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Old 02-13-2013, 10:00 PM   #1
psi-ops
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Default my horror story of purchasing a used 09 wrx

I thought I'd share this experience with you all, especially for those around MD/VA. I bought a 2009 wrx with 62k on it, paid about 19k for it, all seemed well, the clutch was a bit firmer than I was used to on my old car, but the dealer (Miller Toyota of Manassas VA) said it had a brand new upgraded clutch. right there I should have, and almost did end the deal. it turns out that the place that did it (d-tuning of Manassas VA) screwed up this job so badly that I had to replace the clutch master and slave cylinder, the clutch itself, flywheel, throw-out bearing, AND the entire transmission, as it had some gnarly grooves in the input shaft, which is part of the trans. case. on top of that I had the clutch pedal creak pop up (result of the stiff clutch) and the pedal assembly needed replacing. total cost wound up being about 7,000 dollars. I could have bought a brand spankin new 2013 with the fender flares for the price i paid now. Miller Toyota pretty much told me go ___ myself, and wont talk to me. However, Russel Subaru of Maryland, and Subaru of America heard my story and cut me a HUGE break. 1,000 off from SoA, and about 1,200 off from the dealership itself, plus a free loaner vehicle during the work. Everyone at Russel and SoA has been amazing, they are good people over there. The tech even gave me advice on changing the clutch more easily myself when I was considering doing it on my own (i built my own 2.3turbo mustang engine and converted it from auto to 5 speed, so this is right up my alley) I ultimately just let them do it since i needed the pedal assembly fixed as well, and all the work would be under warranty. it's a good thing too because I would have got the trans out, seen the input shaft and put a wrench through the wall Anyways long story short. DON'T BUY A MODIFIED USED CAR.

on a side note this thing drives like a champ now and i love it.

EDIT: all this was replaced within 2-3 months of having the car, and Miller Toyota won't do anything, and never called me back when they said they would. I was nothing but kind to them, never shouted, got nasty in any way, just asked them to make good in a f****d up car, but no dice. They wouldn't even send me home with a full tank when I bought it. Stay far away from them.
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Old 02-14-2013, 07:45 AM   #2
tonytwopiece
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Honestly I read through and searched this site maticulously before I bought mine. If I hadn't, I wouldn't have known what to look for.

I almost made the same mistake on a 2007 wrx.
But I didn't like much about it so I turned it down.

Be glad you have experience in the mechanical aspect of it.
I'd imagine not knowing what to look for/feel is a bad idea.

Nice write-up.

Hope everything works for you.
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Old 02-14-2013, 08:21 AM   #3
PhotoREX
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Could of bought a 04-07 STi with less than 50k from the forums on here mint condition for cheaper than that. But regardless, glad it's fixed now and you're happy! Subaru love!
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Old 02-14-2013, 08:42 AM   #4
subieguy87
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Quote:
Originally Posted by tonytwopiece View Post
Honestly I read through and searched this site meticulously before I bought mine. If I hadn't, I wouldn't have known what to look for.

I almost made the same mistake on a 2007 wrx.
But I didn't like much about it so I turned it down.

Be glad you have experience in the mechanical aspect of it.
I'd imagine not knowing what to look for/feel is a bad idea.

Nice write-up.

Hope everything works for you.
fixed
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Old 02-14-2013, 10:01 AM   #5
nhmtns
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Old 02-14-2013, 10:15 AM   #6
Beau M
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Bummer man, nothing hurts worse than a new car deal gone bad

On a side note, I have a 2.3T mustang also. Are you on Turboford?
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Old 02-14-2013, 11:27 AM   #7
Adrian8
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Sorry about all your problems..what a nightmare..live and learn. I posted on another thread about buying these Subies that have been modded.. in other words "screwed with". The buyer might very well end up being screwed. Then to do something to a new car under warranty that voids the engine/drive train warranty the owner better have deep pockets.
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Old 02-14-2013, 11:36 AM   #8
Evanston Subaru
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Always nice to see stories posted where SoA and a Subaru dealer stepped up when they didn't need to.

Congrats on getting some assistance, yet it sucks that that Toyota store is being so rude about it.
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Old 02-14-2013, 12:25 PM   #9
MaddMax
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$7,000 seems way too high. I'm pretty certain you can buy a brand new flywheel, clutch assembly, slave and master, and new transmission directly from Subaru for around $2,200-2,400.

The infamous pedal cracking issue on the 08-10 cars can be easily addressed yourself by drilling out the spot welds, and running two bolts, nuts, washers through the holes. There's no need to pull a part the dash or weld it.
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Old 02-14-2013, 12:40 PM   #10
SW21MR2
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Did you make a BBB complaint?
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Old 02-14-2013, 01:17 PM   #11
Evanston Subaru
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Quote:
Originally Posted by MaddMax View Post
$7,000 seems way too high. I'm pretty certain you can buy a brand new flywheel, clutch assembly, slave and master, and new transmission directly from Subaru for around $2,200-2,400.

The infamous pedal cracking issue on the 08-10 cars can be easily addressed yourself by drilling out the spot welds, and running two bolts, nuts, washers through the holes. There's no need to pull a part the dash or weld it.

You know of a place to source an entire transmission for a wrx from Subaru for 2000? Let alone the transmission + all the clutch/FW/SC/MC????

Please PM me this source so that I can stock my parts department
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Old 02-14-2013, 01:22 PM   #12
Zeeper
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Quote:
Originally Posted by nhmtns View Post

If you read through the Yelp reviews you can see the response from their GM along with his phone number.

