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Old 12-16-2012, 03:32 AM   #1
GreenDesignGuy
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Default Brand New 2013 XV Crosstrek...Already a problem...

Hello,
Just purchased a 2013 XV Crosstrek Limited and brought it home today. The car was great until I took it out this evening just to drive it, being a new car and all. It was at this point in time that my wife and I noticed a repetitive clicking/slapping sound coming from the drivers side of the car. I think it sounds like it is coming from the front drivers side, my wife could not tell front or back. In any case, the sound is non existent until we hit about 25-30 mph, at which time it starts up. The sound proceeds to get louder (not faster), the faster that we go. But, at some points at higher speeds and at the loudest, it seems to flutter click/slap very loudly, but then returns back to its same loud repetition. Any thoughts on what the problem could be? Should I be worried? We are going to have to wait a couple of days to get it back to the dealer. I will do my best to answer any questions and thanks in advance.

PS. The vehicle is awesome otherwise, but this issue is kind of taking some the luster off.
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Old 12-16-2012, 09:27 AM   #2
Charlie-III
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Silver Sleeper Wagon

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Since you say the sound volume changes with speed but not the frequency, I would say to check for a loose cover or shield. Check under the vehicle and in the engine compartment.

If the frequency changed with speed or RPM then you look at the engine or drivetrain.
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Old 12-16-2012, 11:40 AM   #3
GreenDesignGuy
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Thank you for the suggestion. Are there any particular areas/shields at which I should be looking? The reason I ask is that is one of the first things that I did, but I could not see/feel anything that could be causing the problem.

One other question, after looking some online I found a couple of videos that kind of sound like it, but not completely, and I did not know if either of them could explain what I am describing. One was an issue with the timing belt (a tension issue), and the other dealt with a valve issue and a potential adjustment needed there.

Again, I appreciate anyone's thoughts on this and thanks in advance.
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Old 12-16-2012, 11:43 AM   #4
rhino6303
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05 Legacy GT RBP

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Take it to the dealer while you have a warranty.
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Old 12-16-2012, 11:49 AM   #5
GreenDesignGuy
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I plan on it, but we can't get there for a few days so my major concern is it anything that I should keep it off the road as much as possible until I can get it to the dealer.
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Old 12-16-2012, 04:05 PM   #6
BrysImpreza
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Have your wife follow you in her car, have her look underneath the car as you get up to speed, I'm guessing with all the cladding you have on the XV there's a loose piece of the undercarriage up front, I had that happen on my 97 and 04, just needed a new clip, a zip-tie worked in a pinch.
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Old 12-16-2012, 04:17 PM   #7
Charlie-III
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Quote:
Originally Posted by GreenDesignGuy View Post
Thank you for the suggestion. Are there any particular areas/shields at which I should be looking? The reason I ask is that is one of the first things that I did, but I could not see/feel anything that could be causing the problem.

One other question, after looking some online I found a couple of videos that kind of sound like it, but not completely, and I did not know if either of them could explain what I am describing. One was an issue with the timing belt (a tension issue), and the other dealt with a valve issue and a potential adjustment needed there.

Again, I appreciate anyone's thoughts on this and thanks in advance.
I don't know the vehicle.....as I stated, since it's a vehicle speed related issue (vs. engine speed related), I would rule out:
Engine
Trans
Tires
Drivetrain

I would look for a loose piece of bodywork, bottom shield, etc.
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Old 12-16-2012, 06:40 PM   #8
Counterfit
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There are things that run at vehicle speed in the drivetrain, such as the axles and tires. But since this sound doesn't appear until 25-30,it's probably a lose thing.
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Old 12-16-2012, 09:32 PM   #9
t3hWIT
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Have a peek underneath and make sure you don't have a plastic bag or something caught and wrapped around your driveshaft or axles. I've come across that a couple times.

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Old 12-17-2012, 10:05 AM   #10
Charlie-III
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Silver Sleeper Wagon

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Quote:
Originally Posted by Counterfit View Post
There are things that run at vehicle speed in the drivetrain, such as the axles and tires. But since this sound doesn't appear until 25-30,it's probably a lose thing.
Yes, but you missed the key point, the "sound" gets LOUDER but does not change frequency, this rules out tires (rock in the tread, bad tread, etc.), axles & driveshaft, brake backing plates (getting hit by a rotor), etc.

Thus it's a speed issue, likely ruling out engine, trans, axles, tires, etc.

That's why I'm leaning to a shield/cover, fender liner, maybe even trim on the outside.
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Old 12-17-2012, 11:24 AM   #11
Counterfit
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Old 12-17-2012, 02:01 PM   #12
Patrick Olsen
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QuickSilver Metallic

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I haven't had a brand new car with a brand new car warranty since 1998. If I did, though, I would take it to the dealer in a heartbeat. I'm all for working on your own car whenever possible, but with a car that's fresh off the lot you shouldn't have to do a damn thing to it. Make the dealership find the problem and resolve it.
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Old 12-17-2012, 03:28 PM   #13
Charlie-III
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Silver Sleeper Wagon

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Quote:
Originally Posted by Patrick Olsen View Post
I haven't had a brand new car with a brand new car warranty since 1998. If I did, though, I would take it to the dealer in a heartbeat. I'm all for working on your own car whenever possible, but with a car that's fresh off the lot you shouldn't have to do a damn thing to it. Make the dealership find the problem and resolve it.
Part of me agrees 100%.
Part of me says, "Do I want a shop guy "under the gun" to work on my car???"

I may know about cars than the "shop guy" in general. Thus, look to see a "stupid issue" then maybe have the shop fix what I find.

Then it's documented and covered down the road.
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