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Old 09-07-2002, 10:47 PM   #1
kevinp
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Unhappy 18 wheeler rolled into my WRX!

After just having my new WRX for a few short months, an 18 wheeler rolled into me while I was stopped in traffic!

What do you guys think of the damage? Do I repair or replace the panel? Where do I take it? I live in Manchester, NH and work in Boston, but would take it anywhere so that it looks like new.

What do I need to watch out for with insurance? He said that he didn't see me and rolled into me.

Thanks for your help!

Kevinp
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Old 09-07-2002, 10:49 PM   #2
kevinp
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Old 09-07-2002, 10:58 PM   #3
Schleppy
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Get as much money as you can, find a good bodyshop that charges fairly and take whatever money is left over and buy mods

MANY people have done it this way...

A good body shop near me (not REALLY close to you, but not bad) is R and R auto body in Ipswich. Good guys, great work, very fair prices... 978 356 5151 is their number...
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Old 09-07-2002, 11:05 PM   #4
Sean
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PM Kha0S for the body shop he just used to get his WRX repaired...he was very satisfied with the work.

There is no cone | PGT Impreza L Rally Car | P Neon Rally Car
Trunkmonkey Racing | sean@trunkmonkey.com | What is a Trunkmonkey?
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Old 09-07-2002, 11:28 PM   #5
paultg
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Looks like your going to need that rear quater panel replaced. That is a pretty big job. Bumper might be repairable. The steps you should take:
1. Call and file a police report if they did not come to the scene
2. Call your insurance company and report the accident
3. Insurance company will appraise the car and give you a list of body shops.
Note:
If you use a "preferred shop" everything is done no questions asked. You can shop around for a place that will do the work for less than the insurance estimate and try to keep money if you want, but some just don't want to deal with that.
4. Once you pick a shop, it's just handeled through them.

Paul G.

Last edited by paultg; 02-13-2003 at 08:34 AM.
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Old 09-07-2002, 11:44 PM   #6
rkkwan
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Damn, sorry to hear/see that.

But you're lucky the damage is relatively small. You know, those big rigs can easily cause much more damage.

Good luck.

-Ray, who've never hit a car with my truck
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Old 09-08-2002, 02:11 AM   #7
Jonathan
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Quote:
Originally posted by rkkwan
You know, those big rigs can easily cause much more damage.
Having seen the movie, Beverlyhillbillys cop, I beleive you, Ray.
How old is the car ? Given that it wasn't your fault, I would try insisting that they give you a new car (if its only a few months old) as the down-time to do this repair properly is going to be conciderable. One technique that can be effective in such battles is to mail the insuranse company a letter written with the stationonary of a local law firm. Even if you dont threaten any specific legal action, just "borrowing" the law firms stationary (letterhead) is often times enough to make them think twice.
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Old 09-08-2002, 07:09 AM   #8
paultg
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Quote:
I would try insisting that they give you a new car (if its only a few months old) as the down-time to do this repair properly is going to be conciderable.
Sorry John, but why in the world would an insurance company "give him a new car" at +$20K for a repair that might cost ~$3-$5K? Yeah.. they won't. The only thing I would insist on is the body panels being replaced with new Subaru panels (not aftermarket, most likley no one makes aftermarket yet though). I wouldn't want any bondo on my new car for a dent that large.

Paul G.
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Old 09-08-2002, 09:29 AM   #9
iguanamafia
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Ben's Autobody in North Hampton, They dont play the insurance company games... they are all about the customer, I would take it there at least for a quote. They only use OEM parts.
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Old 09-08-2002, 11:31 AM   #10
Snowphun
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Hmmm, I would think both of those panels could be repaired without being replaced. I know filler is often considered evil, but pulling a rear quater panel is no light task and may result in other imperfections. The fact that it is a very new car probably influences your desire not to have bondo on it, but it can be done very well.