I would 1) fill out a very negative review on yelp and 2) call him up and ask him what he thinks of your review.

BTW your review does not have to mention that it was a WRX, I would just write that you bought a used car from them and they would not stand behind it. I bet that like many dealers they want to sell cars they take in trade rather than shipping them to auction whenever possible.

Of course you didn't mention if you bought the car "as is" or with a warranty. That is important information to know how much of the issue is the dealers responsibility and how much is buyer beware.

Last edited by Zeeper; 02-14-2013 at 02:04 PM.
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Old 02-14-2013, 04:23 PM   #13
Sid03SVT
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wow that sucks; also one of the reasons I bought a stock car.
1.) BBB complaint
2.) Yelp complaint

around mt neck of the woods, dealers give a 30 day warranty on used vehicles, then the manufacturers warranty comes into play, then any purchased extended warranty; don't know if thats standard across the country or not.
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Old 02-14-2013, 05:21 PM   #14
heavyD
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Quote:
Originally Posted by MaddMax View Post
The infamous pedal cracking issue on the 08-10 cars can be easily addressed yourself by drilling out the spot welds, and running two bolts, nuts, washers through the holes. There's no need to pull a part the dash or weld it.
Is there a how to thread on this? My 2013 STI has this issue already.
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Old 02-14-2013, 05:52 PM   #15
Uncle Scotty
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Quote:
Originally Posted by MaddMax View Post
$7,000 seems way too high. I'm pretty certain you can buy a brand new flywheel, clutch assembly, slave and master, and new transmission directly from Subaru for around $2,200-2,400.


i think you need to stop posting **** straight out yer ass...

because THIS is 100% bull****

and ya doin it all over the board
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Old 02-14-2013, 06:04 PM   #16
FaastLegacy
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Yeah, this is why you don't buy Subarus used. I wouldn't at least, especially not for the inflated values of used WRXs/STis these days.
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Old 02-14-2013, 06:12 PM   #17
chet24
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I had the same story basically, 09, 62k, but I only paid 17k, only ended up needing the trans, found a LGT trans and diff, swapped it in with help from a friend, and am now still at least 4k under the average selling price of the same car in my area. I was upset at first, but am now very happy with my purchase.
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Old 02-14-2013, 06:56 PM   #18
psi-ops
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@ Beau M, yes I am on turboford! i rarely post, and had to make a new account since i forgot my original sign in, but my current is something like "91turbolx" (not very creative i know. lol) i blew my little ihi turbo and had some bad rust damage and some other issues so i decided to get a daily driver and make the stang a project car. it was a blast to drive though.

i do plan to file with BBB, and post on yelp. Also I may contact Toyota directly and let them know how their dealership is representing their company. I did buy a warranty with it, drive train only, but heres the kicker: since it had an aftermarket clutch the warranty company would deny it, even though it was sold to me like that. live and learn. next time i will buy new. that was my intention from the start but i didn't listen to my heart

I kinda wish I had gone for an sti off here, but i was wary of spending that much money buying from a private owner, especially a high performance car. besides i'm very happy with what i have, and it's damn near new at this point. it was a mess for sure but I'm happy with the assistance i was given, and i wanted to make sure people know how awesome Russel Subaru and SoA are, and to keep away from Miller Toyota!
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Old 02-14-2013, 07:46 PM   #19
Jack
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Makes me happy I live in Massachusetts. Lemon law and warantee requirements on all used cars here. The dealer can write "as is" and our DMV will laugh in their face and force them to refund your money.
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Old 02-18-2013, 11:34 PM   #20
psi-ops
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yeah, i'll never buy in VA again, there is no lemon law there. I live in MD, but it was only an hour and a half away. live and learn though...hopefully others can learn through my mistakes as well!
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Old 02-19-2013, 02:34 AM   #21
Girion47
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2013 DGM WRX 4dr

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Quote:
Originally Posted by psi-ops View Post
yeah, i'll never buy in VA again, there is no lemon law there. I live in MD, but it was only an hour and a half away. live and learn though...hopefully others can learn through my mistakes as well!
It isn't called Man******* for laughs, Any vehicle in that town is subject to randomly crap out, it's like a little amateur ricer ghetto.
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Old 02-20-2013, 09:41 AM   #22
rkramer
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never buy a used car of manufacturer A from a carlot of manufacturer B... This type of thing is far more common in that situation, as the dealer isn't going to be able to do much to work on it. For them to remedy the situation, it would probably cost double what it would if it were their own brand. Also, they won't get any mfg help (SOA) in this case either.
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Old 02-20-2013, 09:51 AM   #23
nysbadmk88
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Quote:
Originally Posted by Evanston Subaru View Post
You know of a place to source an entire transmission for a wrx from Subaru for 2000? Let alone the transmission + all the clutch/FW/SC/MC????

Please PM me this source so that I can stock my parts department
YES please.. FWD that info to me too.
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Old 02-20-2013, 10:20 AM   #24
Dat8687
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DONT EVER buy a car that has had a new clutch at such low mileage.. And if somebody tells you oh I changed the clutch its only got 50k miles on it.

That means they raped the hell out of the car because an OG clutch can last well past 100k if the car is taken care of..
Again though baring some freak accident which can happen
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Old 02-20-2013, 10:30 AM   #25
kpluiten
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Now with 100% more Spec-C

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You do realize, that there is a $160 part to repair the grooved input shaft on the transmission WITHOUT replacing the whole transmission right?

You got hosed. Sorry.

http://www.subaruwrxparts.com/shop/p...idproduct=2255

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