, NY
Vehicle:
2004 Impreza WRX
Java Black Pearl

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i have an after market alarm with autostart but i disable it when ever i turn in my car for warrenty and the stock alarm still works so they never know unless they look under the dash and see it.
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Old 11-23-2008, 03:41 PM   #42
flstffxe
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Location: Coon Rapids, MN
Vehicle:
2008 Forester
Steel Silver

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Quote:
Originally Posted by sdycus10 View Post
Below is a synopsis of the issues I dealt with for over 12 months starting in July 16 of 2007. Through no fault of mine, my car did not work and Subaru was unable to fix it over a 12 month period. Subaru was not willing to replace my 2006 Subaru Baja with a new Subaru. I understand that Subaru no longer makes a truck and as such I was forced to trade in my Baja truck for a Honda Ridgeline truck. I paid the difference of $9,200.00 out of my pocket in order to get a truck that does not die when driving in the mountains. At the very least I would have expected Subaru to cover some of that cost.

My Subaru Baja engine stops when I am driving in the mountains in Colorado. I have been experiencing the issue since Jul 2007, about 7 months after I purchased the vehicle. Within days after the first incidence I took the car to Flatirons Subaru in Boulder, CO. Details concerning what was inspected, replaced or documented can be found in the list below. I was also in contact with Subaru of America Customer Service department.
O Driving the car out of the Eisenhower Tunnel on I-70 in Colorado I pushed in on the clutch and the RPMs dropped to approximately 200 and then the engine dies. This is the test that the Subaru technicians used to experience the issue. They agreed that it was happening.
O Pulling off I-70 in Vail, CO and coming to a stop at a stop sign, I pushed in the clutch and the engine dies.
O During the winter skiing months in Colorado, traffic on I-70 can be stop-and-go on the way to or from the ski resorts. I pushed in the clutch and took the car out of gear to come to a stop behind another stopped vehicle and the car dies. I restarted the car at least 10 times during one particular stop-and-go traffic incident.
O Coming down from the top of Trailridge Road in Colorado I pushed the clutch in to take a very sharp switchback in the road and the engine dropped to a very low RPM and then dies.

Tests, Replacement and Maintenance:
  • Jul 07 Flashed computer and checked for codes – no codes present
  • Aug 07 Flight data recorder installed – factory lost data collected
  • Nov 07
    • New ECU (computer) installed
    • New ignition relays installed
    • Flight data recorder installed again – Data showed engine stalling
  • Mar 07 SOP fuel pressure regulator installed
  • Jun 08
    • Fuel pump regulator at recommend by Subaru engineer studying data collection
    • Oxygen sensor replaced
    • Air fuel sensor replaced
    • Throttle body replaced
    • Valve adjustment
    • New spark plug
    • Technician drove car to elevation and confirms the engine stall issue.
    • Subaru puts 769 miles on car trying to diagnose and test
  • Jul 08
    • All vacuum hoses tested for leaks
  • Aug 08
    • Vacuum tests again
    • Mass air flow sensor and CP C Valve tested
    • Map sensor and A/F sensor replaced
  • Sep 08 – Phone call from Flatrions Subaru stating that they cannot fix the vehicle. They don’t know where to go from here. Subaru of America agrees.

At this point Subaru offered to take my car as a trade for a new Outback (not a truck) and I would pay the difference. Lemon law you ask – Well in the state of Colorado you have exactly 12 months from the time of delivery to make your claim and you have to show 3 visits for the same issue. So I went to Honda and I will NEVER buy another Subaru. My wife drives an 05 Impreza. No issues with it so far.

Your title is misleading.

Subaru did indeed back their warranty. They made over a years worth of attempts to resolve the issue. By my count from your story you would have been able to file for a lemon law in NOV '07(11 months after delivery and your 3rd visit for stalling was in NOV '07). Yet it seems you choose not to pursue it.

As for their offer to you I think it sounds fair. You knowingly forfeited your chance at the lemon law by waiting too long. They made you a offer to get you out of a problem vehicle and into a better one, your Baja was no longer new thus had depreciated in value, it would seem just to me that you should pay the difference, after all you did use it.

As for them not being able to put you into a truck. You bought a vehicle that was being phased out of production. It is not Subaru's fault they did not have another new Baja to put you into.