If this were me I'd get a check cut then go see a local guy I know and have him fix both panels, probably pocketing a decent amount.

Either way it's a crappy situation to be in, but at least the car is still driveable.

Paul
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Old 09-08-2002, 12:15 PM   #11
SAF
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I feel for you,
just recently my own WRX was hit by the passanger door of a truck leaving a big dent (I posted about it on the i-club, so you can look it up if you are curious). I just completed all the repairs and here is my advice:

first of all, don't report it to your insurance company unless you have to. This is the advice I got from my agent. If you are obviously not guilty and the repair cost is not that significant the insurance company of the truck driver will most likely just pay you. If you report it to your insurance it will not increase your rates since it's not your fault, however, if you switch your insurance company at some point having an accident on your record (regardless of the fault) hurts your standing.
The only case when you need to involve your insurance company is when the other party denies his fault and his insurance company refuses to settle, then you report the accident and make your collision insurance pay for the damage after which your insurance company will get the money from the other insurance company trough the court.
Definitly file a police report. Attach very detailed pictures and diagrams indicating what happened and that it couln not have been your fault. Try to find a witness, this helps a lot.
Bringh your car to an expensive body shop and get a high repair estimate. The damage assessment guy will probably ask you (although he might not, in which case you will have to settle for what he gives you) weather you did a damage estimate, and if you already have a high estimate it will likely push him to produce a higher estimate himself. The damage assessment guy works for an independent company and it's going to be hard to get more mony than he gives you (the judge will likely take his side as an objective observer if it comes to the court).
I might remember something else later on....

I relly know how you feel, I was ready to cry when it happened to me. I'm over it now, you won't be able to tell the difference after a good body shop fixes your car. Yes, it will never be like new, I doubt you can convince them to replace panels, but if you don't think about it too much you'll be fine.

Serge.
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Old 09-08-2002, 01:51 PM   #12
Jonathan
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Quote:
I would try insisting that they give you a new car (if its only a few months old) as the down-time to do this repair properly is going to be conciderable.
Quote:
Originally posted by paultg
Sorry John, but why in the world would an insurance company "give him a new car" at +$20K for a repair that might cost ~$3-$5K? Yeah.. they won't.
Paul - I agree that this is a long-shot. It depends largely on the book value of the car. If he has less than 5K miles on the clock, and the repairs are going to take more then a month, and costs of alternative transportation are significant enough (commuting from Manch-Vegas to Boston daily), and the law firms stationary looks menacing enough, many insurance companies are willing to take a 2K hit in order to avoid being tied up in lawsuits. Stationary is cheap.
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Old 09-08-2002, 04:26 PM   #13
Jack
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They won't give you a new car.

Go to Dick's in Sommerville (see link in previous post...). They'll be very expensive, but do a perfect job. Also get a rental during the repair. Be SURE to get things going with his insurance first.


If there's no way that you can swing Dick's, Foreign Motors West body shop in Ashland does insurance work. They also do Mercedes, BMW and is the only shop that's authorized to do Rolls Royce. I've had the wife's Acura done there and it came out very nice.

jack
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Old 09-08-2002, 08:34 PM   #14
paultg
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Quote:
Hmmm, I would think both of those panels could be repaired without being replaced. I know filler is often considered evil, but pulling a rear quater panel is no light task and may result in other imperfections. The fact that it is a very new car probably influences your desire not to have bondo on it, but it can be done very well.
Paul, I agree with you. Bondo has come a long way and when used correctly by a skilled professional it would look good. But, it's a black car, and it's a sedan fender with flares and very complex body lines at the area of damage. I would imagine the time spent to properly repair that dent would equal or exceed the time required to replace it. That's all I was trying to say. If he goes to a quality shop, and they say "bondo" I'd let them do it. I just doubt it will be the case based on damaged/repaired cars I have seen already.

