Welcome to the North American Subaru Impreza Owners Club Friday December 26, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC Technical > Factory 2.5L Turbo Powertrain (EJ Series Factory 2.5L Turbo)

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 06-17-2013, 07:28 AM   #1
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default Subaru put too much of wrong oil in my car.

So I'm "stage 2" before first oil change, and I get them free at my dealership. So I took it in Wednesday for my first oil change and everything is all good. .. or so I thought. I get home and check the invoice and notice it says they used 0w30 (they also service jaguars). Do I call them and they assure me everything is ok and the correct oil was actually used. Then later I cranked up the car and notice it smokes for thefirst 10-20 seconds. So after I get off work, a 12.5 hour shift, I check the oil and its about 1.5 inches over the full mark.

So I call them and head up there. They call the same tech and he takes it back. It's sitting on the ground for about 10 mins. Then he raises it up and is there for about another 10 mins. He walks back and taos to the service advisor and then we go look at the car. At this point is in the air with the drain bucket under it and he lowers it down and we check the dip stick. And it's barely over the full Mark. And he's like" it's only about .5 a qt over. But ill drain and refill for you" but I get an invoice staying it was over full. I get home and look at the invoices and notice the original also says 6qts. And I see oil on to of my motor coming out of the intercooler. Take it back, then clean it off and say is fine. Now I notice 3 oil spotson my garage floor. And look under and see this:



Taking it back in 2 hrs.

CLIFFS: Subaru put 6 quarts of wrong oil in. Now I possibly have a leak.
* Registered users of the site do not see these ads.
WRB13WRX is offline   Reply With Quote
Old 06-17-2013, 08:32 AM   #2
tuzzio
Scooby Specialist
 
Member#: 292532
Join Date: Aug 2011
Chapter/Region: NESIC
Location: Southwick, Ma
Vehicle:
05 STI
PSM

Default

Sounds like you got hosed by the stealership
tuzzio is offline   Reply With Quote
Old 06-17-2013, 08:40 AM   #3
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default

yep, getting a guy in the subaru world to look at that works there today (owns a ~05 sti)
WRB13WRX is offline   Reply With Quote
Old 06-17-2013, 09:07 AM   #4
scby rex
Scooby Guru
 
Member#: 104878
Join Date: Jan 2006
Chapter/Region: TXIC
Location: copperas cove
Vehicle:
02 wrxbastardchild
aw, MPS 2.34 breaking in

Default

6 qts isnt going to do anything wrong. People run a full qt over when they race. Probably some extra blowby at the vents making a mess. I'd be more worried about 0-30 oil if anything.
scby rex is offline   Reply With Quote
Old 06-17-2013, 09:17 AM   #5
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default

Quote:
Originally Posted by scby rex View Post
6 qts isnt going to do anything wrong. People run a full qt over when they race. Probably some extra blowby at the vents making a mess. I'd be more worried about 0-30 oil if anything.
That is mainly what I'm worried about. Especially since the oil leak. At the dealership now
WRB13WRX is offline   Reply With Quote
Old 06-17-2013, 09:52 AM   #6
scby rex
Scooby Guru
 
Member#: 104878
Join Date: Jan 2006
Chapter/Region: TXIC
Location: copperas cove
Vehicle:
02 wrxbastardchild
aw, MPS 2.34 breaking in

Default

I'm saying that the "leak" is probably some oil vapor from the valve cover and or ccv because the oil was a thin viscosity and over full. Nothing to worry about, just clean it up and have proof that the correct weight oil is in here.
scby rex is offline   Reply With Quote
Old 06-17-2013, 09:57 AM   #7
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default

They refilled it with the Correct stuff friday morning. And now I'm about a quart low
WRB13WRX is offline   Reply With Quote
Old 06-17-2013, 10:28 AM   #8
Dr. octagon
Scooby Specialist
 
Member#: 171127
Join Date: Feb 2008
Chapter/Region: MAIC
Location: Fred Vegas
Vehicle:
02 Cyborg Warner
Rotated