I think it is not Subaru you need to be upset with, but your self. You waited too long to file the Lemon Law. Had you filled the lemon law in NOV '07 you would have saved your self a years worth of trouble and disappointment. If you did not know your states lemon laws, it is not up to Subaru to inform the consumer of them. It is the consumers responsibility to protect their self.
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Old 12-06-2008, 02:13 PM   #43
BlueBroomaZooma
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Location: Central Pennsylvania
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07 STI
Blue

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I have an 07 Sti it has been at the dealership more than my house. Its going back tommorow again. First it acted up I took it in with a cylinder four misfire and they found a cracked piston, after that was fixed I continue to get the same code. It has been back several times for a cylinder four misfire and every time cylinder number four is running lean and nobody can figure out why. Can anybody help, or have any ideas?
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Old 12-06-2008, 02:55 PM   #44
RexyGirl
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1996 Volvo 850 Turbo
with mods :)

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Quote:
Originally Posted by BlueBroomaZooma View Post
I have an 07 Sti it has been at the dealership more than my house. Its going back tommorow again. First it acted up I took it in with a cylinder four misfire and they found a cracked piston, after that was fixed I continue to get the same code. It has been back several times for a cylinder four misfire and every time cylinder number four is running lean and nobody can figure out why. Can anybody help, or have any ideas?
You have posted in the wrong thread....post in the proper thread and they will try to help you
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Old 12-23-2008, 11:20 AM   #45
1mprezaGirl7
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Join Date: Sep 2008
Chapter/Region: MWSOC
Location: Carbondale, IL
Vehicle:
2007 Impreza 2.5i
Obsidian Black Pearl

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Name: Anna

Make: 2007 2.5i

Mileage: 15k

Time Out Of Use: Unknown

Problem And Likely Cause: Airbag Light Goes off - Broke Air Bag Sensor

Modifications: Exterior Only, Disabled DRL's

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: They blamed me for breaking the sensor

Your Story: I bought my car brand new with 63 miles on it, and I specifically remember my car having trouble starting and showing an airbag light on the dash when it finally did. This was maybe 3 weeks after I first bought the car. This never happened again until about a week ago (a year later). Then I decided to bring my car in because of a rough idle/stalling. When I described the symptoms I also mentioned how right before the rough idle, my engine was difficult to start and the airbag light went on. After the diagnosis they upgraded the ECU to fix the rough idle under warranty and told me that the airbag light went off because the sensor in the passenger seat was broken, and would be $900 to replace. And this is not covered under warranty because they told me that I was the one that broke it by stuffing something under the seat. I am 99% that it was broken before, because my friends, knowing how anal I am about my car, probably did not stuff anything under the seat and I was also in an accident and my airbags did not deploy. Having the car for a year and not reporting the airbag light, I felt like there was no use in trying to argue at the dealership about when the sensor broke. Is there any reason to try to fight for this sensor?
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Old 12-23-2008, 05:23 PM   #46
RexyGirl
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with mods :)

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Quote:
Originally Posted by 1mprezaGirl7 View Post
Name: Anna

Make: 2007 2.5i

Mileage: 15k

Time Out Of Use: Unknown

Problem And Likely Cause: Airbag Light Goes off - Broke Air Bag Sensor

Modifications: Exterior Only, Disabled DRL's

Submitted For Warranty Work (Yes/No): Yes

Reason Given For Denial: They blamed me for breaking the sensor

Your Story: I bought my car brand new with 63 miles on it, and I specifically remember my car having trouble starting and showing an airbag light on the dash when it finally did. This was maybe 3 weeks after I first bought the car. This never happened again until about a week ago (a year later). Then I decided to bring my car in because of a rough idle/stalling. When I described the symptoms I also mentioned how right before the rough idle, my engine was difficult to start and the airbag light went on. After the diagnosis they upgraded the ECU to fix the rough idle under warranty and told me that the airbag light went off because the sensor in the passenger seat was broken, and would be $900 to replace. And this is not covered under warranty because they told me that I was the one that broke it by stuffing something under the seat. I am 99% that it was broken before, because my friends, knowing how anal I am about my car, probably did not stuff anything under the seat and I was also in an accident and my airbags did not deploy. Having the car for a year and not reporting the airbag light, I felt like there was no use in trying to argue at the dealership about when the sensor broke. Is there any reason to try to fight for this sensor?
The way the car was idling and the airbag light are unrelated, it seems like.

The airbag light can come on for many different reasons. One, is like they said, a broken connector. Broken is not a matter for warranty if it is snapped or damaged. If it is an internal failure than it should be covered for 3 years or 36,000 miles. Connectors being broken by stuffing stuff under the seat is not uncommon.

Your airbags will only deploy if the sensors in the bumpers are hit directly. This is the way they are designed and it is described in your owners manual when they will or will not deploy.

You need to have them show you the sensor and how it is damaged. If a wire or the sensor itself is damaged, you will have to pay for it. If they are reading the code and determining the sensor is not reading properly due to an internal failure, then it should be covered under warranty.

