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Old 04-17-2002, 05:21 PM   #226
Si2WRX
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on Dyno Dynamics

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I'm posting here even though I feel it's not in my character...

Vivid, last Friday you said you'd give me a status on my order. Guess what? It's Wed now. I'll not bore this forum with all the details.

Please find out something for me.

Yesterday in the mail I rec'd my 'Paid Invoice'. And this enraged me even more because I STILL CANNOT BELIEVE I HAVE BEEN CHARGED FOR SOMETHING YOU DON'T EVEN HAVE!

If I still do not have the axle-back by the time I get my credit card statement you better believe I'm going to dispute the charges and get my money back until you can deliver.

Again, full disclosure when I first placed my order would have saved me and you from all this headache.

Erik
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Old 04-24-2002, 07:32 PM   #227
WagonMonster
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Default So I tried to go to Vivid's Site..

And I got this message...

Bandwidth Limit Exceeded

The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later.


oops
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Old 04-24-2002, 07:34 PM   #228
Bradus
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I guess business is good at Vivid; at least I hope that's what it means.
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Old 04-24-2002, 09:03 PM   #229
vividracing
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Only At
www.vividracing.com

Default

The message you see is a good thing and a bad thing. This means we have ALOT of people visiting our site, over 50000 per day. We are working on this and should be fixed soon. With the largest Subaru site including forums with over 400 users, technical manuals, a 50+ customer car gallery, and alot more, we stay busy!

Thanks for the continued business and visits!
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Old 04-30-2002, 09:08 AM   #230
6 Stars
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Location: Richmond, VA
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2002 WRX
WR Blue

Default

Quote:
Originally posted by Si2WRX
I'm posting here even though I feel it's not in my character...

Vivid, last Friday you said you'd give me a status on my order. Guess what? It's Wed now. I'll not bore this forum with all the details.

Please find out something for me.

Yesterday in the mail I rec'd my 'Paid Invoice'. And this enraged me even more because I STILL CANNOT BELIEVE I HAVE BEEN CHARGED FOR SOMETHING YOU DON'T EVEN HAVE!

If I still do not have the axle-back by the time I get my credit card statement you better believe I'm going to dispute the charges and get my money back until you can deliver.

Again, full disclosure when I first placed my order would have saved me and you from all this headache.

Erik
I'm going to agree with this. I was recently charged for a product in mid-March that was not shipped until last week. I was never told that this item was backordered when I originally placed the order. I inquired a week after making the order, and was told that it was backordered then. I feel that it is somewhat unethical to charge for a product a month before it is shipped, and to not inform the customer of this. I sent an e-mail in March to cancel the order (which they said they didn't receive), and will now have to refuse shipment on the product in order to get credit.

Long story short, those of you looking to order might want to make sure that the product you want is in stock before ordering from Vivid...
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Old 04-30-2002, 11:54 AM   #231
vividracing
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Default

Erik,
your order has been cancelled and refunded. This is the 3rd time you have ordered it, so when you are ready to understand and any vendor will vouch, Blitz tail back sections are not easy to come by and special order. So each time we order one, it is on order...NEVER WAS STATED INSTOCK AND YOU KNOW THIS.

Good luck Erik.
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Old 04-30-2002, 01:18 PM   #232
Si2WRX
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on Dyno Dynamics

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Thank you for your cooperation Dan. I do not agree with some of the things in your post. But this is finished.

Erik
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Old 04-30-2002, 06:59 PM   #233
Need4Mods
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You can't tell me this is a good thing when I visit the Vividracing racing webpage!
Attached Images
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Old 04-30-2002, 07:19 PM   #234
vividracing
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Default

Please visit the Vendor classifieds section to see why, we are switching servers. If you need anything our full staff is excepting phone calls at 480-966-3040
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Old 04-30-2002, 09:41 PM   #235
Vestas
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Saab Monte Carlo Yellow

Default Trouble getting to vividracing.com, anyone else?

Wanted to order a few things today Ah well hoepfully they'll be up tomorrow.
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Old 04-30-2002, 10:05 PM   #236
Yungimoto
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Old 05-01-2002, 12:43 AM   #237
whiterabbit
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all of your emails are bouncing
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Old 05-01-2002, 06:39 PM   #238
robbluwrx
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wr blue pearl

Smile vivid racing

i am so happy because vivid racing got shut down just the other day. i tried to look at something on their website to compare prices, and it didnt work. I called a friend and he said they got shut down for good, so this should make everybody happy!!!!!!!
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Old 05-01-2002, 07:09 PM   #239
Thomas Ruble
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Unabomber Eeee-thug

Default

Quote:
Originally posted by 6 Stars


I'm going to agree with this. I was recently charged for a product in mid-March that was not shipped until last week. I was never told that this item was backordered when I originally placed the order. I inquired a week after making the order, and was told that it was backordered then. I feel that it is somewhat unethical to charge for a product a month before it is shipped, and to not inform the customer of this. I sent an e-mail in March to cancel the order (which they said they didn't receive), and will now have to refuse shipment on the product in order to get credit.