Default

Quote:
Originally Posted by WRB13WRX View Post
They refilled it with the Correct stuff friday morning. And now I'm about a quart low


Why are you not changing your own oil
Dr. octagon is offline   Reply With Quote
Old 06-17-2013, 10:37 AM   #9
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default

Laziness to be honest. Usually don't let anyone touch my car. But I decided to let them do it since it's free
WRB13WRX is offline   Reply With Quote
Old 06-17-2013, 10:41 AM   #10
rexspeedworthy
Scooby Specialist
 
Member#: 26965
Join Date: Oct 2002
Chapter/Region: MWSOC
Location: Independence, KY
Vehicle:
2011 WRX
DarkGray

Default

all the time you've spent already, is the time it takes to do 100 oil changes.
rexspeedworthy is offline   Reply With Quote
Old 06-17-2013, 10:46 AM   #11
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default

Not really the time I'm worried about. Free is the main thing. Obviously I regret it. So no need to say more about why I didn't change it myself
WRB13WRX is offline   Reply With Quote
Old 06-17-2013, 09:53 PM   #12
boosted25
Scooby Specialist
 
Member#: 316107
Join Date: Apr 2012
Chapter/Region: NESIC
Location: Andover mass
Vehicle:
2002 Wrx sportwagon
Rally blue

Default

Sure you don't have a cracked ring land?
boosted25 is offline   Reply With Quote
Old 06-17-2013, 10:07 PM   #13
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default

Diagnosis was oil seeping from head on passenger side
WRB13WRX is offline   Reply With Quote
Old 06-17-2013, 10:21 PM   #14
kh15
Scooby Specialist
 
Member#: 132400
Join Date: Nov 2006
Chapter/Region: NESIC
Default

sorry to hear this, I hope everything works out! Just because somethings free doesn't always mean its the best or something you should take advantage of. The fact of the matter is the only one who truly cares about your car is you, so crawl under it every few months and change the oil! After your done you can have a beer and know that the job was done right!
kh15 is offline   Reply With Quote
Old 06-18-2013, 07:03 AM   #15
dingobite
Scooby Specialist
 
Member#: 82391
Join Date: Mar 2005
Chapter/Region: MWSOC
Location: Lou. ky
Vehicle:
08 OBP Sti
stg2.... 279awhp, 299tq

Default

I wouldnt let them fill up more than 5 quarts in the engine.
dingobite is offline   Reply With Quote
Old 06-18-2013, 09:53 AM   #16
redline23
Scooby Newbie
 
Member#: 285799
Join Date: Jun 2011
Chapter/Region: MWSOC
Location: La Crosse, WI
Vehicle:
2012 WRX 5-Door
WRB

Default

I had a shop here locally change my oil due to laziness. I'm stage 2 and they put in an unknown amount of oil. It was probably over a quart full. My car started smoking petty badly on starting and the inside of my intercooler was getting coated in oil. I also popped off the intercooler to throttle body hose about 3 times since it was full of oil.

The shop I took it back to owned up immediately to the problem and drained 2 filters of oil from the engine and the oil has been at the F mark since then. No more smoking, no more oil in intercooler. There are still reputable shops out there, but I would rather change my own oil.
redline23 is offline   Reply With Quote
Old 06-19-2013, 02:07 AM   #17
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default

Update. Subaru is covering it. Dropping car off in the morning and picking up my loaner.
WRB13WRX is offline   Reply With Quote
Old 06-19-2013, 08:25 AM   #18
spins615
Scooby Newbie
 
Member#: 353947
Join Date: Apr 2013
Chapter/Region: Tri-State
Location: Eastern PA
Vehicle:
2013 WRX Premium
Black

Default

Damn, sorry to hear that. I'm also stage 2 before my first oil change..and am in need of one now, deff going to be doing it myself. Glad Subaru is covering that. Did they say anything about being stage 2?
spins615 is offline   Reply With Quote
Old 06-19-2013, 11:06 AM   #19
pumba
Scooby Newbie
 
Member#: 308636
Join Date: Jan 2012
Chapter/Region: MWSOC
Location: Michigan, AA
Vehicle:
2004 WRX
Aspen

