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Old 12-07-2012, 01:09 PM   #51
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Heres what i would do OP. Call SOA, make sure it is documented completely, exactly what happened down to the T, talk to them about getting the next oil change independently tested to test for bearing material, offer to send them some of the oil also. It would also be wise to take the car to a different dealership to get another opinion, let them know that the dealership that usually services your car will be the ones replacing the engine if it comes down to it so you know that it is not going to be a burden for them in the long run. Past that if it comes back that there is excessive bearing material then I believe you would then have the smoking gun and can ask SOA to foot the bill for a NEW engine.
You people crack me up with your out-of-this-world expectations.
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Old 12-07-2012, 01:14 PM   #52
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In my opinion, if you're down on power and you lost oil pressure, your turbo may be toast. Reset your ecu, take off the battery terminal and see if you get some power back. I would switch from mobile 1 oil to a different synthetic also. From here on out if you keep it, continue to get it serviced by subaru and look into an extended warranty if you decide to keep it. Maybe that way you can avoid any deniability on their part.
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Old 12-07-2012, 01:23 PM   #53
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That's what I'm saying. And while a tech. person won't be answering the phone, they have access to them. Also, once it is documented, it won't be a matter of SOA throwing the dealer under. It'll be a matter of doing what's right. Even if it means helping the OP get into a new car, or with an engine replacement once the warranty is up. Saying it was reported on Nasioc won't do diddly.
Well, at least you got the last sentence right.

No tech guy is going to say the engine damage was caused by the dealer's actions. He has NO WAY of knowing the condition of the engine beforehand. No more than any of the internet forum experts do.

Compression and leakdown tests aren't going to prove anything, unless you just happen to have results from just prior to the oil change handy. Neither will oil analysis.

The car is out of Lemon Law parameters, and is currently running okay (despite the paranoid feelings of the OP) so the chances of getting an extension of the warranty or a new engine are slim to none.

So, just continue to wave your swords at windmills, people. Rant and rave about what's right, and what should be done.

Reality > internet stupidity.
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Old 12-07-2012, 01:56 PM   #54
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^^^^^Yeah.....ole stevo here seems a bit on the rainbow warrior side of things .......and prolly only wishes of the day in which he could actually own a Subaru. Bet he drives his moms minivan while he lives in the basement eating hotpockets. Anyways.....Subaru dealer changed his oil......less than 100 miles later...engine goes KABOOM!!! and has no oil in it and appears to have been "Double gasketed". Thats what you call it when you screw a new oil filter ontop of a exsisting old filter gasket. They seal great untill that day you hit 100 psi of oil pressure then boom........gasket blows out and looks like the filter was left loose. Seen it ..done it ..know what the fuk im talkin about. Putting oil in a car that has been OBVIOSLY run almost dry and not hearing engine noises is not the same as a unabused engine.Period. If they gave me my car back and said ....all that noise was was the crank grinding on the bearings........we added oil and the noises stopped, it must be ok now right? Wrong........get u a new engine ASAP.....preferebly before the warranty runs out. And stevo........do you even have any idea how the AVCS and VVT works? If you did.....youd know that in no way shape or form does even the most fubard system make a loud "Bang" of any kind. The loud bang was more than likely the engine being halted by the lack of oil present in the system. Not a malfunctioning AVCS lol
WTF are you talking about? Why are you making personal attacks? Why are you worried about my 35R equipped 07 STI? So even though the oil pressure light never turned on you some how know there was none in it? And if the engine haulted WHILE DRIVING how is it running fine now?

And I guess the OP sent you information that was not posted in this thread on the condition of the filter gasket? Where are you getting your information from becides your a**hole? And yes I know variable valve timing works. I do agree a bang is not going to come the solenoid that regulates oil pressure or gear that adjusts the cam. Point is NEITHER of us NOR THE DEALERSHIP actually heard the noise. So all they can do is go by what they can visibly see (including tests) and any related faults. If there are no faults, compression and leak down are where they need to be and the car is driving like it should...

