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Old 01-03-2013, 08:34 PM   #1
dan5505
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Default How does your Axxess ASWC behave?

Hi guys,

I installed one of the Axxess ASWC in my 2013 WRX with a Pioneer AVH-X3500BHS. The head unit isn't bad, but I am unhappy with how my steering wheel controls are functioning. The phone buttons seem to have little function and are mostly useless.

The push to talk button does nothing. The off hook button will place a call, but only after going into the phone menu on the head unit and selecting a contact. The off hook button will end a call.

This doesn't seem right. The stock head unit had better hands free phone functionality than this.

How does your head unit behave? Please post your model number with your response. Your responses may help with reporting these issues to the manufacturers.

Thanks!
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Old 01-03-2013, 11:52 PM   #2
sabregen
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not sure. i just received my AWSC today but I don't have the JVC Arsenal or the rest of my parts yet. I certainly am hoping it retains all of the original HU functionality.
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Old 01-04-2013, 09:15 AM   #3
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In reference to your "Phone" buttons, did you get the harness form David Carter (SVXDC) and/or add the 3 extra wires needed for steering wheel phone control with the ASWC?


This topic has been covered several times. Here was my original post from whem the 2011s were released. You have to follow the top two links for the backstory.

Quote:
Originally Posted by phenryiv1 View Post
In several past threads, I had inquired as to whether the Metra ASWC can be re-programmed to maintain the full OEM functionality of the SWCs. Past reports were indicating that not all of the buttons would function as OEM. All of the buttons would still function, but they might not follow the OEM functions in all modes. For me, this change in SWC function was a reasin to consider NOT upgrading the stereo to aftermarket (though eventually, the crappy sound pushed me over the edge). I know that a lot of other people have posted about a similar apprehension, so I wanted to post up about my successful install with full OEM SWC function using the ASWC and the Clarion CX609. BE AWARE: OTHER STEREOS MIGHT NOT HAVE THE SAME FUNCTION!!!

Old discussion threads:

http://forums.nasioc.com/forums/show....php?t=2108660

http://forums.nasioc.com/forums/show....php?t=2113615

Here is a Cliff's Notes of the threads/issue:



-and-



For me, this was a huge issue, so I was going to leave the preset skip buttons as they are set by default, and was going to use one of the BT buttons as a track skip function. Not perfect, but an acceptable compromise.

Fast forward to today when I installed my Clarion CX609 and the ASWC...


There was a really GOOD surprise: The ASWC works 99% like it did with the stock stereo. The even better part: The 1% difference is for the better!

That is right- the ASWC controls the stereo presets in the same manner as it did with the stock stereo, and unlike what was reported with some other brands, the ^V arrows control file skip when in USB mode- not folder jump, which is what it does with some other brands of stereos. I went back and checked a CD and the same thing applise- full OEM SWC functionality! I have not checked it on iPod (my iPod is a Shuffle), but on the CD, Tuner, and USB, it does exactly what I wanted it to do,which is to follow OEM function.

And the bonus: While the stock stereo cannot be turned on from the SWCs, wih the ASWC, the Clarion CX609 can be turned on or off from the SWCs using the "Mode" button!

As for the sound, even with absolutely no fiddling with the tone controls, the radio sound is so much better then the OEM sound that it is not even fair to compare the 2. Radio reception seems to be the same, and USB sound is just about equal. It is actually better than it was with the stock stereo, but part of that is because the tone settings on the stocker were set up to make the tuner suck less, which made the CD/USB function sound too bass-y AND too bright. WIth the flat EQ of the CX609, I don't have that over-compensated sound curve to deal with- different functions sound the same.

So the take-home message is that while not all aftermarket stereos will work this way, the (now discontinued) Clarion CX609 DOES maintain the full factory SWC audio functions when used with the ASWC.

I have not tried the BT functions (though I did add the extra ASWC wires to the adapter harness, as recommended by SVXdc), so I will report back on that once I add the BT mic.

And a discussion regarding Pioneer:

http://forums.nasioc.com/forums/show....php?t=2429937

See Post #7.
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Old 01-04-2013, 04:19 PM   #4
SVXdc
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Dan did order a harness and ASWC from me. The issue he's having is not related to the tune/seek buttons -- he's asking strictly about the phone/Bluetooth buttons (Off-hook, On-hook, and Push-To-Talk/Voice Recognition).

