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Old 11-28-2013, 02:30 AM   #26
96SubyImpreza
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Quote:
Originally Posted by Brother EddieJ. View Post
It's not extreme and that's how the snapshot works. It's how people get variable rates on their driving habits. It's gps. It tracks you and tells how fast you are going. Call progressive.
I don't think you're understanding what I'm saying. I know what snapshot does, but I do not believe that it gives a driver a play-by-play that is that in depth. Progressive may receive that information, but that they would make it available to review by the driver doesn't seem plausible. If I'm incorrect then I've learned something new, not a huge ordeal.
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Old 11-28-2013, 02:32 AM   #27
Uncle Scotty
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this is why i always tell service managers that the vehicle is NOT to leave the premisis unless and until I am IN the vehicle.....and that if the vehicle leaves the premisis without me in it, it will be considered stolen and called in as such and that THIS BE PRINTED ON THE SERVICE ORDER AND SIGNED BY HIM/HER AND THE SERVICE TECH. and if they dont want to do this, i go elsewhere.
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Old 11-28-2013, 02:35 AM   #28
96SubyImpreza
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"The Snapshot device records vehicle speed and time of day, and when the device is connected and disconnected from the vehicle. It also records the Vehicle Identification Number upon installation. Other information, such as miles driven and rates of acceleration and braking, is derived from the speed and time information recorded by the device.
"
"Snapshot focuses on how safely, how often, how far, and when you drive, NOT where you drive. The Snapshot device does not contain GPS technology and does not track vehicle location or whether you're exceeding the speed limit. We also don't know who is driving the car in which the device is installed.
"
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Old 11-28-2013, 02:50 AM   #29
Brandisher
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[IMG][/IMG]

I dropped the vehicle at 9:42am and about an hour after I left, they took the vehicle on a joy ride. As you can see the snapshot gives a rough line graph of the speed. It has been confirmed that they exceeded 90mph.

I'm pretty sure they realized that the snapshot is installed so on he way back they were light on my car.
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Old 11-28-2013, 06:15 AM   #30
NoGridlock
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We don't know who drove the car at the dealership, could be a new guy or could be the kid that wash the car. Oh this is my change to drive a Sti.... With that being said, u can not beat other people ****. Must people cars is like their baby, u pay for it, u wash it, u take care of it, u give it shelter and u feed it. Maybe you should go back there and take 1 of their car out for a test drive and see how they like it.
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Old 11-28-2013, 06:32 AM   #31
Brother EddieJ.
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Ok, I was wrong about GPS. But in the chart it clearly shows speed and variances in speed.
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Old 11-28-2013, 07:27 AM   #32
HoboBob
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Quote:
Originally Posted by In10city View Post
Find out who did the joy ride; take his wife out for a joy ride
The only way.

And that's crazy the snapshot can do all that. I was reading on it a while ago and people were saying it can only tell when the car is on or off. I figured that was BS.
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Old 11-28-2013, 07:31 AM   #33
Daniel Dudley
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I expect that the guy who tunes my car will drive it fast. I expect the guy who works on my Porsche will drive it fast. My mechanic and I used to race together, and I know he can drive.

I don't expect the guy who changes my oil will or should drive my car fast. You have a legitimate beef. You need to contact your insurance carrier, and point out that YOU were not driving, and document it. The person who drove your car needs to be reprimanded. You should get some type of minor compensation.

However, ahem, I would not own an STI and have Snapshot, and it is nobody's business how I drive, if there is no one there to witness it. Properly driven, going to 90 at full throttle is nothing to an STI. Downshifting into first at 90 would be a problem, but standing on the brakes would not be.

I did not buy my WRX because it rides nice. They don't build these cars to potter down to the convenience store, and they should be able to take a LOT of daily abuse for at least the warranty period, so a couple of runs to 90 shouldn't affect it too much.

If a senior tech drove my car hard, to see if it was 100%, I would not have a problem. If the detail guy blew my engine on the way back from the car wash, that's a BIG problem, and it does happen.

Raise hell. Get back to us. Don't worry too much about it otherwise.

Last edited by Daniel Dudley; 11-28-2013 at 07:37 AM.
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Old 11-28-2013, 03:33 PM   #34
Gallo2011
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Quote:
Originally Posted by Unabomber View Post
You are making grandiose assumptions apropos of nothing. The dealership will throw some oil change coupons at you...nothing more. This isn't the Scopes Monkey Trial...your car got a little joy ride, big whoop...have some General Foods International Coffees and celebrate the moments of your life.
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Old 11-28-2013, 03:51 PM   #35
mod maniac
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Bring me your car for a shifting issue and I am going to test it under light load and heavy load. I will shift slow and shift fast. If I can't test it under all conditions then I can't tell if the condition is even there. You want it fixed and don't want it tested?
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Old 11-28-2013, 04:04 PM   #36
lovemyscoob06
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When I was scouting different dealerships bwfore buying my wrx I found one with a car that was the color I wanted with the options I wanted etc. I was planning on trading my 07 cummins in on it and the dealer said they wanted their head mechanic to test drive my truck.

I do not know what they were thinking but as soon as he was out of my sight I could heat that asshat redlining and just generally running the piss out of my truck around the block. When I asked wtf that was about the salesman said he "was just testing the torque" if that makes any sense. Needless to say I was pissed. After that the mechanic tried telling my my truck had been in a front end collision which was completely false. Needless to say they lost a customer.

Now regardless of what anyone says I refuse to give lithia subaru in oregon city, or any of my business or refer anyone else to them. Moral of the story, some dealerships are full of ******** who will **** on you any chance you get. Do your homework before leaving your vehovle with anyone.

