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Old 11-25-2001, 12:32 PM   #101
b00st3d
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Member Sales Rating: (12)
 
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Join Date: Sep 2001
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Location: New Orleans, LA
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i ordered a set of cusco sway bars from dan and he told me that the rears were backordered and that i would receive the front one first and the rear a few days later...when my shipment came in i a few days later, i recieved both of them at the same time! i dont know how he did it, but he did!

thanks dan!

methadon
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Old 11-28-2001, 04:00 AM   #102
hiro
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I just received my DMS from Dan today, this is my third order from him. I just have to say, I can't be happier with this dealer. He kept me posted all the way, promised to ship the stuff before leaving for thanksgiving and he did. Most important thing is the super fast email replies.. and good prices. These are the stuff that matter to me.
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Old 12-18-2001, 06:54 PM   #103
bikegod
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Join Date: Nov 2001
Location: playboy mansion VIP room
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1982 SUPERTRICK BRAT
SPACE PANTS SILVER

Unhappy Anyone have a problem w/ vivid?...

Ordered a set of swaybars mid last month. Got charged early this month- have yet to see product. Anyone else getting the run around? It sucks being the little guy....
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Old 12-18-2001, 08:42 PM   #104
WagonMonster
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Maybe Dan@Vivid is too busy flaming other Vendors.
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Old 12-19-2001, 12:12 AM   #105
gdog
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04
Red No More

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Here we go again..

Another thread on Vivid below with 120 replies.

ibtl
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Old 12-23-2001, 11:22 AM   #106
bikegod
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SPACE PANTS SILVER

Thumbs down

Sent 'em another email a week ago asking if I'd get product by xmas............Now it's Christmas......... what are ya gonna do? maybe somtime next year....Happy holidays everyone.
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Old 12-23-2001, 11:39 AM   #107
bikegod
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Thumbs down

I ordered a set of sway bars almost two months ago, no product as of yet. Everyone else gets killer service?.... why meeeeeee.....!
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Old 12-24-2001, 06:09 AM   #108
supermarkus
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SSM

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Be more persistent and call them. Whining in this thread won't get them to call you.
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Old 12-24-2001, 12:04 PM   #109
vividracing
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Only At
www.vividracing.com

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We are away for the holidays and will return on the 27th. If you need anymore assistance please try then.


SoCal - Who are we thrashing?

GDog - Have you ever done business with us?
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Old 12-24-2001, 12:19 PM   #110
GoodFinder
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Dan has always been very responsive in the orders I have placed with him.

General rule of thumb, if you send an email to a vendor and don't get a reply within the timeframe you are looking for, then give them a voice call.

And, of course, sometimes we gotta remember that some items just plain take longer to get for the WRX than for other cars.

GoodFinder
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Old 12-24-2001, 12:22 PM   #111
vividracing
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Only At
www.vividracing.com

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We appreciate all comments. However you have to understand that with the holiday season, 100+ emails and phone calls and orders, 5 people have alot to handle.

All sway bars have been shipped last week. Because of your location and the holiday season time iwll take between 3-5 days.
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Old 12-24-2001, 02:38 PM   #112
bikegod
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Unhappy

Sorry for my honesty folks...I'm done whining. Apparently my parts have been shipped.
I'll go back under my rock now. :monkey:
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Old 12-31-2001, 07:00 PM   #113
biltmore
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Chapter/Region: NWIC
Location: Olympia WA
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2008 Subaru Outback
2009 Nissan Murano

Default vividracing.com- no product or returned calls

I ordered a pink star from vividracing.com about three weeks ago. I never received it. I called and left two messages and sent two emails. No replies. Has anyone else had problem ordering from them? I know it the holidays and all but three weeks should of been enough time to ship the product or at least return my calls.

ps. this is also a last ditch effort to get ahold of anyone at vividracing, please email me.

Last edited by biltmore; 12-31-2001 at 07:37 PM.
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Old 01-01-2002, 08:37 PM   #114
tom@kartboy
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Location: San Diego, CA
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1999 Outlasting
the competition.

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Dan and the crew at Vivid are one of the best out there. Most likely they are out for a few days for the holidays. I'd say try back in a few days after things get back to normal.
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Old 01-01-2002, 11:18 PM   #115
GPH993
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2002 WRX
Silver

Thumbs up I Agree

I agree with Tom, I ordered a CAI from Dan at the beginning of
December and although he had some trouble with his vendor, he
called me several times to explain the delay of about a week. Great customer service! He even took time to e-mail me after I had received it to make sure everything was ok.
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Old 01-02-2002, 12:59 PM   #116
biltmore
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2009 Nissan Murano

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Well, I had heard good things about vividracing.com, and that is why I ordered from them. But I want some pink stars and don't want to wait a month. Please someone from vividracing email me.. rick@loudserverdotcom.
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Old 01-02-2002, 08:52 PM   #117
vividracing
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Member#: 6270
Join Date: May 2001
Location: Best Prices
Vehicle:
Only At
www.vividracing.com

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Rick,
We have tried to email you, however your email got bounced back. Just wanted to get some info about the message . What is
your first and last name, please give us the estimated date of your order, and was the order phoned-in or placed online. . Please email us the above information to sales@vividracing.com. We respond to ANY email with 24 hours or sooner.
Thank you,

Vivid Racing
480-966-3040
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Old 01-04-2002, 11:13 AM   #118
wrx182
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Aspen White

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Dan and Vivid Racing are great guys...They always return emails and answer questions...
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Old 01-04-2002, 07:45 PM   #119
biltmore
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Location: Olympia WA
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2009 Nissan Murano

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hmm. My order must of been lost, or the person I talked to on the phone wrote something wrong down.
Mistakes happen.. Dan was prompt to reply after he was aware of the problem.
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Old 01-07-2002, 01:37 PM   #120
BlueDemon
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Chapter/Region: South East
Location: Oakland Park
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2005 WRX STi
Silver

Talking Great Service

Just wanted to send out my respect to the Vivid team. I ordered my GFB BOV from them a few months ago, and now I just ordered a Defi gauge pod. Of course, due to the holidays there was some delay, but they kept good communication and informed me of the delays.

Thank you guys!

I'll be ordering from you again.

Blue
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Old 01-08-2002, 01:01 PM   #121
wrx182
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Dan & Vivid Racing RULES!!!

Jim
www.wrx182.net
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Old 01-08-2002, 02:23 PM   #122
b00st3d
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Location: New Orleans, LA
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Ultra White

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got myself a cool christmas card from vivid!! totally unexpected since ive only placed a few orders with dan.

thanks!


methadon
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Old 01-08-2002, 02:30 PM   #123
mpj_becks
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Vivid Suck

That's what you get for not sending me a Christmas card

Mike
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Old 01-08-2002, 02:36 PM   #124
vividracing
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Only At
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Mike

You will get Easter cards only

I swear we sent you one!
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Old 01-08-2002, 02:39 PM   #125
mpj_becks
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I'll hold you to that

Mike
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