Welcome to the North American Subaru Impreza Owners Club Wednesday October 1, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC Reviews > Vendor Reviews

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 06-23-2005, 01:47 PM   #1226
wcbjr
Scooby Guru
Member Sales Rating: (1)
 
Member#: 4001
Join Date: Feb 2001
Location: I love spherical bearings!
Vehicle:
2006 Legacy GT
Obsidian black

Default

Quote:
Originally Posted by T68WRX
Webjr- I read through 3 pages of that thread and I didn't see anything but idiots talking crap about Vivid with no examples, then a moderator basically calling them stupid for doing so....
So how did people automatically know it was Vivid? Doesn't that mean they had a reputation for shady business practices, even before I posted the thread?
* Registered users of the site do not see these ads.
wcbjr is offline   Reply With Quote
Old 06-23-2005, 01:47 PM   #1227
-=C=-
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 7719
Join Date: Jun 2001
Default

You people are just making all of this up to defame Vivid and their quality products.

I use Vivid Racing all the time for parts and they've never done me wrong, not once. and they have excellent customer service too.












































Oh wait, that was Newegg. Sorry, carry on.
-=C=- is offline   Reply With Quote
Old 06-23-2005, 01:50 PM   #1228
wcbjr
Scooby Guru
Member Sales Rating: (1)
 
Member#: 4001
Join Date: Feb 2001
Location: I love spherical bearings!
Vehicle:
2006 Legacy GT
Obsidian black

Default

Quote:
Originally Posted by -=C=-
You people are just making all of this up to defame Vivid and their quality products.
Vivid doesn't make quality products, they aren't "theirs". They are a marketing firm that sells quality products.







































Of course, I never said they actually ship them out.
wcbjr is offline   Reply With Quote
Old 06-23-2005, 01:59 PM   #1229
-=C=-
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 7719
Join Date: Jun 2001
Default

Quote:
Originally Posted by wcbjr
Vivid doesn't make quality products, they aren't "theirs". They are a marketing firm that sells quality products.

Of course, I never said they actually ship them out.
Obviously you missed the whole point of my post...
-=C=- is offline   Reply With Quote
Old 06-23-2005, 02:10 PM   #1230
wcbjr
Scooby Guru
Member Sales Rating: (1)
 
Member#: 4001
Join Date: Feb 2001
Location: I love spherical bearings!
Vehicle:
2006 Legacy GT
Obsidian black

Default

Quote:
Originally Posted by -=C=-
Obviously you missed the whole point of my post...
Yeah I guess so.




Anyways, you all keep an eye on this...

http://forums.nasioc.com/forums/poll...s&pollid=10396
wcbjr is offline   Reply With Quote
Old 06-23-2005, 02:38 PM   #1231
XT6Wagon
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 524
Join Date: Nov 1999
Location: WA
Vehicle:
04 STi
White

Default

T68, While you are right that a box has two sides that open... the parts only stack correctly one way in the box. Vivid would have needed superninja packing guys to get the stuff in there if the side with the vivid stuff was on top. Oh and funny that as I opened it all the stickers, manuals, etc were face up. Don't mind me but in all the time I've shipped stuff I don't think there has been a time where a tightly packed box from me had all the propaganda n stuff upside down. Its either how ever it gets tossed in or all face up. Since the box was very carefuly packed I'll assume someone was anal about the facing of the printed materials.
XT6Wagon is offline   Reply With Quote
Old 06-23-2005, 02:40 PM   #1232
rexpdx
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 34729
Join Date: Apr 2003
Chapter/Region: NWIC
Location: Portland, OR
Vehicle:
06 WRX Wagon CGM
01 2.5RS coupe white

Default

What Vivid doesn't want you to know.

