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Old 11-28-2013, 07:09 PM   #51
vision.dynamix
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I flat foot clutchless shifted my 280k mile OBS yesterday.
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Old 11-28-2013, 07:12 PM   #52
Built2Drive
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I'm a tech in a dealership. If a person drops a car off with a shifting complaint in the cold, there is no reason to take the car out after sitting for only an hour. We have had a few shifting concerns with some of our manuals and none were needed to be taken to a mph of what was shown in the graph. There is no need for that at all. We do test drive our cars, most are 2 miles. Some get a 10 mile drive and if its a crazy problem or crazy drive adaption they are driven longer and the customer is notified.
I see the dealer will probably say they will punish the tech or something along those lines. They'll probably offer some free services and take care of any expenses for repairs. All you can do if you want to pursue this is contact SOA and complain to them. What will they do? Who knows.
Sadly there are always a few guys who don't respect a customer car and those are the ones that make the rest of us look bad.
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Old 11-28-2013, 07:22 PM   #53
Wesley1184
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Quote:
Originally Posted by jdm_wrx95 View Post
A toyota yaris would be perfect for you sir, Not a Wrx...

That's funny.
I have a na forester for mpg's. And my wrx is 75+ On highway always
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Old 11-28-2013, 08:03 PM   #54
Uncle Scotty
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this aint locked yet
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Old 11-28-2013, 08:05 PM   #55
Doinworqsonn
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I have to say, subaru dealers are pretty shoddy.. My purchasing experience and maintenance experiences with subaru of Plano have all been horrible. I'm not surprised this happened to OP. subaru need better accountability of its employees and customer service.
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Old 11-28-2013, 08:12 PM   #56
aerosaaber
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Quote:
Originally Posted by Built2Drive View Post
I'm a tech in a dealership. If a person drops a car off with a shifting complaint in the cold, there is no reason to take the car out after sitting for only an hour. We have had a few shifting concerns with some of our manuals and none were needed to be taken to a mph of what was shown in the graph. There is no need for that at all. We do test drive our cars, most are 2 miles. Some get a 10 mile drive and if its a crazy problem or crazy drive adaption they are driven longer and the customer is notified.
I see the dealer will probably say they will punish the tech or something along those lines. They'll probably offer some free services and take care of any expenses for repairs. All you can do if you want to pursue this is contact SOA and complain to them. What will they do? Who knows.
Sadly there are always a few guys who don't respect a customer car and those are the ones that make the rest of us look bad.
exactly this.

There are plenty of stories of mechanics joy riding and it ending badly. I seem to recall someone crashing the hell out of a corvette that was in a body shop for some paint work.
Another tech was bragging online about joyriding in someone's new cobra (some years ago) and got busted because they mentioned the personalized plate and they got caught by the owner of the car on the forum.

Having said all that, they're going to give you a song and dance and maybe some free oil changes.
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Old 11-28-2013, 08:18 PM   #57
mod maniac
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Quote:
Originally Posted by tibug View Post
Do you make a habit of breaking the speed limit in customers' cars? I'm not talking 5 or 10 over, but I'm guessing the driver was going at least 20-30mph over.
Yes I might but I have a good relationship with all my customers. If there problem is under those conditions I will test it there. I don't have very many whiny customers. I send them elsewhere. 90 miles an hour can be reached without abusing a vehicle. If going 90 in a sti is abuse you need a different car.
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Old 11-28-2013, 08:25 PM   #58
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Originally Posted by mod maniac View Post
Yes I might but I have a good relationship with all my customers. If there problem is under those conditions I will test it there. I don't have very many whiny customers. I send them elsewhere. 90 miles an hour can be reached without abusing a vehicle. If going 90 in a sti is abuse you need a different car.
How about the fact that its illegal and reckless. Unless you're on a track you are putting other people's lives in danger for no reason. Anyone who thinks driving 90 mph in someone else's car without their permission, on public roads, is an ass.
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Old 11-28-2013, 08:35 PM   #59
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Quote:
Originally Posted by mod maniac View Post
Yes I might but I have a good relationship with all my customers. If there problem is under those conditions I will test it there. I don't have very many whiny customers. I send them elsewhere. 90 miles an hour can be reached without abusing a vehicle. If going 90 in a sti is abuse you need a different car.
I'm not talking about abuse of the car. Even my Outback can probably cruise at 90 and be okay. I don't know, I've never done it. It would probably get horrible gas mileage, but at least I wouldn't have to downshift going up hills .

I understand your position; you want to get to the root of the problem so you can fix the car correctly and have it back quickly to a satisfied customer. If I may ask, where do you test drive a car at 90mph?
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Old 11-28-2013, 08:37 PM   #60
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Quote:
Originally Posted by vision.dynamix View Post
I flat foot clutchless shifted my 280k mile OBS yesterday.
That makes me hot.
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Old 11-28-2013, 08:56 PM   #61
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Burn the building down and take all the new STIs
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Old 11-28-2013, 09:12 PM   #62
This Is Not Mike
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I had dropped off my STi at the local dealer for a low speed vibration and reset the tell tale peak hold on my gauges to just see what happened. The car was driven 28 miles and all the gauges were peaked. I was upset it was apparent they went basically WOT at cold idle (the oil pressure was on the higher end). I let the dealership know it. I got a canned line.

Now when I drop my car off for any reason I place it in valet mode and let them know that it will not rev over 3000 RPM and if for whatever reason they need to exceed that engine speed, I am to be in the car.