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hey steve-o...i'm not dragging their name through the mud. as i said i've been going to this dealership for service since '02, and never had any problems. anyway, b/c i wasn't there...who is to say the filter was really defective or that it was incorrectly installed??? i don't know. I do know that they are basically telling me all is well now...when in fact i know it can't be considering the loud booming noise i heard emanating from my engine when it died. the service guy said, "oh yeah...that's the vvt just shutting off" ??? and he knows this b/c he's heard it time and time again??? riiiight. what i expect as a valued customer of bachman is for them to do their due diligence and to get this right...b/c like it or not, this happened b/c of work they performed...regardless of whether or not they did it or the part was defective. they owe it to me to do their utmost to make sure this car's engine isn't kaput...or worse, a ticking timebomb that will croak (most likely after i'm out of my powertrain warranty). again, as of right now...i don't feel like they've been as thorough as i would've liked. i am going up there to ask them for those tests to be performed.
Sure you did, the title of your thread is bad publicity for the dealership. Yet as far as we know the engine is not blown. Any peace of mind that you need is what the dealership owes you. To say they owe you an engine because NASIOC said so is just stupid. Does it suck it happend? Yes, but it also sounds like the dealership got your vehicle in immediately and got things back to where they should be.

If I were you I would demand compression and leak down test results. If you lost faith in the dealership, have the tests performed elsewhere and if the results are less than satisfactory you have a case to take to the service manager and SOA if that step is needed.

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Originally Posted by Freeagnt54 View Post
I would want a new motor, or at the very least a powertrain warranty increased to 100k
Most dealership offer some sort of warranty on any repair/service that includes parts used and needed labor to get the job done. Where I work it is 2 years unlimited mileage. If you have a problem that far down the road who is to say it is due to any related issue? Could it be possible? Of course but so can be the ****ty gas you get from your local super market/COSCO/Sheets, etc. Lots of factors have to be considered if you are dealing with an issue that takes place years and 10's of thousands of miles down the road.

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No, but he did stay in a Holiday Inn Express.
ROFL! I figured those were his qualifications. The immediate personal attacks gave that away

Quote:
Originally Posted by sorrowfulkiller View Post
Heres what i would do OP. Call SOA, make sure it is documented completely, exactly what happened down to the T, talk to them about getting the next oil change independently tested to test for bearing material, offer to send them some of the oil also. It would also be wise to take the car to a different dealership to get another opinion, let them know that the dealership that usually services your car will be the ones replacing the engine if it comes down to it so you know that it is not going to be a burden for them in the long run. Past that if it comes back that there is excessive bearing material then I believe you would then have the smoking gun and can ask SOA to foot the bill for a NEW engine.

Blackstone labs does testing and many users on nasioc have used them.
^very good advice. Nothing wrong with getting people involved just to have the concern documented. SOA might have some questions for the dealership reguardless.
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Old 12-07-2012, 02:00 PM   #55
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Call SOA, explain the situation and go to another Subaru dealer for a second opinion. SOA MAY reimburse you for the second opinion.

Do this and come back.
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Old 12-07-2012, 06:26 PM   #56
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Well, at least you got the last sentence right.

No tech guy is going to say the engine damage was caused by the dealer's actions. He has NO WAY of knowing the condition of the engine beforehand. No more than any of the internet forum experts do.

Compression and leakdown tests aren't going to prove anything, unless you just happen to have results from just prior to the oil change handy. Neither will oil analysis.

The car is out of Lemon Law parameters, and is currently running okay (despite the paranoid feelings of the OP) so the chances of getting an extension of the warranty or a new engine are slim to none.

So, just continue to wave your swords at windmills, people. Rant and rave about what's right, and what should be done.

Reality > internet stupidity.
I agree with the compression and leakdown is not going to show a lot. If there was a loss of compression there is no way they would call you and say it's good to go. It would be very obvious it was not. I'd still want it checked though. Beyond pulling the heads off or examining everything with a borescope not too many other ways of checking the condition of the internalss. Not to mention while it's under warranty and if they are willing to do it at no charge (as they should) it's still not a bad idea.

