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Old 10-11-2012, 10:26 PM   #1
xabre1200
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Default 2011 WRX squeaking clutch issue. Warranty denied and car flagged. HELP!

Hi everyone,

I have a 2011 WRX with 15,000 miles on it and recently the clutch has been making a funny squeaking noise whenever I press it to the floor. I did a little research and found that this problem is quite common for 08+ WRX's and a couple guys have even had their entire clutches replaced when they brought their modded WRX's to their dealership. (http://www.wrxforums.com/forums/37-c...b-linkage.html)

Btw my car is running a TP stage 2 map with a Perrin dp. From what I've read a very probably cause of the squeaking noise could be that the entire clutch assembly is coming unwelded from the firewall so none of my modifications would have caused that to happen so I decided to just bring my car into the dealership to have them look at it.

I get a call about an hour later and I'm informed that the technician reported that I don't have a catalytic converter in my car and that my ecu has been tampered with and the codes don't match with the factory code so my warranty has been denied. They claim that they even called Subaru and they had my car flagged and that it was out of their power to do anything about my squeaking clutch issue because Subaru has deemed my car out of bounds for any warranty work.

I spoke with the manager when I went to pick my car up and he was basically an asshat who told me to just call up customer support and he was out of his power to do anything for me. I pushed the question that how could any of my mods have caused my clutch to squeak when it is probably the welds from the firewall and he gives back some stupid answer such as it could have been the extra power my aftermarket map gave my car which stressed the welds to break.


I'm at a bit of a dilemma right now. If I want to get a shop to fix this for me it's going to cost quite a bit if it's not just the welds from the firewall that are breaking off. I'm sure my clutch is alright but I'm pretty sure the throw out bearing might be something that's going bad which is going to be expensive to replace. I don't know if I should try going back completely stock, flashing the stock map back on the car and taking it to another dealership to see if they can fix my clutch issue. If my dealer flagged my car can other dealership see this?

If that doesn't work out my last resort is going to be to just sell the car because I really don't want to deal with any more issues this car is giving me

If anyone could chime in and give me a bit of advice that would be extremely helpful.

Thank
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Old 10-11-2012, 11:39 PM   #2
S1CkWrx
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go to a "mod" friendly dealer.
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Old 10-12-2012, 02:15 AM   #3
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If only I can find one. Im worried that since they flagged my car it'll be hard for dealers to do warranty work... That's what my dealer told me anyways. Fml
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Old 10-12-2012, 08:14 AM   #4
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There is small spring attached to the clutch actuator or whatever the technical term for it is, but you just have to throw some grease on it and the squeek will go away. It's sitting behind your TMIC. You description of the noise sound very similar to the one I've experienced and mine has been fixed once I figured out what it was. Still on original clutch running 46K strong! Hopefully this input may have helped.
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Old 10-12-2012, 10:56 AM   #5
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Quote:
Originally Posted by Atra Militis View Post
There is small spring attached to the clutch actuator or whatever the technical term for it is, but you just have to throw some grease on it and the squeek will go away. It's sitting behind your TMIC. You description of the noise sound very similar to the one I've experienced and mine has been fixed once I figured out what it was. Still on original clutch running 46K strong! Hopefully this input may have helped.
Here's a video of what my car's clutch sounds like when it's being pressed in.
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Old 10-12-2012, 12:11 PM   #6
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sounds like the firewall is flexing.
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Old 10-12-2012, 01:25 PM   #7
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bump. I have the same exact problem. 2010 2.5i. will be watching for solution
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Old 10-12-2012, 02:12 PM   #8
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Quote:
Originally Posted by xabre1200 View Post
Btw my car is running a TP stage 2 map with a Perrin dp. From what I've read a very probably cause of the squeaking noise could be that the entire clutch assembly is coming unwelded from the firewall
Well - taking a car in modified like that to a dealer and looking for warranty work on the powertrain probably wasn't a great idea... I take it you can't do the work yourself? (I haven't read up on how the issue is addressed - the clutch isn't welded to the firewall, so I am not sure what you mean - the clutch master cylinder shouldn't be, either - it's held in place with 2 bolts... there's nothing under there which could be loose/creaking? have you tried checking all the nuts/bolts on the linkage by the clutch pedal (including the two which hold the linkage to the firewall) to make sure they are tight, as well as making sure the bolts holding the clutch master to the firewall are tight?

