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Old 06-04-2003, 04:09 PM   #1
mr_disco
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Join Date: Jun 2001
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2006 Audi A3 in the shop

Unhappy $465 for 30K service at Santa Cruz?

I wonder if it's going to be worth it... I could just go to Precision Auto Care and spend under $200.
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Old 06-04-2003, 05:02 PM   #2
Stanley
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I did most the 30K stuff myself and paid Santa Cruz ~$150 bucks to do some stuff I didn't want to do.
IIRC, they changed the fuel filter, cleaned and inspected the brakes and arranged a rental car. I mainly wanted them to have a record of me saying that the clutch shudder came back and that first gear was occasionally grinding when the car was at a complete stop. Plus with the 36K mark coming up I trusted them to give the car a good inspection and notify me if there is a problem I should have fixed.
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Old 06-05-2003, 02:37 AM   #3
kasio
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That's a freakin' good price for dealer service man!

It cost $600ish at Albany Subaru and $500+ at Carlsen. I wish I could turn back time now...
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Old 06-05-2003, 02:37 AM   #4
subaru kym
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Default Re: $465 for 30K service at Santa Cruz?

Quote:
Originally posted by mr_disco
I wonder if it's going to be worth it... I could just go to Precision Auto Care and spend under $200.
I'm not from the area, so I don't know how the service at Santa Cruz is, but it sounds pricey to me.
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Old 06-05-2003, 03:02 AM   #5
WR-Xtasy
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2002 WRX
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The dealers are quoting me $700 to $800 for the 60,000mile (not incluging plugs) and most of that is just inspection. I am planning to do most of it my-self

WR-Xtasy

IF peple are wondering I got it in 4/2001 and have 59,700 miles
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Old 06-05-2003, 04:56 AM   #6
hoche
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Subaru of Santa Cruz is by no means cheap, especially compared to non-dealer shops, but they do good work. They're pretty much the only place I will let touch my Subaru, aside from things like alignments (which they don't do anyway).

Like most places, they have a price sheet saying "this job will take this amount of hours" and go from that, so even if it doesn't take them that long, you're still paying for the average time. That's just the standard way of doing business for dealer-class shops.

When you take it in for a 30K service, they're doing more than just replacing a few things. They do a whole inspection, and even if they don't actually replace anything, it still takes them time to look at stuff. They'll provide you with a checklist of things they'll look at when you drop the car off. I think I have one around here somewhere, so I can post it if you like, but you can probably also just get Bruce to fax you one.

They will cut you a slight deal if you just want a subset of the work done. When I take mine in, I usually tell them not to change the oil, because I do that myself. I run Royal Purple, which I get from United Auto in San Jose, and SSC whacks a bit off the price.

Last edited by hoche; 06-06-2003 at 05:00 AM.
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Old 06-05-2003, 11:35 AM   #7
Stanley
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Quote:
Originally posted by hoche
When you take it in for a 30K service, they're doing more than just replacing a few things. They do a whole inspection, and even if they don't actually replace anything, it still takes them time to look at stuff.
And you can actually trust that they have indeed given the car a good inspection. Bruce and his team are straight shooters with integrity. To me, that is worth a significant price premium.

How many Subaru's do you think Precision Auto Care has seen? Do you think their shop sees the TSB's that come out? Do they know that some of the early WRX's have a half shaft that leaks and needs to be replaced under warranty? Even if they do notice, their not going to cover it under warranty.
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