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Old 03-28-2012, 08:51 PM   #1
79letour
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Subaru Stars 2012 Impreza Door Moisture Thread

I figured there are enoigh of us to start a thread.
Got my car back today from another stay at the stealership. They said its normal.
I know a few of us have contacted SOA aboit this and have been lied to and told "we haven't had any other complaints about this issue".
I spoke to Desire' , who all have yall spoken to at SOA? Im thinking we should all ask for Desire', maybe they will catch on that we have a concensus with other owners.
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Last edited by 79letour; 03-28-2012 at 09:10 PM.
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Old 03-29-2012, 01:37 AM   #2
SleepNMnky
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I too have an issue with moisture in my doors... here are all my comments from the other thread... 79letour is clearly familiar with all of this, but I posted all the prior comments for any new visitors that happen upon this thread.

Quote:
Originally Posted by STEye
Originally Posted by ST Eye

Yeah, all I hear is people complaining that when they wash their car, the windows will be wet if they roll them down and then up? Am I right?
Quote:
Originally Posted by SleepNMnky View Post
Yes, but it stays wet for several hours, mine for almost 48 hrs. I don't hear any sloshing around but the doors do retain moisture. On below freezing days, even if there is no snow in the car, if there's moisture in the door still I have had my windows frozen shut until about 25 minutes into the drive as a result. Luckily it hasn't been a bad winter here so I will just get it checked out at my 1st oil change. Some people have said they can hear water sloshing around & some have said when they open their doors after a rain, pools of water come pouring out of the drain holes on the bottom of the doors.
Quote:
Originally Posted by SleepNMnky View Post
Mine seems to be slowly resolving itself. The amount of water pouring out wasn't huge for me. But in the winter when it was below freezing, my windows would be frozen shut as a result of what was IN the door, not ON the window. It was really frustrating. Having my dealer look into it & document it Friday.
Quote:
Originally Posted by SleepNMnky View Post
So, went in for my first oil change today & I mentioned I'm unhappy with my fuel economy. I spoke with the GM of the dealership as well as the Service Manager.

As for the moisture in the door they found the door dry & said it could be the felt that doesn't dry properly. Come to find out that they didn't use a hose & wet the car before looking at it to try to replicate the issue. The Service Manager wasn't happy when he heard that. He said to stop in a day after the next rain so he can see how much moisture is retained in the door, felt, mechanics of the door, looking for condensation, etc. in the meantime he's calling SOA today to elevate this & see if there's any other instances reported, which I know from this forum there are. He's going to be calling me back today with their response.

So, it appears the techs at my dealership are quick to say they can't replicate, it's "normal" but as soon as I complained the GM & Service Manager handled everything & will be following up with me.
Quote:
Originally Posted by SleepNMnky View Post
Wait until you hear this one... SOA finally called back my dealership regarding the moisture in the doors/windows & the service manager asked me if I took my car through a commercial car wash or if I hand washed my car. When I told him I've taken it to a car wash he said SOA has advised him that the clear coat rinse & waxes that car washes use build up on the felt strips preventing them from drying & causing the windows to streak for days after a car wash when rolling the windows up & down. I laughed at that one, considering I first noticed it early in the winter after just taking delivery & not having washed the car yet. Is SOA to expect that we don't take our cars through a car wash ever?!?! SOA also said they ran my VIN# & there are no related issues based on that & no other customers had documented this with SOA yet... which we know is a lie since 79letour has. My dealer said he's going to order new felt strips & replace those to see if it resolves the issue.

Hopefully this is a fix. I'm not concerned about streaking windows, but based on the behavior in the winter when it was below freezing, I can gather that there is moisture in the door/mechanics as well (not a pool of frozen solid water folks, I'm not implying that). Interestingly enough, I've noticed this is an issue for the front doors only, not the rear. Over time it seems to be resolving itself slowly, but not completely. No water pouring out the door, but when opening the door after a good rain, the rubber seal peels away from the door with funny sticking noise & sometimes there is a puddle on the sill of the door from under the weep holes. This should be draining completely out the car, not sitting on that ledge.

I'll let you guys now what it's like after the felt strips have been replaced, even though I'm skeptical.
Quote:
Originally Posted by ST Eye
People should realize that your door is designed to have water go inside. It is not designed to be water tight. That is why they have the weeping holes. A good test would be to fill the door and let it sit for a day or two and see what happens then.
Quote:
Originally Posted by 79letour
I still need to get pics of the white milfew stains on the door sills of my cvt base model loaner. The mbp really makes it visible.
Quote:
Originally Posted by SleepNMnky
Mine gathers puddles in the sill of the door that sits there for days. On the driver side I wipe it off when I notice it, but the passenger side I have rings as well from sitting puddles.
Quote:
Originally Posted by SleepNMnky View Post
Mine isn't sloshing around or pouring out when I open the door anymore. That's improved over time. But on the sill under the weep holes it's leaving a puddle. Much better than before. I think the felt strips being replaced will help with the wet windows for days after a rain, but something isn't right in the drainage as well. It really isn't a HUGE problem for me, but it's not "normal" as Subaru insists it is.

