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Old 03-11-2013, 08:24 PM   #1
kthorsen
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Default messed up oil chang

ok so Tacoma Subaru messed my oil Chang terribly. they forgot to attach the skid plate and it got destroyed as soon as I hit the freeway. Then about 900 miles into it I realized the car is slow as ****. Come to find out the oil was over filled by 2 quarts. I hear this can cause me to spin a bearing and or blow out the seals. I punched it a couple times with the oil filled too much. My question is has this seriously degraded the motor or damaged it in any way? And what kind of compensation should I be seeking? The car is a 2013 wrx with 3000 miles on it....
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Old 03-11-2013, 08:34 PM   #2
424wrx
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get ready. bring the car back to the dealer. overfilled oil isnt gonna make the car slower.
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Old 03-11-2013, 08:57 PM   #3
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I have to ask why do ppl keep bringing cars back to dealerships and why does it always end with "dealer overfilled my engine with oil" NEVER EVER GO BACK seriously how much damage must they inflict on your car before you call it quits.

just my 2 cents
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Old 03-11-2013, 09:02 PM   #4
sevenlegacy
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Well man, sounds like an awful experience. Luckily you should be getting fully reimbursed for any/all damages and hell, maybe you'll even get a new car out of the deal
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Old 03-11-2013, 09:58 PM   #5
kthorsen
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It definitely made it slower I took it to another dealer to have it drained so I would get a truthful explanation. Basically the sensory in the car made it slower so the extra oil wouldn't damage the car. Something with the timing I guess.
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Old 03-11-2013, 10:14 PM   #6
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Quote:
Originally Posted by kthorsen View Post
It definitely made it slower I took it to another dealer to have it drained so I would get a truthful explanation. Basically the sensory in the car made it slower so the extra oil wouldn't damage the car. Something with the timing I guess.
no.

and overfilled is better than underfilled.
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Old 03-11-2013, 10:15 PM   #7
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I never knew subarus had oil level sensors, I feel dumb for using the dipstick. That sounds made up. Wen have you ever heard of a car that knows it has too much oil and says ok I'm gonna retard timing. Maybe a BMW since they do have an electronic oil fill gauge but I don't think these cars can do that but I could be wrong.
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Old 03-11-2013, 10:19 PM   #8
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I went to my local subaru dealer to get oil and a filter for my first oil change. They gave me 0w20 and the wrong size filter then proceeded to argue with me that I and the manual were wrong. Needless to say I don't let them touch my car.
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Old 03-11-2013, 10:30 PM   #9
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Originally Posted by SDoBB View Post
I went to my local subaru dealer to get oil and a filter for my first oil change. They gave me 0w20 and the wrong size filter then proceeded to argue with me that I and the manual were wrong. Needless to say I don't let them touch my car.

if you didnt call SOA about this....you should have

that is pure incompetence
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Old 03-11-2013, 10:34 PM   #10
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I should clarify I was buying the oil and filter not having them do the change. But still it's unacceptable considering the service manager was the one helping me. If I had not checked and blindly did the oil change I would have been liable (luckily I don't trust dealers and checked).
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Old 03-11-2013, 10:39 PM   #11
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I don't think it was a sensor that tells you oil level per say but a sensor that knows the parameter of what condition that was caused by it. Such as some sort of pressure or ratios or something. Not sure but this was straight from 2 service managers. Both said something in regard to harmonic vibration in the crank effecting the timing. I don't know I build airplanes not turbo cars....
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Old 03-11-2013, 10:40 PM   #12
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I should clarify I was buying the oil and filter not having them do the change.
100% IRRELEVANT....you should have called SOA and told them that the people working at the dealership were selling you the wrong parts even after you pointed it out to them

this keeps this on the radar of SOA and they can apply pressure to the dealer to fix the issue
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Old 03-12-2013, 12:08 AM   #13
kthorsen
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Would you say I have the right to return the car at this point?
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Old 03-12-2013, 07:00 AM   #14
424wrx
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Quote:
Originally Posted by kthorsen View Post
Would you say I have the right to return the car at this point?
bring it back and show them the oil level. are you sure the engine cover didnt bend and hit something as well? again, overfilled oil isnt gonna slow the car down! you have another problem somewhere. go back, go back, go back. stop asking on here about the issue.
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Old 03-12-2013, 08:12 AM   #15
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Quote:
Originally Posted by kthorsen View Post
ok so Tacoma Subaru messed my oil Chang terribly. they forgot to attach the skid plate and it got destroyed as soon as I hit the freeway. Then about 900 miles into it I realized the car is slow as ****. Come to find out the oil was over filled by 2 quarts. I hear this can cause me to spin a bearing and or blow out the seals. I punched it a couple times with the oil filled too much. My question is has this seriously degraded the motor or damaged it in any way? And what kind of compensation should I be seeking? The car is a 2013 wrx with 3000 miles on it....
No.