As for the oil analysis, why would that not be a good idea? Any bits of metal such as copper would be a HUGE flag that something saw a moment outside of its ideal operating range
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Old 12-07-2012, 06:38 PM   #57
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Anyone smell hotpockets?
LMAO
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Old 12-07-2012, 10:54 PM   #58
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It's really funny how much retarded info and posts there are in here.

Op, your situation sucks. You took your car to get an oil change and had an issue. I'm not here to argue what happened or what the outcome will be of your situation. I'm here as how I see it being a subaru technician. First off there is no shut off fail safe of oil pressure. If it's leaking out and the oil pressure is low your car will not shut down itself to prevent damage. It will just keep running till it seizes. Most service managers are full of complete bull **** and will try and sell you anything to get you to just go away.

That being said I can not say how much oil was or was not in there. What I can say is sometimes owners minds play tricks on them. If your car still ran and didn't seize don't be worried. You're really over thinking everything. Pick up your car and drive it. Stop being worried. If your engine was broken it would be broken. If oil not being in it was an issue there would be no possibility of it running because it would be seized or have a severe rod knock.

So stop trying to come up with schemes of how to get a new engine.
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Old 12-08-2012, 02:02 PM   #59
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It's really funny how much retarded info and posts there are in here.

Op, your situation sucks. You took your car to get an oil change and had an issue. I'm not here to argue what happened or what the outcome will be of your situation. I'm here as how I see it being a subaru technician. First off there is no shut off fail safe of oil pressure. If it's leaking out and the oil pressure is low your car will not shut down itself to prevent damage. It will just keep running till it seizes. Most service managers are full of complete bull **** and will try and sell you anything to get you to just go away.

That being said I can not say how much oil was or was not in there. What I can say is sometimes owners minds play tricks on them. If your car still ran and didn't seize don't be worried. You're really over thinking everything. Pick up your car and drive it. Stop being worried. If your engine was broken it would be broken. If oil not being in it was an issue there would be no possibility of it running because it would be seized or have a severe rod knock.

So stop trying to come up with schemes of how to get a new engine.
Let me ask you fellow Subie owners...if this happened to you, what would you do? EXACTLY!

When I picked up the car on Thurs, the service guy said we put new oil in it, a new filter, and it "drives great!" - ??? Do I look like boo hoo the fool??? I was so pissed off by that statement...upon driving the car home, I immediately felt the clutch was heavier?? The engine felt like it was laboring to accelerate?? And worst of all, when nearing 70mph, the car began to shake violently...I felt a very pronounced vibration/shaking in the steering wheel??? I KNOW MY CAR...IT DID NOT DRIVE LIKE THAT BEFORE. There is something seriously damaged with my engine. I've worked on enough cars to know that driving an oil deprived engine is BAD...PLAIN AND SIMPLE. Piston rings, seals, cylinder heads...all of that stuff requires lubrication to work properly...just the fact that something was burning in my engine to cause white smoke to come out of the engine, and total complete engine failure/shutdown is enough to tell me irreparable damage has occurred. I couldn't get a hold of their service mgr the following day so I contacted SOA's 800 customer service line...explained to them what occurred, and then they told me they would immediately contact that mgr. Shortly thereafter, she contacted me saying, "we understand you contacted SOA..." HECK YEAH I DID! This issue isn't over by a longshot! I told her that this wasn't a scratched fender, or a flat tire, this was MY FREAKIN ENGINE! You go in for an oil change, and then your engine dies 2 days later???? Are you serious???!!! I also told her I don't care who's fault this is, all I want is for it to be resolved to my complete satisfaction. I've been a loyal Subaru owner and customer of their dealership since '02...never had I had any problems until now. She told me a SOA field rep will be out to meet me Tuesday of next week to discuss this entire matter. All I want to hear from them is that they'll either replace my damaged engine with a BRAND NEW ENGINE, OR they buy back my WRX at pre damaged value...THAT IS THE RIGHT THING TO DO...PERIOD. My car now has this engine issue in its history...I will never be able to recoup this lost value on trade in or resale...all anyone has to do is check the service record and they'll clearly see that. For those members who think i'm trying to weasel into getting a new engine or new car...like I said...if this happened to you and your car...what would you do? Just take their "ohh, we put new oil and a new filter...and it drives great!" and be done with it? I maybe an OP, but momma didn't raise no fool! This whole episode has tested my patience and the belief that people will ultimately do the right thing...
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Old 12-08-2012, 02:16 PM   #60
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WTF are you talking about? Why are you making personal attacks? Why are you worried about my 35R equipped 07 STI? So even though the oil pressure light never turned on you some how know there was none in it? And if the engine haulted WHILE DRIVING how is it running fine now?

