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Old 11-25-2001, 03:39 AM   #1
ALTA Performance
Vendor
Vendor Sales Rating: (0)
 
Member#: 10593
Join Date: Sep 2001
Vehicle:
2002 WRX SEDAN
Perrin Powered

Default ALTA Sports are we doing a good job?

We want to know how we are being received by i-club. We try very hard to have excellent customer service, honest answers and great pricing. Please let us know how we are doing so we can further improve our company!

Adam
ALTA Sports LTD.
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Last edited by ALTA Performance; 12-04-2001 at 02:10 PM.
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Old 12-04-2001, 02:00 AM   #2
DannyGT
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 6281
Join Date: May 2001
Vehicle:
2002 Impreza WRX
Graphite Pearl - SOLD :(

Default

I havent bought anything from you as of yet. But i can comment that your customer service is #1. Thats very important, and i rather pay 10 dollars more for something just because you guys were that much more informative.

Good Job

-DannyGT
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Old 12-09-2001, 03:40 AM   #3
supermarkus
Scooby Guru
Member Sales Rating: (13)
 
Member#: 6971
Join Date: May 2001
Location: Edmonds, Washington, USA
Vehicle:
2008 WRX STi
SSM

Default A resounding YES!

I was completely stunned today when I came into Alta Sports. I came in with the intention of picking up some MRT 30mm drop springs for my car and asking a few questions. Despite having a full house and two cars in the garage for work, Adam not only answered my questions but helped me plan an upgrade path that would fit my driving habits instead of just blindly trying to sell me on the latest, hottest, suspension gizmo or exhaust. I can't thank him enough for taking time out of his day to install my springs and put up with my yammering, he went beyond the call of duty. I could see him staying after hours to install something if I dropped a thousand smackers at his shop and demanded same day service. But the fact that I only bought discounted springs, that were actually no longer on sale , and he stayed open almost an hour later just to finish my car says volumes about the level of customer service you can expect from this shop.
What's more, he is an avid I-club surfer so hanging out at the shop with him and Brack made the day seem like an install day at a regular I-club member's house, minus the beer.
The real clincher for me was watching him deal with the most ridiculous complaint I've ever seen from a "tuner". Some kid came in, with his father no less, complaining about RF noise from his neon light transformers. This kid had it all apparently, pedals, under seat, shifter, dash, under car, the works. And he had been warned that the transformers hum and make all sorts of weird noises. I seriously thought I was going to die laughing listening to this kid's father complaining "There's got to be something you can do, this is unacceptable!"
It was all I could do to keep from telling him, he could roll the "neon sign" off a cliff and use the insurance money to buy something other than a carpet queen. But not Adam, he treated that loser just like he treated me. With helpful suggestions, an open mind, and lots of patience. And not a single snicker no matter how stupid the complaint got.
After that, I knew he would do anything in his power to help even the most insignificant of his customers. That's a great trait in a vendor and I recommend Alta Sports to anyone looking for no nonsense advice, competitive pricing, and great customer service. My only gripe is I had to drive all the way down from Seattle, but it was well worth the trip. I can safely say there will be more trips back.
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Old 12-09-2001, 07:46 AM   #4
T_REX02
Scooby Newbie
Member Sales Rating: (4)
 
Member#: 9781
Join Date: Aug 2001
Chapter/Region: SCIC
Location: Vegas
Vehicle:
2012 STi
Black

Default

Alta had an excellent price on the H&R springs for my WRX, shipping was fast and customer service on the phone was excellent......2 thumbs up from the owner of the sweetest rex on Charleston AFB !!!
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Old 12-09-2001, 11:31 PM   #5
Hyperdash
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 8577
Join Date: Jul 2001
Location: socal
Vehicle:
2002 wRx wHiTe OnE
AsPiRiNg I-cLuB RyCeBoI

Default

i enjoyed the story about neon lights.

adam must be superhuman to resist making jokes about the boy after he left.
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Old 12-11-2001, 02:18 AM   #6
ALTA Performance
Vendor
Vendor Sales Rating: (0)
 
Member#: 10593
Join Date: Sep 2001
Vehicle:
2002 WRX SEDAN
Perrin Powered

Default Thanks Guys!

I just want to say thanks to all of you guys! We will do our best to keep up the good work! Please let me know if I can ever be of assistance!

Adam
ALTA Sports LTD.

