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Old 05-19-2014, 06:21 PM   #1
etaktaf
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Member#: 38374
Join Date: Jun 2003
Vehicle:
2003 WRX

Default LA Window Tint Nightmare

Hey,

I recently got my new car tinted at Rob's Glass Tinting in Culver City. I decided to go with them because they had very good ratings on Yelp. After some consideration, I chose the 3M Crystalline.

When I picked up the car I was a little concerned about the bubbles and inconsistencies mainly on the rear window. The installer said that it was normal and to give it about a month to adhere.

A few days later, I decide to go wash my car. As I'm washing the rear window, I notice what appeared to be some kind of liquid on my rear speaker. After further examination, I realized that someone cracked it and then tried to cover it up by gluing it back together. It was quite obvious that the installer cracked it while installing tint in the rear.

I immediately contacted the owner about my situation. He spoke to the installer and his response was that it was already like that when I dropped it off, however the owner did confirm that the installer tried to glue it back together. The owner agreed pay to for the new part since it was the installer's responsibility for not doing a once over of the car and notifying me about any issues before dropping it off.

It took about 3 weeks for the owner to get the part and to finally install it. After the installation I asked him if he could try to remove some of the imperfections in my rear window. He and a coworker spent about 10 minutes trying to fix some of the issues however it didn't really make any difference.

He explained this is the best he can do. He also mentioned that this particular brand, 3M Crystalline is very difficult to work with especially on cars that have a dot matrix.

I've attached some photos of my rear window. What are your thoughts? Am I overreacting? The total cost (front, sides, and back) was $850.

Thanks.


The red circle indicates where they actually scratched the tint trying to smooth it out.





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Old 05-19-2014, 06:25 PM   #2
Sev
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850 for tint? Dayum...
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Old 05-19-2014, 06:28 PM   #3
Murdock1084
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$850??? For that price they should have taken the windows out of the car and tinted them. Pics you have are normal with the bubbles in the corner. You can't get all perfect when it gets to that area. The price is insane!!
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Old 05-19-2014, 06:30 PM   #4
TrueFoe
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Quote:
Originally Posted by Sev View Post
850 for tint? Dayum...
Exactly. For that price, I would expect perfection.
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Old 05-19-2014, 08:25 PM   #5
LASOOBIE
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Quote:
Originally Posted by TrueFoe View Post
Exactly. For that price, I would expect perfection.
and adds HP?
He did get more HP for $850 right?
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Old 05-19-2014, 08:57 PM   #6
CalTech87
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Had my windows tinted by a reputable place here in SD and I was a little concerned about some SMALL bubbles that have never gone away and are hardly noticeable. In other words, unless you are looking close and know where to look.

For that price though, I dont even know what to say. Did they offer a warranty? Mine had one and the installer said if there were any problems even after a couple years to bring it back.
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Old 05-19-2014, 09:18 PM   #7
dizizjake
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Location: BURBANK, CALIFORNIA
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That's a total ripped off!!! Even Beverly Hills won't charged 850$ for tints with bubbles....
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Old 05-19-2014, 09:34 PM   #8
949
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pm u.
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Old 05-19-2014, 10:42 PM   #9
Terrible Juan
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I've always paid about $120-180 for basic tint.

$850?! Holy hell.
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Old 05-19-2014, 11:16 PM   #10
tikbhoy
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850$ is that typo ? Holy hell
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Old 05-19-2014, 11:50 PM   #11
13WRX90
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$850 and that's what you got? Screw that. I paid about $470 to have all my windows done in 3M Color Stable including a front windshield strip. None of the areas over my dot matrix look like that, that's awful.