And I guess the OP sent you information that was not posted in this thread on the condition of the filter gasket? Where are you getting your information from becides your a**hole? And yes I know variable valve timing works. I do agree a bang is not going to come the solenoid that regulates oil pressure or gear that adjusts the cam. Point is NEITHER of us NOR THE DEALERSHIP actually heard the noise. So all they can do is go by what they can visibly see (including tests) and any related faults. If there are no faults, compression and leak down are where they need to be and the car is driving like it should...



Sure you did, the title of your thread is bad publicity for the dealership. Yet as far as we know the engine is not blown. Any peace of mind that you need is what the dealership owes you. To say they owe you an engine because NASIOC said so is just stupid. Does it suck it happend? Yes, but it also sounds like the dealership got your vehicle in immediately and got things back to where they should be.

If I were you I would demand compression and leak down test results. If you lost faith in the dealership, have the tests performed elsewhere and if the results are less than satisfactory you have a case to take to the service manager and SOA if that step is needed.



Most dealership offer some sort of warranty on any repair/service that includes parts used and needed labor to get the job done. Where I work it is 2 years unlimited mileage. If you have a problem that far down the road who is to say it is due to any related issue? Could it be possible? Of course but so can be the ****ty gas you get from your local super market/COSCO/Sheets, etc. Lots of factors have to be considered if you are dealing with an issue that takes place years and 10's of thousands of miles down the road.



ROFL! I figured those were his qualifications. The immediate personal attacks gave that away



^very good advice. Nothing wrong with getting people involved just to have the concern documented. SOA might have some questions for the dealership reguardless.
I know what I saw, and I know what I heard...I have pictures and video of a bone dry dipstick, and their service guy acknowledged the same. I also know my engine shutdown/failed b/c of this circumstance...in addition to how it drives now vs. pre oil change snafu state. IT DOES NOT DRIVE THE SAME ANYMORE...that means something is damaged. I am not trying to drag anyone's name through the mud. I am merely pointing out facts. I took the car to the dealer for an oil change...two days later, my engine died...therefore, responsibility falls on them. When I spoke with the service manager yesterday, she adamantly claimed, "IT ISN'T OUR FAULT! The oil filter seal failed, and that is a defective part...SOA is on the hook for that!" ...fine. Now I want someone to resolve this issue to my complete satisfaction. I love my car...I had all the faith in the world in them to perform a simple oil change. For whatever reason, that didn't occur. I still love Subarus, and I have faith in Subaru the company to resolve this matter...and doing the right thing.

Also, my car has 49k miles on it...I baby this car...follow all routine maintenance...and then some...this isn't some 100k+ mile jalopy...this car is 3 yrs old with 49k miles!

Last edited by db97; 12-11-2012 at 09:47 PM.
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Old 12-08-2012, 02:30 PM   #61
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Let me ask you fellow Subie owners...if this happened to you, what would you do? EXACTLY!

