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Old 04-06-2001, 06:47 AM   #1
Jon Bogert
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Question What's the best SOA e-mail address?

For sending attaboy or issues e-mails to.
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Old 04-06-2001, 04:48 PM   #2
Atlas' Kids
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Check the http://www.subaru.com Contact Us page on the bottom nav bar
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Old 04-07-2001, 08:42 AM   #3
Jon Bogert
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Right. I was thinking of an e-mail address for an individual, as opposed to the general response form that goes to a CSR that (from responses posted here) generally knows less about Subaru products and corporate direction than my grandmother. And she's dead.

From past interactions with large companies, I've found that a letter or e-mail that goes right to an individual is much more effective than one that goes to a general mailbox. If you e-mail a VP, you often actually get a response from that person, as surprising as that may seem. E-mail is a very effective means of communication, in that very senior people often do check their own e-mail box without the usual filter of a secretary or customer service department.
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Old 04-07-2001, 10:19 AM   #4
M a t t 2
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Yes, i bet someone on this board has an e-mail of a big hauncho at SOA. especially the people that went to the auto show w/ SOA

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Old 04-08-2001, 07:29 AM   #5
Atlas' Kids
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I think that is true also but I don't think that they would answer anyway even if they read it. There is a liability issue in them answering public e-mails. I'm sure that their e-mail is screened for them and the important ones are flagged and the unsolicited ones are deleted. That is why they have a whole CS department, to answer the publics questions and let the other departments know if there is a problem.

[This message has been edited by Atlas' Kids (edited April 08, 2001).]
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