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Old 05-02-2001, 10:01 AM   #1
gavin
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Join Date: Dec 2000
Location: Portland, OR USA
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2005 GT LTD Wagon
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Post Warranty Issues - Everyone Pls Read

Almost everytime someone post a mod question someone chimes in about it voiding their warranty, or the dealer refusing to work on it.

If you live in the US, this is absolutely wrong.

A manufacturer cannot void your warranty unless one of two things is true:

1) The modification you made is explicitly excluded in the language of your warranty.

2) They can directly attribute whatever problem you are making the claim on to your modification.

This is Federal law. Know your rights. Go here, for more info:
http://www.sema.org/warranty/
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Old 05-02-2001, 10:04 AM   #2
bratmantlz
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Location: colorado springs colorado usa
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88 626 Turbo
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i know that too. just over paranoia. really over concern for their warrantee, hell i did the same thing. then kept modding and modding....
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Old 05-02-2001, 10:08 AM   #3
ColinL
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'01 Erion CBR 929

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It is fine and dandy to know your rights, but once warranty coverage is REFUSED by a dealer and that decision is backed by SOA, you have nowhere to go but litigation.

For many smaller things this is not going to be worth it. Let's say the dealer decides that your OZ Superleggera wheels and 215/45-17 tires were a contributing factor in a wheelbearing failure, and SOA agrees. This is a relatively sound and defensible statement, whether or not it is "true".

It simply is not worth your time and effort to proceed further-- replace the wheelbearing yourself.

But now what if you had Cobb Tuning cams and the wheelbearing failed? You might be able to win at litigation, but is it worth the time and money?
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Old 05-02-2001, 10:44 AM   #4
gavin
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Knowing your rights and exercising them are two different things.

I've seen too many people running around telling people to remove their intake before getting recall work done on the O2 sensor, etc., which is just ridiculous.

Know your rights, know the risks of your mods, and what systems they affect, know the risks you inccur by making them.
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Old 05-02-2001, 10:50 AM   #5
Andrew
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In CA though, if a dealer works on your car and sees the non-carb legal turbo there, then they could be in some serious trouble (huge fines and closing of the dealership).

so youre pretty SOL in CA once you put the turbo on.
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Old 05-02-2001, 11:07 AM   #6
Derres Catalano
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Here here. Shops are legally obligated to report any non CARB compliant modifications. Most will turn you away without reporting you, but they will refuse to work on your car.

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Old 05-02-2001, 11:19 AM   #7
gavin
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The two are completely unrelated. Making an illegal modification is always illegal and has nothing to do with your warranty.

Is that such a difficult concept to grasp?
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Old 05-02-2001, 11:20 AM   #8
Derres Catalano
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Yeah, having rights and excercising them are completely two different things. I think what everybody was trying to say was that if you remove your aftermarket intake before going in to the dealer, you will save yourself alot of headaches, regardless of what your rights are.

Litigation costs money, and more importantly time. Subaru has both. I would rather spend mine working on my car, not defending my work in court.

We should all be aware, especially in CA< that the rest of the world is against auto enthusiasts. Fixing up cars means they go faster and speeding kills more people every year than,.... well you know the statistics better than I do.

Anyways, I'm just pointing out the general publics point of view. Most people don't spend 1/4 of what they make on their car like I (us) do.

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Old 05-02-2001, 11:34 AM   #9
yebokmj
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Your only spending 1/4 of what you make? I think you need to spend more. It seems to me that member of this club far exceed the 1/4. I know I do.
Joshua
Subaru Salesman
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Old 05-02-2001, 05:19 PM   #10
jhuang76
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2005 Legacy GT
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Like I say, the BEST thing to do is make friends with dealerships!!! In reality, warranty work actually makes the dealership money. Yes, they are obligated to serve Subaru, and as such, will try and deny warranty work if obviously possible. BUT, as with any business, keeping good customers loyal is also very important, so hey, it's called "cost of doing business."

BTW, Derres Catalano, funny thing our local paper had once (Atlanta Journal - Constitution). They wrote a long multi-day article demonizing speeding and how it kills so many people. Well, they put up some statictics on deaths in each county due to speeding (whatever that means) and interesting, also alcohol. Well, right away, I say a LOT more deaths in the alcohol column. Bored while an experiment was running, I tallied everything up and I found out according to their results, >4x as many people die in Georgia (in '98 anyways) due to alcohol than speeding. Only in like 8-10 counties did deaths due to speeding surpass alcohol (and Georgia has LOTS of counties).

BUT, otoh, from what I've seen, there are a LOT more traffic citations given than DUI citations. HUH, if you were truely after road safety and lowering deaths, shouldn't it be the other way around.
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Old 05-02-2001, 05:31 PM   #11
jhuang76
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BTW, I just read the other cam and warranty related thread. One aspect that was overlooked (I think) is that the actual work related to putting any part in a car can be used to void warranty. In other words, they could claim you screwed things up when you tried to install the xxx part.
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Old 05-03-2001, 12:11 AM   #12
popnGEAR
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RBP

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"install the xxx part."

what exactly are you installing in your scooby...sex toys?

jk, i'm immature, delete my post
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Old 05-03-2001, 12:12 AM   #13
Derres Catalano
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Take my wife, please....
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Old 05-03-2001, 12:18 AM   #14
SUBYRS710
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Even if the problem wasnt directly caused by an aftermarket mod. couldnt the dealer just say "Well, you did this and this and that, causing your car to travel at a speed it wasnt meant to go at, and making it do this or that, which in turn caused whatever to break" ? I know i'm paranoid about going into the shop...thats why i've never gone!
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Old 05-03-2001, 07:13 AM   #15
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So if I slapped a turbo on with custom headers and straight back exhaust and A-FC and blew my tranny they SOA might balk at replacing it???
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Old 05-03-2001, 07:21 AM   #16
Frank
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always keep those stock parts hehehe
i also make it a point to never ever tell my dealer that i know about or know how to modify my car. It just makes it a little easier to tell that little white lie that maybe might save you a couple hundred bucks. And hey, this is coming from the guy who took his brand new WRX apart just to remove the glovebox and center console weights. Modding is fun and addictive. Its even more fun because you know its a little on the risky side. DIY or die.
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