Yes, I did have a personal experience with Vivid. Yes, I do have it well-documented. And no, I won't share it here, except to say that it did involve numerous non-compliances to the regulations linked above.
rexpdx is offline   Reply With Quote
Old 06-23-2005, 03:08 PM   #1233
White 2.5rs
Scooby Guru
Member Sales Rating: (15)
 
Member#: 39936
Join Date: Jul 2003
Vehicle:
99RS TWE&SCAT EJ257
Hydra+HMist+PPG+35R=DEATH

Default

-=c=- that was hilarious

i love newegg too
ive put thousands through them for various companies ive worked for, customers, etc and have never ONCE had a problem w/ not getting my stuff

everything arrives a day early as opposed to vivids 2 weeks late wrong part charging you a restocking fee for their stupidity
White 2.5rs is offline   Reply With Quote
Old 06-23-2005, 03:26 PM   #1234
blinguskahn
Scooby Specialist
Member Sales Rating: (6)
 
Member#: 39301
Join Date: Jul 2003
Chapter/Region: BAIC
Location: The Haystack
Vehicle:
STi 05 8cm FPRed
WRX 06 Blue FP20G

Default

+1 for newegg

-10327903270923094720934 for vivid
blinguskahn is offline   Reply With Quote
Old 06-23-2005, 04:28 PM   #1235
speedblind
Scooby Specialist
Member Sales Rating: (10)
 
Member#: 42202
Join Date: Aug 2003
Chapter/Region: BAIC
Default

T68 - I understand your loyalty, but you're fighting a losing battle. There is no way you can deny that Vivid has done some very questionable things to online customers, and that's what this thread is about. If you clear out all the "bandwagoning" as you call it, you still have years of stories against Vivid.

I myself have never had a "bad" experience with Vivid, because I can call them up, see if they have what I want, and then drive there to pick it up all in a half an hour. Makes it easy. Now, does that mean I have no right to post in this thread? I think not. You posted several things that I would like to respond to.

As far as your comment about drop shipping being considered "in stock," that couldn't be farther from the truth. I know that a lot of vendors carry less inventory than Vivid, and rely heavily on drop shipping to take care of their customers, buy I've never had a vendor promise me something was in stock unless it was, in fact, right there. I'll give you an example of how it should be done, using a much more thorough vendor from this site:
I order a TurboXS exhaust, upipe and several other things from a vendor up in Seattle online. Nothing on the site about anything being in-stock.
I recieve a phone call within one hour from the owner of the company explaining that TurboXS is out of catpipes, and offering me the catless version at a substantial discount. I choose to wait for the catted version of the exhaust and recieve weekly updates as to the status of my order. I finally recieve the exhaust after about a month, at which point my CC is charged.

This is how it's done. Customers will understand waiting - it's an inconvenience that everybody has to put up with at one time or another. In the above example, I would have happily waited for months for my exhaust. It's communication and honesty that's the key here, and that's what has been Vivid's problem. If any of the posters here had called Vivid and they had been completely straightforward about the status of the order (or, in a perfect world, Vivid called the customer), then 90% of the complaints you're calling BS would never have happenned.

In the end, it's the difference between getting good business practices and crappy service. I deal with a lot of suppliers in the automotive industry through my job, and I can tell you very plainly that we would not continue to do business with a vendor that acted the way Vivid has. I'm glad they've been successful. they build some really cool cars and have always been perfectly friendly to me at shows, tracks and when I'm picking stuff up. They do, however, have some questionable practices and I would never buy from them online.
speedblind is offline   Reply With Quote
Old 06-23-2005, 05:29 PM   #1236
KillerKongFu
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 26840
Join Date: Oct 2002
Default

What I don't understand about T68 is his reasoning for defending them. What does he gain from it? All he had to say is Vivid did me well and I never had problems. Instead he is going into a little internet fight for a company that gives him nothing in return. What people do sometimes boogles my mind.

Oh and Vivid sucks the big one.
KillerKongFu is offline   Reply With Quote
Old 06-23-2005, 05:31 PM   #1237
KillerKongFu
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 26840
Join Date: Oct 2002
Default

One more thing look at http://www.vividracingsucks.com/ and just read how this guy talks to someone. He is above being immature he is freaking straight up stupid. That is NOT how you handle something like that.
KillerKongFu is offline   Reply With Quote
Old 06-23-2005, 11:31 PM   #1238
scrappydoo
Scooby Specialist
Member Sales Rating: (4)
 
Member#: 23630
Join Date: Aug 2002
Chapter/Region: NWIC
Vehicle:
97 v4 STi RA
Feather White, 02 WRX MBP