Luckily my Service Manager is amazing & they're bending over backwards for me since the service rep who checked my car in was dismissive & rude (on more than one occasion) & I complained. So... they're actively trying to win me over at the dealership & keep me there as there's 2 major Subie dealers in my area. My salesman is a very good friend & my advocate. All of that helps. But they're quick to tell SOA their explanation is crap, sounds like some dealerships just end it after SOA provides their response.
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Old 03-29-2012, 11:03 AM   #3
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My dealer said they couldnt replicate it. Picked up the car last night. I'm going crazy with my squeaky seat. So next weekend I'm driving AN HOUR AND A HALF to a different dealer to see about getting my $20,000 car to not have these issues. I bet a Kia doesnt have a seat that sounds like a motel room mattress and doors that don't turn into water retention devices.
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Old 03-29-2012, 01:58 PM   #4
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Quote:
Originally Posted by 79letour View Post
My dealer said they couldnt replicate it. Picked up the car last night. I'm going crazy with my squeaky seat. So next weekend I'm driving AN HOUR AND A HALF to a different dealer to see about getting my $20,000 car to not have these issues. I bet a Kia doesnt have a seat that sounds like a motel room mattress and doors that don't turn into water retention devices.
No, you just can't hear over the other noises a KIA normally makes!
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Old 03-29-2012, 02:07 PM   #5
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I seldom ever open my windows as I'm kind of anal about dust but anyways my car was frosted over slightly in the morning, the windows were clear of frost and I couldn't open my window. Would this be from moisture accumulating in the door? I do notice that swooshing sound when I open and close my windows though, I had always thought it from the sound insulation material in the door.
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Old 03-29-2012, 02:09 PM   #6
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All I can say is call SOA and ask for Desire'. Say your buddy Charles has the same problem.
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Old 03-29-2012, 02:24 PM   #7
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Quote:
Originally Posted by 79letour View Post
All I can say is call SOA and ask for Desire'. Say your buddy Charles has the same problem.
Is it a toll free number? I think I will point this out to my dealership first and call SOC first. But if I do call SOA I'm make sure to mention it.
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Old 03-29-2012, 03:10 PM   #8
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I just want them to quit telling lies. "no one else has reported this problem"...
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Old 03-29-2012, 03:14 PM   #9
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Just wanted to throw my hat into the ring as having this problem. It is the worst after a heavy rain or going through the car wash, but noticeable even with light stuff.

In the winter time I had all 4 windows freeze shut in a closed garage after it rained during the day and dropped to about 15F at night.

Dealership said that all the others were like it, so it was "normal". One person jokingly said don't wash the car. :/
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Old 03-29-2012, 09:41 PM   #10
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I hope enough folks that have issue with this take action and vocalize their dissatisfaction to SOA. As much as I hate hondas lineup at the moment, I bet they don't have this going on. This makes me wanna go test drive a bunch of cars...
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Old 03-30-2012, 12:28 AM   #11
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Quote:
Originally Posted by 79letour View Post
I hope enough folks that have issue with this take action and vocalize their dissatisfaction to SOA. As much as I hate hondas lineup at the moment, I bet they don't have this going on. This makes me wanna go test drive a bunch of cars...
Honda has the whole ugly factor going on with their cars this year.
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Old 03-30-2012, 12:49 AM   #12
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My doors fill with water after a good rain. Seems like mainly the front doors and I notice the weep hole pissing like a race horse right after I open the door first thing in the morning after a good rain overnight.

I noticed today the on level ground at least the draining was less / none at all compared to parking on a slight incline (front end up) after a good drenching.

I do notice the drops of water on the sill of the door but all in all not really a worry to me.

I don't open my windows often but I have noticed moisture on the insides of my windows several times, front worse than backs. I'll be keeping an eye on this.

I imagine in the summer it will evaporate pretty quickly but frozen shut windows in the winter seems like a total design fail for an AWD! Haven't had that yet but wow, that would suck!
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Old 03-30-2012, 11:40 AM   #13
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Quote:
Originally Posted by seaflipper View Post
My doors fill with water after a good rain. Seems like mainly the front doors and I notice the weep hole pissing like a race horse right after I open the door first thing in the morning after a good rain overnight.