When I picked up the car on Thurs, the service guy said we put new oil in it, a new filter, and it "drives great!" - ??? Do I look like boo hoo the fool??? I was so pissed off by that statement...upon driving the car home, I immediately felt the clutch was heavier?? The engine felt like it was laboring to accelerate?? And worst of all, when nearing 70mph, the car began to shake violently...I felt a very pronounced vibration/shaking in the steering wheel??? I KNOW MY CAR...IT DID NOT DRIVE LIKE THAT BEFORE. There is something seriously damaged with my engine. I've worked on enough cars to know that driving an oil deprived engine is BAD...PLAIN AND SIMPLE. Piston rings, seals, cylinder heads...all of that stuff requires lubrication to work properly...just the fact that something was burning in my engine to cause white smoke to come out of the engine, and total complete engine failure/shutdown is enough to tell me irreparable damage has occurred. I couldn't get a hold of their service mgr the following day so I contacted SOA's 800 customer service line...explained to them what occurred, and then they told me they would immediately contact that mgr. Shortly thereafter, she contacted me saying, "we understand you contacted SOA..." HECK YEAH I DID! This issue isn't over by a longshot! I told her that this wasn't a scratched fender, or a flat tire, this was MY FREAKIN ENGINE! You go in for an oil change, and then your engine dies 2 days later???? Are you serious???!!! I also told her I don't care who's fault this is, all I want is for it to be resolved to my complete satisfaction. I've been a loyal Subaru owner and customer of their dealership since '02...never had I had any problems until now. She told me a SOA field rep will be out to meet me Tuesday of next week to discuss this entire matter. All I want to hear from them is that they'll either replace my damaged engine with a BRAND NEW ENGINE, OR they buy back my WRX at pre damaged value...THAT IS THE RIGHT THING TO DO...PERIOD. My car now has this engine issue in its history...I will never be able to recoup this lost value on trade in or resale...all anyone has to do is check the service record and they'll clearly see that. For those members who think i'm trying to weasel into getting a new engine or new car...like I said...if this happened to you and your car...what would you do? Just take their "ohh, we put new oil and a new filter...and it drives great!" and be done with it? I maybe an OP, but momma didn't raise no fool! This whole episode has tested my patience and the belief that people will ultimately do the right thing...
First off yes I would drive it. Again most things you're you're probably over reacting to. The car was run down two quarts. That isn't enough to cause damage. Your oil not on the dipstick doesn't really matter either. If you're short one quart of oil it won't be on the dipstick. I have seen these things run with no issues on less then a quart of oil in the car. Hell I've even Seen someone who is no longer with us anymore ship a car with no oil. The car drove 20 min away from the dealer and the guy returned the next day another 20 min with zero oil in the car. Tech put fresh oil in the car and the customer never came back with an issue.

Again get all the stuff out of your head. Your car pulls like it did before this issue. You just don't think it feels as fast and that shaking in the wheel is the tires that need to be balanced that you never noticed before.

You keep blasting that you feel wronged and that there must be some sort of unseen damage just because you and 30 other people in this thread that has no clue about how a car actually operates believes. Being a tech I can tell you stop tweaking out. The oil issue was fixed. Move on.
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Old 12-08-2012, 02:34 PM   #62
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I know what I saw, and I know what I heard...I have pictures and video of a bone dry dipstick, and their service guy acknowledged the same. I also know my engine shutdown/failed b/c of this circumstance...in addition to how it drives now vs. pre oil change snafu state. IT DOES NOT DRIVE THE SAME ANYMORE...that means something is damaged. I am not trying to drag anyone's name through the mud. I am merely pointing out facts. I took the car to Bachman for an oil change...two days later, my engine died...therefore, responsibility falls on them. When I spoke with the service manager yesterday, she adamantly claimed, "IT ISN'T OUR FAULT! The oil filter seal failed, and that is a defective part...SOA is on the hook for that!" ...fine. Now I want someone to resolve this issue to my complete satisfaction. I love my car...I had all the faith in the world in Bachman to perform a simple oil change. For whatever reason, that didn't occur. I still love Subarus, and I have faith in Subaru the company to resolve this matter...and doing the right thing.

