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Old 03-29-2003, 08:28 PM   #1
blxmjx
Scooby Newbie
 
Member#: 9694
Join Date: Aug 2001
Chapter/Region: SCIC
Location: diamond bar, CA
Vehicle:
evo 10MR /08GSR
05 lgt wagon

Default *warning* never get any audio work done @ car audio craftsmen

I just got back from getting a head unit installed @ car audio craftsmen in Walnut. My WRX was just painted a few weeks ago and everything is flawless. No dings or scratches anywhere. When I drop off the car I do a check to make sure everything looks okay on the car. They get everything done about 3 hours longer than they estimate. Then I pick the car up and the install is done. I go home to get my wife and she says "where did you get that dent on the front fender?" I then proceed to check it out and notice a big ass dent on my front passenger fender. I call them up and they tell me to bring the car down. Once I get there they deny doing anything to the car and claim that the dent was already there.

Avoid this place like the plague.

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Old 03-29-2003, 10:19 PM   #2
dvs
Scooby Newbie
 
Member#: 15911
Join Date: Mar 2002
Location: Irvine, CA
Vehicle:
2002 WRX
Red Pearl

Default

Better Business Beruo,, bearue, bureau. (i think i got that right)

let them duke it out, company's hate that place.
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Old 03-29-2003, 11:34 PM   #3
blxmjx
Scooby Newbie
 
Member#: 9694
Join Date: Aug 2001
Chapter/Region: SCIC
Location: diamond bar, CA
Vehicle:
evo 10MR /08GSR
05 lgt wagon

Default

I'm definitely going to check into it on Monday.
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Old 03-30-2003, 01:20 AM   #4
Skylab
Scooby Specialist
 
Member#: 4263
Join Date: Feb 2001
Location: Cardiff-by-the-sea, Ca
Lightbulb

You learned the hard way.

Whenever I get my car dropped off for any kind of service, I do a walkaround with the boss. If you're really paranoid, you can take pictures and have him witness it.


I did a walkaround at Bob Baker Subaru in Carlsbad, and when I got the car back, there was a scratch on the passenger side door that wasn't there before. They polished it out, and did some other freebie scratch fixes too.



Sorry about your car.


Skylab™
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Old 03-30-2003, 01:28 AM   #5
STEALTH-WRX
Scooby Specialist
 
Member#: 7822
Join Date: Jun 2001
Chapter/Region: SCIC
Location: Mission Viejo, California
Vehicle:
2002 WRX
Multi layer snot green

Default

if you every want to pay them back pm me. i can help you out.
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Old 03-31-2003, 12:32 AM   #6
JDM Junkyard
Scooby Specialist
 
Member#: 31062
Join Date: Dec 2002
Location: So. Cali
Vehicle:
1985 land bruiser

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wow....lucky i read this....tell me...what kind of dent was it?....just want to make sure...

how about the stereo install...was it good?

I'm looking for the good place to do the stereo in a car...needs to be a great job...and reasonabily priced...

BTW...where you there on Sat?...I was there, and saw a blue wagon...was that yours?
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Old 03-31-2003, 01:27 AM   #7
blxmjx
Scooby Newbie
 
Member#: 9694
Join Date: Aug 2001
Chapter/Region: SCIC
Location: diamond bar, CA
Vehicle:
evo 10MR /08GSR
05 lgt wagon

Default

Skylab- ya, I screwed up. I checked the car really well before bringing it over there. When I picked the car up I was too excited w/what I had installed. I was a bit too trustworthy since the place was recommended to me by a friend. Live and learn.

Stealth- thanks for the offer. I'll just use this as a learning experience for me. I'm a big believer in Karma and I think it'll get back to whoever did the damage.

JDM junkyard- I think you got the info you needed when you AIM'd me. The dent is about the size of a volleyball. I was also there on saturday but my wagon is seal gray. The install seems to be ok but the damage pretty much overshadowed everything else to me.


I admit that when I went back over to the shop that I was pretty pissed off and yelled like a madman, which is very much against my nature. I think that most people would be pretty irate in the same situation though. Especiallly considering I just got the car back from getting painted.
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Old 03-31-2003, 03:42 AM   #8
spiralsmurf
Scooby Specialist
 
Member#: 16085
Join Date: Mar 2002
Chapter/Region: SCIC
Location: Chatsworth, CA
Vehicle:
2005 STi
Black

Default

post some pics of this seal gray wagon.
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