Sucks, but if your car isn't damaged there isn't all that much you can do other than take your business elsewhere and actively discourage others from doing the same. If something in your car was damaged, that's another story altogether.
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Old 11-28-2013, 09:24 PM   #63
dwf137
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Haven't read through all of the posts, but I'll will say, you can't trust a tech at a dealership unless you know them.

I bought my car brand new, off the lot. Never taken to a shop for maintenance, never had valet parking, it's never even been driven by anyone but myself and my wife.

I went to get tuned a few weeks ago... Locked down by an AP. Some Subaru tech at the original dealership has a bricked AP lying around.
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Old 11-28-2013, 09:25 PM   #64
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And ask for a Subaru Badge of ownership!! Especially the one with the Rally car!!
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Old 11-28-2013, 10:27 PM   #65
jiGGypiGGy
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the snapshot data is not created on the plug, its being read from the ECU. this data can be read, think/remember princess Diana and all the data they pulled: yaw rate, polling rate( the speed at which the abs calculates modulation) speed, rpms, everything.

I just im not sure how much data is saved before its is over written.
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Old 11-28-2013, 11:41 PM   #66
imprezaL2345
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Take the issue to jalopnik. Problem solved
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Old 11-29-2013, 07:54 AM   #67
Mr645
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I remember a similar type of issue with a VW. The owner had a GPS tracking device on it while the car was in for a warranty repair. When the GPS tracked his car 20 miles away from the dealer driving way over the speed limit for the road the car was on, he called the police and reported the car stolen.
In the end the porter was fired to taking a customers car home for lunch when he had no reason to be driving the car and the owner was given a $500 credit to use at the dealer.
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Old 11-29-2013, 08:43 AM   #68
chulooz
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How will they plan to compensate you for your rates that are bound to go up (or not be as low as they could be) after progressive notices that driving? You'll want to get your insurance in on this too.
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Old 11-29-2013, 09:04 AM   #69
nmlittlebigman
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Letting an insurance company or anyone else monitor a car is too Orwellian for my tastes. Perhaps if you need the price break on insurance you need a different car IMHO.

OR a different insurance company:


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Old 11-29-2013, 09:08 AM   #70
BCSteel
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Quote:
Originally Posted by Built2Drive View Post
I'm a tech in a dealership. If a person drops a car off with a shifting complaint in the cold, there is no reason to take the car out after sitting for only an hour. We have had a few shifting concerns with some of our manuals and none were needed to be taken to a mph of what was shown in the graph. There is no need for that at all. We do test drive our cars, most are 2 miles. Some get a 10 mile drive and if its a crazy problem or crazy drive adaption they are driven longer and the customer is notified.
I see the dealer will probably say they will punish the tech or something along those lines. They'll probably offer some free services and take care of any expenses for repairs. All you can do if you want to pursue this is contact SOA and complain to them. What will they do? Who knows.
Sadly there are always a few guys who don't respect a customer car and those are the ones that make the rest of us look bad.
Oh, hi common sense guy. Its nice to see there's at least one of you still around.
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Old 11-29-2013, 09:10 AM   #71
Amazing Asian
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Snapshot doesn't raise your rates if your already a customer. It only qualifies you for lower rates. I've done the snapshot thing before. It said my non grandma driving was too reckless. Because speeding up too fast is bad?
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Old 11-29-2013, 09:17 AM   #72
tibug
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Quote:
Originally Posted by Amazing Asian View Post
Snapshot doesn't raise your rates if your already a customer. It only qualifies you for lower rates. I've done the snapshot thing before. It said my non grandma driving was too reckless. Because speeding up too fast is bad?
But Progressive only considers braking acceleration, not acceleration from a standstill.
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Old 11-29-2013, 11:01 AM   #73
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Originally Posted by SoftPatch View Post
How about the fact that its illegal and reckless. Unless you're on a track you are putting other people's lives in danger for no reason. Anyone who thinks driving 90 mph in someone else's car without their permission, on public roads, is an ass.
Anyone who thinks driving 90 MPH in their OWN car on public roads is an ass.

Quote:
Originally Posted by Wesley1184 View Post
That's funny.
I have a na forester for mpg's. And my wrx is 75+ On highway always
Oooh, somebody just got called out!
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Old 11-29-2013, 12:23 PM   #74
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I noticed OP is from Utah.

Mark Miller Subaru in Southtowne is adjacent to I15.

What's the speed limit on I15 there or a few miles away? 75?

Would the OP entertain posting the other charts from his driving to show he never drives 80mph (or higher)?

--kC

Last edited by KC; 11-29-2013 at 12:34 PM.
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Old 11-29-2013, 12:33 PM   #75
Brandisher
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Quote:
Originally Posted by KC View Post
I noticed OP is from Utah.

Mark Miller Subaru in Southtowne is adjacent to I15.

I15 has sections that are posted as 80mph.

So, now instead of doing "90" they did 5-10 over the limit.

Not defending them... but... it's all a matter of perspective. (And OP should post all those other days from his snapshop from progressive to show he never does 80 or higher on said highway.)

--kC
The speed limit is 65mph. Yes there are sections where the speed is 75 and 80 mph, but in the more rural areas. I'm by Salt Lake City, so it's 65 mph.

I'm at the dealership now, and they are looking at the cameras and narrowing the suspects. Someone is getting fired and they will come and discuss with me what happens next.
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