Default

XT6Wagon's story is true. I bought the fmic off of him and it definitly wasn't a TXS, it was the unpolished Hyperflow. (XT6Wagon told me the whole deal up front, just wanted to verify his story.)
scrappydoo is offline   Reply With Quote
Old 06-24-2005, 11:22 PM   #1239
turbo2ner
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 89385
Join Date: Jun 2005
Location: Loading...
Vehicle:
many most all
WRB/blk/blk/blk/slvr/wht

Default

I have an unpolished Hyperflow, and I bought it from TXS. 2002. Drove up there and got it right from Mark. Just as good.
turbo2ner is offline   Reply With Quote
Old 06-24-2005, 11:34 PM   #1240
scrappydoo
Scooby Specialist
Member Sales Rating: (4)
 
Member#: 23630
Join Date: Aug 2002
Chapter/Region: NWIC
Vehicle:
97 v4 STi RA
Feather White, 02 WRX MBP

Default

Quote:
Originally Posted by turbo2ner
I have an unpolished Hyperflow, and I bought it from TXS. 2002. Drove up there and got it right from Mark. Just as good.
No one is saying it isn't as good. The point is that Vivid sold it as a BRAND NEW TXS fmic. It turned out to be a used Hyperflow.
scrappydoo is offline   Reply With Quote
Old 06-24-2005, 11:59 PM   #1241
JJ26
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 37508
Join Date: May 2003
Chapter/Region: South East
Location: FL
Vehicle:
2005 STi
Da Platinum

Default

Quote:
Originally Posted by speedblind
Same here. There was a core group of very cool people and then it all went to hell at that point. I answered a few hundred "which BOV is the tytest, yo?!" questions before eventually giving up and switching to nasioc. Much more informative over here and a much more mature group of owners/enthusiasts, IMO.
Yeah hell I was even a little guilty of being like that, then I wise'd up, then I realized all the poeple that knew anything about Subarus left, so I came here. This was about 3 years ago and I even wanted to buy some things from them, once I got some money together, but their prices were not always the best. And you are right there were def. a core group of cool people there. Its too bad things went that way, it was enjoyable for a time. I'm very glad I ended up not buying from them, but then again I did deal with the old Prodrive-USA at least the problems were resolved and quickly at that.
JJ26 is offline   Reply With Quote
Old 07-01-2005, 01:25 AM   #1242
tom@kartboy
NASIOC Vendor
Vendor Sales Rating: (60)
 
Member#: 67
Join Date: Jul 1999
Chapter/Region: SCIC
Location: San Diego, CA
Vehicle:
1999 Outlasting
the competition.

Default

tom@kartboy is offline   Reply With Quote
Old 07-01-2005, 01:32 AM   #1243
ashumo
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 51318
Join Date: Dec 2003
Chapter/Region: NWIC
Location: Portland, OR
Vehicle:
89 SVX Syncro

Default

yeah that is one of them....his dog took a mermelstien
ashumo is offline   Reply With Quote
Old 07-21-2005, 02:48 AM   #1244
STi-JDM
Top Scoob 023
Member Sales Rating: (183)
 
Member#: 90373
Join Date: Jul 2005
Chapter/Region: NWIC
Location: WA
Vehicle:
05' STi. 89' GT-R
00' GT-R ; LCM x WFC

Default

hahaha, that dog did it for us
STi-JDM is offline   Reply With Quote
Old 07-23-2005, 05:37 PM   #1245
John2.5RS
Scooby Guru
Member Sales Rating: (8)
 
Member#: 1140
Join Date: Mar 2000
Chapter/Region: SCIC
Location: On the road
Vehicle:
2013 Ecoboost'd F150
Grey

Exclamation The Karma God strikes again

That's karma for ya. You take a dump on your potential customers, you will eventually get poo-poo'ed on. Glad to see Someone (even if it was a dog) can rain on their get rich quick scheme! I remember when they first opened, I didn't like the vibe I got from them so I took my buisness else where. I guess when mommy & daddy can give you loads of $$ to start a buisness you don't really have to treat you customers good.
John2.5RS is offline   Reply With Quote
Old 07-23-2005, 07:47 PM   #1246
Thumper23
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 11571
Join Date: Oct 2001
Chapter/Region: MAIC
Location: Virginia Beach, VA
Vehicle:
'08 BMW 135i
F/A-18C

