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Old 12-06-2012, 03:23 PM   #1
unequal
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Default Mechanic scratches rim...

What would you do? I took my car to get a tire plugged. Get home, inspect the rim and see he scratched it. I called the shop and told them about it, and they said to bring it on by. But really, what can they do? And what could I ask for?
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Old 12-06-2012, 03:26 PM   #2
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Well...A new wheel...Or compensation.

Edit: Tire plug? Really?
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Old 12-06-2012, 03:27 PM   #3
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You should always make a plan that the shop agrees with PRIOR to having your car damaged.

IE: tell them not to scratch your wheel, and if they do, have them accept that they will have to pay for it to be refinished or replaced. If they won't agree, take it somewhere else.

Sorry I can't really help you since it's already been done, just something to think about in the future whenever you deal with shops.
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Old 12-06-2012, 03:30 PM   #4
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mechanic fixes rim..
most shops that do tires would not screw up your rims for the morons that do have them fix it or better yet go to a better shop and have them repair it
or send it out for repair.
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Old 12-06-2012, 03:32 PM   #5
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Quote:
Originally Posted by unequal View Post
What would you do? I took my car to get a tire plugged. Get home, inspect the rim and see he scratched it. I called the shop and told them about it, and they said to bring it on by. But really, what can they do? And what could I ask for?
what kind of scratch.

there is a "reasonable expectation of damage" when mounting or dismounting tires.

my guess, its a small scratch on the very edge of the rim. stop being a whiny baby, and get over it.
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Old 12-06-2012, 03:38 PM   #6
unequal
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Quote:
Originally Posted by sc00by4life View Post
what kind of scratch.

there is a "reasonable expectation of damage" when mounting or dismounting tires.

my guess, its a small scratch on the very edge of the rim. stop being a whiny baby, and get over it.
You ask what kind of scratch, and without me even answering you call me a whiny baby? Lol

This is not a reasonable scratch..it's more of a chip off the edge about the size of a nickel. Is that reasonable? Don't think so.
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Old 12-06-2012, 03:38 PM   #7
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It might be hard to prove they did it if you drove home and didn't notice until then. I mean you yourself don't even know for sure if the damage occurred at the shop or on your way home.

My advice is to be super respectful and polite, you would get laughed out of a court room if (hypothetically speaking) you were to bring it to small claims for lack of evidence so the only reason they have to fix it is customer relations.
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Old 12-06-2012, 03:41 PM   #8
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Quote:
Originally Posted by sc00by4life View Post
what kind of scratch.

there is a "reasonable expectation of damage" when mounting or dismounting tires.

my guess, its a small scratch on the very edge of the rim. stop being a whiny baby, and get over it.
ha, not at the shops i go to. you should list here the ones you know of that have that sort of expectation in mind so we can be sure to avoid them.

it doesn't have to be that way but since you apparently don't care that much then it doesn't matter.

the OP obviously does, as would i.

OP, to answer your question, decide what you think is fair and see what they offer. is is a surface scratch; is the area anodized, powder coated, painted? your options depends on the damage imo.
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Old 12-06-2012, 03:43 PM   #9
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Quote:
Originally Posted by sc00by4life View Post
what kind of scratch.

there is a "reasonable expectation of damage" when mounting or dismounting tires.

my guess, its a small scratch on the very edge of the rim. stop being a whiny baby, and get over it.
Being a mechanic I know it isn,t always easy mounting and dismounting tires. Some times the tools do leave a mark. We don't design the tools or the rims. We always try to be careful. Unless it is some big scratch in a bad place some marking is unavoidable.
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Old 12-06-2012, 03:49 PM   #10
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Quote:
Originally Posted by builthatch View Post
ha, not at the shops i go to. you should list here the ones you know of that have that sort of expectation in mind so we can be sure to avoid them.

it doesn't have to be that way but since you apparently don't care that much then it doesn't matter.

the OP obviously does, as would i.

