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Old 04-03-2013, 11:37 PM   #1
jmike8886
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Default What is a 2011 with a 18k mile blown motor worth nowadays?

I was driving home for easter on Sunday and my car with 18k miles started making some noise and eventually stopped completely. The dealership demanded my oil records including the ones from before I owned the car. The car has only had 2 oil changes since I have owned it as it had 7,900 miles when I bought it. So it was changed once at 14k mile by me (which all I have a receipt for is the oil filter) and then about 1k miles later when my local garage did it not knowing I had already changed it. They informed me they did not change the oil filter because it was in great shape (which it should be since I just changed it) no big deal they did the change so I paid them for their service and they gave me a receipt. The dealership apparently called the people at the garage I used and implied that I am lying about changing the oil and informed me that there is a pretty good chance Subaru will not pay for the repairs which include everything but the intake because there are signs of lack of lubrication. Correct me if I am wrong but if I was driving A) a car I had not changed the oil in I would damn sure change all of it before I took it to the dealership and B) couldn't there have been a cause for oil loss which then resulted in "lack of lubrication" damage?

What it boils down to is that Subaru is trying to get out of their end of the warranty agreement. So I guess the real question is what is a 2011 Wrx Hatch with a blown motor and 18k on the body worth going for these days?????

P.s This car is 100% stock!!
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Old 04-03-2013, 11:43 PM   #2
dburgoon
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Sounds to me like you need to fight Subaru about this. The car is under warranty no matter what, as long as you haven't voided the warranty with mods then to my knowledge, they have to warranty the car.

Sorry I do not have an answer to your question however, but I would say it's not worth it to sell the car with the blown engine
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Old 04-03-2013, 11:52 PM   #3
SubieLuvin
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Contact the previous owner and see if they have records for their oil changes, get what receipts you have, fight it as best you can. You won't be happy with what you'd get out of it with a blown motor.
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Old 04-04-2013, 12:05 AM   #4
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Fight. If Subaru won't fix it, and your car is stock, sue them.
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Old 04-04-2013, 12:57 AM   #5
JSchell1309
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Post your story in the following thread:
http://forums.nasioc.com/forums/showthread.php?t=240471

You will get much more help in there than in "General"

The decision ultimately comes down to SoA and not your dealership. The 2011 manual used to state all turbocharged vehicles should have oil changed every 3,750 miles. It was later changed to 7,500 at most. It is still recommended you change every 3,000 miles.

Quote:
> Turbos: Subaru owner's manual maintenance scheduleTurbo maintenance
> Early warranty books: the Subaru maintenance schedule note #1 reads "When the vehicle is used under severe driving conditions, the engine oil and filter should be changed every 3,750 miles or 3 3/4 months. All turbo-charges vehicles are considered to be operated under severe driving conditions"
> Later warranty books: the statement no longer includes All turbo-charges vehicles are considered to be operated under severe driving conditions.
Suggested: do the first oil change by 3mos or 3000 miles and then at least a minimum of every 7500 miles or 7.5 months afterwards. That is as long as you should go and it is strongly recommended to replace it much more frequently.
Source: http://www.cars101.com/subaru/maintenance2.html
^Very reputable independently owned Subaru site.
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Old 04-04-2013, 01:01 AM   #6
mod maniac
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Nothing give it to me.
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Old 04-04-2013, 02:18 AM   #7
Corners
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Quote:
Originally Posted by JSchell1309 View Post
Post your story in the following thread:
http://forums.nasioc.com/forums/showthread.php?t=240471

You will get much more help in there than in "General"
Looking at the last two pages of that thread, it doesn't look like it. Looks like kids in a pissing contest.
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Old 04-04-2013, 02:46 AM   #8
backseatwindowsup
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did you spin a rod bearing? thats what happened to me at 6k and subaru blamed an aftermarket oil filter on the problem, even though my oil was changed at a subaru dealership (whaa??). Anyway I ended up with new short block covered under warranty. Go get er done jim bob
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Old 04-04-2013, 08:45 AM   #9
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Yet another reason why I'm getting rid of my 2012 STI...

