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Old 10-28-2012, 06:05 PM   #26
Trantor
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I'm glad that I'm not in the market to buy anything soon, but I can imagine the price markups....
Yeah no kidding. I've got a 2013 Impreza on order and I was happy order it for a few hundred over invoice when everything is selling at MSRP or above in my market.. Some dealers actually flat out said that they wouldn't give any price breaks on the Impreza Sport trim.
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Old 10-28-2012, 07:04 PM   #27
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I remember when people barely knew what a Subaru was back in the 90's. Now that they have gotten a bit more main stream in styling, they are off the hook popular. I miss the quarkiness a bit. The Forester turbo in "box" form lowered a bit is a statement maker. I'm happy to see the company doing well. The bad part about selling more product to people who aren't enthusiasts is opening the door for more liability and product complaints. Otherwise, Subaru got it to go!
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Old 10-28-2012, 07:30 PM   #28
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Default We're living this...

My wife ordered a Legacy yesterday morning. The dealer was not happy about having to tell us it would be a 3-4 month wait, and we certainly didn't like hearing it, but right now, there isn't an alternative. To his credit, he gave us the VIP deal and willing to work with us on the trade-in (even with the new car so far down the road) so I can't complain much.

She had very specific color and trim wants on the car, so we did not have much flexibility to try and find one elsewhere and ship it in. It would have been an additional ~$900 to get one that was close trailered in, and to have the equivalent options added on.

I am hoping that someone in Lafayette decides that now is the time to build Venetian Red Peal, Legacy Limiteds with Navi and a moonroof.
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Old 10-28-2012, 08:05 PM   #29
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Originally Posted by ans2k

........i just think that the 2008 model could have been skipped. they should have gone from 2007 model to the 2009 model. and i do agree that the wrx has beautifully evolved not into a "pretty good car" but a great car for its price range and class. what is it's competition? the ralliart? and i am quite certain this is much much better.
My '08 WRX was a great car.. the shocks sucked.. but other than that I still consider it a massive upgrade over the GD WRXs. Most of the negative comments about the '08 were from people who never even drove one. The '09's biggest upgrades were the suspension (which were then modded by most owners anyway) and the bigger turbo, which was a pretty big compromise in the DD/streetability of the car (ie: it made the EJ25 lag like a EJ20). People talk like the '09 was radically different from the '08. It wasn't much different at all.. but then most people thought the '08 only came with a chrome grille (not true) and no sideskirts (not true) and an inferior intercooler (again, not true). They just dropped the base model WRX for '09 (along with a nice price hike) and people thought the body kit stuff was all new because all the cars were premium & limited trims... oh, and graphite paint on the wheels.. lets not forget that. My '08 WRX with a few hundred $ in suspension mods was my 2nd favorite Impreza to date after the GC6. I'm still floored that the NASIOC community (despite accepting the GH/GR Impreza eventually) still thinks the '08 was somehow a turd.
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Old 10-28-2012, 10:34 PM   #30
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Damn... good thing my 2013 STi came in a few weeks ago.
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Old 10-29-2012, 07:18 AM   #31
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The biggest complaint that most people had with the '08 was the mild refresh that made it look like a Corolla.

--kC
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Old 10-29-2012, 11:22 AM   #32
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Originally Posted by Monkey_Boy View Post
I am hoping that someone in Lafayette decides that now is the time to build Venetian Red Peal, Legacy Limiteds with Navi and a moonroof.
Nice choice. Ivory or off-black interior?
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Old 10-29-2012, 12:54 PM   #33
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Ha, Concord Subaru in PA screwed up my BRZ order twice. I'm looking at an Audi A5 quattro coupe now as all German makers have large incentives due to EU collapse. It's so much more for a few k more.
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Old 10-29-2012, 02:14 PM   #34
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So much more content but not driving experience and I sure hope you're leasing it. In my field whenever someone mentions getting and Audi or VW we all chime in. "lease don't buy".
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Old 10-29-2012, 02:29 PM   #35
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just about every dealer within 20 miles of me has a few wrx/sti/brz in stock. i would hate to have to wait 4 months for a car. lucky for me i found my 12 on the lot, just the way i wanted it
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Old 10-29-2012, 02:39 PM   #36
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Ha, Concord Subaru in PA screwed up my BRZ order twice. I'm looking at an Audi A5 quattro coupe now as all German makers have large incentives due to EU collapse. It's so much more for a few k more.