Default

that's perfect
Thumper23 is online now   Reply With Quote
Old 08-09-2005, 10:42 PM   #1247
WRXAK
Scooby Specialist
Member Sales Rating: (4)
 
Member#: 85213
Join Date: Apr 2005
Chapter/Region: AKIC
Location: Fairbanks, AK
Vehicle:
2003 WRX
VF-22

Default Vividracing Hung Up On Me 6 Times

So I placed an order with them over a week ago, and they told me they couldn't ship because I listed the wrong address for my CC (they don't ship to P.O. Boxes so I gave them my home address whoops). I then gave them the right address (my P.O.) and waited for a reply. Now its the end of the week so I call, and it took three people to figure out who I was. Then they said you have to call and change your address with the bank which I did, and they said they would email me when the order was processed. This all makes no sense to me because I have purchased stuff from them with this very card before. Another day goes by, and still no word. So I call again, and they say my card was denied this time. My bank had allocated funds when they originally ran the card so now it showed that I didn't have enough funds. I call my bank and straighten it out again, and they tell me again they will email with confirmation. Again no word from them for a day and a half. Here's the kicker I call tonight, and they put me on hold for five minutes (I'm persistent) then instead of picking up they just hang up on me. It was blatant. So I call back the phone hangs up on me, over and over and over five or six times. I get to the computer, and I have an email saying my bank told them I hadn't changed my address.(this is probably just a line of crap.) The point is they could have picked up the phone, and said that. I was never once rude to them. I used a civil tone, and I jumped through every hoop they asked me to. All I got in reply after over a week of trying to get my order was hung up on. These guys are ********, and I hope that there new shop burns to the ground with them in it.
WRXAK is offline   Reply With Quote
Old 08-09-2005, 10:44 PM   #1248
txl146
Scooby Guru
Member Sales Rating: (143)
 
Member#: 32459
Join Date: Feb 2003
Chapter/Region: Tri-State
Location: NY
Vehicle:
02 WRX VF34
Junior Tuned 301whp

Default

I'm not surprised...
txl146 is offline   Reply With Quote
Old 08-09-2005, 10:46 PM   #1249
Call_me_Tom
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 60972
Join Date: May 2004
Chapter/Region: SCIC
Default

All you had to do was do a search and you would have known the real deal with those guys. Hell they even ripped of Tom @ Kartboy and I know Tom, he's a real stand up guy.
Call_me_Tom is offline   Reply With Quote
Old 08-09-2005, 10:54 PM   #1250
WRXAK
Scooby Specialist
Member Sales Rating: (4)
 
Member#: 85213
Join Date: Apr 2005
Chapter/Region: AKIC
Location: Fairbanks, AK
Vehicle:
2003 WRX
VF-22

Default

I'm sick of seeing these jerks cars in magazines then. We work hard every day just to slap a couple more parts on our cars, and keep our wife and kids fed. (in that order) And then these big name guys just trash us. Its so much worse for us in Alaska too, because we get the typical (Idiot alaskan) treatment. There are lots of sick cars up here, and tuners who know what they are doing, but nobody gets respect from these parts distribution places. I hope they monitor this board, and others because I will never stop flaming them as long as I live.
WRXAK is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Kingpin Performance (unregistered vendor: please read the whole thread) memphisjames Vendor Reviews 2804 07-25-2010 05:55 PM
Immigration Reform - where can I read the whole thing? INFIDEL Political Playground 3 05-18-2006 12:00 AM
Read the whole thread.... WRX02WRB Off-Topic 21 07-27-2005 05:47 PM
Someone please explain the whole "digital lifestyle" thing to me... WHTWRX Off-Topic 14 10-20-2004 04:47 PM
This is why you should read the WHOLE story sonicblue Off-Topic 2 06-04-2004 12:09 PM


All times are GMT -4. The time now is 01:24 PM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.