OP, to answer your question, decide what you think is fair and see what they offer. is is a surface scratch; is the area anodized, powder coated, painted? your options depends on the damage imo.
The paint was taken off the rim, as if it could just use some touch-up paint. The wheels are OEM.

I've been sitting here debating if I should go back or not, but I think I'm just going to let this one go and see if I can touch it up myself. With that being said, anyone know if there is touch-up paint for OEM wheel?
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Old 12-06-2012, 03:53 PM   #11
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If you can get some touch up paint for your wheels, just tell them that's what you did and ask for $10 or whatever off your next service or whatever.
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Old 12-06-2012, 07:29 PM   #12
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My brother had just bought a new set of wheels for his car took it to a shop around the corner to have the tires mounted as i put one on i can clearly see the shop had scratched the wheel,upon further notice at the other wheels one had a 4-5 inch scratch that was covered up with a sharpie pen LMAO.He went back and explained what had happened .Shop just gave him his money back if i was my brother i would have told them to purchase me a new wheel it was pretty bad.
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Old 12-06-2012, 08:46 PM   #13
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Picture of scratch?

Being that you drove away before bringing it up/discovering it will not help the case, but depending on the shop you might get lucky. Will they replace the wheel? No. Will they offer you $10 off your next service, more then likely.
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Old 12-06-2012, 09:36 PM   #14
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first of all how did scratch it dismounting it if it was a tire plug? You dont have to unmount the tire to put one in, a tire patch you do
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Old 12-06-2012, 09:39 PM   #15
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Quote:
Originally Posted by unequal View Post
The paint was taken off the rim, as if it could just use some touch-up paint.
Quote:
Originally Posted by sc00by4life View Post
stop being a whiny baby, and get over it.
That about sums up my feelings. The way you were talking, it sounded like they took a chunk out of the metal.
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Old 12-06-2012, 09:43 PM   #16
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They could've, I've seen it where a newbie tech pulls a car into hoist and gets the wheel on one of the lift bars.
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Old 12-06-2012, 09:55 PM   #17
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ive seen kidie boiz totally flip out about the DUMBEST tiny little cant even see it if you LOOK for it things

and ive seen techs gouge the hell outta **** and try to play dumb

the KEY is knowing what is really an issue and what is not

most kiddie boiz are so wrapped up in their own little kiddie boi PERFECT little world that they think a hairline scratch on something that NOBODY but them is ever gonna see is the END OF THE WORLD....oh the humanity

i got outta workin on other guys cars because some entitled kiddie boi FREAKED OUT because i broke a heat shield bolt that was rusted to hell....and didnt matter in the slightest
but it wasnt PERFECT......i almost killed that lil ****

thats ok...cuz he got in a real bad accident shortly thereafter and totaled the car and got hurt REAL bad....he was just a lil TOO k00 for his own good
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Old 12-06-2012, 10:06 PM   #18
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Quote:
Originally Posted by Uncle Scotty View Post
ive seen kidie boiz totally flip out about the DUMBEST tiny little cant even see it if you LOOK for it things

and ive seen techs gouge the hell outta **** and try to play dumb

the KEY is knowing what is really an issue and what is not

most kiddie boiz are so wrapped up in their own little kiddie boi PERFECT little world that they think a hairline scratch on something that NOBODY but them is ever gonna see is the END OF THE WORLD....oh the humanity

i got outta workin on other guys cars because some entitled kiddie boi FREAKED OUT because i broke a heat shield bolt that was rusted to hell....and didnt matter in the slightest
but it wasnt PERFECT......i almost killed that lil ****

thats ok...cuz he got in a real bad accident shortly thereafter and totaled the car and got hurt REAL bad....he was just a lil TOO k00 for his own good
Where the hell do you work? If I am paying you to fix my car and you break a bolt and do not fix it, I would be pissed also. Some people are not rich and care about the things they work for. I do understand what your saying that some people do freak out over very minor things though.