The place I took it to is in Ontario. If you want it fixed I highly recommend them, it's called All Shade Tinting. They also carry the Crystalline series.
The only people who will touch your car is the owner and the manager, both have 20+ years experience. They have excellent reviews and after I saw their work on high end cars like Lamborghini's I knew where I was going.
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Old 05-20-2014, 12:10 AM   #12
subaru222
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Wow.
I get mine done for 220. And never had any problem's at all
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Old 05-20-2014, 12:22 AM   #13
etaktaf
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Yeah, the $850 isn't a typo. It was $599 for the sides/rear and $249 for the front. I was a little hesitant to drop it off the first time since the owner wasn't there and the other employees looked like they were still in high school.
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Old 05-20-2014, 12:40 AM   #14
Ikkitousen
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You got ripped...do some research first, maybe its your first tint? Obviously...
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Old 05-20-2014, 01:03 AM   #15
Sev
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http://solutions.3m.com/wps/portal/3...g/ProductIdea/

Contact 3M and let them know that thier retailers "Rob's Glass Tinting in*Culver*City" have made it clear that 3M's products are hard to install, thus 3M should add a package insert with instuctions going forward for 3M Crystalline so consumers don't end up with a poorly executed tint job.
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Old 05-20-2014, 01:08 AM   #16
hybrid gti 2
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Dot matrix can be hard to work with. Some won't offer warranty for such reasons. If they didn't use a heat gun then they didn't know crap about doing it correctly for dot matrix. Yet that price is pure scam. I had mine done at sunsheild in 04 for $120. Can't be that much for a quality job now.

I got some muffler bearings I can sell you
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Old 05-20-2014, 02:01 AM   #17
blackstidriver123
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http://www.yelp.com/biz/tiger-tinting-studio-alhambra-3

Hit to Tiger Tint!! the guy is amazing and friendly and he won't rip you off. 150-180 for all window using 3m or American Standard or even oxyx
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Old 05-20-2014, 02:45 AM   #18
stupidaznmunkey
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i've paid 120-150 for a tint in rowland heights:

tintzone:
http://www.yelp.com/biz/tint-zone-rowland-heights
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Old 05-20-2014, 11:00 AM   #19
wrobinsoniv
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Wow, thats expensive plastic. Shoulda got a price quote before installation.
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Old 05-20-2014, 11:18 AM   #20
iforgettopee
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dude go back and get them to fix everything

for what you paid, they should detail your car too.
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Old 05-20-2014, 11:27 AM   #21
13WRX90
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DGM

Default

Quote:
Originally Posted by etaktaf View Post
Yeah, the $850 isn't a typo. It was $599 for the sides/rear and $249 for the front. I was a little hesitant to drop it off the first time since the owner wasn't there and the other employees looked like they were still in high school.
$249 for a front windshield strip or do you mean the front sides? $599 just for the rear window+rear sides is way too pricey.
OP, at that price, I would collect pictures of other tint work around the dot matrix and show them it can be done without all those imperfections then tell them to fix it or take it all off and refund. There shouldn't even be bubbles on your defroster strips.
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Old 05-20-2014, 12:05 PM   #22
Nikopotomus
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Sorry op, you got ripped off. Why they charge so much, I have no idea.

Most importantly, if you're not happy, keep complaining and telling them until they fix it, or if it doesn't bother you anymore, just live and learn.
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Old 05-20-2014, 12:55 PM   #23
etaktaf
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Quote:
Originally Posted by 13WRX90 View Post
$249 for a front windshield strip or do you mean the front sides? $599 just for the rear window+rear sides is way too pricey.
OP, at that price, I would collect pictures of other tint work around the dot matrix and show them it can be done without all those imperfections then tell them to fix it or take it all off and refund. There shouldn't even be bubbles on your defroster strips.
It's the entire front windshield.
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Old 05-26-2014, 02:33 AM   #24
trust068
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You over paid and it is my understanding it is impossible to get perfect around the lines and dots. Sorry to hear that.
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Old 05-26-2014, 02:30 PM   #25
949
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actually guys the pricing is that far off. he did get a pretty good tint film on the car. plus its with the front windows too. the car is complete. all around 360 degrees of tint.
tint is not that cheap if you buy a brand name and high quality of film.

if you have ever heard of huper optik they are more expensive than what is paid here.
the dot matix is pretty much hard to get done. the matrix will not allow the film to adhere.

the problem is that the work was half azzed and therein lies the problem, broken parts and the lines other than the matrix is not complete.

Last edited by 949; 05-26-2014 at 02:36 PM.
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