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Old 10-14-2013, 07:27 PM   #1
BassClefB
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Default 2013 Impreza Rear-Ended - What to look for?

Hey friends. My wife was unfortunately rear-ended by a 17-year old on a provisional license in a '94 Toyota pickup on Friday in our new 2013 Impreza Sport. Not as bad as it could have been I guess but bad enough, and it makes me sick to my stomach that such a new car (just over 10,000 miles and only one oil change in) was smacked like it was. She was okay overall (neck sprain, muscle soreness - took a visit to the ER). Regardless, all processes are in motion to get estimates, etc. and get things resolved but I wanted to share some pics and get opinions on what to look out for as the estimate process continues. Obviously, I am demanding OEM replacement parts and am super concerned about making sure the rear differential and suspension is unaffected. It was a high hit, which is good where all of that is concerned. Anyway... here are some pics of the damage. Thoughts? Suggestions? I'm most concerned obviously about the safety of the car after being repaired, if that's the course we take.

As an aside, does anyone have any experience after getting rear-ended in a very new vehicle regarding the status of the original factory warranty? We're trying to evaluate if, in the event the car is not totaled, we are going to keep it or trade it based on the (very likely) diminished value.





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Old 10-14-2013, 08:32 PM   #2
goregasm
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Some dick****er basically removed the left side of my car at a stop light one day. I was on a single-lane-each-way highway and I was turning left at an intersection and the guy went around me on the left side to turn right (?) and there wasn't much left of the left side of my car. You couldn't tell now except for the weld marks in the trunk. The paint was matched perfectly and it handles perfectly fine.


You NEED to take it to Subaru if you want it done right. Even if it was my fault and I was going to pay out of pocket, I would go to the Subaru collision repair.
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Old 10-14-2013, 11:34 PM   #3
BassClefB
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Well, taking it to Subaru would be great, but I'm not sure if that is exactly an option. In fact, less than an hour after the accident happened on Friday I called the dealership where I bought and financed the car and asked them for their suggestions for body shops, tow services, etc. They did not mention 'Subaru Collision Repair', but they did refer me right to a shop that does all of their body work for cars brought to their service department. Knowing we bought the car from them, they recommended this shop for the estimates and potential repair. That's where the car is now for an estimate.

Right now we are still waiting on the official police report and an adjuster from the liable party to come look at the car. An adjuster from MY insurance company is looking at the car tomorrow or Wednesday.

Thanks for the insight. We're hoping for a 'total' though. After a rear-end collision like this I'm not so sure I want to keep the car, particularly since it's probably worth a fraction of what it once was now and is essentially still brand new.
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Old 10-15-2013, 08:54 AM   #4
goregasm
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If subaru recommended it, then it's probably fine. It looks pretty bad but I don't think it'd be totaled.
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Old 10-15-2013, 10:30 AM   #5
myrt1987
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Wow that kid must have been flying. I would be sick too!

Good luck with everything.
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Old 10-15-2013, 11:12 AM   #6
soobie doo
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Sort of off topic, but every time I see a photo of one of these cars that's been in an accident, it's made me feel very reassured about the safety of our cars. The crumple zones are always pretty smashed up, but I don't think I've ever seen any deformation that's affected the passenger compartment. I know that's pretty typical to most modern cars, but it's still nice to see.

Good luck with your car. I doubt that it's totaled, but what do I know? Hopefully that 17 year old learned his lesson and will keep his eyes on the road in the future.
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Old 10-15-2013, 06:54 PM   #7
BassClefB
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Thanks everyone. Lots of progress was made today. The other party's insurance company accepted liability which got a lot of things set in motion. Funny thing is, the kid and his parents never called in to formally claim liability - the police report is the only thing that helped. Very sad - these people aren't even trying to man up and do the right thing. Regardless, adjusters are on their way to check things out and see what's up.

I agree about the safety of our cars - the design did its job. Unfortunately, I wonder if the car will ever be truly 100% safe in the rear-end again even after a repair. Crumple zones are designed to crumple... A wadded up piece of paper can never be truly 'flat' again, ya know?

Unfortunately, I think we are definitely in a position where it won't be totaled, which means we are going to go after a diminished value claim as part of the settlement. I know our cars hold their value very well but this was a big hit and unfortunately we're out a lot of money in terms of the resale/trade value even if fixed 'perfectly'.
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Old 10-15-2013, 06:56 PM   #8
BassClefB
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My wife was slowing for traffic in front and doing about 25 or 30 - the kid who hit her was doing about 55 or 60 and slid for about 100 feet after slamming on the brakes and skidding before he hit her. Not a high-speed accident I guess but still fast enough. It was also a hopped-up old Toyota truck with a big chrome off-road bumper in front. Needless to say their vehicle was undamaged but that bumper ripped ours a new one.

Quote:
Originally Posted by myrt1987 View Post
Wow that kid must have been flying. I would be sick too!

Good luck with everything.
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Old 10-15-2013, 07:10 PM   #9
Blktrax
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My main concern would be the alignment.

Looking at the side most pic of where the panel gap has closed to the door meaning that panel has shifted forward.

The top part of the suspension and the top of the strut has likely moved.

By time all the Body panels, glass, hatch, bumper, bumper support, trunk floor, possibly fuel filler, interior trim, .... then paint. I'd be pushing awfully hard to total it out. Squeaks, rattles, paint blending, ect ect.

There are great body shops out there, I'd want to see examples of repairs before allowing anyone to do this much work.
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Old 10-15-2013, 07:40 PM   #10
BassClefB
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Thanks for pointing that out, Blktrax. I will be sure to bring that to the attention of the shop(s) that look at the car. This body shop is the best in town, and, as mentioned before, the one my Subaru dealer works most closely with, so I trust them. Knowing they work closely with them has also helped me to push for OEM/factory parts even more strongly and get it in writing.

If the course of action is a large-scale repair, I plan on taking it straight to either the dealer and/or an alignment shop to have a 'second opinion' on the mechanical side of things.

Hoping for the best (a 'total') but preparing for the next-best scenario.
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Old 10-18-2013, 03:20 PM   #11
Haunty
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I hit a deer last summer and am wondering how it might effect the warranty too, and the eligibility for the extended warranty, but from what I've read it sounds like the warranty is fine, as long as the warranty claim isn't caused by "improper" repair or unauthorized parts. But how would they determine that? Could complicate things if you ever do need warranty repairs.

I know that after body repairs, it does not qualify for the guaranteed trade-in value.

I am actually considering the possibility of trading my car in for a new one after I pay the loan off. It sucks having a new car in an accident, my last car I had for 9 years and never had any collisions
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