What kind of offers have you been able to get on the A5 so far?
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Old 10-29-2012, 02:39 PM   #37
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Originally Posted by KC View Post
The biggest complaint that most people had with the '08 was the mild refresh that made it look like a Corolla.

--kC
Which the '09 didn't do anything to fix... so, again, I'm floored.
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Old 10-29-2012, 04:56 PM   #38
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I thought about this on the plane today. This could really put a hurt in Subaru sales and reputation.
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Old 10-29-2012, 06:01 PM   #39
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How could having a demand higher than supply HURT them? I mean, they could lose SOME sales, but I don't think it'll necessarily "hurt" them. If people think the product quality is good enough, they'll wait. Most of us have before.

If people can't wait and go elsewhere then that's fine. Money is good to have, but I'd prefer loyalty. Subaru almost lost mine once I decided I didn't NEED AWD. However, if you feel like you NEED AWD and are looking at Subaru, it would be daunting to educate yourself about other brands and still decide to NOT wait for Subaru.

People also need to try harder to shop across the country. There's really not much excuse to not travel within a day's trek to get what you really want. Making a weekend out of traveling 1k miles or less seems reasonable to me. I've traveled further for less relative to what amazingness Subaru offers currently.
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Old 10-29-2012, 10:06 PM   #40
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You live in Alaska, like Texans you have a warped sense of distance. I know it is like traveling 5 hours for a party...been there done that. They may have the demand, but if they don't have the cars and someone doesn't just have to have a Subaru and the Ford next door is available right now...you lose a customer. and if he tells his friends the story, you could very well lose more.
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Old 10-29-2012, 10:20 PM   #41
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People also need to try harder to shop across the country. There's really not much excuse to not travel within a day's trek to get what you really want. Making a weekend out of traveling 1k miles or less seems reasonable to me. I've traveled further for less relative to what amazingness Subaru offers currently.
Chano, we scoured the inventory of every Subaru dealer within a 500 mile radius, and could not find the combo she wanted. They found one that was close enough to haul in and add stuff TO, but it added $900 to the car. A road trip to buy the right car would have been fun, but at this point we'd be driving to Lafayette and camping outside the gates.

And Clam, she went with the Off-Black interior. It looks fantastic with that deep red.
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Old 10-30-2012, 08:52 AM   #42
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Find me an XV Premium Desert Kahki with CVT, Nav and Winter package (heated seats).

There isn't one in New England per Subaru of New England.

--kC

Last edited by KC; 10-30-2012 at 09:10 AM.
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Old 10-30-2012, 08:56 AM   #43
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Originally Posted by a2cpc View Post
You live in Alaska, like Texans you have a warped sense of distance. I know it is like traveling 5 hours for a party...been there done that. They may have the demand, but if they don't have the cars and someone doesn't just have to have a Subaru and the Ford next door is available right now...you lose a customer. and if he tells his friends the story, you could very well lose more.

I agree with you since we have lost several customers like that, but I also agree with him since we have sold to people who came a long distance and we have had several customers travel, in my opinion, large distances to get a car. From what I have seen with our customers, more people will either travel to get the car, or wait for one to come in, or order one. I am sure it is different across the country, but our customers are pretty much Subaru's core demographic. We currently have a customer that ordered a Forester on May 4th. It obviously got screwed up in the system because we still don't have it. She obviously wants the Subaru since she hasn't gone anywhere else.
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Old 10-30-2012, 08:59 AM   #44
KC
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How could having a demand higher than supply HURT them? I mean, they could lose SOME sales, but I don't think it'll necessarily "hurt" them. If people think the product quality is good enough, they'll wait. Most of us have before.

