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Old 03-08-2003, 11:26 PM   #1
RSX2STI
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Default Help dealer has backed out of STI preorder..

I need your help guys,
My dealer, which is Gillman Subaru Austin, texas has just informed me that he is going to markup the STI's and I didn't get anything in writing about mrsp, but he told me that he would stick to his word about msrp the f'ing crook. So, thank god that the deposit is refundable but, I think I need to find another dealership in Texas or the surrounding states that will give me msrp in a written contract. Your help you be greatly appreciated.
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Old 03-08-2003, 11:49 PM   #2
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Perhaps a call to SOA may help, at the very least put your mind to ease. Also post in the local forum for Texas and they may be able to give you some direction.
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Old 03-09-2003, 02:12 AM   #3
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i think pretty much every dealer will try to stab some kind of dealer markup no doubt about that. that's what happens when you have a limited production car with a very high demand. this is just dollar signs for dealers. i can honestly say, i would do the same, hey, we all gotta eat right? also, if you think about it, if most dealers wouldn't even sell the WRX for MSRP, what would be the reason that the STi would be sold as MSRP, that would probably be out of the question, especially since the EVO isn't going at MSRP.
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Old 03-09-2003, 02:59 AM   #4
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Quote:
Originally posted by clamdip
i think pretty much every dealer will try to stab some kind of dealer markup no doubt about that. that's what happens when you have a limited production car with a very high demand. this is just dollar signs for dealers. i can honestly say, i would do the same, hey, we all gotta eat right? also, if you think about it, if most dealers wouldn't even sell the WRX for MSRP, what would be the reason that the STi would be sold as MSRP, that would probably be out of the question, especially since the EVO isn't going at MSRP.
This goes to show you.. Never trust a salesman. Unless it comes directly from Subaru HQ, I don't really trust anything a saleman says. It is really a frequent occurance that salesmen and women stab their customers in the back.

I checked out a thread on evolutionm.com and saw a 20k markup on an EVO. 20K!!!!!!!

Tim
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Old 03-09-2003, 10:31 AM   #5
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If I called SOA what would I ask them? Do they have any control over dealer markups? I am pretty sure that every dealer wants to make the most amount of money possible but, I know of many people in this forum that have written and signed agreements that specifically state that they are getting an sti for MSRP and some people even managed to get it like $400 dollars under MSRP, whatever that may be.
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Old 03-09-2003, 11:14 AM   #6
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over on evoforums they have a dealer boycott post:

http://forums.evolutionm.net/showthr...threadid=15600

we should start a similar post when the cars start trickling in. They can gouge if they want to but pay the price in bad press.

If my dealer pulls that **** I'll personally hand out boycott flyers.
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Old 03-09-2003, 11:21 AM   #7
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Old 03-09-2003, 12:57 PM   #8
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Quote:
Originally posted by samurai


This goes to show you.. Never trust a salesman. Unless it comes directly from Subaru HQ, I don't really trust anything a saleman says. It is really a frequent occurance that salesmen and women stab their customers in the back.

I checked out a thread on evolutionm.com and saw a 20k markup on an EVO. 20K!!!!!!!

Tim
I saw that, absolutely ridiculous. Let's see, what would I want to buy for $52,000; the Evo or a Z06.
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Old 03-09-2003, 01:04 PM   #9
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Quote:
Originally posted by clamdip
I can honestly say, i would do the same, hey, we all gotta eat right?
With the markups on the STi, the dealers must be eating Prime rib smothered in truffles every day.
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Old 03-09-2003, 05:02 PM   #10
speedlimit
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Default Re: Help dealer has backed out of STI preorder..

Quote:
Originally posted by RSX2STI
I need your help guys,
My dealer, which is Gillman Subaru Austin, texas has just informed me that he is going to markup the STI's and I didn't get anything in writing about mrsp, but he told me that he would stick to his word about msrp the f'ing crook. So, thank god that the deposit is refundable but, I think I need to find another dealership in Texas or the surrounding states that will give me msrp in a written contract. Your help you be greatly appreciated.
Hi,

Do you know if the car was ordered using your identity? When I placed my "order" they copied my DL and stated clearly the car was ordered in my name. I also remember reading a thread about SOA taking a dim view of multiple deposits by customers which would imply SOA had customers names. Would they be getting the car without your indentity?