Very few Pioneer HU models accept a command corresponding to the PTT/VR button. People with most Pioneer HUs opt to program that button to send the mute/attenuate command.

This morning I've just learned from Metra's tech support that the latest Pioneer AVH-X models somehow changed the way they use the SWC phone commands as compared to previous Pioneer models. Metra's latest firmware, version 3.09 (2.29 for older hardware), supposedly addresses that issue.

I say "supposedly," because I sent dan5505 an ASWC that I updated to 3.09. So I don't know if the HU's behavior he's experiencing with the on/off-hook buttons is the best that his Pioneer can do, or if that means Metra still needs to tweak their firmware. It might actually mean that Pioneer needs to update the HU's firmware (don't hold your breath waiting for that).

Complicating the issue is that Metra's "WebXXpress Updater" program (which checks whether newer firmware is available) has a bug that appeared around the first of the year, preventing it from loading new updates onto your computer. Their TS rep told me that 3.09/2.29 (released 11/21/2012) is still the latest ASWC version available.

On top of that, many of Metra's staff will probably be in Las Vegas over the next week for CES, so that could delay fixes on both issues.
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Old 01-05-2013, 01:22 AM   #5
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More potentially bad news about the AVH-X3500BHS. I ran across a review on Amazon by a 2012 Outback owner who wrote in part...

Quote:
the satellite tuner wasn't working, so i exchanged it, still wouldn't work. Finally got in touch with pioneer tech support today [1/2/2013] and they asked if i had steering wheel controls hooked up, i said yes, they said that was the problem. For some reason the steering wheel control adapters cause a conflict with the satellite tuner and won't allow it to work
If that's really true, I hope Pioneer comes up with a fix.

ADDED: I've had other people with the AVH-X3500BHS and other AVH-X.. models tell me they don't have that issue.

Last edited by SVXdc; 02-11-2013 at 12:55 AM.
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Old 01-05-2013, 01:41 AM   #6
dan5505
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Yes, SVXdc is correct. The problem I am having is mostly just the off hook, on hook , and push to talk buttons. As listed in the above posts, it seems to be a common problem that the pioneers do not behave as the OEM head unit did.

In my opinion, degrading the functionality beyond the stock head unit is a failure. I am not sure if this failure lies with Pioneer or Metra. I guess it depends on what commands the Pioneer head unit is designed to accept on the remote control port.

The Pioneer AVH-X3500BHS has a decent voice command menu. It can be accessed by long pressing the middle button on the left of the receiver. To me, this action should be associated with the PTT button. Additionally, I feel the off hook button should at least bring up the contacts menu or the voice command menu.

Also, I installed the Sirius/XM radio adapter SXV200V1 with no issues.
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Old 01-05-2013, 02:28 AM   #7
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sorry for being off topic, but I been trying to reach ae64.com and emailed 96svx.dc "at" gmail "dot" com twice, pm'd SVXdc at iwsti, no responses, trying to order 20 pin foward harness.
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Old 01-07-2013, 07:39 PM   #8
Ricky_D
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Same issue here... having an Axxess ASWC in my 2013 WRX with a Pioneer AVH-X5500.
Steering wheel BT controls are not functioning correctly.

Can we reprogram the button manually through ASWC and make the BT buttons to behave normally?
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Old 01-07-2013, 08:13 PM   #9
11SubieWRX4D
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nope, its Pioneer's limited function that is to blame.
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Old 01-07-2013, 08:45 PM   #10
dan5505
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After thinking about this further, the off hook and on hook are working how they should. The phone button that is driving me nuts is the push to talk button that does nothing. My head unit has a decent voice activation menu and I would like to use it hands free.

I have an email out to Pioneer customer support to try to get more details on what the head unit can accept. If they tell me it can accept input to get to that menu, I'll contact Metra. I'm thinking this is a bug on Pioneer's end. I bet they could release a firmware upgrade that lets us get to that menu.

The other thing that is driving me nuts is the mode button and forward track. They work, but only once out of every 3 or 4 button presses. Its just these two buttons. All connections are good and have been checked on the multi-meter. The buttons registered fine on the factory receiver. I think this one may be an issue with the metra adapter. It is either not registering my button input reliably, or it is not sending the signal reliably.