P.S. Are you sure your vehicle is a 2007 model year? There is a recall for the 2006 Imprezas for the pass side seat wiring for the air bag. IF you are not sure, PM me your VIN and I will let you know
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Old 01-19-2009, 11:09 PM   #47
SonicAZ
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Vehicle:
08 STI
White

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Anyone have electrical issues with 08 STI or similar? Mine had an electrical fire.
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Old 02-09-2009, 06:11 PM   #48
erin@txr
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Member#: 202542
Join Date: Feb 2009
Chapter/Region: TXIC
Location: San Antonio
Vehicle:
2006 STI
Aspen White

Default P0134 code...everything has been replaced..??

Name: Erin

Make: 06 STI

Mileage: 19k

Time Out Of Use: 1 month and counting

Problem And Likely Cause: Was supposed to be the Primary o2 sensor

Modifications: Bone Stock!!

Submitted For Warranty Work (Yes/No): Yes


Your Story: So I finally graduated to AWD after many years and found a pristine white 06 at a dealer here. Picked it up with 18k miles...notice the lack of being able to drive it. So apparently when i bought it the previous owner DISABLED ALL codes for the car. I noticed when I was only getting 120-150 a tank driving on the highway. took it in...they said someone had flashed it..ok...and?
Its all covered under warranty thankfully because here is what has been done so far..yes im new here...so give me a break:
Been replaced so far with no fix
3x primary o2 sensors
1x ecm
all wiring harness relays
some sort of relay controller

and still its throwing the same code... running rich as hell...and they had to call SOA to bring someone down here to figure it out...so what in the world is the problem. I seem to be the only one having this one off problem.
I then called SOA and they are stumped. call the dealer i bought it from and they blew me off saying I can bring it up there and they can try to look at it...after all the time spent down here with an SOA engineer...so tell me what would be the point to have it towed 2 hours to somewhere that would have to start all over again.
Marcus is the Sales manager who is very reluctant to help me while lance being the Service manager says there is no point to bring it up...im stuck...what to do?

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Old 02-09-2009, 10:16 PM   #49
Knotsure
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Location: Jersey
Vehicle:
0910 Leggy3.0/Impr
BLU Leg/BLK Imp

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Is the dealer that sold it to you a Subaru dealer? Did you get a Carfax report on it when you bought it? There may be something you can do with the state considering they sold a car with issues that may be emissions related, you know? Maybe a little more detail would help.

Who sold it? (Subaru dealer or 'other' dealer?
Did the invoice say anything like 'as is'?
Carfax?
What state do you live in (vehicle registered in) and the state where the selling dealer is located?
You paid hard earned money for the car and it's crazy to think you've been going through this. Time to get tough! Folks on here are a huge help (RexyGirl, Hondaslayer, Blackfang, Mavrik, etc.) There are some negative nelly's, but if you take the advise of the folks listed above, you may get in the right direction.
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Old 02-10-2009, 11:49 AM   #50
RexyGirl
Scooby Specialist
 
Member#: 63616
Join Date: Jun 2004
Chapter/Region: South East
Location: Mastro Subaru, Sanford FL
Vehicle:
1996 Volvo 850 Turbo
with mods :)

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Quote:
Originally Posted by erin@txr View Post
Name: Erin

Make: 06 STI

Mileage: 19k

Time Out Of Use: 1 month and counting

Problem And Likely Cause: Was supposed to be the Primary o2 sensor

Modifications: Bone Stock!!

Submitted For Warranty Work (Yes/No): Yes


Your Story: So I finally graduated to AWD after many years and found a pristine white 06 at a dealer here. Picked it up with 18k miles...notice the lack of being able to drive it. So apparently when i bought it the previous owner DISABLED ALL codes for the car. I noticed when I was only getting 120-150 a tank driving on the highway. took it in...they said someone had flashed it..ok...and?
Its all covered under warranty thankfully because here is what has been done so far..yes im new here...so give me a break:
Been replaced so far with no fix
3x primary o2 sensors
1x ecm
all wiring harness relays
some sort of relay controller

and still its throwing the same code... running rich as hell...and they had to call SOA to bring someone down here to figure it out...so what in the world is the problem. I seem to be the only one having this one off problem.
I then called SOA and they are stumped. call the dealer i bought it from and they blew me off saying I can bring it up there and they can try to look at it...after all the time spent down here with an SOA engineer...so tell me what would be the point to have it towed 2 hours to somewhere that would have to start all over again.
Marcus is the Sales manager who is very reluctant to help me while lance being the Service manager says there is no point to bring it up...im stuck...what to do?

Are you going by the guage when needing to fill up? How many gallons are you putting in when you fill it?
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