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Old 03-21-2003, 07:17 PM   #1
dcoty
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Member#: 3149
Join Date: Dec 2000
Location: montreal quebec
Vehicle:
01 V7 GC/R32 sky

Default Random tec hi flow cat exchange? (warrantee)

Like a lot of you, my random tec cat went to crap in 4 months,and now its rattling badly when cold, i just checked it out earlier, its only the cat making the noise.

So, has anyone called them and gotten a new on in exchange for their old one yet? When my borla's cracked, i had a new set in a week and I sent the old ones back in the same box...really easy. Does random tech make it as easy as borla to get it exchanged?

Those of you who have gotten a refund on their cat, can you tell me what your experience was like with them?
Thanks in advance guys.
Dan
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Old 03-22-2003, 04:12 PM   #2
Fred Zaplitny
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Location: East Detroit, Michigan
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1999 2.5RS Coupe
Blueish Kind of

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Does your cat pipe look like this:



Or is it the older model? I just bought this one. Now I'm a bit concerned with all this stuff I'm hearing.
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Old 03-22-2003, 04:31 PM   #3
joefocker20
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I think the problems one used a ceramic catalyst, do those ones have a metallic catalyst?
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Old 03-22-2003, 06:58 PM   #4
Fred Zaplitny
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Quote:
Originally posted by joefocker20
I think the problems one used a ceramic catalyst, do those ones have a metallic catalyst?
Yes. According to the label on the box, it's a mettalic substrate catalytic converter.

One thing that irritates me is that it didn't come with a donut gasket which it needs due to the design. Oh well I got one for 10 bucks from a muffler shop.
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Old 03-22-2003, 07:16 PM   #5
joefocker20
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Yours should be fine then, it looks like a nice piece of work.
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Old 03-22-2003, 07:56 PM   #6
dcoty
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Yes, mine looks just like that, and I did have to get a lead gasket put on between the cat and the midpipe, it was a poor fit. How are they with warrantees? I know some of you have had problems with them. I hope they honor it warrantee as well as borls. Thanks guys.
Dan
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Old 03-22-2003, 08:47 PM   #7
quicksilver
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My car was used to make the final prototype for this product (the new, metallic style). It should have come with a new, properly fitting donut gasket. Despite my complaints, the product never really fit properly; contacting the front crossmember and banging around. As for warranty requests, this is a good company to deal with. They should be able to honor your requests ASAP.

-Mike
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Old 03-23-2003, 02:34 AM   #8
dcoty
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Thanks mike, glad to hear they are good to work with. I was considering chopping out the old cat section and welding in a Cat Co high flow cat. I hope new version will not rattle or fall apart as mine did and they ironed out all the problems in the new one. Thanks again.
Dan
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