Also, SuperMarkus, next time I will bring the beer to make it a REAL I-clubber Saturday night!
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Old 01-10-2002, 03:28 AM   #7
ALTA Performance
Vendor
Vendor Sales Rating: (0)
 
Member#: 10593
Join Date: Sep 2001
Vehicle:
2002 WRX SEDAN
Perrin Powered

Default bump

bump
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Old 01-17-2002, 03:00 PM   #8
iv30
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 10865
Join Date: Oct 2001
Chapter/Region: South East
Location: At my house
Vehicle:
12 T3 08 IS350

Default

I went to see the guys at Alta last week, I have to say there passion for Scobs is the most I have ever seen, and wow do you ever have alot of parts in stock, bought some parts from them and I am highly impressed. Keep up the good work. Well worth the drive from Seattle.
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Old 01-24-2002, 04:22 AM   #9
Supapooh
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 4461
Join Date: Feb 2001
Chapter/Region: NWIC
Location: Eugene, Oregon
Vehicle:
02 2.slow

Default

Do you guys stock alot of gc8 parts?
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Old 01-29-2002, 01:40 AM   #10
ALTA Performance
Vendor
Vendor Sales Rating: (0)
 
Member#: 10593
Join Date: Sep 2001
Vehicle:
2002 WRX SEDAN
Perrin Powered

Default GC8 Parts

Hey guys,

I have a few things for the GC8 cars.

Springs, Shocks, Short Shifters, Clear Bumpers, Sway Bars, Strut Braces to name a few things. Please let me know if you are looking for something specific!

Adam
ALTA Sports LTD.
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Old 01-30-2002, 09:28 PM   #11
Supapooh
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 4461
Join Date: Feb 2001
Chapter/Region: NWIC
Location: Eugene, Oregon
Vehicle:
02 2.slow

Default

scooby sport rear section.
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Old 01-31-2002, 12:42 AM   #12
supermarkus
Scooby Guru
Member Sales Rating: (13)
 
Member#: 6971
Join Date: May 2001
Location: Edmonds, Washington, USA
Vehicle:
2008 WRX STi
SSM

Default WOW! Now that's service.

I ordered some KYB AGXs from Adam yesterday at noon, had them in my grubby little hands by 10 am this morning. Great price, friendly service, and a passion for Subarus. Alta Sports is an absolute gem. Keep up the good work and competitive pricing. Too bad the web site is so far behind the actual stock Oh well, I'll just have to take a road trip on down again when it's BPM GT time.
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Old 01-31-2002, 01:53 AM   #13
ALTA Performance
Vendor
Vendor Sales Rating: (0)
 
Member#: 10593
Join Date: Sep 2001
Vehicle:
2002 WRX SEDAN
Perrin Powered

Default Scooby Sports Rear Section

We are supposed to have Scooby Sports products in stock very soon! Thanks for your patience. And Mark thanks again for the kudos.

Adam
ALTA Sports LTD.
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Old 01-31-2002, 04:17 AM   #14
Supapooh
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 4461
Join Date: Feb 2001
Chapter/Region: NWIC
Location: Eugene, Oregon
Vehicle:
02 2.slow

Default

Hey got a few questions for ya. One, when you get the scoobysports stuff in could ya hit me with a pm or something. Secondly do you do honda stuff? I'm looking for a b16 w/ hydro tranny.
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Old 02-13-2002, 08:06 PM   #15
mitch808
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 10228
Join Date: Sep 2001
Vehicle:
2002 Subaru WRX

Default

I took a nice drive from seattle to see you guys to get just a rear sway bar. But guess what? It was sold about two hours before I got there. Even the solid end links were gone. Oh well, I got great service and everything everyone said is entirly true, ALTA ROCKS! I didn't leave empty handed of course, why would I drive 200+ miles to leave with nothing to show for. I at least bought an STi grill kit and some GFB pullies.

One thing though on the STI grill, it does not fit worth a damn. Have you ever tried it on a WRX? The lower metal tabs do not line up in any shape or form with the holes on the car. Perhaps it's production variances as the kind of look like they are hand made or something. Instead of the tabs pointing straight back, they go inwards at a 30 degree angle, making them useless. Nothing a dremel can't fix though.
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Old 02-14-2002, 03:55 PM   #16
ALTA Performance
Vendor
Vendor Sales Rating: (0)
 
Member#: 10593
Join Date: Sep 2001
Vehicle:
2002 WRX SEDAN
Perrin Powered

Default SORRY!?!?!?!

Mitch,

I will call you today if I have your number! Please keep us aware of any problems. On the bar and endlinks I have one ready to ship to you today. I will ship to you for no charge because of the problems you had.