Did you not realize the implications of modifying the car in terms of what it would mean for your powertrain warranty?
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Old 10-12-2012, 03:46 PM   #9
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If your VIN has been flagged, that shows up every time a dealer runs an inquiry on your car. Even if you now bring your car to a "mod friendly" dealership, they can't put through a warranty claim on your powertrain, unless they feel like doing it for free, because Subaru won't pay them.
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Old 10-12-2012, 04:42 PM   #10
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Yeah it probably wasn't the best idea to bring my car in modified. Hm... I guess my only option is to see how much it will cost to get fixed if it's a serious problem or just sell the car :\
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Old 10-12-2012, 05:32 PM   #11
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Check to see if the firewall flexes when you depress the clutch. The 08+ WRXs have been known to have faulty spot welds on the firewall where the pedal assembly is welded to causing this noise and will eventually get worse if not fixed. The spot welds are more an issue of safety and should be fixed by your dealer, regardless of being "flagged" since the mods have 0 to do with that manufacturer defect and can also be a safety hazard if the POS welds break.
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Old 10-12-2012, 09:05 PM   #12
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lol welcome to subaru
i can't wait what kinda drama they will gave me when the 2014 STi comes out....yeah i'm stupid for staying with subaru when i knew the dealer suck bad in washington dc area
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Old 10-12-2012, 09:40 PM   #13
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lol welcome to subaru
i can't wait what kinda drama they will gave me when the 2014 STi comes out....yeah i'm stupid for staying with subaru when i knew the dealer suck bad in washington dc area

Yeah I would have agree my 09 motor has blown out twice due to number 4 cylinder, They wouldn't replace it at all. I shouldn't stay, But I love the cars, just not the customer service and good luck with SOA as well, I talked to an engineer who couldnt even explain how the car runs....

Last edited by Jfive575; 10-12-2012 at 09:42 PM. Reason: mispell
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Old 10-13-2012, 12:33 AM   #14
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Quote:
Originally Posted by reaper702 View Post
Check to see if the firewall flexes when you depress the clutch. The 08+ WRXs have been known to have faulty spot welds on the firewall where the pedal assembly is welded to causing this noise and will eventually get worse if not fixed. The spot welds are more an issue of safety and should be fixed by your dealer, regardless of being "flagged" since the mods have 0 to do with that manufacturer defect and can also be a safety hazard if the POS welds break.
Yeah exactly that's why I brought my car in with mods. The mods on my car didn't cause the spot welds for my clutch assembly to start to fail. However the dealer told me they reported my car to subaru and since they deemed my car unsuitable to work on they can't do anything about it. I tried explaining but my dealership manager is an idiot who just kept bringing up the fact that it doesn't matter if they couldn't prove my mods caused my clutch to start squeaking, since I modded my car my warranty is now voided.

I'm going to call up SOA to see if my car actually has been red flagged and if it has I'm really not sure where to go from here. I also agree that this is a safety issue but would it fall under the powertrain warranty which they keep claiming is voided? Is there anything I should mention to SOA, I'm not sure if going to another dealer is worth it right now since I hear when a car's VIN is red flagged a dealership basically cannot do any warranty work on it.
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Old 10-13-2012, 12:35 AM   #15
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Quote:
Originally Posted by Jfive575 View Post
Yeah I would have agree my 09 motor has blown out twice due to number 4 cylinder, They wouldn't replace it at all. I shouldn't stay, But I love the cars, just not the customer service and good luck with SOA as well, I talked to an engineer who couldnt even explain how the car runs....
Did you bring your car back to stock when you brought your car in after the motor blew? I heard of a guy who spun an engine bearing running an aftermarket map but he brought his car back to stock and they fixed it all under warranty.
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Old 10-13-2012, 11:12 AM   #16
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I had this same noise on my 2010 WRX when depressing or releasing the clutch when it had 20k miles.

Brought it to the dealership. They tried greasing and oiling up everything that could possibly cause the noise, but it didn't work.

Dealer inspected the firewall for integrity of spot welds and all were of sufficient quality to both my satisfaction and the dealer's satisfaction.

So they finally replaced under warranty a portion of the pedal assembly and the clutch master cylinder and it fixed the noise. At 47k miles now and the noise has not come back.