@unequal, I would just try to touch it up your self. You calling them was probably enough embarrassment for the tech. If they gouged the wheel I would definitely tell them you want a new one though.
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Old 12-06-2012, 10:10 PM   #19
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Originally Posted by 05.wrex View Post
Where the hell do you work? If I am paying you to fix my car and you break a bolt and do not fix it, I would be pissed also. Some people are not rich and care about the things they work for. I do understand what your saying that some people do freak out over very minor things though.

@unequal, I would just try to touch it up your self. You calling them was probably enough embarrassment for the tech. If they gouged the wheel I would definitely tell them you want a new one though.

oh you blithering ****ing bloody idiot
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Old 12-06-2012, 10:13 PM   #20
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oh you blithering ****ing bloody idiot
Exactly what I expected from you. Go snap some more bolts you idiot.
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Old 12-06-2012, 10:16 PM   #21
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Originally Posted by 05.wrex View Post
Exactly what I expected from you. Go snap some more bolts you idiot.
kiddie boi...you are a ****ing n0000b

go to the n0000b forum where you belong

because YOU are EXACTLY what is wrong with this whole forum

you are the blithering idiot who KNOWS NOTHING ABOUT NOTHING AND YOU POST OUT YOUR ASS

GET OUT
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Old 12-06-2012, 10:21 PM   #22
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Originally Posted by Uncle Scotty View Post
kiddie boi...you are a ****ing n0000b

go to the n0000b forum where you belong

because YOU are EXACTLY what is wrong with this whole forum

you are the blithering idiot who KNOWS NOTHING ABOUT NOTHING AND YOU POST OUT YOUR ASS

GET OUT
Yea I know nothing about nothing, you snap bolts in customers cars and leave them to find out about it themselves. I post out of my ass, lol. I barely even post here. Every post you make is a complete joke. Your responding to my posts before I can even refresh the page, get a life old man.
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Old 12-06-2012, 10:22 PM   #23
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Exactly what I expected from you. Go snap some more bolts you idiot.

I want YOU to go out to your car RIGHT NOW and ATTEMPT to take 5 bolts out of the heat shield on the turbo.......go ahead.....an 05 wrx should be just about ready

let me know how many are 100% RUSTED SOLID and shear off when you try to turn them


and THEN COME BACK HERE AND POST MORE **** STRAIGHT OUT YOUR ASS


because if you do NOT break off at least 3 of those bolts you are a lying sack of fetid dog ****
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Old 12-06-2012, 10:26 PM   #24
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Originally Posted by 05.wrex View Post
Yea I know nothing about nothing, you snap bolts in customers cars and leave them to find out about it themselves. I post out of my ass, lol. I barely even post here. Every post you make is a complete joke. Your responding to my posts before I can even refresh the page, get a life old man.

and who the **** sais i tried to ****ing hide it from anybody you feckless sack of ****


GOD DAMN IT people like you should be shot for being so ****ing stupid


AND YOU HAVE NO IDEA OF THE CIRCUMSTANSES

this ******* was getting his car worked on for ****ing FREE at an isntall day and i was doing the work for him FOR FREE and he had NO IDEA---JUST LIKE YOU--- of the insignifagance of the broken bolt

but he FREAKED OUT....just like you would

because YOU and HE knew NOTHING about anything

but he kept keepin on...just like you

out your ass
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Old 12-06-2012, 10:26 PM   #25
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Originally Posted by Uncle Scotty View Post
I want YOU to go out to your car RIGHT NOW and ATTEMPT to take 5 bolts out of the heat shield on the turbo.......go ahead.....an 05 wrx should be just about ready

let me know how many are 100% RUSTED SOLID and shear off when you try to turn them


and THEN COME BACK HERE AND POST MORE **** STRAIGHT OUT YOUR ASS


because if you do NOT break off at least 3 of those bolts you are a lying sack of fetid dog ****
I did break two of them when I was removing it to install a down pipe. I welded a nut to one of them, heated it up enough and I backed it out. Drilled the other one out

I wouldn't freak out about a broken bolt, because anyone I take my car to would extract it if they did break it. I do most of my work myself anyways so its not something I have to work about.
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