Adam
ALTA Sports LTD.
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Old 02-15-2002, 11:04 AM   #17
Zigen
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 14901
Join Date: Feb 2002
Location: San Diego, CA
Vehicle:
2002 Impreza WRX

Thumbs up Altasports = 2 thumbs UP!

Hi, I just got my HKS Carbon/Ti exhaust from Altasports... I'll try to keep this short...

Customer service from Adam = A+, supply of parts that they have listed on-line was actually how many they had, and time it took for my part to get to me, well... I called Adam on Saturday of last week, he said the exhaust was in-stock and he would ship it first thing Monday morning and told me it would get to me by no later than Thursday that week... it came in last night, exactly when he said it would come. Took 3 days from Oregon to Southern Cali... very fast in my book (especially for UPS ground shipping). On my last note, they have really GREAT prices too.

I highly recommend Altasports to anyone who wants good CS, low-prices and an overall excellent buying experience... Keep it up Adam, you just got yourself a life-long customer!

-Sal
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Old 02-15-2002, 01:47 PM   #18
jersey judge
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 11460
Join Date: Oct 2001
Location: www.rs25.com
Vehicle:
3 OBS, SUS, OBL
Blk/SltX2, Winbery/Titani

Default

what's your email address???/

Thanks, Ron
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Old 02-17-2002, 12:45 AM   #19
YnGrsHpr
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 9240
Join Date: Aug 2001
Chapter/Region: MWSOC
Location: Frankfort, Il
Vehicle:
02 WRX
Silver

Thumbs up

Alta Sports is awesome! I ordered H&R lowering springs and they were cheaper from Alta than any other place I could find. I also ordered the BPM short throw shifter. It didn't come with any directions so I called them and they walked me through the whole thing. They have great pics of installs on their site if you don't know how to install something. (they didn't have the pics of the shifter up yet). Awesome people, great pricing, can't go wrong!!

~Jacob
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Old 02-18-2002, 04:23 AM   #20
Sparticus
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 14620
Join Date: Jan 2002
Location: Marysville, WA.
Vehicle:
2000 Impreza RS

Default

I pm ed you ALTASPORTS

Ben
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Old 02-23-2002, 12:04 AM   #21
Thomas Ruble
Scooby Newbie
Member Sales Rating: (5)
 
Member#: 12694
Join Date: Nov 2001
Location: Under my car
Vehicle:
02 WRX/JDM EJ207RA
Unabomber Eeee-thug

Default

Alta Sports were terrific. Adam was very professional and polite to deal with. I highly recommend them to anyone. I have spent a great deal on my REX so far and he is definitely one of the two best vendors I have delt with.
I recently got a great package deal on a set of wheels and tires that also included a set of HKS headers >( they're soooo beautiful and top notch quality part for sure )
Tom...
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Old 04-11-2002, 05:46 PM   #22
neurotic
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 8161
Join Date: Jul 2001
Default Altasports

Looked around for a thread already posted reviewing this vendor but didn't find one.

I just recieved my Morette headlights from Altasports and I am very impressed. I ordered, I was told they would ship monday - they actually shipped on monday and I got them 4 days later.

Sweet!!

I haven't even really looked at them yet since the front of my car accidentally hit another car and I would need to duct tape the lights on if I wanted them installed

Pricing was decent, nothing crazy high or crazy low but I would gladly order from them again. I was very sick of waiting months for things I ordered in the past from other vendors...

http://www.altasports.net
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Old 05-30-2002, 08:05 PM   #23
leon
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 17123
Join Date: Apr 2002
Chapter/Region: MAIC
Location: Ahhhlington, VA
Vehicle:
2002 WRX
Silva

Default

Yes. EXCELLENT. Adam from Alta Sports is awesome. This is one of my two favorite vendors. I will do a lot of buisness with them in the future.


-Leon

http://www.altasports.net
http://www.altasports.net
http://www.altasports.net
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Old 05-31-2002, 11:53 PM   #24
02BluWRX
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 17924
Join Date: Apr 2002
Chapter/Region: South East
Location: Lakeland, Florida
Vehicle:
2008 Prius
Blue

Thumbs up Alta

Alta Rocks ! Great response and awesome customer service !
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Old 06-01-2002, 02:09 AM   #25
powderhound
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 18262
Join Date: May 2002
Location: Bellevue, WA
Vehicle:
2002 WRX
MBP MT Sedan

Thumbs up

Just drove down to the Alta store today. They were very helpful and answered all my questions perfectly. They didn't even get the sleepy look in their eyes as I droned on and on. I have to say that they are the most friendly tuner shop I have ever been in. They will definitely be my new source for parts. Stop in if you are close enough. It will be worth your time.
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