Default

This thread only further confirms my disgust for the carelessness and quality of work found at most car dealerships. Hope it all gets fixed!
pumba is offline   Reply With Quote
Old 06-19-2013, 11:44 AM   #20
DarkProphet
Scooby Newbie
 
Member#: 299707
Join Date: Nov 2011
Chapter/Region: Tri-State
Location: Pa
Vehicle:
2011 Wrx 5-Door
DGM

Default

The one and only time i took my car to the dealer ship was for the free replacement windshield wipers. They couldn't even install them correctly. At least now I know not to take my car there for anything
DarkProphet is offline   Reply With Quote
Old 06-19-2013, 11:51 AM   #21
the suicidal eggroll
Scooby Guru
 
Member#: 51961
Join Date: Jan 2004
Chapter/Region: RMIC
Location: Broomfield, CO
Vehicle:
2005 STi
2012 WRX

Default

Quote:
Originally Posted by Dr. octagon View Post
Why are you not changing your own oil
^ this

What did you expect from a free oil change? I wouldn't even trust them if I was paying them to do it.
the suicidal eggroll is offline   Reply With Quote
Old 06-19-2013, 04:48 PM   #22
Uncle Scotty
Scooby Guru
 
Member#: 16200
Join Date: Mar 2002
Vehicle:
OK Houston
we have an Uncle

Default

the 0w30 'wrong' oil was almost certainly better oil than what they put back in it
Uncle Scotty is offline   Reply With Quote
Old 06-19-2013, 07:47 PM   #23
WRB13WRX
Scooby Newbie
 
Member#: 341786
Join Date: Dec 2012
Chapter/Region: South East
Location: Birmingham, AL
Vehicle:
2013 WRX Ltd. Hatch
SWP

Default

sorry, it was 0w20, not 30.

nother update:

they had a Subar field tech manager look at it. they concluded there is no headgasket leak. and it all came from the "air duct to oil intercooler boot" which really doesnt make sense. but part number is 14459aa660. and after a quick search i see that its common for it to mess up after an over fill. which they are denying ever happened. and tried to get me to pay for it. which i finally talked them into pay for, and i put it on myself. they said it was due to me being tuned for more boost (which wont make the oil run through the intercooler system) but ive got it on the invoice with how much of what oil they put in it. incase something does go wrong.
WRB13WRX is offline   Reply With Quote
Old 06-19-2013, 09:57 PM   #24
Uncle Scotty
Scooby Guru
 
Member#: 16200
Join Date: Mar 2002
Vehicle:
OK Houston
we have an Uncle

Default

Quote:
Originally Posted by WRB13WRX View Post
sorry, it was 0w20, not 30.

nother update:

they had a Subar field tech manager look at it. they concluded there is no headgasket leak. and it all came from the "air duct to oil intercooler boot" which really doesnt make sense. but part number is 14459aa660. and after a quick search i see that its common for it to mess up after an over fill. which they are denying ever happened. and tried to get me to pay for it. which i finally talked them into pay for, and i put it on myself. they said it was due to me being tuned for more boost (which wont make the oil run through the intercooler system) but ive got it on the invoice with how much of what oil they put in it. incase something does go wrong.
i guess you dont know much about how these engines and systems work

if the oil was overfilled...it would be easy for the pcv system to suck oil into the intake and through the turbo and into the intercooler

and i could go on all night about why it is a REAL bad idea to 'go stage 2' before the car has 10k miles on it

but that aint k00
Uncle Scotty is offline   Reply With Quote
Old 06-20-2013, 01:00 AM   #25
the suicidal eggroll
Scooby Guru
 
Member#: 51961
Join Date: Jan 2004
Chapter/Region: RMIC
Location: Broomfield, CO
Vehicle:
2005 STi
2012 WRX

Default

Quote:
Originally Posted by Uncle Scotty View Post
and i could go on all night about why it is a REAL bad idea to 'go stage 2' before the car has 10k miles on it
Lol, I'd love to hear that reasoning
the suicidal eggroll is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 06:20 PM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.