Ricky_D, does your mode button and forward track work well?
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Old 01-08-2013, 08:29 PM   #11
dan5505
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Here is the response I got after inquiring about the remote port input values.

Quote:
The information you have requested is not available to the public. Also, you should be aware that "Voice Command" feature, of this product does not function in the same way as "Push To Talk". "

Push To Talk" or PTT is not available in Pioneer products.


Sincerely,


Mike
Customer Service Representative
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Old 01-09-2013, 12:50 PM   #12
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Quote:
Originally Posted by dan5505 View Post
Here is the response I got after inquiring about the remote port input values.
useless response from Pioneer.
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Old 01-09-2013, 06:43 PM   #13
dan5505
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I emailed him back a couple times and eventually I got this:

Quote:
Voice Command is a feature of the AVH-X3500BHS. Please contact your adapter manufacturer if you find this feature is not active from your steering wheel.


Sincerely,


Mike
Customer Service Representative
So, I'm going to forward this to Metra customer service.
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Old 01-09-2013, 06:49 PM   #14
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Quote:
Originally Posted by dan5505 View Post
I emailed him back a couple times and eventually I got this:

So, I'm going to forward this to Metra customer service.
Sweet...I just bought the same unit and I wanna see if I can get the steering wheel controls to work like they should
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Old 01-09-2013, 06:50 PM   #15
BucketRX
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I had the axxess installed in my 2011 with the bluetooth buttons. The shop was able to get the push to talk to work, but the hang up and pickup were used for something else. I installed it in my 2013 this week and they no longer work, so I will be doing some investigation this weekend, hoping to get it going again. I have a pioneer avic x920bt
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Old 01-09-2013, 06:51 PM   #16
dan5505
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Quote:
Originally Posted by BucketRX View Post
I had the axxess installed in my 2011 with the bluetooth buttons. The shop was able to get the push to talk to work, but the hang up and pickup were used for something else. I installed it in my 2013 this week and they no longer work, so I will be doing some investigation this weekend, hoping to get it going again. I have a pioneer avic x920bt
That is good info. Maybe it has something to do with the 2013 models. I will include this in my email to Metra.
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Old 01-09-2013, 06:54 PM   #17
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I have the same issue with my AVH-X5500 and 2013 wrx
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Old 01-09-2013, 07:03 PM   #18
dan5505
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Quote:
Originally Posted by Ricky_D View Post
I have the same issue with my AVH-X5500 and 2013 wrx
Just to clarify, you mean the mode button and forward track button not working reliably?
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Old 01-09-2013, 07:07 PM   #19
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Quote:
Originally Posted by dan5505 View Post
Just to clarify, you mean the mode button and forward track button not working reliably?
The volume, mode and track change buttons are working fine... but all the BT buttons are working incorrectly.

http://www.quebecacoustic.com

Last edited by Ricky_D; 01-17-2013 at 09:41 AM.
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Old 01-09-2013, 11:43 PM   #20
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The SWC resistors in 2012-2013 Impreza, WRX, and STI are all still the same as 2011 models (in cars with audio and phone buttons).

When you first install an ASWC with a Pioneer (or when you reset the ASWC), it defaults to assigning the Subaru's phone/BT buttons to do preset-up, preset-down, and mute. To assign those buttons to do phone functions, you must use manual programming or a new "shortcut" step that Metra added in an April 2012 firmware update (version 3.07/2.27). Download their vehicle-specific guide for details on the shortcut.
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Old 01-11-2013, 09:48 PM   #21
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Has anybody had luck accessing the voice command menu with the PAC module?
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Old 03-07-2013, 07:33 PM   #22
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Subscribed
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Old 03-07-2013, 07:37 PM   #23
dan5505
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No major updates on my end. Since my forward track button is dead, I ended up programming reverse track as forward track. I programmed my dead voice command button to run through my xm presets.

I'm still curious if anyone has had any success with the pac module. I may end up buying one out of curiosity.
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Old 03-23-2013, 10:24 PM   #24
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UPDATE!!!

I swapped my original ASWC with a replacement one. My mode button and forward track are functioning fine now. If anyone else is having trouble with buttons occasionally working, you may have a faulty unit.
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Old 03-24-2013, 11:06 AM   #25
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Metra released the ASwc-1 recently. Which has new firmware and the ability to work with new vehicles, at least that's what metro told my installers.
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