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Old 04-04-2013, 08:52 AM   #10
Jack
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Who did you buy the car from? If it was a private party and they never changed the oil or let it get really low, then Subaru is well within their rights to not cover the damage. If you bought the car from a dealer, then if you're in a real state that has real requirements for warantees for used cars, then that dealer may be held responsible. If you are in a pansy ass state where they are so stupid that they don't even require a warantee on a used car, then move to a real state.
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Old 04-04-2013, 11:17 AM   #11
rwfloberg
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You'll get more fixing the car at a $5k cost and trading it in or selling versus selling it with no functioning motor
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Old 04-04-2013, 11:32 AM   #12
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Quote:
Originally Posted by JSchell1309 View Post
Post your story in the following thread:
http://forums.nasioc.com/forums/showthread.php?t=240471

You will get much more help in there than in "General"

The decision ultimately comes down to SoA and not your dealership. The 2011 manual used to state all turbocharged vehicles should have oil changed every 3,750 miles. It was later changed to 7,500 at most. It is still recommended you change every 3,000 miles.

Source: http://www.cars101.com/subaru/maintenance2.html
^Very reputable independently owned Subaru site.
I am dealing with this crap now just bought an 2013 sti. Previously owned 05 STI oil every 3k.
Advisors at Subaru say 7,500 only and any soon can void warranty. Wtf is that crap
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Old 04-04-2013, 11:37 AM   #13
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Quote:
Originally Posted by jmike8886 View Post
They informed me they did not change the oil filter because it was in great shape (which it should be since I just changed it) no big deal they did the change so I paid them for their service and they gave me a receipt.
How can the tell that it's in great shape? Did they cut it open and analyze the media?
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Old 04-04-2013, 11:41 AM   #14
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Quote:
Originally Posted by jmike8886 View Post
The car has only had 2 oil changes since I have owned it as it had 7,900 miles when I bought it. So it was changed once at 14k mile by me
So, for all you know, the very first oil change done was at 14K. Good enough reason for SOA to deny a warranty repair. They didn't question the need for oil change receipts out of the blue. When they inspected the engine, it probably showed signs of lack of maintenance.

Quote:
Originally Posted by jmike8886 View Post
Correct me if I am wrong but if I was driving A) a car I had not changed the oil in I would damn sure change all of it before I took it to the dealership and B) couldn't there have been a cause for oil loss which then resulted in "lack of lubrication" damage?
Oh, you're one of THOSE guys. Do you really think that when an engine comes in with damage due to lack of lubrication, and there's brand new oil in the crankcase, techs don't know what's going on?

It's the owners responsibility to check the oil level between service intervals. If you had an oil leak, or excessive smoke out the exhaust, or the engine was just using excessive oil, it should have been brought to the dealers attention.
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Old 04-04-2013, 11:49 AM   #15
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This is why I always do my oilchanges at a dealership.

This resulted in my 2001 Cobra, which blew an engine because someone didn't put the plug back in right in the oil pan, costing me $50.00 instead of $15,000.

Fight it, but when you say you did it or another place, the dealership has a lot of traction to question if it was done properly and if they are liable for the failure due to someone else's negligence.
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Old 04-04-2013, 12:09 PM   #16
greenplates
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Get a lawyer, seriously
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Old 04-04-2013, 12:26 PM   #17
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^ +1

Sorry to hear this happened
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Old 04-04-2013, 02:49 PM   #18
Plasmabluewrx
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"I was driving home for easter on Sunday and my car with 18k miles started making some noise and eventually stopped completely"

Care to elaborate? How long did you drive after it started making noises? If it was 20 miles then I'm sorry but you should have stopped. If it was 1/2 mile then it's not your fault.

In the end, explain to SOA that you tried to follow protocol and change the oil after less than 7500 miles. Be firm but not a jacklick. Act intelligent and prove your case, don't just yell at someone who is only doing their job.

Good luck!
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Old 04-04-2013, 03:00 PM   #19
Lindyn11
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Quote:
Originally Posted by Bluemachine

I am dealing with this crap now just bought an 2013 sti. Previously owned 05 STI oil every 3k.
Advisors at Subaru say 7,500 only and any soon can void warranty. Wtf is that crap
Your advisors are wrong if I'm reading that correctly. Mysubaru.com states more frequent oil changes are better for your vehicle very clearly. Trust the written word and not an idiot.
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Old 04-04-2013, 03:27 PM   #20
aeoporta
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you know every friend I know who owns a subaru has always said to me change your oil at 3k. Hell one of them does it at 2.5k. Personally the max I have left oil in a car is 5k, every sunday morning I check oil levels, tire pressure, coolant, brake fluid, etc. Takes maybe 5mins. A little preventitive maintenance goes a long way. Also keep in mind oci vary by driving conditions why ppl see 7.5k oci and assume thats what it should be is beyond me. They created severe service schedule for a reason, your oci should be adjusted based on conditions car is driven in. You can try to fight but simply put no oil in engine no es bueno and its the owners responsibility to keep track of their oil level
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Old 04-04-2013, 04:48 PM   #21
jiGGypiGGy
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no oil light?

but if you got it used, maybe someone put on the stock parts and left the tune or AP map.
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Old 04-04-2013, 08:07 PM   #22
jmike8886
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Quote:
Originally Posted by SpamBot View Post
So, for all you know, the very first oil change done was at 14K. Good enough reason for SOA to deny a warranty repair. They didn't question the need for oil change receipts out of the blue. When they inspected the engine, it probably showed signs of lack of maintenance.