Also, my car has 49k miles on it...I baby this car...follow all routine maintenance...and then some...this isn't some 100k+ mile jalopy...this car is 3 yrs old with 49k miles!
Get it out of your head, your engine DID NOT DIE. If it was dead you would not be driving it. There is nothing to resolve. Your car drives and is operational. What is there to solve? Let me ask you this. What can they do to make it right to you? Put in a brand new engine?
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Old 12-08-2012, 03:15 PM   #63
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First off yes I would drive it. Again most things you're you're probably over reacting to. The car was run down two quarts. That isn't enough to cause damage. Your oil not on the dipstick doesn't really matter either. If you're short one quart of oil it won't be on the dipstick. I have seen these things run with no issues on less then a quart of oil in the car. Hell I've even Seen someone who is no longer with us anymore ship a car with no oil. The car drove 20 min away from the dealer and the guy returned the next day another 20 min with zero oil in the car. Tech put fresh oil in the car and the customer never came back with an issue.

Again get all the stuff out of your head. Your car pulls like it did before this issue. You just don't think it feels as fast and that shaking in the wheel is the tires that need to be balanced that you never noticed before.

You keep blasting that you feel wronged and that there must be some sort of unseen damage just because you and 30 other people in this thread that has no clue about how a car actually operates believes. Being a tech I can tell you stop tweaking out. The oil issue was fixed. Move on.
Agree completely. Plus since a Rep from Subaru is going to look at it (I know you disagree Spam, but IMHO - a person isn't going to blindly agree w/one of their dealers and put their own name to it. If something goes wrong down the road, it would fall on that Rep. not doing their job). As Suparu says above, the wheel balance/vibration/feel has nothing to do with it. Because you are mad, it's affecting your perception. Not that it's not understandable. I'd probably be the same way. Take a breath and see what next week brings?
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Old 12-08-2012, 03:17 PM   #64
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Get it out of your head, your engine DID NOT DIE. If it was dead you would not be driving it. There is nothing to resolve. Your car drives and is operational. What is there to solve? Let me ask you this. What can they do to make it right to you? Put in a brand new engine?
Supraru...I have nothing else to say to you b/c you are an idiot. If someone did this to your car, I'm SURE you would just take it and go about your merry way...before you tell other's what they should be doing...why don't you put yourself in their situation...!@#$

Yeah, my car's engine didn't DIE...but I know it ain't freakin the same anymore?! I know it doesn't drive like before?! "It still pulls fine..."??? ARE YOU AN IDIOT??!! SERIOUSLY!

...my car's value will never be the same b/c of this incident...period. I didn't spend 28k dollars for my car to have something like this ruin its value.

Last edited by db97; 12-08-2012 at 03:35 PM.
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Old 12-08-2012, 03:24 PM   #65
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Originally Posted by Knotsure View Post
Agree completely. Plus since a Rep from Subaru is going to look at it (I know you disagree Spam, but IMHO - a person isn't going to blindly agree w/one of their dealers and put their own name to it. If something goes wrong down the road, it would fall on that Rep. not doing their job). As Suparu says above, the wheel balance/vibration/feel has nothing to do with it. Because you are mad, it's affecting your perception. Not that it's not understandable. I'd probably be the same way. Take a breath and see what next week brings?
YES I AM VERY MAD...before people tell others what they should be doing...put themselves in that person's situation. I post on here b/c I need a forum to vent, and to hepefully get some valuable insight from other Subaru owners who have had stuff like this happen to them...i.e. learning that there really isn't some fail safe mechanism that shutsdown my engine if the oil pressure gets low...or that this is probably due to the previous seal that was left on the block during this oil change procedure...and not some nonsense about an oil seal failing (defective part)...this is why I'm posting.
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Old 12-08-2012, 03:42 PM   #66
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Your clutch being heavier and the shaking in the wheel have nothing to do with you're engine.

Question is, what exactly the noises were that you heard when it died. Because rod knock would be the normal noise when too low on oil, and adding oil won't fix that issue. My sister ran her Mini low on oil, I could hear the rods knocking (very light) so I checked the oil which was way too low. I added more knowing that it will only buy her maybe 1-2 weeks before it lets go. Once you hear rod knock, it's game over. Month later I had to swap the motor.