By the way, the clutch itself felt fine when the noise was happening, and I noticed no ill effects other than an assault on my eardrums.
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Old 10-13-2012, 11:14 AM   #17
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from other posts on here, they can determine if the ECU has been flashed before - you are way better off bringing the car in as you have it than to try and be sneaky and return it to stock. (the point being if you mod the car and something fails as a result, Subaru shouldn't be footing the bill for the repair - pay to play...)
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Old 10-13-2012, 12:15 PM   #18
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Quote:
Originally Posted by DrD View Post
from other posts on here, they can determine if the ECU has been flashed before - you are way better off bringing the car in as you have it than to try and be sneaky and return it to stock. (the point being if you mod the car and something fails as a result, Subaru shouldn't be footing the bill for the repair - pay to play...)
100% agree. Some respect that you are being honest with them and will work with you, others put up a wall and send you away. I'd try another dealership and see what they say. I'm not sure about the whole "red flag" either but they probably put notes about mods in the records for your car.

Btw, my clutch has squeaked like this since a few months after I got it in 2009. The only time it went away was after it got a new long block but noise returned 2k miles later on the same clutch. I don't worry about it anymore. It holds stage 2 fine and when it doesn't I'll pay for the new clutch.
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Old 10-13-2012, 09:30 PM   #19
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I'm not so sure that the squeaking noise is related to my firewall flexing or welds failing because if that was the case my clutch would be squeaking all the time. However my clutch only starts to squeak after I drive it in stop and go traffic or I'm engaging/disengaging the clutch for a bit of time.

Because of this I'm thinking it could be the throw out bearing? Is it possible that after stressing it for a period of time it starts to squeak? I'm not sure if it's true but I always get the feeling that after my clutch starts to squeak it's harder to engage the clutch smoothly... It's almost as if the catch point is moving making me have to slip the clutch more. When the clutch doesn't squeak my clutch grabs fine.

I'm not too sure about the red flagging thing either but I've heard from people that once your VIN is flagged it's automatically brought up from any dealership whenever they try and do any warranty work. Apparently it's in SOA's database of cars? Not sure if this is true but if anyone knows more about how warranty work can be denied I'd love to get more information on it.
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Old 10-13-2012, 10:58 PM   #20
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My '09 STI has this issue when it's wet, otherwise it's been a non-issue for 71k miles. IMO it's just an annoyance somehow related to humidity, and it's not a major concern.
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Old 10-14-2012, 08:07 AM   #21
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Mine also makes the noise only when it is humid and the car is cold...but the humidity is pretty much all the time since moving to Portland.
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Old 10-14-2012, 10:52 PM   #22
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Quote:
Originally Posted by Economatic
Mine also makes the noise only when it is humid and the car is cold...but the humidity is pretty much all the time since moving to Portland.
+1 every morning I drive to work my car does this for about 1 mile if it is cold or humid outside. Dealer says there is nothing wrong with the clutch, they can not duplicate it and will not fix it.
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Old 10-14-2012, 11:26 PM   #23
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+1 every morning I drive to work my car does this for about 1 mile if it is cold or humid outside. Dealer says there is nothing wrong with the clutch, they can not duplicate it and will not fix it.

My clutch is perfectly fine the first 5-10 minutes but begins to squeak after it engages and disengages for a bit of time. :\
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Old 10-15-2012, 09:21 AM   #24
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I just had my dealership replace the throw out bearing (they call it a pressure release bearing). It did not help or change the squeak. I am gonna try checking and cleaning everything I can find as well as greasing teh linkage under the TMIC. If that doesn't work i'm gonna check the welds. The easiest way is to remove the windshield wipers and the plastic ducting underneath them and shine a flashlight down there. they should be visible at that point. Just FYI
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Old 10-15-2012, 08:29 PM   #25
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Originally Posted by SparkSilver10NM View Post
I just had my dealership replace the throw out bearing (they call it a pressure release bearing). It did not help or change the squeak. I am gonna try checking and cleaning everything I can find as well as greasing teh linkage under the TMIC. If that doesn't work i'm gonna check the welds. The easiest way is to remove the windshield wipers and the plastic ducting underneath them and shine a flashlight down there. they should be visible at that point. Just FYI
Hm.. that is not good to hear I read a couple people had their throw out bearing changed and it fixed their squeaking problem.
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