I noticed today the on level ground at least the draining was less / none at all compared to parking on a slight incline (front end up) after a good drenching.

I do notice the drops of water on the sill of the door but all in all not really a worry to me.

I don't open my windows often but I have noticed moisture on the insides of my windows several times, front worse than backs. I'll be keeping an eye on this.

I imagine in the summer it will evaporate pretty quickly but frozen shut windows in the winter seems like a total design fail for an AWD! Haven't had that yet but wow, that would suck!
I notice that when it rains out, especially at night, my rear passenger windows fog up really bad, which seems odd. I think somehow condensation or water is getting into my car from this issue?
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Old 03-30-2012, 12:40 PM   #14
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I definitely agree, this is a problem. I agree the doors should not be watertight, and the water flowing into the door through the felt is perfectly acceptable.

What is NOT acceptable is that the water is trapped inside the door until you open the door and it all drains out. The youtube video on this demonstrates it perfectly what I and it seems other experience.

You wash the car, it rains, or pour water over the felt, and nothing drains out the bottom at all until you open the door.

This cannot be good.
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Old 03-30-2012, 12:44 PM   #15
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Here in the Florida humidity, the windows fog up worse than any car I've ever owned and that includes obver twenty aircooled VW's.
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Old 03-30-2012, 12:58 PM   #16
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Quote:
Originally Posted by Xafen View Post
I definitely agree, this is a problem. I agree the doors should not be watertight, and the water flowing into the door through the felt is perfectly acceptable.

What is NOT acceptable is that the water is trapped inside the door until you open the door and it all drains out. The youtube video on this demonstrates it perfectly what I and it seems other experience.

You wash the car, it rains, or pour water over the felt, and nothing drains out the bottom at all until you open the door.

This cannot be good.
Do you have the link to the youtube video? I would like to see it. The rear passenger windows fog up so bad that I can't see out of them.
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Old 03-30-2012, 01:17 PM   #17
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I doubt its an issue for more recent models. I've had that issue ever since I had my car in '03. Wash the car, park it in the garage, happen to roll down the window the next day(s) and there you go, big steaks of water. Always pegged it as a non-issue and just wiped it away if I saw it.
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Old 03-30-2012, 01:25 PM   #18
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Well as the owners of new cars some of us don't accept this and would like SOA to take note.
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Old 03-30-2012, 01:33 PM   #19
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I find it hard to believe that any car, new or old, would not have their windows steak after a carwash or rain. On some cars it may just happen to be worse than other cars but nonetheless... it will still happen.
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Old 03-30-2012, 08:19 PM   #20
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It's not the windows streaking after a car wash that has most of us riled up. It's the fact that the inside of the doors stays wet for a long time, for me it has been up to 48 hours before the windows don't streak after a wash.

Also, the water not draining out of the door until you open the door. Here's the video link demonstrating this perfectly.

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Old 03-31-2012, 12:59 AM   #21
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Quote:
Originally Posted by Xafen View Post
It's not the windows streaking after a car wash that has most of us riled up. It's the fact that the inside of the doors stays wet for a long time, for me it has been up to 48 hours before the windows don't streak after a wash.

Also, the water not draining out of the door until you open the door. Here's the video link demonstrating this perfectly.

2012 Subaru Impreza. Water Trapped In Door - YouTube
I've never noticed that, I'll keep an eye out the next time it rains.
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Old 03-31-2012, 10:26 AM   #22
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I'm emailing a link to that youtube video to Desire'.
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Old 03-31-2012, 10:50 AM   #23
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does everyone who has a impreza have this problem or is it random?
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Old 04-01-2012, 12:59 PM   #24
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I haven't seemed to notice it yet but I do have an issue with my rear windows fogging up like crazy when it rains even when I have the heat on.
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Old 04-01-2012, 08:00 PM   #25
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Quote:
Originally Posted by seaflipper View Post
My doors fill with water after a good rain. Seems like mainly the front doors and I notice the weep hole pissing like a race horse right after I open the door first thing in the morning after a good rain overnight.

I noticed today the on level ground at least the draining was less / none at all compared to parking on a slight incline (front end up) after a good drenching.

I do notice the drops of water on the sill of the door but all in all not really a worry to me.

I don't open my windows often but I have noticed moisture on the insides of my windows several times, front worse than backs. I'll be keeping an eye on this.

I imagine in the summer it will evaporate pretty quickly but frozen shut windows in the winter seems like a total design fail for an AWD! Haven't had that yet but wow, that would suck!
Very interesting observation. When I had taken the video of the water draining out the weeping holes it was parked on a decent incline. I have not tried to do it on a level surface.
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