This is why I'm not sure what actually caused your car to "die". Because if it was oil starvation causing rod knock/ block seizing then adding oil wouldn't have fixed that. So I have a feeling your motor is fine and you are being paranoid (you have every reason to be). Rod knock doesn't go away, either it's knocking now or it's not.

If you want to prove that performance was hurt, jump on a dyno and see. But at the moment, it looks like your anger is clouding your analysis of the car. Good luck with everything though.

Last edited by LIQUIDSK8S; 12-08-2012 at 07:12 PM.
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Old 12-08-2012, 03:43 PM   #67
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Plain and simple if this were my car and it happened to me their handling of the situation would be unacceptable. I would worry day and night about "what if" Though I was not in your situation I had a similar issue with my previous car which was damaged and repaired quite poorly, the garage did not respond to my attempts at getting the matter resolved nor was my insurance company any help. I therefore GOT rid of the vehicle taking a 2k hit but at least now I can sleep better knowing that i won't have to deal with the issues that the car had post repairs. In the final analysis, you paid for the vehicle its your money, you have to make a choice as to what is an acceptable resolution of this issue, the opinions you are offered are just that and you must come to your own conclusions. I truly hope that this issue can be resolved to your satisfaction if not you may need to make a decision as to how much time you will dedicate to this matter and when to cut your losses. best of luck
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Old 12-08-2012, 04:23 PM   #68
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Originally Posted by aeoporta View Post
Plain and simple if this were my car and it happened to me their handling of the situation would be unacceptable. I would worry day and night about "what if" Though I was not in your situation I had a similar issue with my previous car which was damaged and repaired quite poorly, the garage did not respond to my attempts at getting the matter resolved nor was my insurance company any help. I therefore GOT rid of the vehicle taking a 2k hit but at least now I can sleep better knowing that i won't have to deal with the issues that the car had post repairs. In the final analysis, you paid for the vehicle its your money, you have to make a choice as to what is an acceptable resolution of this issue, the opinions you are offered are just that and you must come to your own conclusions. I truly hope that this issue can be resolved to your satisfaction if not you may need to make a decision as to how much time you will dedicate to this matter and when to cut your losses. best of luck
the sounds i heard were like heaving and grinding?? then the engine kinda lurched and i heard a banging sound?? ...then complete shutdown occurred. I tried to restart the car but it wouldn't?? my brother is a GM powertrain engineer...he's telling me regardless of whether or not the engine died...it was deprived of oil, the internals became damaged (sheer fact that smoke came out of the hood), and the engine completely shutdown. Pouring more oil and adding a new oil filter does not address this major incident. He also mentioned (like previous posters on this thread) that your engine's longevity has now been compromised. Without completely tearing down the engine to examine the extent of this damage, you cannot say with any degree of confidence or certainty that it is "ok, or it drives great" - that is absurd. At this point, the value of my car has changed for the negative...that I do know.
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Old 12-08-2012, 04:26 PM   #69
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Lol at the unrealistic expectations and the childish banter towards people who do know what they are talking about. People feel like they are entitled to something when they really aren't and that's the problem with society.
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Old 12-08-2012, 04:51 PM   #70
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Originally Posted by db97 View Post
Supraru...I have nothing else to say to you b/c you are an idiot. If someone did this to your car, I'm SURE you would just take it and go about your merry way...before you tell other's what they should be doing...why don't you put yourself in their situation...!@#$

Yeah, my car's engine didn't DIE...but I know it ain't freakin the same anymore?! I know it doesn't drive like before?! "It still pulls fine..."??? ARE YOU AN IDIOT??!! SERIOUSLY!

...my car's value will never be the same b/c of this incident...period. I didn't spend 28k dollars for my car to have something like this ruin its value.
Wait the over reacting guy has nothing to say to the level headed guy who knows what he's talking about? I'm telling you what will happen and how this will be handled. I am a certified subaru mechanic and work at a dealer. That would make my input correct and valid. Not some guy who's just pissed off trying to get a free engine.