Long story short, those of you looking to order might want to make sure that the product you want is in stock before ordering from Vivid...
Good point, buyer beware. But this saying should be applied to all vendors, not just Vivid...
Tom
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Old 05-01-2002, 07:13 PM   #240
Need4Mods
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2002 WRX - Sedan
WR Blue w/JDM Rear Wiper

Default Re: vivid racing

Quote:
Originally posted by robbluwrx
i am so happy because vivid racing got shut down just the other day. i tried to look at something on their website to compare prices, and it didnt work. I called a friend and he said they got shut down for good, so this should make everybody happy!!!!!!!
And you're how old again?

Vividracing will be back, bigger than ever before, sorry to burst your bubble.
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Old 05-01-2002, 08:18 PM   #241
GoodFinder
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Default

I've consistently experienced good interaction with Dan at Vivid Racing (even as recently as just 10 minutes ago).

GoodFinder
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Old 05-01-2002, 09:39 PM   #242
vividracing
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Only At
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Default

Are you kidding, got shut down, we are changing servers. Why would the largest company get shut down...

If you have a problem, how about picking up the phone to resolve it instead of hiding behind a username.

Most of the time a problem resolved benefits the customer monetarily.

I suggest always calling for a problem.

VR

480-966-3040
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Old 05-01-2002, 09:42 PM   #243
vividracing
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Default

While the change occurs, if you need to order something, CALL . We are still taking orders all day long and shipping. Tons of products instock, see the vendor section. You can email us at ANY of our emails, or you can send a AOL message to VividRacingcom or VividWRX.

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

We are ALL here.

480-966-3040
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Old 05-02-2002, 01:16 AM   #244
GenMaster
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White

Default

Although its been a few months since I had order from Vivid. The shippment arrived ontime and everything was good until a little misunderstanding which led to an overcharge on my account. But its been resolved and I must say Vivid is still a great place to shop. You cannot possibily say every vendor is perfect. Mistakes will bound to happen now and then so people please think twice before you post any negative feedback. Most times, do not count on the forum or emails for communications. The best way is to CALL them. IF they do not give you the service thru voice, then maybe you have a case. Until then, chill. I look forward with vivid's new site.

P.S When I ordered from Vivid, they told me whats instock and on backorder simply because I ask them. So if you havent ask all your questions, dun expect others to know what you want because your the one shopping not them.

Silverrex
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Old 05-02-2002, 03:42 AM   #245
HayzeE
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2002 Impreza TS
Blue Ridge Pearl

Default

What would be the new url for vivid racing?
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Old 05-02-2002, 01:04 PM   #246
Need4Mods
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2002 WRX - Sedan
WR Blue w/JDM Rear Wiper

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Quote:
Originally posted by HayzeE
What would be the new url for vivid racing?
http://www.vividracing.com/index.php
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Old 05-02-2002, 05:44 PM   #247
IMPREZIV
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Default

Quote:
Originally posted by vividracing
While the change occurs, if you need to order something, CALL . We are still taking orders all day long and shipping. Tons of products instock, see the vendor section. You can email us at ANY of our emails, or you can send a AOL message to VividRacingcom or VividWRX.

[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

We are ALL here.

480-966-3040
Actually, if it were as easy as a phone call I would be very happy. Vivid, you guys decided to allow Jim from Tokigi do his ordering through you, and you are taking care of painting and shipping. So why is it when I call you looking for a tracking number, or any kind of information, I get the almost recited "you have to call Jim". I call Jim and he tells me he cant get an answer/ tracking number from you for me. So whats up, do you guys even have an order there for me. Was it shipped? Why cant you tell me what's going on? Would it really be so hard to look at your orders from Jim and say "yep, its here and going out" or "no, never heard of you or your order, leave us alone."
I know Im not technically your customer, but one thing I have learned in business is you do something nice for someone (like take three and a half seconds out of you day and look up my order for me) and you will make repeat customers.

Thanks,
Pete
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Old 05-03-2002, 11:10 PM   #248
topcover
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2002 EJ25 FXT Wagon
Platinum Silver, Stage2

Thumbs up Another great order from Vivid

Just wanted to thank Rob at Vivid Racing. Ordered my Samco hoses on Monday afternoon via phone. Provided my credit card. Sent me a tracking number within 8 hours. Showed up on my doorstep today via UPS ground.

Everything checks out! Great job guys!
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Old 05-04-2002, 01:05 AM   #249
Need4Mods
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WR Blue w/JDM Rear Wiper

Default

Vivid,

I just received my order which was the Sti JDMRear Windshield and wiper assembly.

Do you have the mail connectors that goes into the white connector on the motor? And do you by chance have a wiring diagram for this thing?! Man, I have no freaky idea how to wire this damn thing

Hah, sucks that I didn't realize that the switch is made for a RHD car I'll have to work out something there!
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Old 05-04-2002, 02:58 PM   #250
vividracing
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Only At
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Default

I do not have the wiring diagram, give us a call and we can see what we can do!
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