Quote:
Originally Posted by kthorsen View Post
It definitely made it slower I took it to another dealer to have it drained so I would get a truthful explanation. Basically the sensory in the car made it slower so the extra oil wouldn't damage the car. Something with the timing I guess.
No again. There is no "sensory" in the car that will slow it down or change the timing due to having some extra oil in the crankcase.

Quote:
Originally Posted by SDoBB View Post
I never knew subarus had oil level sensors, I feel dumb for using the dipstick. That sounds made up. Wen have you ever heard of a car that knows it has too much oil and says ok I'm gonna retard timing. Maybe a BMW since they do have an electronic oil fill gauge but I don't think these cars can do that but I could be wrong.
Some Subaru engines have low oil level sensors built in. They are in no way meant to replace the dipstick. Basically, they will turn on a warning light if the oil level is dangerously low. You should always check your dipstick, as it is normal for these engines to use oil between changes.

Quote:
Originally Posted by kthorsen View Post
I don't think it was a sensor that tells you oil level per say but a sensor that knows the parameter of what condition that was caused by it. Such as some sort of pressure or ratios or something. Not sure but this was straight from 2 service managers. Both said something in regard to harmonic vibration in the crank effecting the timing. I don't know I build airplanes not turbo cars....
Service manager mumbo-jumbo speak meaning "we don't really know what we're talking about, but if we make it sound good enough I'm betting this guy knows less than me and will shut up and stop complaining".

Quote:
Originally Posted by kthorsen View Post
Would you say I have the right to return the car at this point?
Once again, no. You have the right to have your skid plate replaced at no charge, your oil drained and refilled to the correct level, and maybe a free service coupon and a sincere apology for your inconvenience.
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Old 03-12-2013, 11:36 AM   #16
SDoBB
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Quote:
Originally Posted by SpamBot View Post
Some Subaru engines have low oil level sensors built in. They are in no way meant to replace the dipstick. Basically, they will turn on a warning light if the oil level is dangerously low. You should always check your dipstick, as it is normal for these engines to use oil between changes.

Yea sorry I thought sarcasm would come through on that one. I know its not replacing my dipstick.
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Old 03-12-2013, 02:23 PM   #17
kthorsen
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The car was definitely faster after the excess oil was drained out
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Old 03-12-2013, 02:39 PM   #18
kthorsen
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and it shifts smoother for sure too definitely seems as though this added load on the crank theory is plausible at this point.
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Old 03-12-2013, 02:42 PM   #19
ALOKIN
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May be all that extra weight was bogging your car down.
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Old 03-12-2013, 02:44 PM   #20
kthorsen
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i guess if there is too much oil in the pan it will submerge your crank causing it to froth the oil degrading the cooling and causing drag on the crank
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Old 03-12-2013, 02:45 PM   #21
kthorsen
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there are so called "scooby specialists" stating just that on this forum
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Old 03-12-2013, 02:57 PM   #22
kthorsen
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ok so you know how there is a twist above the full line it was about 1.5-2 inches above that clearly had a enough oil in it to fill the pan and then some
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Old 03-12-2013, 03:03 PM   #23
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http://forums.nasioc.com/forums/show...t=too+much+oil

dont know about this hydro lock statement though i thought that was when your intake filter gets a bunch of water in it and freezes the engine
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Old 03-12-2013, 03:33 PM   #24
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I just got my oil changed at Tacoma Subaru this last Saturday. They offered a free oil change with purchase of my 13 wrx so I got it done at ~1500 miles. Everything seems to be fine.
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Old 03-12-2013, 03:48 PM   #25
kthorsen
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make sure your oil isnt too high i could only tell after i had my boost gauge in. the boost would rise to 15 and then drop immediately now it holds at 15 if im pushing it and its definitely pulling harder shifting smoother and engine seems to rev more effortlessly like when i drove it off the lot
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