Actually flash back my life to 2001 when I first bought my car. I believe it was the second oil change I did to my car I double gasketed my oil filter. Never checked to make sure the old one came off like my dad taught me when I was young. I put in my oil in my car and started it up and let it run. The way my driveway was it was on a slight hill towards the rear of the car so the oil ran all the way back to there before I noticed anything. Pretty much shut it off right before all the oil was out. Engine was still good when I swapped it out 6 years later.

Again you know it's not the same anymore? Do you have proof of this? Is there a cel on? You can claim it's not the same but clearly you're the type that is over reacting in this situation. The dealer did all it needs to do. Please explain how I am the idiot here.
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Old 12-08-2012, 04:57 PM   #71
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Originally Posted by db97 View Post
the sounds i heard were like heaving and grinding?? then the engine kinda lurched and i heard a banging sound?? ...then complete shutdown occurred. I tried to restart the car but it wouldn't?? my brother is a GM powertrain engineer...he's telling me regardless of whether or not the engine died...it was deprived of oil, the internals became damaged (sheer fact that smoke came out of the hood), and the engine completely shutdown. Pouring more oil and adding a new oil filter does not address this major incident. He also mentioned (like previous posters on this thread) that your engine's longevity has now been compromised. Without completely tearing down the engine to examine the extent of this damage, you cannot say with any degree of confidence or certainty that it is "ok, or it drives great" - that is absurd. At this point, the value of my car has changed for the negative...that I do know.
You do realize the white smoke coming from the hood was from the oil leaking onto the exhaust right. Again, blowing stuff out of proportion. Explain to me how it's compromising the longevity when there was still oil in the car. you do realize the engine only can cycle through a certain amount of oil at one time right? Dealer said there was two quarts in there, you had enough. Not so much to go to the track and race but enough.
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Old 12-08-2012, 04:59 PM   #72
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Originally Posted by blackfang View Post
Lol at the unrealistic expectations and the childish banter towards people who do know what they are talking about. People feel like they are entitled to something when they really aren't and that's the problem with society.
People always try to get stuff for free. Just like this guy trying to over think everything so he can be mad and argue with subaru for an engine. Just like everyone else who breaks their engine with mods on their car then returns it to stock to try and get it fixed under warranty for free. People are just scum balls.
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Old 12-08-2012, 05:01 PM   #73
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Originally Posted by aeoporta View Post
Plain and simple if this were my car and it happened to me their handling of the situation would be unacceptable. I would worry day and night about "what if" Though I was not in your situation I had a similar issue with my previous car which was damaged and repaired quite poorly, the garage did not respond to my attempts at getting the matter resolved nor was my insurance company any help. I therefore GOT rid of the vehicle taking a 2k hit but at least now I can sleep better knowing that i won't have to deal with the issues that the car had post repairs. In the final analysis, you paid for the vehicle its your money, you have to make a choice as to what is an acceptable resolution of this issue, the opinions you are offered are just that and you must come to your own conclusions. I truly hope that this issue can be resolved to your satisfaction if not you may need to make a decision as to how much time you will dedicate to this matter and when to cut your losses. best of luck
So what you're saying is subaru should replace the engine because the OP is worried? lol. That's not how it works.
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Old 12-08-2012, 05:29 PM   #74
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no what I am saying is irrespective of if there is something mechanically wrong with the vehicle, he should proceed in a manner which alleviates his concerns. he will also have to decide if he will fight what the dealership has asserted or give up. He must also decide how much time to invest in this process and if he will keep the vehicle or sell it off if for nothing else but piece of mind.
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Old 12-08-2012, 07:02 PM   #75
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I commented to this thread because I thought the OP was looking for input/suggestions/previous experiences/knowledge. I now believe that the OP is so angry that the situation is bubbling over in his head. I get the anger - whether the prob. was caused by an improper oil change or a failed part. I also now realize that the OP is only looking for validation of his opinion and anger. So, this is where I stop sharing. Except 1 tidbit, the OP should pay more attention to the actual technicians and dealer service folks that have contributed. Their replies have good/valid info.
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