I know another member who had damage to the front bottom of the rear 1/4 panel (in front of rear wheel low) and bottom of the rear door. Both panels were replaced. And to boot, the rear 1/4 panel is one piece all the way to the windshield pillar! Thr roof has to come off (at the rubber strips). So, it's a big repair but it was compeleted, and the intire side of the car was repainted (I think) for about $2500. The car wasn't repaired at Dick's, but by another quality shop in Arlington that does work for City Side Subaru.

Paul G.

Last edited by paultg; 02-13-2003 at 08:35 AM.
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Old 09-08-2002, 10:07 PM   #15
Slvrblt
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yeah, definately take it to a reputable body shop, as far as I've dealt with- all of them insist on OEM parts. good luck, it'll take a while to do either way you look at it, hopefully not too long

speed safely

Brian
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Old 09-09-2002, 01:24 AM   #16
SAF
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Just to comment on the panel replacing issue.
When my door was dented I thought that I would spend some extra money and just replace it. Since the door itself is $450, I thought that replacing it should be at most the price of the repair without replacing the door (which include taking the door apart, fixing the dent and repainting) plus $450 or less. I also thought that fixing the dent must involve a lot of manual labor which should be comparable with the price of the door itself. However, the estimate that I got for replacing the door was $1200, for comparison the estimate to repair the dent without replacing the door was $500 (from the same place). They explained to me that the hardest part in this sort of repair is to match the color (even if the car is brand new and there is no discoloration due to the sun radiation, acid rain, etc.). In order to make the repair invisible they blend the new color into the original paint. So, the larger the area of the new paint application the more blending they have to do. When they only have to paint a part of a panel or a door they only need to do the blending on this panel (door) itself. However, if they need to paint the entire panel (door) all the parts next to it need to be painted. This is a lot more work and it costs more.
Serge.
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Old 09-09-2002, 01:35 AM   #17
North Ursalia
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Andrew (Kha0S) went to Eastern Autobody there in Manchvegas IIRC.


Brian
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Old 09-09-2002, 08:10 AM   #18
paultg
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Saf, did you get more than one estimate?

Matching the paint should be the last thing to worry about. Blending is normal, and if I had a dent on my door (no matter how big) I would expect them to blend to the panel in front and behind depending on the actual size of the damaged panel. If I got an estimate that was that different ($1200 to replace, $500 to repair) I would have left and gone to another shop, expecially when this "dent wizard" guys are getting $50-$200 to repair dents w/o paint at all. It just seems strange. Do you have any pictures of the car damaged?

Paul G.
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Old 09-09-2002, 10:32 AM   #19
Kha0S
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Yep.

I had a great experience with Ron (and Pam) at Eastern Autobody on Willow St. (off of near Elm/Valley) in Manchester... they did a phenomenal job on my front end.

/Andrew
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Old 09-09-2002, 01:18 PM   #20
paultg
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Quote:
they did a phenomenal job on my front end.
But the question is, how is your REAR END.

Sorry, you left yourself wide open for that one! I'm actually surprised you did.

Paul G.
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Old 09-09-2002, 01:48 PM   #21
SAF
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Paul,

I actually went to two places both of which were recommended to me by my friends (both of my friens had a fairly extensive body work done on thir cars and from what I've seen it was done very well). One place quoted me for $650 without replacing the door, he could not give me the exact estimate for the new door option since he didn't know the price of the door but he told me that I was looking at about twice that amont if I was to choose the new door option. The other place quoted me $500 and $1200 as I already stated. According to that guy, the difference is due to the fact that they have to disassemble another door to do the blending. I don't know, that's what I was told and I don't see any reason for him to overestimate the new door option, it would have been more money for him.

Serge.
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Old 09-10-2002, 02:52 AM   #22
LinuxGuy
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looks totaled to me you need a new car
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Old 09-10-2002, 11:42 AM   #23
IggDawg
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Damn! That truck hit you so hard your STi turned into a regular WRX ! You're going to get the money to fix that right ?

-IggDawg
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