Plus you had a reasonable expectation to buy the car at MSRP in the absense of anything to the contary when they took your deposit. I would talk to a local attorney who specializes in consumer fraud.

Speedlimit..........
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Old 03-09-2003, 06:41 PM   #11
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Default Re: Help dealer has backed out of STI preorder..

Quote:
Originally posted by RSX2STI
I need your help guys,
My dealer, which is Gillman Subaru Austin, texas has just informed me that he is going to markup the STI's and I didn't get anything in writing about mrsp, but he told me that he would stick to his word about msrp the f'ing crook. So, thank god that the deposit is refundable but, I think I need to find another dealership in Texas or the surrounding states that will give me msrp in a written contract. Your help you be greatly appreciated.
You really need to do some research on Austin area dealers!! GILLMAN IS A CON SHOP!!! thats their bag to rip a new one in everyone I really cant believe their still open
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Old 03-09-2003, 06:56 PM   #12
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You really need to do some research on Austin area dealers!! GILLMAN IS A CON SHOP!!! thats their bag to rip a new one in everyone I really cant believe their still open

Please help me out on this one cuz Austin Subaru said that they will be marking it up about $5k. So what do u think?
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Old 03-09-2003, 09:16 PM   #13
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Quote:
Originally posted by RSX2STI
You really need to do some research on Austin area dealers!! GILLMAN IS A CON SHOP!!! thats their bag to rip a new one in everyone I really cant believe their still open

Please help me out on this one cuz Austin Subaru said that they will be marking it up about $5k. So what do u think?
What do I think I think that is Austin Subaru says something you can take it as fact. Brent will tell you exactly whats up- Austin Subaru had deposits on all STIs when I talked to them bout 2 months ago so I dont see how you could even get one even if they were marked up 5K. The thing to watch at gillman is the stall and pressure tactics they use your constantly watching your back as they will try to slip things by you. You have probably gotten this feeling already. If I was you Id call Brent and see if there is anything they can do to get you a STI tell anyone to shove it for anything more than 1k markup. You might want to contact Joey at Temple subaru- thats were I got my WRX- I love the guys at Austin subie but we just couldnt make the deal work- I called Joey and played hardball and got what I wanted
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Old 03-09-2003, 10:33 PM   #14
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Default damn...

i'm number 2 at Austin Subaru. Have a verbal MSRP agreement.

From what some lawyer friends have told me (I've been anticipating a problem based on other dealers marking up) that if they take your money on the dealer's word not to mark it up over MSRP, that in itself is the basis for a contract. You bought the right to purchase the car at the sticker price, if they mess with you, get a lawyer, call SOA daily, etc. (mind you, this is in texas, may vary on location)

Kinda like what speedlimit said, this is a form of "bait-and-switch".

My salesman is not Brent, but the guy has kept his story straight since placing the order the day the car was announced.
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Old 03-09-2003, 10:43 PM   #15
RSX2STI
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See I had a verbal agreement with the guys at Gillman but they act as if what I am telling them is absurd. I'll try Austin subie tommorow but, I doubt I will hear anything different from the first time I called them.


Quote:
"Austin Subaru had deposits on all STIs when I talked to them bout 2 months ago so I dont see how you could even get one even if they were marked up 5K."
Just curious,
So they know how many they are gettin? Thats wierd? Their hasn't been a dealer yet that has told me that they aren't taking deposits or they know how many they are getting. If this is true, it'll be a real bummer.
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Old 03-09-2003, 10:51 PM   #16
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Quote:
Originally posted by RSX2STI
See I had a verbal agreement with the guys at Gillman but they act as if what I am telling them is absurd. I'll try Austin subie tommorow but, I doubt I will hear anything different from the first time I called them.