Oh, you're one of THOSE guys. Do you really think that when an engine comes in with damage due to lack of lubrication, and there's brand new oil in the crankcase, techs don't know what's going on?

It's the owners responsibility to check the oil level between service intervals. If you had an oil leak, or excessive smoke out the exhaust, or the engine was just using excessive oil, it should have been brought to the dealers attention.
According to the carfax the oil was changed at the dealership with 3k miles on it. I bought the car with 8k and the sticker on the window said to change it at 14k. I believe that either the previous owner had it changed shortly before trading it or the dealership changed it which is why the sticker said change at 14k. So the car had oil changes at 3k,7k,14k and 15k miles.

That is my point they think i'm some idiot who let the oil burn out and blew up his engine. Wouldn't that same idiot try to cover up what had happened. I am well aware of the fact that they would question why there was brand new oil in it and I am well aware of the fact that lack of lubrication blows up engines which is why I change my oil...... I guess your one of THOSE guys who doesn't get sarcasm.

Last edited by jmike8886; 04-04-2013 at 08:15 PM.
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Old 04-04-2013, 08:11 PM   #23
jmike8886
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Quote:
Originally Posted by jay25RS View Post
How can the tell that it's in great shape? Did they cut it open and analyze the media?
I honestly don't know. I'm assuming that the oil wasn't as dirty as what you would expect after 7k miles of driving. As I mentioned I had just changed the oil 1k mile before they drained. I wish I had a better explanation but my knowledge stops at this is where the oil goes in this is where it comes out and this is the filter that has to be replaced.
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Old 04-04-2013, 08:22 PM   #24
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Quote:
Originally Posted by SpamBot View Post
So, for all you know, the very first oil change done was at 14K. Good enough reason for SOA to deny a warranty repair. They didn't question the need for oil change receipts out of the blue. When they inspected the engine, it probably showed signs of lack of maintenance.



Oh, you're one of THOSE guys. Do you really think that when an engine comes in with damage due to lack of lubrication, and there's brand new oil in the crankcase, techs don't know what's going on?

It's the owners responsibility to check the oil level between service intervals. If you had an oil leak, or excessive smoke out the exhaust, or the engine was just using excessive oil, it should have been brought to the dealers attention.
This is why I always save some used oil. If I ever never check the oil, and run it dry and blow the engine, I have used oil to put in it to fool the techs.

I'm one of those guys that's a step above those other guys


OP, sucks for you. I hope you can find someone at Subaru to help you. Good luck.
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Old 04-04-2013, 08:34 PM   #25
Uncle Scotty
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Quote:
Originally Posted by jmike8886 View Post
I was driving home for easter on Sunday and my car with 18k miles started making some noise and eventually stopped completely. The dealership demanded my oil records including the ones from before I owned the car. The car has only had 2 oil changes since I have owned it as it had 7,900 miles when I bought it. So it was changed once at 14k mile by me (which all I have a receipt for is the oil filter) and then about 1k miles later when my local garage did it not knowing I had already changed it. They informed me they did not change the oil filter because it was in great shape (which it should be since I just changed it) no big deal they did the change so I paid them for their service and they gave me a receipt. The dealership apparently called the people at the garage I used and implied that I am lying about changing the oil and informed me that there is a pretty good chance Subaru will not pay for the repairs which include everything but the intake because there are signs of lack of lubrication. Correct me if I am wrong but if I was driving A) a car I had not changed the oil in I would damn sure change all of it before I took it to the dealership and B) couldn't there have been a cause for oil loss which then resulted in "lack of lubrication" damage?

What it boils down to is that Subaru is trying to get out of their end of the warranty agreement. So I guess the real question is what is a 2011 Wrx Hatch with a blown motor and 18k on the body worth going for these days?????

P.s This car is 100% stock!!
so you didnt buy all those parts you were looking to buy in the FS forums????

or did you just blow it up and put it back to stock and the dealer knows this and is giving you a hard time, here???
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