On a side note. If anyone is around portland oregon avoid lithia subaru and david killion if at all possible.
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Old 11-28-2013, 05:17 PM   #37
cowboy_Rob
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Quote:
Originally Posted by mod maniac View Post
Bring me your car for a shifting issue and I am going to test it under light load and heavy load. I will shift slow and shift fast. If I can't test it under all conditions then I can't tell if the condition is even there. You want it fixed and don't want it tested?
Exactly

My car hits 90 on a regular basis. Hell i was doing 90 in my fiances NA impreza earlier today
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Old 11-28-2013, 05:36 PM   #38
Chuckls
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My wrx hardly sees anything above 65. I enjoy my mpg's
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Old 11-28-2013, 05:41 PM   #39
jdm_wrx95
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Quote:
Originally Posted by Chuckls View Post
My wrx hardly sees anything above 65. I enjoy my mpg's
A toyota yaris would be perfect for you sir,

Not a Wrx...
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Old 11-28-2013, 05:49 PM   #40
DavinRL
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Originally Posted by jdm_wrx95 View Post
A toyota yaris would be perfect for you sir, Not a Wrx...
You know, you CAN drive a performance car without feeling the need to "perform" every time you drive
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Old 11-28-2013, 05:55 PM   #41
fivestringslinger
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Quote:
Originally Posted by jiGGypiGGy View Post
I would call the police ASAP, they are "joy riding" at the least GTA at the most. if you take a car without consent, its still theft even if you return it.

find your angles: call SOA call the dealership manger, call the police call your insurance find out what lines you can pull.
Um... You're aware that when you put your signature on the service request at a repair facility, you're signing your consent for the vehicle to be driven for testing and transportation purposes, right?

A mechanic taking a vehicle on a road test is neither GTA nor "joy riding" if you gave consent for them to operate the vehicle. This is generally in the service agreement you sign when you drop it off. Might want to read what you're signing next time you do.

OP: Unabomber said it exactly right. They'll apologize, give you a couple free oil changes and send you on your way. Unless you can irrefutably prove that THEY damaged your vehicle in some way, you'll get nothing else out of them.
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Old 11-28-2013, 05:56 PM   #42
AWDmonk
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Make sure your insurance understands that you weren't behind the wheel so they don't jack up your rates, then call a lawyer if you really expect any kind of reparation. Then see if there's a cop at your local PD that has some free time and talk to him/her about ticketing the driver for speeding, maybe reckless driving, maybe unauthorized use (it'll never happen, but it's wishful thinking).

Basically, there will be no grand ass-kicking for the dealer (which I agree there should be) unless you really spend the time to push the issue legally. They probably won't even offer free oil changes unless they feel the inevitable sting of poor publicity, which means going to the news, some stations have segments specifically to inform the public of "unfair business practice" type situations.

I say you just bash them in social media, provide the graph as proof, tell your friends never to go there and find a new dealership. But definately file complaints with your insurance and the dealership in case something ever goes wrong with your car. This is the kind of thing that could work for you if you ever need to file a warranty claim.

Good luck.
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Old 11-28-2013, 05:59 PM   #43
mdbrich
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Valet Key
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Old 11-28-2013, 06:01 PM   #44
Amazing Asian
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+1 to social media, especially FB. You get huge turn arounds when they see others online and their opinions on the issue because of it. Wife was awarded $500 in free groceries because she posted on the QFC FB page about her experience with the manager at the check out stand.
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Old 11-28-2013, 06:14 PM   #45
tibug
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Quote:
Originally Posted by mod maniac View Post
Bring me your car for a shifting issue and I am going to test it under light load and heavy load. I will shift slow and shift fast. If I can't test it under all conditions then I can't tell if the condition is even there. You want it fixed and don't want it tested?
Do you make a habit of breaking the speed limit in customers' cars? I'm not talking 5 or 10 over, but I'm guessing the driver was going at least 20-30mph over.
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Old 11-28-2013, 06:30 PM   #46
vision.dynamix
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Originally Posted by mdbrich View Post
Valet Key
Please tell me exactly what you think the Valet key does?
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Old 11-28-2013, 06:49 PM   #47
wrxsubaruwrx
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I hope he is referring to valet mode (cobb).
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Old 11-28-2013, 06:54 PM   #48
Brother EddieJ.
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Originally Posted by mdbrich View Post
Valet Key
Why, so they can't get I to the trunk or glove box? This doesn't pertain.
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Old 11-28-2013, 06:58 PM   #49
Loyale93
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Quote:
Originally Posted by Brandisher View Post


I dropped the vehicle at 9:42am and about an hour after I left, they took the vehicle on a joy ride. As you can see the snapshot gives a rough line graph of the speed. It has been confirmed that they exceeded 90mph.

I'm pretty sure they realized that the snapshot is installed so on he way back they were light on my car.
Is it possible it was on a lift and they were revving it in gear? with no GPS, can you prove that the vehicle actually left the shop?

I have done 90mph in my XV. lord knows my transmission and motor are not nearly as strong as the one in your 2011 WRX. Quit whining to us. Go complain to the dealership, get your free service and/or Subaru bucks, and be on your way.
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Old 11-28-2013, 07:02 PM   #50
Mdsiman
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Man i would be so pissed. I would have went to the dealer and gone crazy and called the police. They have no right to beat on someone else's car. And I guarantee everyone who is saying its not a big deal and get over it would be just as pissed as u if it was done to their car.
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