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Old 01-08-2003, 03:11 AM   #1
haic18
Scooby Newbie
 
Member#: 5951
Join Date: Apr 2001
Location: Bay Area, CA
Vehicle:
2008 WRX Sti
Silver

Thumbs up Kudos for Santa Cruz Subaru

My fiancé and I just got our car back from their service dept.
We drove 100 miles each way (from Pinole, CA) to take our WRX wagon for her 30k service. It was well worth the time!

Besides the regular service work, I mentioned a few other things that were wrong with the car and wanted them to take a look at. While we were expecting the regular dealer BS run around (“this is normal”, blah blah blah) … It was to my surprise that they went out of their way to help us resolve them.

Great job Mark and Bruce from Santa Cruz Subaru!
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Old 01-08-2003, 01:36 PM   #2
wackie
Scooby Specialist
 
Member#: 14580
Join Date: Jan 2002
Location: Sacramento, CA
Vehicle:
2004 Forester XT
www.wrxhackers.com

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We shall soon see just how good they are when they have a looksie at my car.
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Old 01-08-2003, 04:45 PM   #3
1WRX2NV
Scooby Specialist
 
Member#: 17110
Join Date: Apr 2002
Location: San Jose, CA
Vehicle:
02 wrx sedan
midnight black pearl

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don't worry, they are the BEST BY FAR!!!!!

I get my ride back this week!!

-freddie
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Old 01-08-2003, 05:07 PM   #4
aussiebrydon
Scooby Specialist
 
Member#: 10391
Join Date: Sep 2001
Chapter/Region: NWIC
Location: Sunnyvale
Vehicle:
2008 Acura MDX
Sliver

Default

I don't know that there's anyone in the bay area that can honestly say something bad about Subaru SC. Oh - maybe Santa Clara Subaru could say that it makes them look especially bad because there's a dealership that actualy treats people properly just over the hill!

Everyone at Subaru SC goes out of their way with every customer to make sure we're all happy. Major kudos to them
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Old 01-09-2003, 05:05 AM   #5
hoche
Scooby Newbie
 
Member#: 22072
Join Date: Jul 2002
Location: San Jose, CA
Vehicle:
1999 OBS
Silver

Default

I can say something bad about them: they've become so popular that I can't get next-day appointments any more.


GO AWAY, EVERYONE!


*grumble*

MY dealer. Donwanna share.

*grumble*
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Old 01-09-2003, 01:48 PM   #6
sybir
Scooby Specialist
 
Member#: 4615
Join Date: Mar 2001
Chapter/Region: BAIC
Location: Don of the Wagon Mafia
Vehicle:
05 FXT/01 OB/97 OB
Yes.

Default

lol
i know
everytime i'm in there, there's cars that I know belong to people in SF, Hayward, etc

Oh well, as long as I can still get an appointment occasionally, i'm happy


*waiting for friday to get my baby back after a month of downtime*
(not SC subaru's fault, long story involving having to flatbed my car up from an incompetent dealer in Palm springs over Christmas..wheeeee)


But Mark and Bruce are the best service guys I've ever dealt with.....
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Old 01-09-2003, 02:53 PM   #7
1WRX2NV
Scooby Specialist
 
Member#: 17110
Join Date: Apr 2002
Location: San Jose, CA
Vehicle:
02 wrx sedan
midnight black pearl

Default

maybe I'll see you there....pick up on Friday too!!! cant wait!
I have the lowered black wrx w/22b wing.

-freddie
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Old 01-09-2003, 11:26 PM   #8
sybir
Scooby Specialist
 
Member#: 4615
Join Date: Mar 2001
Chapter/Region: BAIC
Location: Don of the Wagon Mafia
Vehicle:
05 FXT/01 OB/97 OB
Yes.

Default

lol, maybe
i was getting stuff out of my car, and saw yours, with the cobb brakes and everything, and thought to myself "that's a club guy getting a tranny fix, for sure "

mine's the big pimpin' black OB with 99 RS wheels and limo tint
say hi to my wounded baby for me
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Old 01-09-2003, 11:32 PM   #9
1WRX2NV
Scooby Specialist
 
Member#: 17110
Join Date: Apr 2002
Location: San Jose, CA
Vehicle:
02 wrx sedan
midnight black pearl

Default

hahahaha,
we'll do

-freddie
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