Just curious,
So they know how many they are gettin? Thats wierd? Their hasn't been a dealer yet that has told me that they aren't taking deposits or they know how many they are getting. If this is true, it'll be a real bummer.
Get a lawyer if it's worth it to you. Gillman is trying to screw you. As soon as you scream lawsuit they will do something. If you had an agreement (oral contracts up to $5000 are enforcable in Texas) then do what you have to if you want the car for MSRP. Have you called SOA?

My salesman at Austin Subaru, Chance, says they "think" 3-4 cars late May early June.
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Old 03-09-2003, 10:56 PM   #17
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I am definitely making calls to Austin subie and SOA tommorow. I am not really sure about an attorney, yet. But after I call those two places tommorow I'll probably call Gillman back and tell the guy whats on my mind...I doubt that will help though.
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Old 03-09-2003, 11:05 PM   #18
95MPower
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Default that's cool...

just be careful what you say to Gillman just in case you do decide to try the legal route.

Make it clear that you only put down a deposit after the dealer agent confirmed that the car would be sold at MSRP.

That's what I intend to do if Austin Subaru even tries it. I made a deal. I specifically had a 'gouging' conversation with the salesmen before I would put down a deposit.

Did Gillman take your money and fill out a purchase order/agreement? copy your license?

Last edited by 95MPower; 03-10-2003 at 01:07 AM.
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Old 03-09-2003, 11:24 PM   #19
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We'll they did take a copy of my DL and the guy told me I would have a choice of rim color in a couple of weeks so I think that he filled out an order form, does that give me any leverage at all?

BTW, the situation is that the guy that I put my order with left the dealership and he is the one that verbally confirmed that I will get msrp.
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Old 03-09-2003, 11:43 PM   #20
95MPower
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Default That doesn't matter...

he was an agent of the dealer at the time.

The purchase agreement thing just helps (IMO) if you do go with a lawyer. It furthers your case when you say you wouldn't have gone as far as an agreement if the dealer didn't tell you MSRP.
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Old 03-09-2003, 11:45 PM   #21
speedlimit
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Quote:
Originally posted by RSX2STI
We'll they did take a copy of my DL and the guy told me I would have a choice of rim color in a couple of weeks so I think that he filled out an order form, does that give me any leverage at all?

BTW, the situation is that the guy that I put my order with left the dealership and he is the one that verbally confirmed that I will get msrp.
That is even better as the turn-over rate at car dealerships is high and most leave “unhappy”. Let them know that the salesman who left will get the second subpoena in the law suit. Nothing better than a disgruntled ex-employee for leverage.

Also, if SOA can match your name to an order let them know the facts. Or tell SOA to cancel the car in your name; preventing the dealer from getting the car or at the very least putting them farther down the allotment food chain. That would be pretty sweet.

Speedlimit.......
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Old 03-10-2003, 01:05 AM   #22
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And Id go back and edit all these posts to blank- Just for good measure- Better yet have the mods delete it. Cause if I worked at a dealer my startup page would be the oh so easy to find TX NASIOC to see whose modding racing and what not. Just my.02
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Old 03-10-2003, 10:28 AM   #23
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Not sure if the law is the same in Texas as it is in Michigan, but a few years back when the T-bird came out a guy had a problem like this. He put a deposit down for two cars at MSRP, of course it was a verbal agreement. The cars came in and received the subsequent markup. The guy screamed bloody murder, even got on the local news, but in the end he lost in court and the cars were sold to someone else willing to pay the markup.
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Old 03-10-2003, 12:12 PM   #24
95MPower
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Default if they take your money...

and say you'll pay MSRP it is a contract in Texas. That's it.

Oral contracts up to $5K are enforceable. They made a contract to deliver a car at MSRP. It is binding according to everyone I've talked to.

By the way, good luck to the original poster. I hope you get your car!
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Old 03-10-2003, 01:46 PM   #25
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How do you prove that you had a verbal contract?
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