If people can't wait and go elsewhere then that's fine. Money is good to have, but I'd prefer loyalty. Subaru almost lost mine once I decided I didn't NEED AWD. However, if you feel like you NEED AWD and are looking at Subaru, it would be daunting to educate yourself about other brands and still decide to NOT wait for Subaru.

People also need to try harder to shop across the country. There's really not much excuse to not travel within a day's trek to get what you really want. Making a weekend out of traveling 1k miles or less seems reasonable to me. I've traveled further for less relative to what amazingness Subaru offers currently.
The REAL problem is that winter is coming. With a 4 month backlog in snowbelt states, that means an order today will not appear until the worst of the winter months are over (Dec/Jan/Feb).

At that, if you're going to commit to a vehicle for 5+ years, settling for only what's available just isn't an viable option for many. You get the one you want. Yours. And generally, it's a great practice to buy from where you're going to get the car serviced.

New England is especially different. All dealers are franchises of Subaru of New England. SoNE buys from SOA and outfits and options out the cars as they see fit. SoNE can only poll dealers from within the SoNE network for availability and transfer.

So, it's not as easy to drive a day to get the car you want for quite a few.

--kC
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Old 10-30-2012, 10:24 AM   #45
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New England is especially different. All dealers are franchises of Subaru of New England. SoNE buys from SOA and outfits and options out the cars as they see fit. SoNE can only poll dealers from within the SoNE network for availability and transfer.


--kC
Clarify to me what you are saying. They can't get into Subarunet and, say, look at our inventory? I can see theirs.

As for outfitting their cars as they see fit, that is interesting. I was looking for a car for a customer once and they were the only ones to have the model code/option code I was looking for. When I clicked on one, it said something like "rear seat heaters". It was worded in a way that made it unclear. Dumb me never got around to calling them and asking.
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Old 10-30-2012, 10:51 AM   #46
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I do believe that they have to put the request through SoNE to get it.

They cannot order/transfer it directly as they are SoNE Franchises (Which SoNE gets a cut of every car sold, and all SoNE Cars are deilivered to SoNE Ports of Entry), and not SOA Dealers.

--kC
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Old 10-30-2012, 11:48 AM   #47
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Originally Posted by JustyWRC View Post
I agree with you since we have lost several customers like that, but I also agree with him since we have sold to people who came a long distance and we have had several customers travel, in my opinion, large distances to get a car. From what I have seen with our customers, more people will either travel to get the car, or wait for one to come in, or order one. I am sure it is different across the country, but our customers are pretty much Subaru's core demographic. We currently have a customer that ordered a Forester on May 4th. It obviously got screwed up in the system because we still don't have it. She obviously wants the Subaru since she hasn't gone anywhere else.
I agree that if someone wants a Subaru they might be willing to wait. I would, but I don't buy like a lot of people. If someone needs for a car, would like a Subaru, but they can't get what they want in a timely fashion, then that customer could very well be lost. If what that same customer is available for a long trip or delivery charge, but Ford or someone else has their second choice, they could well be lost.

A car company lives on its reputation. Not having cars readily available, even Subarus, is has bad for their reputation. Especially if the dealers take advantage of the customers.
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Old 10-30-2012, 12:43 PM   #48
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I know they're not in the same market segment, but I personally have been deadlocked going back and forth between an XV and a Ford CMax hybrid.

XV will cost more over 5 years than the CMax, for the benefit of AWD, and at the cost of gas mileage. With my documented and tracked driving habits, I would save $2400 more with the CMax over 5 years than the XV (that's ~$9/week, ~$38/month, ~$500/year), providing gas prices stay the same at $3.60/gal. Gas prices go up, my savings goes up too. Gas prices go down, the benefit diminishes.

They have essentially the same cargo space, driveability, with the CMax having more available power...

Not being able to get the XV the way I want within the near future means another time passes before getting back into Subaru.

