|06-29-2003, 10:28 AM||#2|
Join Date: Mar 2002
Location: Central MAVehicle:
2012 Mazda 3
2004 Honda Pilot
I generally stay away from dealers, unless it's warranty related, or TSB (technical service bulletin) related.
Find a local mechanic who is willing and happy to work on Subarus; if you're worried about being "taken advantage of" then bring a nice burly male friend along with ya.
I know there's someone who posts on this board as WRXguyinTulsa so there's definately some Suby enthusiasts in your area. Hook up with them and you should be all set.
|06-29-2003, 03:07 PM||#3|
Join Date: Nov 2001
Location: Down by the seaVehicle:
Four Count 'em
I take all five of mine to the dealer for everything except batteries and tires. I like to think of the whole ownership process as a system so it makes sense to have the people who know the car the best, do the repairs. Part of making that "system" piece work is getting to know your service writer and the tech that will be working on your car.
I make it a point to ask questions like, how much Subaru training has this technician had, what are his/her current qualifications. I also ask to speak personally to the technician so I make the one-on-one connection so the tech has a face to put with the car. Call me "involved" with the whole car process but it works for me.
Don't let the "female thing" get in your way here. You're a Subaru owner and that already says a lot of good things about you. Just be confident, call the dealership and ask to talk to the senior Subaru service writer. Tell him/her that you're new to the area and, since you've owned your car, you've liked to keep the Subaru repair connection going. Make an appointment to visit the dealership to see the service writer and the technician. If you've got a business card, give one to each of them. It demonstrates maturity, professionalism and let's them know that you are being business-like about your Subaru repairs.
Yeah it may cost me a smidgen more up front but there's at least two advantages to it that I can see. One, the repairs are done right with Subaru parts that are made specifically for the car and it's backed up by either the car warranty or Subaru's 12 mo/12,000 mile warranty. The other is the good will you engender from the service writer/dealership by staying "connected" to the process. This can pay huge dividends down the road both in terms of needed repairs to your car when it's out of warranty or when/if you want to make another car purchase from that dealership. I know, this works because I've personally seen it in action.
I know that Oklahoma isn't included in the Mid-West Forum but you might try asking the question in there anyway because some of the Sube owners in MWF are inter-state connected for meets, SCCA sanctioned events, etc.
Just my .02 worth.
|06-29-2003, 03:25 PM||#4|
Join Date: Mar 2001
Location: Houston, TxVehicle:
1990 Legacy & 97 OBS
AWD 6MT EJ22T AWIC Swap
is also in tulsa, may want to PM him, see if he's got any recommendations.
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