--kC

Last edited by KC; 10-30-2012 at 12:49 PM.
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Old 10-30-2012, 02:02 PM   #49
chanomatik
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Quote:
Originally Posted by a2cpc View Post
You live in Alaska, like Texans you have a warped sense of distance. I know it is like traveling 5 hours for a party...been there done that. They may have the demand, but if they don't have the cars and someone doesn't just have to have a Subaru and the Ford next door is available right now...you lose a customer. and if he tells his friends the story, you could very well lose more.
lol I know my sense of distance is "warped". I'm just saying that it's humanly and financially (within relativity) possible for one to travel a distance to get the car they want.

Quote:
Originally Posted by Monkey_Boy View Post
Chano, we scoured the inventory of every Subaru dealer within a 500 mile radius, and could not find the combo she wanted. They found one that was close enough to haul in and add stuff TO, but it added $900 to the car. A road trip to buy the right car would have been fun, but at this point we'd be driving to Lafayette and camping outside the gates.

And Clam, she went with the Off-Black interior. It looks fantastic with that deep red.
I understand, but honestly, $900 is a drop in the bucket over the course of total expected years of ownership. My last two Subarus were pre-ordered with over $1k worth of extras. When I see them laid out on paper I kick myself, but when I've driven them away, had them for a while and been given compliments for getting the "extras", they pretty much pay for themselves. It's just nice to have it done and over with.

Quote:
Originally Posted by KC View Post
The REAL problem is that winter is coming. With a 4 month backlog in snowbelt states, that means an order today will not appear until the worst of the winter months are over (Dec/Jan/Feb).

At that, if you're going to commit to a vehicle for 5+ years, settling for only what's available just isn't an viable option for many. You get the one you want. Yours. And generally, it's a great practice to buy from where you're going to get the car serviced.

New England is especially different. All dealers are franchises of Subaru of New England. SoNE buys from SOA and outfits and options out the cars as they see fit. SoNE can only poll dealers from within the SoNE network for availability and transfer.

So, it's not as easy to drive a day to get the car you want for quite a few.

--kC
Well, I was considering that issue of winter, but also for me the flip-side is that seasons don't change. If people know winter is coming, they shouldn't wait until after snow has fallen to buy their AWD car that's in high-demand. You can't afford to be picky if you're in a rush to buy an AWD car to make it through winter since having a AWD vehicle seems to suddenly be a top-priority. I know from experience, that's why I either pre-ordered or scoured the country to find what I wanted. I'm not going to get mad at Subaru for doing a good job of building a product that more people want to buy.

And, yes, it's still easy to drive a day for a car one wants no matter how you slice it. You'll spend an entire day signing paperwork and preparing finances anyways (accumulative if all isn't done on that very day). Paperwork on Saturday, drive home on Sunday. Or leave early Saturday morning, paperwork is done by early afternoon, then drive home with your new car and be home in time for bed so you can get up and do what you need to do the next day. It's all about prioritizing. "Gimme gimme want now" is only going to carry one so far. Put in a little effort and open up your world a bit, people! A Subaru is an experience. Make your new Subaru purchase a story worth telling.
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Old 10-30-2012, 02:23 PM   #50
keepclam
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Quote:
Originally Posted by KC View Post
I know they're not in the same market segment, but I personally have been deadlocked going back and forth between an XV and a Ford CMax hybrid.

XV will cost more over 5 years than the CMax, for the benefit of AWD, and at the cost of gas mileage. With my documented and tracked driving habits, I would save $2400 more with the CMax over 5 years than the XV (that's ~$9/week, ~$38/month, ~$500/year), providing gas prices stay the same at $3.60/gal. Gas prices go up, my savings goes up too. Gas prices go down, the benefit diminishes.

They have essentially the same cargo space, driveability, with the CMax having more available power...

Not being able to get the XV the way I want within the near future means another time passes before getting back into Subaru.

--kC
How much more are you going to spend repairing a new Ford hybrid model, and what's the anticipated resale difference? C-Max is interesting, but personally, I'd be cautious for a few years.
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